Modern Restaurant Management

DECEMBER 21, 2022

This will enable brands to better manage off-premises orders and balance their hybrid operating models. As mentioned before, this expands the need for loyalty programs, and also demands an agile technology stack that can go where customers are, as well as bring customers in.

2023 167

2023 Loyalty Program Fast Casual Customer Experience 167

Lavu

NOVEMBER 17, 2023

Therefore, exploring effective ways to increase sales and carefully managing expenses, pricing, and menu offerings become vital strategies in maintaining a healthy profit margin. Fast- Food Restaurants Fast food chains are known for their speedy service, affordable prices, and convenient locations. percent on average.

Fast Casual 123

Fast Casual Fine Dining Food Truck Loyalty Program 123

Restaurant365

FEBRUARY 25, 2020

Your gross profit margin is what is left over from your revenue earned after deducting the cost of goods sold (CoGS), the cost of ingredients for your menu items. With greater labor costs, FSR can fall into the 3-5% profit margin range, depending on restaurant size, menu item prices, turnover rates, and location. Gross Profit Margin.

Loyalty Program 183

Loyalty Program Fast Casual Point of Sale Online Ordering 183

Focus POS

DECEMBER 11, 2019

Today’s diners are well-connected, tech savvy, and expect a high-quality restaurant customer experience—whether visiting a five-star restaurant, fast-casual, or the drive-through. Menu and order Customization. A KDS streamlines communication between front and back of house to ensure timely and accurate order prep.

Customer Experience 136

Customer Experience 2020 Loyalty Program Fast Casual 136

Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 169

2021 Fast Casual Mobile Ordering Social Media 169

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 195

2023 Loyalty Program Mobile Ordering Customer Experience 195

Modern Restaurant Management

JUNE 3, 2021

In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers. . Fast food reigns supreme.

2021 188

2021 Fast Casual Mobile Ordering Guest Recovery 188

7 Shifts

JANUARY 7, 2021

Work on your brand strategy Create the face of your brand You probably already have a logo, a nicely designed menu, and all the other trimmings to make your restaurant look and feel like a cohesive brand. Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is.

Marketing 195

Marketing 2021 SEO Loyalty Program 195

Modern Restaurant Management

JUNE 18, 2020

Recognizing this shift, Freshii , a fast-casual franchise with hundreds of locations globally, created a corporate partnership that enables companies to offer meal kits and market baskets at a discount to their employees. Customers can simply pre-order online and pick up their goods.

Supplies 185

Supplies Innovation Food Supply Loyalty Program 185

Modern Restaurant Management

AUGUST 17, 2020

Forty percent of those surveyed in the US and 39 percent in the UK said they would feel safer if they could view the menu from their mobile device, while 35 percent in the US versus 31 percent in the UK would like to be able to pay in the same manner. The US and UK also varied on how they wanted to retrieve take-out orders.

2020 195

2020 Loyalty Program Mobile Ordering Fast Casual 195

Apicbase

FEBRUARY 29, 2024

Most operators raised their menu prices in 2023, but fewer expect to do so in 2024. 71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. 85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

DECEMBER 28, 2020

Just Salad was the first national restaurant chain to label its entire menu with carbon emissions similar to how brands like Allbirds had done in the retail sector. Following our announcement that we carbon labeled our menu, Panera and Chipotle followed with something similar shortly after. Scott Lawton, CEO and cofounder at bartaco.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

JUNE 15, 2021

The latest report reveals behavior and intent of consumers in areas including path to purchase, cocktail ordering, RTD consumption and takeout/delivery. Those visiting the On Premise prefer having a physical menu, with almost half agreeing if they have to order through an app it would prevent them from ordering.

2021 195

2021 Fast Casual Online Ordering Consumer Goods 195

Modern Restaurant Management

DECEMBER 4, 2020

It also could provide a future outlook for the industry, especially if more states implement stay-at-home orders in response to rising COVID-19 cases. Additionally, the results indicate that the negative effect of COVID-19 was smaller for fast-food restaurants compared to full-service establishments. percent demand decline.

Loyalty Program 140

Loyalty Program Fast Casual Online Ordering Consumer Goods 140

The Restaurant Times

JANUARY 11, 2023

And automated order taking, well, it is going to be one of the top trends in the restaurant industry in 2023. . Automated order-taking refers to technology, operating systems, or software that take orders from customers and respond to them automatically. Why Should You Integrate Automated Order Taking?

Ordering 52

Ordering Online Ordering Mobile Ordering Loyalty Program 52

Lavu

OCTOBER 13, 2023

For example, a casual restaurant usually has a higher turnover rate. casual dining vs. fine dining). Streamline ordering processes: Implement efficient ordering systems, such as tablet-based or mobile ordering, which allow customers to place their orders directly with the kitchen or bar staff without relying on a server.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth. March Sales Decline. percent in March.

2020 192

2020 Fast Casual Point of Sale Online Ordering 192

Sling

JULY 24, 2023

Many restaurants operate on very narrow margins and fail because of mismanagement rather than anything wrong with the menu. Toast offers both front desk and tableside hardware for taking orders, processing payments, and allowing guests to track the status of their orders. It covers local health codes from the U.S.

2023 78

2023 Management Management Tip Distribution 78

Modern Restaurant Management

JANUARY 31, 2020

Fast-food restaurants also took a hit, down 1.5 Delivery and To-Go orders are up 14 percent. While the Super Bowl is primed to be a big day for QSRs, it’s also an opportunity for fraudsters to take advantage of the surge in online orders. " The venues are listed in alphabetical order for each city: NEW YORK.

