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Modernization Is on the Menu: How Restaurants Thrive in Today’s Competitive Landscape

Modern Restaurant Management

There is reason to be optimistic about the state of modern dining. The margins are too fine for inefficiency and waste to compound challenges – not to mention bigger problems that can result from incorrect food information.

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How To Use Restaurant Customer Data To Improve Your Business And Grow Sales

ChowNow

When used strategically, customer data can help you personalize marketing, streamline operations, and create a better dining experience for your guests. The more you understand your customers, the better you can fine-tune your marketing and pricing strategies. Restaurants collect a ton of customer data. You can increase revenue.

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MRM Research Roundup: AI Investment Heating Up and Summer Dining Dos and Don’ts

Modern Restaurant Management

Quick-service restaurants maintain a steady customer satisfaction score of 79 (on a 100 point scale), while full-service restaurants — despite slipping 2 percent to 82 — remain one of the highest-rated industries in the Index, according to the American Customer Satisfaction Index (ACSI®) Restaurant and Food Delivery Study 2025.

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5 Essential Restaurant Customer Retention Strategies Every Operator Needs In 2025

ChowNow

Regular customers make up the backbone of any restaurants sales , but if you put a group of restaurant owners around a table, the conversation inevitably focuses on growth through new customer acquisition. Sales: 80% of sales typically come from 20% of clients. Software Development: 80% of bugs often result from 20% of the code.

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How to Calculate and Improve Your Restaurant Food Cost Percentage (Free Calculator Inside)

ChowNow

This is a problem because without a firm grasp of your food cost percentage, it’s nearly impossible to make informed decisions on pricing, purchasing, and profitability. Food cost percentage is the percentage of your total food sales that goes toward the cost of the ingredients used to make your dishes.

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How To Optimize Menu Categories For Better Sales And Simpler Decisions

ChowNow

On the flip side, a cluttered or confusing category setup can overwhelm guests, slow down ordering, and lead to missed sales opportunities. For more information on menu psychology, read our article, Digital Menu Psychology: How to Influence Ordering Decisions Online. It’s called decision fatigue , and it kills conversions.

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All Food Delivery Apps in One Place: Why Restaurants Need a Centralized Solution

ChowNow

A single mistakelike forgetting to accept an order on one app while preparing anothercan result in a frustrated customer and a lost sale. And without a single place to track all delivery sales, restaurant operators struggle to see the full picture of their off-premise business. Manual entry leaves room for more errors.