Modern Restaurant Management

FEBRUARY 17, 2021

This edition of MRM Research Roundup features news of restaurant resiliency, dining trends in Canada, restaurant salaries across the U.S. 8 in 10 consumers (78 percent) plan to continue their current dining habits even after the pandemic subsides. Canadian Dining Trends. Restaurant Resiliency. QSR Hiring. Delivery Driver.

2021 474

2021 Mobile Ordering Download Loyalty Program 474

Modern Restaurant Management

FEBRUARY 18, 2020

Elo’s Sonal Apte, vice president of retail and hospitality. First and foremost, most restaurants are going to see a huge drop-off in the number of customers who dine in. Of course, people will always dine out. A lot of places are also offering dine-in only specials or dishes that can only be ordered in-house.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

NOVEMBER 27, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of Drinksgiving and Thanksgiving trends, FSR challenges, and "out-of-the-box" dining habits. Bringing Back Brand Loyalty : To keep customers coming back, operators are reframing the idea of value in their loyalty programs.

2025 221

2025 Loyalty Program 2024 Back of House 221

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth. Emotional Connection and Loyalty.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

Modern Restaurant Management

JULY 14, 2020

Miso Robotics understood where we could improve and stay true to White Castle’s brand of taste, innovation and best-in-class dining. They are offering $0 delivery fees** from all merchant partners in DoorDash’s program to support Black-owned businesses on DoorDash and Caviar through the end of 2020.

Mobile Ordering 410

Mobile Ordering Certification Loyalty Program Kitchen Safety 410

Modern Restaurant Management

MARCH 11, 2020

” Andrew Jhawar, Senior Partner of Apollo and Head of the Consumer & Retail industry group, added, “We are pleased that Smart Foodservice will be able to thrive with a strong complementary partner in US Foods. Two-Hens Growth Fueled by Accelerator Program.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Lavu

MAY 9, 2025

Lightspeed : Excellent for complex menus and inventory management, ideal for fine dining or multi-location setups. From quick-service spots to fine dining restaurants, it offers tools to meet a variety of operational needs. Square : Affordable and flexible, with a free plan and easy-to-use tools for smaller businesses.

POS 78

POS Loyalty Program Mobile Ordering Food Truck 78

EATER

MAY 2, 2023

Some are essentially beefed up loyalty programs promising perks like free delivery and points that can be used toward future purchases; others are monthly meal deliveries that drop chef-prepared dinners right on your doorstep; and others are wine clubs that bundle bottles with tasting notes to turn subscribers into instant connoisseurs.

Loyalty Program 254

Loyalty Program Social Media Customer Service 2022 254

Modern Restaurant Management

DECEMBER 16, 2019

Fine and Family Dining Hurt by Holiday Shift. The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. Expect for casual dining, upscale casual and fine dining to have abysmal sales and traffic growth numbers.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

7 Shifts

JANUARY 10, 2024

Not long ago, this software ran only on bulky PCs in back offices or slow, awkward point-of-sale (POS) stations tucked along the edges of the dining room. This on-premises approach has some appeal, especially to larger single-location (“destination dining”) establishments. And the backend software powering restaurant operations?

Management 195

Management Management Point of Sale POS 195

7 Shifts

JANUARY 10, 2024

Not long ago, this software ran only on bulky PCs in back offices or slow, awkward point-of-sale (POS) stations tucked along the edges of the dining room. This on-premises approach has some appeal, especially to larger single-location (“destination dining”) establishments. And the backend software powering restaurant operations?

Management 195

Management Management Point of Sale POS 195

7 Shifts

JULY 1, 2024

The gross profit margin of a bar is usually around 70% to 80% , which is huge, considering the fact that automotive and general retail are only at the 25% mark. Generally, retail stores and restaurants spend around 5% to 10% of their gross income to pay rent. How profitable is a bar? on their 20th visit to your bar.

Bar 221

Bar License Food Supply Restaurant Law 221

Black Box Intelligence

APRIL 12, 2023

According to the British Retail Consortium, the reported food price inflation rose to 13.3% How Restaurants Can Combat Rising Food Costs Finding the right balance between raising prices and maintaining customer loyalty is crucial. In the U.K., The Consumer Price Index rose by 9.2% in the 12 months to December 2022. the previous month.

