7 Shifts

OCTOBER 28, 2024

For example, if you run a social media campaign or pay for online ordering integrations, all of these contribute to your overall marketing expenses. Imagine you own a café, and you’ve just run a campaign to boost your online ordering. You spent $800 on Facebook ads and in-store promotions over a month.

Loyalty Program 195

Loyalty Program Fast Casual Social Media Email Marketing 195

ChowNow

JULY 18, 2025

Instead of focusing on a single order or check size, CLV zooms out. One diner comes in once, orders a $20 pie, and never returns. Average Order Value : How much the average customer spends per visit. You can find this by dividing your total sales by the number of orders in a given time period.

Loyalty Program 195

Loyalty Program Online Ordering Customer Experience Customer Service 195

ChowNow

MAY 23, 2025

When you decided to open a restaurant, you probably didnt picture yourself glued to spreadsheets or tracking the price of eggs, but keeping an eye on the numbers is how you stay open year after year. This gives you a sense of how effective your menu pricing is. Theres no one-size-fits-all number.

Point of Sale 195

Point of Sale Insurance Fast Casual Customer Service 195

ChowNow

FEBRUARY 21, 2025

Diners want the convenience of ordering, booking, and engaging with their favorite restaurants straight from their phones. Beyond mobile ordering, restaurant apps support operations in ways that were never available before. Online ordering and delivery apps. Here is an example of a restaurants branded app.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Modern Restaurant Management

FEBRUARY 13, 2025

This Valentine's Day edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining and gifting trends including the importance of experience. Restaurants saw 41 percent more transactions The busiest dining hour? Restaurants saw 41 percent more transactions The busiest dining hour?

2024 221

2024 Fine Dining Book Reservations 221

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. This means budgeting, tracking expenses like food and labor, and adjusting pricing to balance profitability with customer appeal.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

DECEMBER 18, 2024

So much data is generated at every point within a restaurant, whether fast casual or fine dining. The question now becomes – how to make sense of that data and use it to elevate the dining experience. The question now becomes – how to make sense of that data and use it to elevate the dining experience.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

EATER

MARCH 27, 2025

population that dined out at least once in the past month, hoping to better understand how Americans are approaching dining out in this new era. Here are some key takeaways: Each generation discovers and researches restaurants differently, with younger generations relying more on online review platforms and social media.

Social Media 222

Social Media Fine Dining Online Ordering Dine-in 222

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

Marketing 221

Marketing Loyalty Program 2024 2025 221

The Rail

DECEMBER 2, 2024

As customers increasingly turn to online ordering for convenience and safety, restaurants must adapt to stay competitive. The global online food delivery market size was valued at USD 221.65 Real-time order tracking. Search and filtering options (by cuisine, price, dietary preferences, etc.). from 2023 to 2030.

Delivery 147

Delivery Food Loyalty Program Food Order 147

ChowNow

MAY 16, 2025

A great dining experience starts long before someone walks through your door. If your site is clunky, hard to navigate, or missing basic features like a prominent online ordering button, your potential customer will bounce because diners have little to no tolerance for friction or confusion when theyre looking for food.

Mobile Ordering 195

Mobile Ordering Loyalty Program Online Ordering Download 195

ChowNow

MARCH 14, 2025

If you want to increase order volume for your restaurant, focusing on online takeout and delivery is key. Since 2014, these channels have grown 300% faster than dine-inand the trend isnt slowing down. But growing online order volume isnt always easy. The fewer steps it takes to complete an order, the better.

Ordering 195

Ordering Mobile Ordering Online Ordering Email Marketing 195

ChowNow

APRIL 25, 2025

Every restaurant concept should be intentional about their branding, from food trucks and cafes to brunch spots and fine dininggreat branding is how your restaurant stands out and stays memorable. Are they price-sensitive or willing to splurge for quality and vibe? But how to brand a restaurant isnt always clear.

Mobile Ordering 195

Mobile Ordering Social Media Email Marketing Customer Experience 195

Lavu

MARCH 21, 2025

Restaurants can now use customer data to enhance restaurant menu design, creating smarter menus that increase profits and improve the dining experience. Set Smarter Prices : Use data to adjust prices based on demand and profitability. Smarter Pricing Adjust prices based on order frequency and demand.

