Modern Restaurant Management

MAY 8, 2024

Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. What should restaurant operators take away from these results? Prices for real estate, inventory, and labor are rising.

Front of House 189

Front of House Mobile Ordering Customer Service FOH 189

Apicbase

MARCH 3, 2023

Although the point-of-sale system (POS) remains the technological heart of restaurants, numerous technologies run behind the scenes these days. Some technologies integrate with the restaurant’s POS, allowing data to be easily shared between front-of-house (FoH) and back-of-house (BoH) systems. Let’s find out how.

Point of Sale 52

Point of Sale POS Management Management 52

7 Shifts

SEPTEMBER 20, 2022

Check us out on social media. 20 Restaurant Skills You'll Quickly Learn on the Job : If you're not sure how to list working at a restaurant on your resume, check out the 20 most sought-after restaurant skills. FOH Resources. Restaurant Lingo: FOH, BOH & General Terms : The restaurant industry is loaded with slang.

FOH 195

FOH BOH Social Media Fine Dining 195

7 Shifts

MAY 25, 2020

There’s nothing better than a tidy workstation and clean range hood before service hour; and the post-shift scrub down of the kitchen can be a form of meditation for stressed out chefs. Create (or update) your cleaning task list for both FOH and BOH staff to double down on sanitization in your restaurant.

FOH 338

FOH BOH Kitchen Safety Cash Management 338

7 Shifts

DECEMBER 16, 2020

Outdoor dining One way they evolved their operations was by taking advantage of San Francisco’s new shared spaces program to extend their dining outdoors in order to keep revenue up. “San So the warm weather has been very good to us out there, and we’re investing a lot to make it look nice and be comfortable.”

FOH 284

FOH Back of House Front of House Point of Sale 284

7 Shifts

AUGUST 7, 2020

Candidates get bonus points for discussing this role and past roles passionately. What to look for: Look for a solution that keeps guests a top priority and supports the short-staffed FOH team — like the manager stepping in to work the role (this is where cross-training comes in handy!) A server calls in sick at the last minute.

2020 312

2020 Kitchen Safety FOH BOH 312

7 Shifts

APRIL 3, 2020

Comparing 7shifts’ internal data of 10,000+ restaurants, restaurants are seeing an average weekly decrease in sales of 50% across the board in North America. Evaluate your restaurant scheduling practices to see if you are consistently over-budgeting on labor needs based on your sales.

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BOH POS Influencer Point of Sale 368

Modern Restaurant Management

MARCH 10, 2021

From guest management software to kitchen display systems and even finding the right point of sale (POS), these are the digital tools that simplify life for staff and guests alike. A KDS is a digital screen that relays information to your BOH, minimizing pain points by digitizing tickets. Why would I need a platform?

Management 186

Management Management BOH Front of House 186

7 Shifts

NOVEMBER 29, 2022

There are 101 ways to dole out restaurant tips - from percentages to points to whether kitchen staff gets a share. Honestly, that's more of a point of pride for them.It Kelly Phillips - Founder and Hospitality Director @ Destination Unknown Restaurants in Washington, D.C. Table of Contents. Tip management constantly evolves.

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BOH Restaurant Law Back of House Front of House 195

Black Box Intelligence

OCTOBER 27, 2022

Best and worst performing region, segment and cuisine is based on same-store sales growth. Sales growth held strong for the restaurant industry this September – continuing a two-month streak of positive gains after unseasonably low sales growth results in June and July. reported in August.

2022 86

2022 Point of Sale Fast Casual Fine Dining 86

Lavu

MARCH 13, 2020

Your staff is hard-working and diligent—but tensions are high, and sales are lower than expected. For fast-casual restaurants, opting for a mobile point-of-sale system makes the most sense. For fast-casual restaurants, opting for a mobile point-of-sale system makes the most sense. Is it your staff?

FOH 78

FOH Mobile Ordering BOH Front of House 78

Restaurant365

MAY 3, 2022

Advanced scheduling software can alert managers when employees’ schedules place them in overtime and can prohibit employees from clocking in or out outside of a specified window around their scheduled shifts. But in an employees’ market, restaurants are also carefully weighing higher labor costs against the bottom line.

