Modern Restaurant Management

MARCH 13, 2024

To revitalize the workforce and enhance operational efficiency, it is imperative that we boldly explore innovative solutions across reskilling, retention, and robotics. Automation is becoming increasingly viable, with robots capable of performing repetitive tasks, such as food preparation and delivery.

Loyalty Program 190

Loyalty Program Customer Service Customer Experience 2024 190

Modern Restaurant Management

SEPTEMBER 11, 2023

Automated Ordering AI-powered chatbots can handle customer orders, reducing the need for human intervention. Within a single chat interface, consumers can go through the entire menu, choose food and beverage products, add them to their cart, and make payments. For example, Gupshup partnered with India-based food joint Wow!

Technology 211

Technology Seasonal Menu Online Ordering Customer Service 211

Modern Restaurant Management

APRIL 17, 2023

Automation tools also provide value through mobile ordering apps, AI solutions, digital reviews apps, and online reservation software. Mobile Order Applications Mobile smart order apps for waiters help to speed up the service and manage the orders right at the guest’s table.

Mobile Ordering 200

Mobile Ordering Cash Management Online Ordering Front of House 200

7 Shifts

FEBRUARY 7, 2024

After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%). Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

FEBRUARY 2, 2024

Restaurants are no longer just about the food – they are about the complete dining experience, which includes ambiance, service speed, and personalized interaction. The need for innovation and efficiency has never been greater in this evolving scenario. Personalized engagement is another area where advanced networks shine.

Operations 183

Operations Front of House Customer Service Customer Experience 183

Modern Restaurant Management

MAY 24, 2024

Three Strategies to Boost Customer Retention at Restaurants Knowing how to increase food sales is essential if you wish to earn high revenue. You can use feedback forms, check your monthly sales report, analyze the reservations made, and even work on the order history. This is a key point that results in high customer loyalty.

Loyalty Program 122

Loyalty Program Point of Sale Email Marketing Customer Experience 122

Modern Restaurant Management

NOVEMBER 15, 2021

The COVID-19 pandemic has forced restaurants to innovate, creating new revenue-generating workflows, including enhancing their to-go offerings and integrating with to-go order applications. Optimize Food Safety Protocols. Simplify Front of House Processes. Automation technologies can improve back of house operations as well.

Training 188

Training Front of House Food Safety Back of House 188

7 Shifts

SEPTEMBER 20, 2021

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Online and Mobile Ordering Systems. Online ordering and delivery are one of the fastest growing aspects of the restaurant industry, up 124% in 2020.

Technology 370

Technology Front of House Social Media Back of House 370

7 Shifts

FEBRUARY 5, 2021

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it’s just the beginning. Think about it: no more stacks and folders full of invoices, no clipboards and checkmarks, no guessing when it comes to food costs. CrowdTangle.

Social Media 370

Social Media Front of House Back of House Point of Sale 370

Gecko Hospitality

JANUARY 13, 2023

Proprietors would put up a shelter by the road where travelers could stop to take rest and get some food. This leisure tourism opened a new world of services like transportation, food and beverages, lodging, travel agencies, entertainment and more. Today Expedia and Priceline dominate the reservations market with a 94% share.

Hospitality 88

Hospitality Tourism Innovation Hotels 88

Modern Restaurant Management

OCTOBER 7, 2021

Innovation is needed in several areas, including: Staff management. Reservation processing. Food safety and restaurant cleanliness. Similarly, restaurant visitors expect their food to be of a consistent quality every time they visit. Reservation Processing. Kitchen operations. Dining room procedures.

Technology 192

Technology Operations Food Safety Kitchen Safety 192

7 Shifts

AUGUST 20, 2020

They include: Labor management software Order management software Inventory management software Guest engagement software Contactless, mobile payment processors 5 Tools to Use to Increase Operational Efficiency in Restaurants Did you know that 48% of restaurants use three or more tech vendors? They can also do much more.

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

Modern Restaurant Management

JANUARY 31, 2024

Many operators are starting to realize that this omni-channel approach is increasingly essential to guest engagement in order to ensure they’re top of mind from the moment customers discover your restaurant (which often begins online) until well after their meal ends.