Food 98

Food Loyalty Program 2023 2022 98

Lavu

MAY 9, 2025

Lightspeed : Excellent for complex menus and inventory management, ideal for fine dining or multi-location setups. From quick-service spots to fine dining restaurants, it offers tools to meet a variety of operational needs. Square : Affordable and flexible, with a free plan and easy-to-use tools for smaller businesses.

POS 78

POS Loyalty Program Mobile Ordering Food Truck 78

Modern Restaurant Management

MARCH 11, 2025

Delivery/Takeout : COVID created a shift from in-person dining to takeout and delivery options, increasing reliance on third party delivery services, and on attractive takeout options. And outdoor dining, once more of an afterthought or a novelty, has become a more permanent and intentional part of restaurant design. more an hour.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Squirrel Systems

OCTOBER 2, 2023

Omnichannel marketing is a strategy for restaurants that can drive greater customer loyalty, brand awareness, and repeat visits from guests. Omnichannel marketing is a common strategy in many industries, including retail, entertainment, and eCommerce. If not, why?

Marketing 52

Marketing Loyalty Program Social Media Email Marketing 52

SpotOn

MARCH 4, 2024

A versatile retail or restaurant POS system should help any business manager or staff member complete transactions as fast as possible while giving them the tools to manage their operations and earn time back into their workday. With advanced POS systems, a guest may also sign up for a loyalty program during this step.

Small Business 52

Small Business POS Cash Management Point of Sale 52

BNG Point of Sale

SEPTEMBER 2, 2021

Customer choice when it comes to menu offerings and choosing a restaurant for dining out or ordering takeout is abundant in the restaurant industry, which is highly competitive. On the contrary, if you are targeting customers for your fine dining restaurant in a posh locality, then you can keep the prices higher. .

Point of Sale 52

Point of Sale Food Loyalty Program Online Ordering 52

Bingage

NOVEMBER 26, 2019

Restaurants are different types, food truck, fine dining, cafes, bakery etc, but the common thing that all are striving for is, getting repeat guest and customer loyalty. Restaurant loyalty program is not a new term for the industry, people are using it before that new-edge AI-based technology.

Loyalty Program 97

Loyalty Program Food Truck Coupons Fine Dining 97

Modern Restaurant Management

JULY 7, 2020

In this edition of MRM News Bites, we feature the latest delivery platform consolidation, the release of PPP loan information and ServSafe Dining Commitment. Small Business Administration and Treasury Department released detailed loan-level data regarding the loans made under the Paycheck Protection Program (PPP). 350,000-1 million. $1-2

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

Modern Restaurant Management

DECEMBER 4, 2020

There’s just not the same amount of volume in takeout as there is in in-person dining.” he warm summer months and the arrival of outside dining provided a lifeline for a dining and hospitality industry that has been hit immensely hard by the COVID-19 pandemic. Upscale/fine-dining restaurants.

Loyalty Program 364

Loyalty Program Online Ordering Consumer Goods Fast Casual 364

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts to gaze into a crystal ball and re-imagine the future of dining. It's a small step to having a group of friends walk into a dining room served by multiple brands. Zebra Technologies Retail Industry Consultant Mark Delaney.

Kitchen Safety 567

Kitchen Safety Food Safety Loyalty Program Technology 567

Modern Restaurant Management

NOVEMBER 1, 2024

As restaurants look to the next 12 months, they anticipate placing a greater emphasis on revenue streams such as on-premise dining, off-premise dining, and catering. Out of 25 brands, 17 are QSR or casual dining restaurants, marking a significant shift in why people are primarily visiting malls – to eat. percent.

2024 221

2024 Point of Sale Mobile Ordering Consumer Goods 221

Modern Restaurant Management

OCTOBER 4, 2021

Consumers ranked local chains as their second most desired type of apps and loyalty programs. Must haves for local chain restaurant apps include easy ordering (66 percent), easy payment (61 percent), loyalty/rewards points (52 percent), and coupons and/or deals (52 percent). Loyalty programs yield repeat business.