Design 78

Design Menu Seasonal Menu Point of Sale 78

Lavu

FEBRUARY 28, 2025

Customer Insights : Track orders, dietary preferences, and trends. POS systems are transforming dining by making personalized experiences easy and efficient. These systems track customer behavior, such as how often they order and their specific preferences. Real-Time Updates : Adjust menus instantly for accuracy and relevance.

POS 78

POS Menu Dietary Restrictions Loyalty Program 78

Lavu

MARCH 21, 2025

Multilingual Menus for Restaurants are transforming the dining experience by breaking language barriers and enhancing customer satisfaction. These menus not only improve accessibility for a diverse range of customers but also streamline restaurant operations by simplifying menu management and order processing.

Customer Experience 78

Customer Experience Seasonal Menu Fine Dining Customer Service 78

Lavu

MAY 9, 2025

From real-time inventory tracking to mobile ordering and multi-location management, the right POS helps restaurants grow faster and operate more efficiently. Toast : Designed for restaurants, offering tableside ordering, inventory management, and a free starter plan with 3% payment processing. Thats where Lavu leads the way.

POS 78

POS Loyalty Program Mobile Ordering Food Truck 78

Lavu

JUNE 26, 2025

The restaurant industry is rapidly evolving, and mobile food ordering is at the center of this transformation. These mobile food ordering statistics reveal just how quickly digital habits are shifting — and what it means for restaurants trying to stay competitive. At first, mobile ordering seemed like a long shot.

Mobile Ordering 78

Mobile Ordering Food Order 2025 Ordering 78

Lavu

APRIL 4, 2025

favorite dishes, dining frequency). Measure Success : Track metrics like customer retention, average order value, and campaign engagement. Start using modern tools like integrated POS systems and online ordering to simplify data collection and campaign management. VIP spenders, vegetarians, or birthday celebrations).

Marketing 78

Marketing Loyalty Program Email Marketing POS 78

SpotOn

DECEMBER 11, 2024

" They're somewhere between a full-service casual dining restaurant and a quick-service restaurant or fast food chain. The history of fast casual dining The fast casual concept was born in the 1990s but gained popularity in the mid-2000s with the massive success of Chipotle Mexican Grill.

Fast Casual 52

Fast Casual Casual Loyalty Program Online Ordering 52

Lavu

APRIL 17, 2025

It captures transaction details like sales trends, customer preferences, and dining habits. Key benefits: Track customer behavior (order frequency, visit times). Purchase Patterns Average spending Popular item combinations How to use it: Develop bundle deals and adjust pricing strategies.

POS 78

POS Loyalty Program Marketing Point of Sale 78

Lavu

APRIL 25, 2025

Restaurant POS systems are no longer just about processing orders and payments – they’re tools that help restaurants understand their customers better and build stronger loyalty. Consumer dining preferences have shifted and today customers are looking for experiences, not just a meal.

POS 78

POS Loyalty Program Email Marketing Point of Sale 78

Lavu

MAY 23, 2025

Is your staff constantly battling long wait times, confused orders, or slow transactions? In today’s fast-paced dining environment, even a few seconds of lag can create a ripple effect that impacts your entire service flow. Order Errors : Miscommunication between servers and the kitchen leads to costly mistakes.

POS 78

POS Online Ordering Mobile Ordering Inventory 78

Paper Chase Accountancy

JULY 25, 2025

Here, financial reporting isn’t merely about compliance; it’s the strategic backbone supporting dynamic pricing models, intricate seasonal forecasting, a vast web of vendor relationships, and operations that are inherently labor-heavy. Restaurants and Food Service: Including fine dining, fast casual, QSRs, cafes, and catering.

Hospitality 52

Hospitality Cash Management Tip Distribution Seasonal Menu 52

Web Diner

FEBRUARY 21, 2025

Ever wonder why that craft cocktail at your local bar seems irresistible, or why you always end up ordering that premium coffee drink when you meant to get regular brew? Orders jumped 42%, and guests happily paid $5 more. But the psychology of pricing goes even deeper. ” The result?

Menu 36

Menu Back of House Seasonal Menu Design 36

SpotOn

DECEMBER 30, 2024

Next, the software integrates with the point-of-sale to perform menu engineering —the analysis of an item's popularity (sales) to its profitability (menu price - recipe costs). Handhelds enable servers to take orders and payments at the table instead of running to and from the POS, making them twice as efficient.

