Modern Restaurant Management

JUNE 23, 2022

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Fast forward to 2022. Who makes the magic happen?

Food 189

Food Food Safety Front of House Fast Casual 189

Modern Restaurant Management

DECEMBER 29, 2023

When thoughtfully deployed, restaurant tech can help make restaurants a better place to work, which is good for everyone involved: patrons, employees, and operators. When thoughtfully deployed, restaurant tech can help make restaurants a better place to work, which is good for everyone involved: patrons, employees, and operators.

Technology 123

Technology Front of House Fast Casual Back of House 123

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

7 Shifts

SEPTEMBER 20, 2021

Your POS system reduces ordering errors, increases front-of-house and back-of-house efficiency, and helps you control inventory. If the past few years have taught us anything, it's that restaurant technology is no longer a nice-to-have. It's a necessity for building a modern and future-proof restaurant. Third-party delivery.

Technology 370

Technology Front of House Social Media Back of House 370

QSR Automations

APRIL 29, 2024

In the fast-paced world of restaurant management, making sure everything runs smoothly and customers are satisfied is key. That’s where ConnectSmart® Host comes in – it’s a game-changing tool that helps restaurants manage their front-of-house operations with ease.

Front of House 52

Front of House Back of House Social Media Fast Casual 52

7 Shifts

DECEMBER 16, 2020

Evolving restaurant operations during COVID-19 At the start of the COVID-19 pandemic, like many restaurants, The Snug closed its doors to diners. Evolving restaurant operations during COVID-19 At the start of the COVID-19 pandemic, like many restaurants, The Snug closed its doors to diners.

FOH 284

FOH Back of House Front of House Point of Sale 284

Modern Restaurant Management

MAY 18, 2020

launched its COVID-19 online operator resource, the US Foods Restaurant Reopening Blueprint. The blueprint provides operators with a how-to for putting key COVID-19 guidelines into practice as they plan reopening efforts. restaurant operations. Click here to view the application and instructions. US Foods Holding Corp.

Front of House 208

Front of House Back of House Online Ordering Kitchen Safety 208

Modern Restaurant Management

MARCH 16, 2021

What issues have affected the industry over the last five years in the topics of marketing, design, operations, law, finance, technology and equipment? Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual.

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

7 Shifts

SEPTEMBER 16, 2021

Create Consistency with Your Operations. Switching from a fast-casual concept to fine dining can allow for a nice change of pace. As you operate the restaurant, you'll also need to prepare for different clientele, budgeting, and staffing needs. How to Create Consistency with Your Restaurant Operations.

Management 370

Management Management Document Hiring 370

Modern Restaurant Management

DECEMBER 27, 2023

Stubbornly high interest rates also keep operators squeezed by the cost of money, both long-term debt and revolving credit lines. Stubbornly high interest rates also keep operators squeezed by the cost of money, both long-term debt and revolving credit lines. But the leading drag on the industry are its labor woes.

2024 117

2024 Insurance Recruiting Restaurant Law 117

Focus POS

DECEMBER 11, 2019

Today’s diners are well-connected, tech savvy, and expect a high-quality restaurant customer experience—whether visiting a five-star restaurant, fast-casual, or the drive-through. In doing so, the opportunity to fast upsell and cross promote increases with all the menu options at their fingertips. Menu and order Customization.

Customer Experience 136

Customer Experience 2020 Loyalty Program Fast Casual 136

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

JANUARY 3, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Read the first part, here. Looking ahead, we’re focused on strategic, measured expansion and growing profitability.

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

Modern Restaurant Management

DECEMBER 16, 2021

Restaurant operators once again find themselves refocusing priorities and altering their plans for 2022. While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge. Rely on Technology to Increase Operational Efficiency.

2022 189

2022 Hospitality Loyalty Program Point of Sale 189

Modern Restaurant Management

JUNE 18, 2020

Recognizing this shift, Freshii , a fast-casual franchise with hundreds of locations globally, created a corporate partnership that enables companies to offer meal kits and market baskets at a discount to their employees. As restaurants cautiously begin to reopen in pockets of the U.S. Forging New Connections.