FOH 78

FOH BOH Employee Relations Tip Distribution 78

Modern Restaurant Management

JUNE 15, 2021

Restaurants have responded to capture more off-premises sales by improving digital menus, whether found in-app, through a Google search or on store screens. More restaurants are also considering hiring their own courier service to deliver food directly to customers or linking up with aggregating sales platforms as a way to preserve margin.

Technology 199

Technology Loyalty Program Front of House Online Ordering 199

7 Shifts

MARCH 27, 2020

Do you have delivery drivers who you could hire, or would your FOH staff take on this role for extra pay? Consider things like merchandise sales, inventory sales, or private cooking lessons. Consider things like merchandise sales, inventory sales, or private cooking lessons. We couldn’t have asked for more!

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Apicbase

MARCH 28, 2024

That means you are collaborating with multiple stakeholders who each have their own data points to focus on. All come with their own data sets and metrics – food cost, inventory variance, sales numbers, the list goes on. Here are the key considerations to look out for when making your decision.

Management 52

Management Management Point of Sale Kitchen Safety 52

Aaron Allen & Associates

MARCH 3, 2022

In this roundup, we will take a look at some of the best restaurant management software out there. So whether you’re just starting out or you’ve been in the business for years, here’s the software that will help you increase productivity in your restaurant. . Restaurant Labor Management. Ability to manage tips.

Management 120

Management Management Mobile Ordering Point of Sale 120

Lavu

JUNE 4, 2019

A kitchen display screen shows the pending orders that are being prepared and streamlines communication between the front-of-the-house (FOH) and back-of-the-house (BOH) sections of a restaurant. Simply put, FOH is all of the areas that a customer is exposed to during their dining experience, like the host area and dining area.

BOH 109

BOH FOH Front of House Back of House 109

Modern Restaurant Management

MARCH 25, 2021

From guest management software to kitchen display systems and even finding the right point of sale (POS), these are the digital tools that simplify life for staff and guests alike. A KDS is a digital screen that relays information to your BOH, minimizing pain points by digitizing tickets. Why would I need a platform?

Management 88

Management Management BOH Front of House 88

The Rail

JULY 14, 2023

By Indiana Lee, Contributor Though your restaurant should have good food and a unique atmosphere, if your front-of-house (FoH) staff is not functioning and they’re unhappy at work, your patronage could suffer. All it takes is one waiter or bartender to have a bad day and show it in front of the customers to create a bad impression.

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Front of House FOH Employee Relations Back of House 52

Black Box Intelligence

SEPTEMBER 21, 2021

Brands that stand out are able to use big data to spot trends, measure performance and create strategies that will drive profits. Many are pointing out frustrations with cleanliness and wait times, both of which are indicators of teams being stretched thin. These are fast-changing times for all types of restaurants.

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Fast Casual BOH Fine Dining FOH 89

Restaurant365

JULY 8, 2021

But while off-premise demand has grown, in-person sales are coming back as more regions open up again. For restaurant owners and operators, how do you balance between maintaining off-premise business and rebuilding in-restaurant sales—at the same time? However, in the era of social distancing, these burgeoning trends took off.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

Apicbase

SEPTEMBER 16, 2022

Luckily, restaurant data analytics solutions like Apicbase take these problems off your plate. I am also sharing some juicy examples of Apicbase’s new Insights Hub in action, so make sure to check those out. Why combining FoH and BoH data makes analytics more powerful Final thoughts. What is restaurant analytics?

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POS Operations Back of House FOH 52

Black Box Intelligence

OCTOBER 27, 2022

Best and worst performing region, segment and cuisine is based on same-store sales growth. Sales growth held strong for the restaurant industry this September – continuing a two-month streak of positive gains after unseasonably low sales growth results in June and July. reported in August.

2022 40

2022 Point of Sale Fast Casual Fine Dining 40

The Restaurant Times

MARCH 13, 2023

The Back of House Lingo The hustle and bustle of the back-of-house, the chaos that sustains the front-of-house (FOH), and the sheer urgency, mingled with various types of noises, create a different word in and of itself. It is a busy place with hot surfaces, chaotic movements, staff shouts, and cutlery noise. Why is Back of House Important?

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Back of House BOH Front of House FOH 52

Lavu

FEBRUARY 14, 2020

You’re encouraged to print out extra copies and email the document in PDF format so your team always has access to the policies and procedures listed in your restaurant employee handbook. . There are several job functions in both the FOH and BOH and all need detailed appearance standards. It’s the holy grail of your business. .