2024 199

2024 Online Ordering Website Management 2023 199

Chowly

FEBRUARY 23, 2024

The economy defied expectations, avoiding a downturn, thanks to successful efforts by the Federal Reserve. Food and Menu Trends Consumer preferences and economic dynamics influence food and menu trends. Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Modern Restaurant Management

DECEMBER 16, 2022

During the pandemic, quick-service restaurants (QSRs) were forced to innovate if they wanted to succeed. For consumers who love the convenience but want to steer clear of extra fees delivery often brings, curbside is a more cost-effective choice for those who want their food ready without the wait.

Customer Service 223

Customer Service Customer Experience Consumer Goods Food Safety 223

Modern Restaurant Management

JANUARY 13, 2022

Staff members should be encouraged to be innovative and need to be empowered to deal with customer complaints on their own without being micromanaged. Staff training, therefore, needs to include teaching individuals to communicate swiftly, clearly, and confidently with other team members when orders go wrong, or other problems occur.

Front of House 213

Front of House Kitchen Safety Customer Service Point of Sale 213

Modern Restaurant Management

APRIL 25, 2024

With a surge in covers, it’s more important to nail down inventory in order to minimize waste and reduce unnecessary costs. Streamline Reservations As guests eagerly await the return of outdoor dining, restaurants should ensure their booking systems are optimized to handle the influx of reservations.

Outdoor 88

Outdoor Seasonal Menu Seating Reservations 88

7 Shifts

NOVEMBER 9, 2022

Consumer-facing industries like food & beverage see more short-term purchases based on emotional triggers—which means maintaining a healthy bottom line becomes a challenge without a dedicated customer base. When done right, email marketing works wonders—you stay top of mind and increase order values. Increase online orders?

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Restaurant Clicks

JUNE 3, 2021

Upper West Side Cafe Lulu’s Wine Garden Laos in Town DC Corazon Hedy’s Rooftop Immigrant Food Equinox Restaurant Compass Rose Calico Dukes’ Grocery Hi-Lawn Blackwall Hitch Ruthie’s All Day. Their menu is always changing, but order the Impossible Sliders if you see them! Order Online. Make a Reservation. Laos in Town.

Outdoor 147

Outdoor Dine-in Reservations Front of House 147

Modern Restaurant Management

JANUARY 19, 2021

But, along the boulevard of online ordering, new locations are built with a handful of pixels, not a truckload of bricks. Finally, find a place to cook and start filling orders, often alongside tickets from a traditional front-of-house. New idea, online menu, real food. Welcome to the age of virtual restaurants. Cheese pies.

Front of House 208

Front of House Online Ordering Food Order Customer Experience 208

Goliath Consulting

JUNE 23, 2023

In today’s ever-evolving technological landscape, the restaurant industry stands poised to embrace innovation and transformation. Predictive analytics, for example, can empower restaurants to anticipate customer demand, enabling them to optimize inventory levels, reduce food waste, and minimize costs.

Email Marketing 78

Email Marketing Customer Experience Social Media Technology 78

Modern Restaurant Management

OCTOBER 26, 2022

In fact, credit card processing fees rank as the third highest cost of doing business behind the cost of food and labor. Although these fees can be a growth inhibitor, innovative credit card processing software, services and solutions can help drive growth and mitigate the impact of rising interchange fees.

Consumer Goods 175

Consumer Goods Restaurant Law Audits Customer Service 175

Modern Restaurant Management

FEBRUARY 1, 2022

More than half of restaurant operators said it would be a year or more before businesses conditions return to normal with food, labor, and occupancy costs are expected to remain elevated, and continue to impact restaurant profit margins in 2022, according to the National Restaurant Association's 2022 State of the Restaurant Industry report.

2022 201

2022 2030 Food Supply Recruiting 201

Squirrel Systems

FEBRUARY 16, 2024

As we settle into 2024, the restaurant industry stands on the cusp of transformative changes, shaped by evolving consumer preferences, sustainability concerns, and a relentless pace of technological innovation. Experiential Dining The dining experience is becoming as important as the food itself.

2024 52

2024 Technology Menu Mobile Ordering 52

Restaurant Clicks

OCTOBER 12, 2021

With art, music, and a true cultural experience comes a love of food, and the best places to eat in Philly know how to do it right. . I ordered the Jasmine rice as my side. Indonesian food was new to me, and Hardena served such a wonderful meal; I highly recommend dining with the family. Order Online. Order Online.