Supplies 189

Supplies Innovation Food Supply Loyalty Program 189

7 Shifts

NOVEMBER 16, 2021

A tip out ensures other employees working in the front of the house share in gratuities, such as: Barbacks. There's a lot of confusion surrounding the process, structure, and laws regarding restaurant tip outs. Read on for everything you need to know to establish a successful process for tipping out in your restaurant. Tip Out Methods.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

The Restaurant Times

NOVEMBER 16, 2021

From procuring raw materials to delivering food to customers, every little aspect of restaurant operations has taken a hit. In th e Middle East PRIME Report , we did a deep dive into the Middle East F&B industry to understand the major challenges that the restaurant operators have been facing, especially post-COVID-19. .

Presentation 52

Presentation Operations Front of House Fast Casual 52

Black Box Intelligence

SEPTEMBER 16, 2022

The segment with the largest growth was Fine-Dining, followed by Upscale Casual, and then Casual Dining. . High Prices, Large Check Growth Fuels Increase in Sales Despite Declines in Traffic . Restaurant same-store sales growth was +5.3% for August – the strongest same-store sales growth since March and a significant increase of 4.6

Fast Casual 68

Fast Casual Point of Sale Front of House Fine Dining 68

Modern Restaurant Management

DECEMBER 16, 2021

Additionally, as a result of the ongoing labor shortage, we anticipate more automated chatbots to support on-site team members and help streamline their work as well as operators looking for locations with smaller dine-in square footage in favor of adding more drive-thru lanes. Clinton Anderson, CEO, Fourth Enterprises.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

DECEMBER 19, 2019

Hiring trends are consistent with other restaurants located in those specific areas, whether fast-casual, full-service, family-style or quick-service. High-volume restaurants that are short-staffed and running slim on operations often forget that first impressions matter. The root of the problem is simple: poor planning.

Fast Casual 161

Fast Casual Hiring Front of House Casual 161

Black Box Intelligence

OCTOBER 27, 2022

Another possible factor; there has been an increase in front-of-house employee retention and, compared to last year, a decrease in employee absences due to COVID-19. September same-store sales growth was +5.2%, just a minor dip from the +5.3% reported in August. Though this month’s results are an improvement over the average -4.9%

2022 86

2022 Point of Sale Fast Casual Fine Dining 86

EATER

APRIL 10, 2024

Like Johnson’s fast-casual rice bowl restaurant, Field Trip, the food at Bankside was developed with delivery in mind. Wonder, which operates 11 locations mostly in New York City and its adjacent suburbs, is intent on rethinking restaurant delivery. Locked in the kitchen” is hyperbole, but the micrograms aren’t.

Delivery 130

Delivery Cash Management Point of Sale Back of House 130

Modern Restaurant Management

JANUARY 29, 2020

While many fast casual and QSR restaurants are announcing partnerships with platforms like Uber Eats and Grubhub, not all owners and operators are on board with the third-party delivery trend. On the operator’s side of the equation, the use of third-party services can negatively impact employees.

Delivery 184

Delivery Front of House Fast Casual Customer Service 184

Modern Restaurant Management

APRIL 29, 2020

Joey Coiffi, top photo, CEO of The Salad House , a growing New Jersey-based fast casual franchise, discusses how their restaurants were able to quickly ramp up to help out, the impact of social media sharing as well as restaurant technology's role in giving back. This was really quick. It's been a challenge.

Social Media 189

Social Media Front of House Fast Casual Back of House 189

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. We celebrate this as it benefits us all when brands focus on sustainability. Carbon emissions labeling helps inform our impact on planetary health. Lavu CEO Saleem S.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

The Restaurant Times

JANUARY 24, 2022

Quick-serve, fine-casual, and fast-food restaurants have taken to restaurant ordering apps faster than full-service restaurants. One of the many noteworthy benefits of implementing restaurant technology is that you’ll be able to optimize operations by getting the appropriate integrations or connectors for your needs.

Customer Experience 105

Customer Experience Ordering Mobile Ordering Front of House 105

Black Box Intelligence

SEPTEMBER 21, 2021

These are fast-changing times for all types of restaurants. Quick-service and fast casual restaurants fall under the limited-service umbrella. Fine dining, upscale, casual family dining and casual dining restaurants fall under this category. Reducing turnover has become mission-critical for most operators.