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FOH Social Media Restaurant Law Food Safety 78

Lavu

JANUARY 21, 2020

Take time to understand terms like labor costs, costs of goods sold (COGS), prime costs, revenue, balance sheet, income statement, and more. Someone who understands specific restaurant accounting features like a chart of accounts, COGS, prime costs, daily sales, and more. . Hire a Professional Specializing in Restaurant Accounting.

Point of Sale 78

Point of Sale Inventory Restaurant Law Front of House 78

Lavu

JANUARY 21, 2020

It involves taking control of your accounts and making sense out of your business financial information. To ensure you get the best out of your financial information, you should work closely with your accountant to generate financial reports in a consistent and timely manner. Daily Sales Report/Everyday Report.

Cash Management 78

Cash Management Point of Sale Information Beverage 78

Restaurant365

JUNE 22, 2021

Controlling your restaurant food cost depends on multiple factors, such as understanding actual versus theoretical food costs (AvT), first-in/first-out (FIFO) storage, ordering at the right levels, and reducing waste, errors, over portioning, and theft. As a restaurant owner or operator, keeping your food costs low is a continual challenge.

Compost 88

Compost Food Waste Front of House 88

Apicbase

JUNE 16, 2023

To help you out, we’ve put together this comprehensive guide on restaurant metrics. Example Take Fabio Haebel , founder of the popular dark kitchen network Circus in Hamburg. In practice, however, successfully managing a group of busy restaurants is an awfully tough undertaking. Why Are Metrics Important?

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Lavu

NOVEMBER 8, 2019

See the six ways to control your COGS here , and if you find out that the menu prices aren’t right, learn how to price your menu in three steps. The all-out working liability for an organization incorporates the costs of products sold and working costs such as utility payments. 5 Concepts of Restaurant Accounting. Cost of Goods Sold.

Management 85

Management Management Food Truck Cash Management 85

Mad Mobile

MARCH 1, 2024

In a study by the Wharton School , researchers found that using tabletop technology can improve sales by 9.74% and productivity by 10.77%. Beyond that, it can also increase table turnover by nearly 17%! As a restaurateur, you know that these metrics are more than just numbers. It’s not just about one aspect of the customer journey either.

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40

Restaurant365

FEBRUARY 4, 2021

Your labor cost is one of your biggest expenses, but it can be difficult to track, since sales and labor needs may fluctuate by the day, week, and quarter. Looking at the cost of labor as a percentage of sales shows how your employee labor hours are matching with customer demand (sales). How to calculate labor cost.

Restaurant Law 78

Restaurant Law Point of Sale BOH Customer Service 78

7 Shifts

DECEMBER 18, 2023

There’s always something else to get done, a new fire to put out, and broken things to fix. With time-clocking software, employees clock in and out with the touch of a button. The role of a restaurant manager is always in motion. All of that on top of the everyday tasks from scheduling to payroll to reporting can catch up to you.

Management 398

Management Management Email Marketing Point of Sale 398

Apicbase

MARCH 25, 2022

Menu costings go out of date as soon as you launch a menu! Menu costing is the process of finding out what each menu — [or recipe, in which case it’s called recipe costing] — costs you in preparation. But… this doesn’t mean that it’s a number you pull out of the hat. The most important of those details is your cost baseline.

Menu 52

Menu Point of Sale Pricing Take-out 52

Touch Bistro

JULY 1, 2021

We’re here to help you navigate the ins and out of restaurant online ordering systems and show you just a few ways that a direct solution is critical to your business – now and in the future. And here is where we get into the biggest sticking point for third-party food delivery apps. Don’t worry. Third-Party Online Ordering Apps.

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Online Ordering Ordering Back of House Front of House 52

Lavu

JANUARY 15, 2020

Restaurant Financing and Restaurant Loans. Owning a restaurant is both an exciting and challenging experience. Before the challenge of making a profit, you also have to identify sources of financing. Restaurant financing and restaurant loans are crucial to successful running of a restaurant. Types of restaurant financing. Start-Up Business Loans.

Cash Management 78

Cash Management Equipment Small Business Front of House 78

7 Shifts

FEBRUARY 7, 2024

The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing. Scheduling software like 7shifts can also pull data from your POS system to track labor against sales and get a more accurate picture of your labor cost— saving your restaurant money and time.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312