Modern Restaurant Management

MAY 8, 2024

Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. What should restaurant operators take away from these results? Prices for real estate, inventory, and labor are rising.

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Front of House Mobile Ordering Customer Service FOH 182

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. The FOH staff greets and receives customers and relays their requests. The FOH manager supervises all front-of-house staff and reports to the GM.

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Front of House FOH Back of House Online Ordering 52

Restaurant365

JUNE 9, 2021

After all, it’s hard to improve a metric if you don’t know your starting point. You can use data to improve restaurant operations, both in your front of house (FOH) and back of house (BOH). Tracking key FOH metrics can help provide a path to healthy revenue levels.

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FOH BOH Front of House Back of House 78

7 Shifts

AUGUST 5, 2021

After tracking sales, calculating inventory, and just trying to keep your head above water, restaurant scheduling can take up a chunk out of your week. Problems often arise in your schedule, from your head chef calling out sick to the unexpected influx of customers on a Tuesday afternoon. Cross-Train Your Employees.

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Front of House Restaurant Law Employee Relations Point of Sale 370

7 Shifts

MAY 25, 2020

There’s nothing better than a tidy workstation and clean range hood before service hour; and the post-shift scrub down of the kitchen can be a form of meditation for stressed out chefs. Create (or update) your cleaning task list for both FOH and BOH staff to double down on sanitization in your restaurant.

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FOH BOH Kitchen Safety Cash Management 338

7 Shifts

DECEMBER 16, 2020

Outdoor dining One way they evolved their operations was by taking advantage of San Francisco’s new shared spaces program to extend their dining outdoors in order to keep revenue up. “San So the warm weather has been very good to us out there, and we’re investing a lot to make it look nice and be comfortable.”

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FOH Back of House Front of House Point of Sale 284

7 Shifts

SEPTEMBER 26, 2022

Making Your Resume Stand Out. What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software.

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Front of House Back of House Kitchen Safety Food Safety 370

Apicbase

MARCH 3, 2023

Although the point-of-sale system (POS) remains the technological heart of restaurants, numerous technologies run behind the scenes these days. These back-of-house software systems have become indispensable for modern restaurants because they enhance profitability and simplify work for restaurant managers and kitchen staff.

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Point of Sale POS Management Management 52

7 Shifts

MAY 31, 2021

Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. On the other hand, skimping on ingredients increases the likelihood that a guest won't come back – and may even tell others not to do the same. Table of Contents.

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Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

FEBRUARY 15, 2022

With a critically shrunken talent pool, restaurants are racing to fill positions in every part of the business — front of house, back of house, and corporate teams. Across the United States, businesses are suffering from unprecedented staffing shortages in the aftermath of COVID. Enter digital tableside ordering.

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Technology Loyalty Program Fast Casual Email Marketing 224

Modern Restaurant Management

MARCH 10, 2021

From guest management software to kitchen display systems and even finding the right point of sale (POS), these are the digital tools that simplify life for staff and guests alike. Despite the difficulties we faced in 2020, new restaurants continue to open and existing restaurants have eyed coming back after facing bankruptcy.

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Management Management BOH Front of House 184

7 Shifts

NOVEMBER 29, 2022

There are 101 ways to dole out restaurant tips - from percentages to points to whether kitchen staff gets a share. But we kept the back-of-house revenue share program for our kitchen teams, where regardless of what position you work in the kitchen, you get a certain percentage of revenue earned. Table of Contents.

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BOH Restaurant Law Back of House Front of House 195

Modern Restaurant Management

JUNE 15, 2021

By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. In the near future, we’ll look at printed menus the way we look back at newspapers today. Inventory stock changed significantly.

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Technology Loyalty Program Front of House Online Ordering 199

Black Box Intelligence

OCTOBER 27, 2022

Best and worst performing region, segment and cuisine is based on same-store sales growth. Sales growth held strong for the restaurant industry this September – continuing a two-month streak of positive gains after unseasonably low sales growth results in June and July. reported in August.

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2022 Point of Sale Fast Casual Fine Dining 86

Lavu

MARCH 13, 2020

Your staff is hard-working and diligent—but tensions are high, and sales are lower than expected. This permits your restaurant—both front and back of the house—to work at the fast pace of consumer spending. For fast-casual restaurants, opting for a mobile point-of-sale system makes the most sense.

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FOH Mobile Ordering BOH Front of House 78

Apicbase

MARCH 28, 2024

That means you are collaborating with multiple stakeholders who each have their own data points to focus on. All come with their own data sets and metrics – food cost, inventory variance, sales numbers, the list goes on. Here are the key considerations to look out for when making your decision.

Management 52

Management Management Point of Sale Kitchen Safety 52

Modern Restaurant Management

MARCH 25, 2021

From guest management software to kitchen display systems and even finding the right point of sale (POS), these are the digital tools that simplify life for staff and guests alike. Despite the difficulties we faced in 2020, new restaurants continue to open and existing restaurants have eyed coming back after facing bankruptcy.

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Management Management BOH Front of House 88

The Rail

JULY 14, 2023

By Indiana Lee, Contributor Though your restaurant should have good food and a unique atmosphere, if your front-of-house (FoH) staff is not functioning and they’re unhappy at work, your patronage could suffer. All it takes is one waiter or bartender to have a bad day and show it in front of the customers to create a bad impression.