2020 189

2020 Loyalty Program Point of Sale 2019 189

Modern Restaurant Management

JULY 1, 2021

Looking at trends from hundreds of thousands average daily orders, Grubhub's mid-year report checks in on what has shaped 2021 thus far, including the top trending foods, popular restaurants across the country, and what we can expect to see more of in the second half of the year. .: Top Vegan Orders. Top Alcohol Orders.

2021 149

2021 Loyalty Program Mobile Ordering Consumer Goods 149

Modern Restaurant Management

NOVEMBER 2, 2020

It may turn out to be a good investment, since previous Rewards Network consumer surveys have indicated that people expect to order delivery more in the coming months than previous fall/winter periods. Menu price changes. A large number of restaurants launched their own delivery service just to stay afloat during the pandemic.

2020 220

2020 Mobile Ordering Hotels Food Safety 220

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. One great thing about the online delivery market is that it produces massive amounts of data. Heloise Blaure, founder of HomeKitchenLand.com.

Mobile Ordering 214

Mobile Ordering Front of House Fast Casual Customer Service 214

Mad Mobile

MARCH 8, 2024

Giving your servers access to iPad-based ordering systems is one of the most effective ways to streamline workflows on the floor. They’re durable and flexible enough to go from fast casual to fine dining. Your team needs to have a clear view of orders coming in so they can fulfill them accurately.

POS 40

POS 2024 Mobile Ordering Loyalty Program 40

Apicbase

MARCH 28, 2024

The F&B director works with the order forms, the COO analyses the profit and loss statements, the inventory manager checks the stock counts, the executive chef works in the recipes database and so on. It’s vital to have accurate cost calculations and use menu engineering to optimize your recipes.

Management 52

Management Management Point of Sale Kitchen Safety 52

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 179

2022 Food Supply Back of House Kitchen Safety 179

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. million over the next five years to build and sustain the program.

Franchise 150

Franchise Franchising Loyalty Program Kitchen Safety 150

Lavu

NOVEMBER 18, 2022

Will your restaurant be fast casual or sit down? Will you have servers or will customers order at a counter? Can customers use a self-serving kiosk or order from their phone? Sample Menu: Put together a listing of the food and drink options you want to offer at your pizzeria. How much space do you need?

Loyalty Program 78

Loyalty Program Download Document Point of Sale 78

Modern Restaurant Management

APRIL 20, 2021

In the hospitality industry today, it’s imperative to have up to date technology solutions with features that allow for contact-free planning, ordering, payments and delivery/pick-up. The more seamless this experience is for customers, the more likely they are to order through a venue today and in the future.

2021 188

2021 Online Ordering Mobile Ordering Guest Recovery 188

Modern Restaurant Management

DECEMBER 21, 2020

Marketers who already had a text messaging programs in place discovered that consumers actually opened their texts and messages got through (In fact, 97 percent of the time!). The unfortunate reality is that customers aren’t comparing the curbside or app ordering process of Denny’s to McDonalds.

2020 177

2020 Online Ordering Point of Sale Fast Casual 177

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. IHOP® unveiled the latest plans to launch a pilot of its new fast-casual concept, flip’d by IHOP (flip’d).

Franchise 188

Franchise Franchising Fast Casual Loyalty Program 188

Aaron Allen & Associates

MARCH 3, 2022

It tracks all the transactions with a great level of detail (from the date and time to what items were purchased to returns or void checks, to how it was paid, who sold it, and what table were people seating in for casual dining restaurants). Perishable items, seasonal changes, food inflation, and availability can affect the menu.

Management 120

Management Management Mobile Ordering Point of Sale 120

Modern Restaurant Management

MARCH 26, 2021

Flynn now owns and operates a combined total of 2,355 quick-service, fast casual and casual dining restaurants, generating $3.5 “With this product in hand, Meals on Wheels programs will be able to continue to deliver nutritious meals to homebound seniors while providing much needed financial relief.

Franchise 166

Franchise Franchising Fast Casual Loyalty Program 166

Modern Restaurant Management

JUNE 12, 2020

Through this program, Dunkin’ franchisees have the opportunity to offer their restaurant employees an affordable, flexible and supportive pathway to an associate or bachelor’s degree from SNHU. Taffer’s Tavern has its eyes set on bringing its bar fare andbeverage program to D.C. ” Showing Support. .”

Franchise 163

Franchise Franchising Food Safety Kitchen Safety 163

Modern Restaurant Management

MAY 7, 2021

To showcase bold new flavors, On The Border has elevated its menu, and the innovative new dishes will be available for guests visiting North Point. On the ordering side, the brand improved its signage for to-go orders and is also planning to leverage technology with the rollout of a new online ordering system.

Franchise 172

Franchise Franchising Sustainability Fast Casual 172

Modern Restaurant Management

DECEMBER 21, 2020

We have also learned that our guests are willing to try new things and have really embraced our touchless ordering system as well as our new takeout offerings. We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe.

2020 195

2020 Kitchen Safety Food Safety Loyalty Program 195

BNG Point of Sale

OCTOBER 7, 2021

They streamline processes to record stock, manage your menu and staff, deliver detailed sales readings, and effectively take orders while ensuring you achieve profit goals. The following are some of the key benefits restaurants experience with a POS system in place: Improved Ordering for More Sales.

Point of Sale 52

Point of Sale 2021 POS Loyalty Program 52

Modern Restaurant Management

JULY 20, 2021

Visits, online or physical, at morning meal, which includes the breakfast and A.M. Frequency is rising fast too, and 43 percent of US consumers plan to visit venues more often than they did in 2019—nearly twice the number who will go out less (22 percent). People want printed menus. foodservice industry. Check values up.

2021 188

2021 Guest Recovery Online Ordering Point of Sale 188