Modern Restaurant Management

AUGUST 16, 2024

The landscape of food safety is ever evolving with advancements in digital technology and new tools opening the door to a new era of higher operational efficiency and regulatory compliance. A reactive response to catering compliance due to such will no longer do.

Food Safety 472

Food Safety Catering Food Food Supply 472

Modern Restaurant Management

JANUARY 27, 2022

However, the same challenges arise in ghost kitchens’ quality assurance and food safety protocols that plague the traditional restaurant kitchen. Food businesses should take a fresh look at some traditional kitchen challenges that may even be amplified in ghost kitchen settings: Be transparent. Commit to ongoing training.

Kitchen Safety 530

Kitchen Safety Food Safety Audits Food 530

Modern Restaurant Management

DECEMBER 27, 2022

As we close out 2022, food production is at risk. We’re still facing product shortages, exacerbated by ongoing supply chain interruptions and the Russian-Ukrainian war stalling food shipments – including 9.5 Inflation is causing food prices – and food insecurity – to soar. . Focus on Sustainable Food Production.

Food Safety 566

Food Safety Audits Food Supply 2023 566

Modern Restaurant Management

OCTOBER 19, 2020

A good first step is to elevate your food safety culture. How Food Safety Culture Has Changed. Food safety used to mean “what you do when no one is watching.” Now, understandably, everyone is watching to ensure safety protocols are being followed. Treat Location Employees Like Assets.

Food Safety 539

Food Safety Food Employee Relations Consumer Goods 539

Modern Restaurant Management

SEPTEMBER 8, 2023

Ensuring food safety is essential for restaurant brands and others within the food industry. A weak food safety culture can have severe consequences, including product recalls, foodborne illnesses, reputational damage, diminished customer loyalty, and financial losses.

Food Safety 520

Food Safety Allergens Food Loyalty Program 520

Modern Restaurant Management

SEPTEMBER 9, 2024

The company's Beastro was designed to use AI to create personalized dishes, thereby cutting labor costs and cutting food waste. It also self-cleans, helping ensure food safety. Modern Restaurant Management (MRM) learned more from Zinger. Fewer mistakes occur, reducing the need for retraining and minimizing food waste.

Food Safety 473

Food Safety BOH FOH Kitchen Safety 473

Modern Restaurant Management

JANUARY 21, 2025

Successfully navigating fluctuating food costs, especially with volatile ingredients like eggs, requires a multi-faceted approach, Mike Stasko Jr., Vice President of Brand Strategy for Sunny Street Cafe, tells Modern Restaurant Management (MRM) magazine. What are the best ways to ensure food safety when sourcing eggs?

Food Safety 398

Food Safety Food Pricing Communication 398

Modern Restaurant Management

MARCH 28, 2025

Ingredient Integrity: Earning Trust Through Food Ethos Gen Z diners value honesty and quality in every aspect of the dining experience. ” By openly communicating these standards and staying true to them, restaurants can build trust with a generation that demands integrity in food sourcing and preparation.

Social Media 461

Social Media Loyalty Program Sustainability Food Supply 461

Modern Restaurant Management

SEPTEMBER 8, 2022

Few scenarios strike more fear into a restauranteur’s heart than the prospect of serving food to patrons that makes them sick. However, even with the greatest attention to food safety, there is no single way to eliminate all foodborne illness because its sources are numerous and diverse. Traceability Is Essential.

Food Safety 474

Food Safety Operations Food Supply Food 474

Modern Restaurant Management

JUNE 25, 2021

a multi-site restaurant operator with more than 200 locations that was shifting to takeout only decided to evaluate its already robust food safety system. The company had installed sensors to monitor its 700+ refrigeration units and flag food temperature “incidents” in real time. Extending Staff Capabilities.

Food Safety 508

Food Safety Delivery Kitchen Safety Food 508

Modern Restaurant Management

DECEMBER 16, 2024

Bonus Tip : Structure your handbook around the employee lifecycle, covering company culture and recruitment through performance management and termination to ensure a clear, easy-to-follow guide for every stage of the employee experience. Bonus Tip : Celebrate months without accidents to reinforce a safety-first culture.