2021 426

2021 Fast Casual Mobile Ordering Social Media 426

Modern Restaurant Management

AUGUST 16, 2021

This edition of MRM Research Roundup features the latest facts and figures of restaurant operations, the state of business dining, and the mid-year gift card report. With most of their business reliant on dine-in visits, full service restaurants (FSR) bore the brunt of the COVID dine-in restrictions. foodservice industry.

2021 450

2021 Guest Recovery 2019 Point of Sale 450

Modern Restaurant Management

OCTOBER 8, 2020

A company has multiple ways in which it can design the perfect food program for its employees, students, or clients. "Menu Connect is a simple solution to make restaurateurs' life easier, so that they can spend less time behind the computer and more time serving their guests a fantastic dining experience." NELSON Worldwide.

Kitchen Safety 386

Kitchen Safety Online Ordering Food Safety Point of Sale 386

Modern Restaurant Management

SEPTEMBER 14, 2021

The James Beard Foundation’s programs exist to serve and bolster people at different points in their careers. The Awards are one of these programs.” SpotOn is quickly becoming a part of everyday life for consumers across the country whenever they shop, dine, or visit a stadium or a college campus.”

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

Modern Restaurant Management

DECEMBER 31, 2019

With the rise of delivery and take-out, restaurants will start getting creative with the in-dining experience. We’ve also seen off-premise and delivery gain a lot of traction in the last year, however, in the family dining space, providing guests with unmatched hospitality will remain crucial. Driving Traffic Drives Creativity.

2020 345

2020 Kitchen Safety Consumer Goods Food Safety 345

Modern Restaurant Management

APRIL 1, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining trends, hiring trends, tech trends, brunch trends, alcohol trends, and egg prices. American Diner Trends Despite a higher cost of living, the average consumer’s dining habits are unchanged.

Pricing 251

Pricing Technology 2025 Point of Sale 251

Squirrel Systems

FEBRUARY 24, 2021

The 5 trends we have focused on below cover pertinent changes in dining service, payment and ordering options, and customer preferences that operators ought to keep an eye out for while running their restaurants in 2021. How can your restaurant look forward to growth and stability in 2021?

2021 52

2021 Operations Loyalty Program Mobile Ordering 52

Modern Restaurant Management

NOVEMBER 2, 2020

restaurants are operating at less than 100 percent capacity in their dining rooms. For the restaurateurs who responded to our survey, only 15 percent said they were allowed to dine at full capacity, with nearly half saying they were allowed 50 percent capacity. Patio dining in colder weather. Limitations and consumer demand.

2020 553

2020 Mobile Ordering Hotels Food Safety 553

Modern Restaurant Management

MAY 5, 2020

Without such a fund, our retailers, theatres, restaurants, and many other industries will be decimated, and our communities will suffer.” Touchless payments and loyalty tie NFC payments to loyalty programs with a single tap and are part of our deep integrations with Google Wallet and Apple Pay.

Guest Recovery 305

Guest Recovery Food Safety Loyalty Program Point of Sale 305

Modern Restaurant Management

MARCH 4, 2025

While total spending growth was nearly flat compared to January, sector-level trends showed consumers shifting more spend to retailers and restaurants in February and spending less at service-based businesses. On a year-over-year basis, small business sales (+2.1 percent) and total transactions (+4.0 percent) showed healthy growth.

Delivery 221

Delivery 2025 2024 Point of Sale 221

Modern Restaurant Management

DECEMBER 27, 2024

Maturing Sales Channel and Loyalty Strategies With the rising costs of customer acquisition across various marketing and sales channels, operators must strategically allocate their channel spend. As repeat visits become less frequent, interpreting channel performance in terms of basket size, margin, and loyalty conversion is essential.

Customer Experience 221

Customer Experience Customer Service Loyalty Program Kitchen Safety 221

Modern Restaurant Management

JUNE 14, 2020

Department of the Treasury, issued new and revised guidance for the Paycheck Protection Program (PPP). This guidance implements the Paycheck Protection Program Flexibility Act (PPPFA), signed into law by President Trump on June 5, 2020, and expands eligibility for businesses with owners who have past felony convictions.

Food Safety 423

Food Safety Kitchen Safety Online Ordering Loyalty Program 423