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‘AI Has the Potential to Truly Become the Brain of the Restaurant.’

Modern Restaurant Management

At the same time, we are seeing up to two-thirds of executives say they are using an AI application daily – be it for customer experience (63 percent), inventory management (55 percent), customer loyalty (39 percent), employee experience (22 percent), food preparation (20 percent), or new product development (6 percent).

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2025 Outlook: Experts Weigh In on Restaurant Trends and Challenges, Part One

Modern Restaurant Management

When consumers order more food online, it’s clearly good for business – but it can also make it harder for businesses to manage inventory. In 2025, restaurants need to have a plan in place that ensures they are effectively managing inventory and redirecting unused, still edible food to donations.

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Hiring? Ask These Interview Questions to Spot Versatile Restaurant Talent

Modern Restaurant Management

Instead of panicking, I ran through our available inventory and identified an ingredient I could substitute if I modified the dish. ” Evaluating Empathy Memorable customer service hinges on empathy, which requires relating to a customer’s needs and feelings, even when emotions run high. I still have no idea how that happened!

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Bridging the Gap: Integrating Legal and Insurance Considerations into Restaurant Cybersecurity Response

Modern Restaurant Management

Brands (owner of KFC, Taco Bell, and Pizza Hut) suffered a ransomware attack that forced the closure of approximately 300 restaurants in the UK and exposed personal information of hundreds of thousands of employees. Many insurers require you to work with their pre-approved forensic investigators, legal counsel and public relations firms.

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Integrating Mobile Inventory with POS Systems

Lavu

Integrating mobile inventory systems with POS platforms simplifies restaurant operations by automating inventory updates, reducing errors, and providing real-time insights. Here’s what you need to know: Benefits : Real-time stock updates, improved accuracy, and smarter inventory planning.

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Restaurant Cost Control Strategies Every Operator Should Be Using

ChowNow

Factors like portion size, seasonal ingredients, and market price changes all affect this number, which is why inventory management and regular updates to your recipes and pricing matter. In many cases, controlling labor costs is less about cutting people and more about scheduling smarter and cross-training your existing employees.

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MRM Research Roundup: AI Investment Heating Up and Summer Dining Dos and Don’ts

Modern Restaurant Management

The lowest ratings are related to the digital experience, which also shows the most deterioration. Both brand and operators surveyed report that their AI investments are generating a high impact today in customer experience (52 percent of brands, 84 percent of operators) and inventory management (35 percent and 25 percent), among other areas.