Operations 52

Operations Loyalty Program Online Ordering Fast Casual 52

SpotOn

FEBRUARY 4, 2025

Diving your menu into appetizers, entrees, sides, and desserts is just fine.   Guests subconsciously order the first two menu options most frequently, so it’s a good idea to start with a high-margin item and place a more cost-effective item last. Menus are a key part of the dining experience.

Design 52

Design Menu Seasonal Menu Social Media 52

Apicbase

OCTOBER 25, 2024

It starts with accurate pricing, clear dish descriptions, and consistent nutritional information. This includes choosing the right dishes, managing ingredients, setting prices, and marketing the menu effectively. With the rise of online dining research, keeping menu information accurate and current has become crucial.

Menu 52

Menu Management Management Allergens 52

Modern Restaurant Management

MARCH 4, 2025

Data Gaps Hinder Pricing Strategies : 73 percent of operators lack full confidence in their pricing strategy, with most relying on gut instinct or competitor pricing instead of real-time cost analysis. In fact, 80 businesses on the list are priced under 30 dollars per person. percent) and transactions (+3.9

Delivery 221

Delivery 2025 2024 Point of Sale 221

Modern Restaurant Management

NOVEMBER 1, 2024

It also zooms in on current challenges faced by owners/operators, menu prices and inflation, and tech/AI implementation. While guests may still be feeling the pain of rising menu prices at restaurants, fewer restaurants said that they raised prices this year compared to last year.

Point of Sale 221

Point of Sale 2024 Mobile Ordering Consumer Goods 221

The Restaurant Group

MAY 6, 2025

We’re talkin sales totals, customer orders, kitchen prep times, even that feedback card someone scribbled on. When you swipe cards at the register or punch orders into the POS, you’re building a goldmine of info. Track visits, favorite orders, and even the time they usually walk in. Yeah, they pack data too.

Cash Management 78

Cash Management Online Ordering Point of Sale Mobile Ordering 78

Lavu

JULY 18, 2025

Whether you’re running a busy café or a fine-dining hotspot, having the right staff management strategies in place can reduce turnover, boost productivity, and create a smoother operation. When going through employee sales data, be sure to focus on ticket size, tip size, number of discounts and cancelled orders.

Management 78

Management Management Employee Relations Customer Service 78

Modern Restaurant Management

NOVEMBER 27, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of Drinksgiving and Thanksgiving trends, FSR challenges, and "out-of-the-box" dining habits. For Gen Z in particular, easy online ordering and the use of social media as a restaurant discovery tool have become the norm.

2025 221

2025 Loyalty Program 2024 Back of House 221

Paper Chase Accountancy

MAY 22, 2025

Looking back at the most recent recession, dining out dropped 8.8% Paperchase reviewed previous economic slowdowns in addition to this most recent stock market downturn to identify the historic and recent effects of the trading economy on revenues across segments including Fast Casual, Contemporary Casual, and Fine Dining.

Hospitality 52

Hospitality Fast Casual Marketing 2025 52

Modern Restaurant Management

JULY 28, 2022

Some great examples for restaurants are: How often the customer orders. What the customer orders. Which of your locations the customer orders from most. What the customer orders. How the customer prefers to order (for delivery, for pick-up or to dine-in). How long it takes your team to prepare an order.

Loyalty Program 520

Loyalty Program Mobile Ordering Email Marketing Online Ordering 520

Modern Restaurant Management

FEBRUARY 4, 2022

Restaurants will also explore delivery options beyond costly third-party partnerships, and hike delivery menu prices to make the channel more lucrative as off-premise demand holds steady. Menu variety plays a substantial role in every dining experience. We’re way beyond ordering in on a lazy night. Simplified Menus.

2022 547

2022 Customer Service Online Ordering Website Management 547

Modern Restaurant Management

JUNE 30, 2023

Further Optimize Delivery, Takeout and Curbside Experiences Many QSRs already relieve congested drive-thrus with distinct lines or protocols for call-ahead orders and third-party pickups. One of our clients, a well-known QSR legacy brand, added an express drive-thru lane for customers ordering ahead on the brand’s app.

Operations 449

Operations Mobile Ordering Customer Experience Online Ordering 449