2025 449

2025 Restaurant Law Audits Employee Relations 449

7 Shifts

NOVEMBER 15, 2024

After all, it’s not just the quality of your food that can keep customers coming back — 73% of diners base their satisfaction on the quality of service they receive. Your staff, especially your restaurant manager, plays a crucial role in the overall dining experience. Hiring the right people can make or break your business.

Leadership 195

Leadership Management Management Operations 195

Modern Restaurant Management

DECEMBER 28, 2021

For businesses operating in the food industry, it’s critical that food products are created in a safe and hygienic environment. In the absence of proper hygiene and safety protocols, the entire food chain — from the farmer who grows the produce to the consumer who eats it — is compromised.

Food Safety 474

Food Safety Kitchen Safety Food Food Supply 474

Modern Restaurant Management

JULY 29, 2020

Food service has changed forever and getting an integrated digital approach to managing all your guidelines and compliance issues, especially across multiple locations, is more crucial than ever. These could be simple health and safety metrics or they could incorporate your specific brand standards.

Front of House 540

Front of House Management Management Franchising 540

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. What is Restaurant Operations Management? Running a restaurant is a balancing act. Its tough, and cant be done passively.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

APRIL 23, 2025

From over-serving intoxicated guests to improperly checking IDs, restaurants can face serious legal, financial and reputational consequences for failing to effectively manage their liquor liability risks. Consider the following best practices for managing liquor liability in restaurants: 1. Forty two states in the U.S.

Serving 377

Serving Restaurant Law Employee Relations Insurance 377

Modern Restaurant Management

NOVEMBER 8, 2022

Workers’ compensation data shows an uptick in the number of new employees injured on the job, especially in the hospitality and food service industries. Consequently, the new hires’ knowledge of safety procedures will not exceed what they hear from their mentor, who is busy trying to do his or her job and train.

Management 504

Management Management Food Safety Hiring 504

Modern Restaurant Management

FEBRUARY 28, 2023

What can restaurant owners and managers do to better engage workers and increase retention in the long run? Keeping staff has long been an issue for the food and beverage industry, but many restaurants now feel it is their primary obstacle to running a successful business.

Management 493

Management Management Food Safety Communication 493

Modern Restaurant Management

DECEMBER 13, 2021

Over the last 18 months, restaurants have managed incredibly difficult challenges, primarily driven by having to operate with new, constantly evolving safety guidelines. Proactive communication and transparency is essential to managing the diner experience. At Arepitas in Round Rock, TX, Yelp user Emely T.

Management 474

Management Management Seasonal Menu Hiring 474

Modern Restaurant Management

OCTOBER 17, 2024

Understanding Restaurant Safety Restaurants are fast-paced operations and any safety vulnerability can quickly derail business. Safety training should take place upon hire for all new employees, but that should not be a one-time event. We also recommend post-incident training to ensure incidents do not repeat.

Insurance 417

Insurance Kitchen Safety Food Safety Employee Relations 417

Modern Restaurant Management

DECEMBER 1, 2021

Of course, the importance of healthy, functioning supply chains isn’t news to those in restaurant management – they are the lifeblood of the restaurant and food service industries. Increasing Risk of Food Recalls Highlights Need for Planning. New Digital and Automated Strategies Can Help.

Management 491

Management Management Food Supply Food Safety 491

Modern Restaurant Management

APRIL 9, 2025

Restaurants must navigate an intricate web of federal and local compliance parameters, from food and workplace safety regulations, to labor laws, to environmental concerns – and when the consequences for violations are so severe, remaining compliant can feel like walking through a minefield.

Restaurant Law 283

Restaurant Law Employee Relations Food Safety Training 283

Modern Restaurant Management

DECEMBER 17, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. When consumers order more food online, it’s clearly good for business – but it can also make it harder for businesses to manage inventory.

2025 419

2025 Loyalty Program Customer Experience Online Ordering 419

Modern Restaurant Management

MARCH 5, 2025

Scaling an artisan food business is no easy feat. Many small food businesses reach a critical point where they must decide whether to remain small and exclusive or expand into wholesale, manufacturing, and broader distribution. Food safety and compliance also become increasingly important.

Food 323

Food Back of House Consumer Goods Kitchen Safety 323

Modern Restaurant Management

JUNE 9, 2021

A survey conducted by Envoy found that 66 percent of employees are concerned about their health and safety as it relates to returning to in-person work. First, we advise restaurant owners and managers to conduct research at the state and federal level to understand the rules that apply in their state.