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Front of House FOH Employee Relations Back of House 52

Lavu

JUNE 4, 2019

A kitchen display screen shows the pending orders that are being prepared and streamlines communication between the front-of-the-house (FOH) and back-of-the-house (BOH) sections of a restaurant. hat are the differences between the back-of-the-house and front-of-the-house? Let’s get started!

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BOH FOH Front of House Back of House 109

The Restaurant Times

SEPTEMBER 30, 2021

Practices that were common in the restaurant business, only a few years ago are gradually being phased out in favor of more efficient and quicker methods of operating. Consider this: what if you had a single setup that provided you with 360 degree visibility across the enterprise? What Is Restaurant Management Software?

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Management Management Cash Management Front of House 98

Apicbase

SEPTEMBER 16, 2022

Problems like knowing the what but not the why behind it; non-existent or limited back-of-house visibility; and essential information buried under a mountain of trivia. Luckily, restaurant data analytics solutions like Apicbase take these problems off your plate. Here’s what we’ll cover: What is restaurant reporting?

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POS Operations Back of House FOH 52

Black Box Intelligence

SEPTEMBER 21, 2021

Brands that stand out are able to use big data to spot trends, measure performance and create strategies that will drive profits. Many are pointing out frustrations with cleanliness and wait times, both of which are indicators of teams being stretched thin. These are fast-changing times for all types of restaurants.

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Fast Casual BOH Fine Dining FOH 89

Black Box Intelligence

OCTOBER 27, 2022

Best and worst performing region, segment and cuisine is based on same-store sales growth. Sales growth held strong for the restaurant industry this September – continuing a two-month streak of positive gains after unseasonably low sales growth results in June and July. reported in August.

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2022 Point of Sale Fast Casual Fine Dining 40

Restaurant365

JUNE 22, 2021

Controlling your restaurant food cost depends on multiple factors, such as understanding actual versus theoretical food costs (AvT), first-in/first-out (FIFO) storage, ordering at the right levels, and reducing waste, errors, over portioning, and theft. As a restaurant owner or operator, keeping your food costs low is a continual challenge.

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Compost Food Waste Front of House 88

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

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Mobile Ordering Front of House Fast Casual Customer Service 212

Lavu

JANUARY 21, 2020

Not only does it take a lot of time, but it also increases the risk of human error. With the automation that comes with accounting software, the accounting process takes a shorter time to complete. Both your front of the house (FOH) and back of the house (BOH) transactions are recorded simultaneously.

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Audits Back of House Point of Sale Front of House 78

Modern Restaurant Management

DECEMBER 28, 2020

Predictive analytics, AI and ML streamline and expand the omnichannel dining experience – Restaurants have pivoted their businesses this year to greatly expand the digital dining experience, to a point where customers can interact however they want, whenever they want. Here are their responses. To read part two, click here. generation.

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2021 Kitchen Safety Food Safety Mobile Ordering 186

Lavu

JANUARY 21, 2020

Take time to understand terms like labor costs, costs of goods sold (COGS), prime costs, revenue, balance sheet, income statement, and more. Someone who understands specific restaurant accounting features like a chart of accounts, COGS, prime costs, daily sales, and more. . Hire a Professional Specializing in Restaurant Accounting.

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Point of Sale Inventory Restaurant Law Front of House 78

Apicbase

JUNE 16, 2023

To help you out, we’ve put together this comprehensive guide on restaurant metrics. Example Take Fabio Haebel , founder of the popular dark kitchen network Circus in Hamburg. So grab a coffee, sit back, and let’s dive in and explore the world of restaurant metrics. Why Are Metrics Important?

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Restaurant365

FEBRUARY 4, 2021

Your labor cost is one of your biggest expenses, but it can be difficult to track, since sales and labor needs may fluctuate by the day, week, and quarter. Looking at the cost of labor as a percentage of sales shows how your employee labor hours are matching with customer demand (sales). How to calculate labor cost.

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Restaurant Law Point of Sale BOH Customer Service 78

Mad Mobile

MARCH 1, 2024

In a study by the Wharton School , researchers found that using tabletop technology can improve sales by 9.74% and productivity by 10.77%. Beyond that, it can also increase table turnover by nearly 17%! As a restaurateur, you know that these metrics are more than just numbers. It’s not just about one aspect of the customer journey either.

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Seasonal Menu POS Loyalty Program Customer Experience 40

Touch Bistro

JULY 1, 2021

We’re here to help you navigate the ins and out of restaurant online ordering systems and show you just a few ways that a direct solution is critical to your business – now and in the future. And here is where we get into the biggest sticking point for third-party food delivery apps. Don’t worry. Third-Party Online Ordering Apps.

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Online Ordering Ordering Back of House Front of House 52

Lavu

JANUARY 15, 2020

Restaurant Financing and Restaurant Loans. Owning a restaurant is both an exciting and challenging experience. Before the challenge of making a profit, you also have to identify sources of financing. Restaurant financing and restaurant loans are crucial to successful running of a restaurant. Types of restaurant financing. Start-Up Business Loans.

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Cash Management Equipment Small Business Front of House 78

Lavu

MARCH 11, 2020

From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Inefficient practices are being phased out in favor of more efficient and faster methods of operating. The restaurant industry has been evolving consistently over the years.

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Management Management Cash Management Mobile Ordering 78