Remove Food Order Remove Hospitality Remove Online Ordering
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2025 Cybersecurity Outlook for Restaurants 

Modern Restaurant Management

They can even send SMS messages to on-the-ground restaurant staff, pretending to be a delivery service driver getting in touch about an issue with an order; in this scenario, unsuspecting restaurant staff are tricked into clicking on a malicious link, unwittingly installing malware or granting unauthorized access to the restaurant’s network.

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Balancing Dining Experiences with Cost-Conscious Strategies

Modern Restaurant Management

Minimizing Menu Price Increases : Just because diners are still eating out and ordering in, does not mean they are happy about higher menu prices. Optimize Supply Chains : Use AI inventory tools to reduce food waste and ensure your supply chain is as efficient as possible. The key is to keep these promotions short to avoid menu bloat.

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Why Hospitality Still Matters: The Heart of Restaurant Success

Goliath Consulting

Hospitality isnt just serviceits the emotional connection that keeps guests coming back. Providing good food is just the beginning. In todays competitive dining landscape, hospitality is what truly sets a restaurant apart. Hospitality vs. Service Though often used interchangeably, hospitality and service arent the same.

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7 Strategies To Increase Your Restaurant’s Average Order Volume (AOV)

ChowNow

Many restaurant operators have misconceptions about average order volume (AOV) and how it works, making statements like: I need more customers to make more money. For example, lets say you have 50 orders in a day that total $2,000 in revenueall you need to do is divide the total revenue by how many orders you have for the day.

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‘Cookie-Cutter Marketing Doesn’t Work in this Industry.’

Modern Restaurant Management

Recognizing that social media could be a powerful tool for the hospitality industry, Kim Beechner founded Embark Marketing in her senior year of college. Why did you want to open a marketing firm with a bar/restaurant/hospitality niche and what is the significance of the name Embark? “That’s the difference. .”

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MRM EXCLUSIVE: Personalized Promotions Must Line the Loyalty Path

Modern Restaurant Management

“AI should be introduced where it adds the most value—fast food and fast casual restaurants can benefit from kiosks and automated ordering, while full-service restaurants should focus on enhancing hospitality and personal service rather than automation,” said Fink.

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Boosting Guest Satisfaction Through Faster Staff Responses

Modern Restaurant Management

In today’s fast-paced dining world, guest satisfaction goes beyond just great food—it’s about delivering a seamless experience. A study published in the FIU Hospitality Review found that service time is a key factor in guest satisfaction, with performance improving in direct proportion to how much management emphasizes it.