Employee Relations 531

Employee Relations Management Insurance Management 531

Modern Restaurant Management

MARCH 31, 2023

How much information do you have about the foods your company handles in the course of business? If subjected to a food recall, would you be able to produce clear records delineating every touchpoint where the food was produced, harvested, processed or transformed, shipped, received, and used?

Food Safety 450

Food Safety Food Food Supply Supplies 450

Modern Restaurant Management

NOVEMBER 6, 2023

While new workers are brought on to help shoulder the swell in demand, training more people can leave restaurant managers overwhelmed. Restaurant managers and corporate leaders know that demand is driven by far more than just consumer spending power. 2: Employee Satisfaction Is Paramount Hiring employees is one thing.

Management 504

Management Management Hiring Customer Experience 504

7 Shifts

NOVEMBER 15, 2024

Finding a well-rounded bar manager can be the determining factor in the success of your business. Through the right interview questions, you can find a manager who doesn’t just fit the job but can boost your bar’s reputation. In this article: How do you handle inventory management to keep the bar always adequately stocked?

Bar 195

Bar Management Management Hiring 195

Modern Restaurant Management

MARCH 24, 2025

. "If I had the opportunity, I would encourage them to employ voice analytics, not to automate ordering, but rather to analyze customer/employee conversations for insights into customer experience, operational efficiency, marketing effectiveness, safety compliance, employee engagement, and more, he said. "The

Loyalty Program 307

Loyalty Program Mobile Ordering Coaching Customer Experience 307

Modern Restaurant Management

FEBRUARY 16, 2021

With many restaurants closed for in-person dining on and off throughout the pandemic, the food service industry shifted to delivery and takeout as a business imperative. According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 Legislators Will Rethink How to Better Manage Product Waste.

Food Safety 558

Food Safety Recycling Restaurant Law Front of House 558

Modern Restaurant Management

FEBRUARY 5, 2025

Recently, one Zaxby’s franchisee decided to change how employees maintain cooking oil by switching to automated oil management. This helps the business manage its bottom line – especially given the higher cost of cooking oil in recent years – and the quality of the food coming out of its kitchens.

Kitchen Safety 221

Kitchen Safety Back of House Food Safety Technology 221

Modern Restaurant Management

OCTOBER 13, 2021

At the same time, restaurants are grappling with staffing issues, with recent research showing that one in three food service workers doesn’t want to stay in the industry. Energy Management. IoT-based automated energy management systems enable owners to reduce utility costs.

Food Safety 614

Food Safety Equipment Customer Service Point of Sale 614

Modern Restaurant Management

DECEMBER 18, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. – Rhonda Levene, CEO of Ziosk Chicken’s Timeless Comfort Food Appeal Chicken has become America’s ultimate comfort food. Data, Data, Data.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

OCTOBER 7, 2021

Innovation is needed in several areas, including: Staff management. Food safety and restaurant cleanliness. Staff Management. Technology also helps bridge communication between restaurant management and staff. Similarly, restaurant visitors expect their food to be of a consistent quality every time they visit.

Technology 492

Technology Operations Food Safety Kitchen Safety 492

Modern Restaurant Management

NOVEMBER 25, 2020

Most restaurants and food businesses have done a great job adjusting to the new COVID-19 protocols. And they’ve implemented these new COVID-19 protocols in addition to the food safety procedures that were already in place. Reiterate that safety is your priority. Develop Safer Ways to Serve Food.

Food Safety 553

Food Safety Social Media Food Order Audits 553

Modern Restaurant Management

MARCH 20, 2025

The challenges can be overwhelming, from managing multiple orders to coordinating staff and ensuring timely deliveries. You’re handling inventory, coordinating staff, and managing delivery routes, but everything seems to take twice as long as it should. Growing a restaurant or catering business is no small feat.

Catering 354

Catering Delivery Customer Service Customer Experience 354

Modern Restaurant Management

JULY 16, 2021

In this environment, smart and strategic risk management has never been more important. Various risks may complicate the restaurant industry’s continuing recovery – how well they are anticipated and managed will make a difference. Pandemic Pivots Still in Play. Risks to Look Out For. As the co-owner of two Asheville, N.C.

Management 474

Management Management Insurance Kitchen Safety 474