Fast Casual 89

Fast Casual Fine Dining BOH FOH 89

Lavu

OCTOBER 13, 2023

Finding the table turnover sweet spot is important for restaurant owners and operators because it can help improve profitability. For example, a casual restaurant usually has a higher turnover rate. The table turnover holds significant importance for restaurant owners and operators as it can greatly impact profitability.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

Restaurant Clicks

OCTOBER 9, 2021

Whether you want Asian, Italian, or American, and whether you want a fancy, high-end meal or a casual, rowdy meet-up, food in Ann Arbor doesn’t disappoint. Knight’s Steakhouse is a family-friendly, casual dining experience that is accessible to all budgets. All their jams, crackers, and spice mixes are made in-house.

Fine Dining 148

Fine Dining Front of House Online Ordering Seasonal Menu 148

Qu

MARCH 31, 2023

Restaurant leaders today find themselves in a rush to optimize every individual part of their operations while overcoming cost pressures, supply chain challenges, and technology proliferation. 1) More predictable digital sales will enable operational efficiency. 1) More predictable digital sales will enable operational efficiency.

2023 52

2023 Fast Casual Point of Sale Employee Relations 52

EATER

AUGUST 13, 2020

Peaches Hot House’s fried chicken packaged to-go. But despite of all of this, Peaches Hot House is busier than ever. Even if it’s a busy night, you can only seat so many people,” says Damian Laverty-McDowell, the company chef for B + C Restaurants, the group that owns Peaches Hot House. 15 gallons of cocktails.

Front of House 99

Front of House Back of House Point of Sale Fast Casual 99

Goliath Consulting

JANUARY 6, 2019

Management companies provide restaurants with a franchise like operating system without having a franchise agreement. The right firm helps restaurants improve their financials, staff the restaurant with skilled workers, cultivate better vendor relationships, and maintain consistency in day to day operations.

Management 60

Management Management Front of House Back of House 60

Modern Restaurant Management

APRIL 11, 2022

Of these, one of the biggest challenges facing independent, franchised and fast-casual restaurants is staffing. As Americans reach for a potential post-pandemic world, the restaurant industry continues to reel from two years of economic, staffing and supply chain chaos. A recent article in The New York Times cited a 5.7-percent

Healthcare 203

Healthcare Cash Management Social Media Communication 203

7 Shifts

AUGUST 12, 2020

So far, 2020 has thrown marketing plans, advertising budgets, and restaurant growth out of the window. Whatever plans and forecasts you had for your restaurant are yesterday’s bread now. But as restaurants reopen and business starts to pick up again, it’s important you pick up your marketing plan too. So, where do you start?

Marketing 418

Marketing 2020 SEO Loyalty Program 418

Black Box Intelligence

SEPTEMBER 15, 2022

The segment with the largest growth was Fine-Dining, followed by Upscale Casual, and then Casual Dining. High Prices, Large Check Growth Fuels Increase in Sales Despite Declines in Traffic Restaurant same-store sales growth was +5.3% for August – the strongest same-store sales growth since March and a significant increase of 4.6

Fast Casual 40

Fast Casual Point of Sale Front of House Fine Dining 40

Restaurant Clicks

DECEMBER 31, 2021

Pizza Moto Defonte’s Sandwich Shop The Longshoreman Mark’s Red Hook Pizza Hoek Pizza The House of Pizza & Calzone Lucali F&F Pizzeria Brothers Pizza. Defonte’s Sandwich Shop is a Stapleton Heights institution owned and operated by two generations of the Defonte family. Best Pizza in Red Hook.

Front of House 103

Front of House Online Ordering Mobile Ordering Website Management 103

Lavu

MARCH 13, 2020

If your staff relies on outdated methods of placing orders, it’s likely that restaurant communications are strained, which means your restaurant is operating below its potential. The speeds they can work at might not be as fast as lightning, but as close as humanly possible. To meet their fast expectations, you need a fast module.

FOH 78

FOH Mobile Ordering BOH Front of House 78