Fine Dining 148

Fine Dining Seasonal Menu Reservations Online Ordering 148

Restaurant Clicks

OCTOBER 15, 2021

It gives you classic American diner food on one corner and a Lebanese restaurant on the next. I can order dishes like blueberry topped pancakes alongside lobster mac & cheese rather than choose between them. The food is worth the wait. Make a Reservation. Order Online. Order Online. Make a Reservation.

Online Ordering 138

Online Ordering Reservations Front of House Back of House 138

Open for Business

NOVEMBER 21, 2022

Online reservation system. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. A system like OpenTable takes reservations day and night, running the book even when you’re away from the restaurant. These tech-powered tools can make everyone’s job a little bit easier.

Technology 147

Technology Front of House Back of House Online Ordering 147

QSR Automations

APRIL 17, 2024

In today’s dining landscape, it’s not just about serving great food; it’s about creating memorable experiences for guests. But here’s where it gets exciting: ConnectSmart® Kitchen doesn’t just receive orders; it prioritizes them intelligently.

Technology 52

Technology Front of House Back of House Social Media 52

Restaurant Clicks

DECEMBER 18, 2021

Customers line up to get a seat at one of Mrs. Wilke’s giant dining room tables, where couples, families, and singles must share a table to enjoy some of the best Southern food they’ll ever taste served family-style in big glass bowls. Make a Reservation. Order Online. Make a Reservation. Make a Reservation.

Fine Dining 120

Fine Dining Front of House Online Ordering Seasonal Menu 120

Restaurant Clicks

NOVEMBER 13, 2021

Over the last couple of decades, the Music city has also become known as a serious food city. Arnold’s Country Kitchen is a classic soul food diner. Order Online. Make a Reservation. Make a Reservation. Arnold’s Country Kitchen. 605 8th Ave S, Nashville, TN 37203 Phone: 615-256-4455 Visit Website. City House.

Back of House 121

Back of House Reservations Fine Dining Online Ordering 121

Modern Restaurant Management

JUNE 16, 2023

Operators planning for growth are looking into new technology solutions that will help them get where they want to be, while also facing continuing challenges such as high food prices, staffing levels and increased competition. AI Grows in Popularity — But Can It Grow Profits?

Operations 106

Operations Online Ordering Social Media Technology 106

Restaurant Clicks

NOVEMBER 18, 2021

Known for its rich cultural history, the Lower East Side houses a mix of upscale and eclectic, trendy, chic, and innovative. Wildair sits in the heart of the Lower East Side, not far from the Tenement Museum, and is described as a casual wine bar , serving sophisticated American food in a calm environment. Order Online.

Online Ordering 108

Online Ordering Reservations Fine Dining Food Order 108

Restaurant Clicks

DECEMBER 15, 2021

Whether you’re looking for food markets, coffee houses, bookstores, theater, or music, you’ll find the very best of home-grown creativity in Portland. Whether you’re looking for American, Mexican, Chinese, or anything in between, restaurants in Portland deliver authentic and innovative dining experiences and, of course, delicious food.

Fine Dining 125

Fine Dining Seasonal Menu Online Ordering Fast Casual 125

Next Restaurants

MAY 4, 2021

Takeout orders and delivery have taken the lead in a world where it’s difficult to sit in a crowd. Updates and innovations continue to happen every day and staying on top of them can help you understand which ones will benefit your business the most. Self-Ordering Kiosks. Digitized Payments.

Online Ordering 136

Online Ordering Fast Casual Mobile Ordering Point of Sale 136

Modern Restaurant Management

FEBRUARY 25, 2021

COVID-19 has been a devastatingly destabilizing force for the food service industry. Restaurateurs who are able to innovate their offerings and cater to both delivery and in-person needs will be in the opportune position to survive this moment of despair in the industry. Dining in the Post-COVID Era.

Guest Recovery 158

Guest Recovery Online Ordering Point of Sale Retail 158

Restaurant Clicks

OCTOBER 14, 2021

Austin is known for bringing out the crowds thanks to its outstanding live music venues and awesome food. When looking for a great place to have brunch, appetizing food is a must. All of their American classics get made to order, so you know all of your food will be fresh. Make a Reservation. Make a Reservation.

Online Ordering 131

Online Ordering Back of House Seasonal Menu Reservations 131

ChowNow

OCTOBER 19, 2023

US Foods US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. They are North America’s first “real”​ online video-based, food safety course.

Front of House 78

Front of House Back of House Online Ordering Certification 78