Modern Restaurant Management

APRIL 9, 2025

But maintaining compliance is about more than reducing legal risk and the subsequent costs: it’s crucial to creating a better experience for both employees and customers. To promote a good employee experience as well as a healthy bottom line, compliance must be more accurate and efficient.

Restaurant Law 282

Restaurant Law Employee Relations Food Safety Training 282

Modern Restaurant Management

MAY 23, 2025

First, bad actors gain unauthorized access to your POS vendor’s development environment, perhaps by exploiting known security vulnerabilities or using phishing tactics to steal employees’ login credentials. Create detailed incident response plans and require training for all relevant employees.

Online Ordering 282

Online Ordering POS Small Business Employee Relations 282

Modern Restaurant Management

MAY 28, 2025

In addition to maintaining a healthy fraud prevention and management posture for their business, restaurant owners should stay up to date with the latest AI developments, especially as it relates to fraud tactics within the food and beverage industry. How should operators train their staff to look for signs of fraud?

Employee Relations 251

Employee Relations Beverage Food Order Customer Service 251

Modern Restaurant Management

APRIL 9, 2025

Most recently, he managed the western region franchisee relations for Coca Cola with Dairy Queen, working with franchise owners across 22 states to improve and grow their businesses. Operations : Upon signing, owners and managers receive an initial three-day classroom training and a three-week in-restaurant training program.

Franchise 221

Franchise Franchising Loyalty Program Training 221

ChowNow

MAY 9, 2025

This includes hourly wages, payroll taxes, employee benefits, management salaries, and the hidden costs of manual schedules, overtime, and scheduling inefficienciesfor example, how much money youre losing from last-minute schedule changes or people clocking in early. Are you overstaffed on slow days? Understaffed when youre slammed?

Operations 195

Operations Email Marketing Food Supply Seasonal Menu 195

The Rail

APRIL 14, 2025

Whether for operations expansion, equipment upgrades, staff recruiting, or more marketing activity, growth calls for resources. Securing more resources guarantees that your restaurant can manage more demand without compromising quality, whether it comes to equipment upgrades, automation investments, or production facility expansion.

Small Business 130

Small Business Cash Management Social Media Consumer Goods 130

Modern Restaurant Management

JUNE 27, 2025

The lowest ratings are related to the digital experience, which also shows the most deterioration. The chain’s documented emphasis on training shows in its strong performance on service quality and value. According to a 2024 report from Instant, 86 percent of employees want same-day pay.

Loyalty Program 371

Loyalty Program Customer Experience 2025 Customer Service 371

Lavu

NOVEMBER 30, 2024

For smoother adoption, choose a reliable POS system with integration compatibility, roll out in phases, and train your staff effectively. Benefits include: Automatic time tracking : Syncs employee clock-ins and outs with POS activity. Once the rollout begins, training your team becomes essential to ensure everything runs smoothly.

POS 78

POS Operations Online Ordering Mobile Ordering 78

Lavu

MAY 23, 2025

If youre wondering how to open a deli that stands out in a competitive food market, this guide walks you through every critical step from business planning and licensing to choosing the right equipment and location. Related: The Essential Guide to Restaurant Inventory Management Software 3.

2025 78

2025 Employee Relations Tip Distribution POS 78

Lavu

MAY 2, 2025

A well-equipped POS system helps reduce human error, improve kitchen workflows, and build guest trust. Reports & Analytics : Track allergen-related trends, staff compliance, and customer feedback. These features not only improve safety and compliance but also build trust with customers by minimizing allergen-related incidents.

Allergens 78

Allergens POS Kitchen Safety Management 78

Lavu

MAY 9, 2025

Confirm fees, equipment return instructions, and data migration steps. Return Equipment : Follow Toast’s instructions to avoid damage fees. Once you’ve calculated these costs, it’s time to focus on returning equipment and officially closing your account. Document hardware condition and shipping details.

POS 78

POS 2025 Equipment Customer Service 78

Lavu

JUNE 6, 2025

Increasing restaurant profits allows you to invest in upgrades, like better equipment or a nicer place for customers to eat. Examples of fixed costs for a restaurant include rent, insurance, and equipment lease payments. Be transparent and reward employees. However, this cost cutting tip is crucial.

Loyalty Program 78

Loyalty Program Waste Recycling Inventory 78

Lavu

FEBRUARY 28, 2025

With these reports in hand, youre better equipped to make decisions that boost profitability. For example, if you notice a surge in voided transactions during busy hours, it might suggest that staff are overwhelmed or need more training. Next, you can dive deeper by reviewing sales exceptions reports to spot any irregularities.

POS 78

POS Point of Sale Inventory Cash Management 78

Lavu

APRIL 25, 2025

Whether you’re opening a new restaurant or upgrading your old system, this step-by-step guide will show you how to set up a POS system for a restaurant the right wayfrom picking the best features to training your team and getting started. Staff Size : Figure out how many employees will need access to the system and their access levels.

POS 78

POS 2025 Loyalty Program Cash Management 78

Lavu

JUNE 30, 2025

Let’s dive into common issues related to order accuracy, inventory control, and staff management. Relying on spreadsheets to balance employee requests, labor budgets, and shift coverage often results in 38% of shifts being either overstaffed or understaffed. High employee turnover adds to the problem.

POS 60

POS Operations Loyalty Program Mobile Ordering 60

Clover - Restaurants

JUNE 30, 2025

Investors and lenders will want to know your average restaurant profit margin before agreeing to finance your restaurant or help you buy essential equipment. The same is true when keeping tabs on expenses, from utility bills to pay slips to employee training costs. To get a monthly average, multiply that figure by 30.

Employee Relations 52

Employee Relations Seasonal Menu Online Ordering Loyalty Program 52

Modern Restaurant Management

JANUARY 31, 2025

Helping the industry source and retain more skilled workers–specifically chefs, servers, and kitchen staffs–the shortages will continue to raise wages, boost training costs, and pose a challenge for operations in serving customers to their full quality. Texas Roadhouse’s visits grew 7.2 percent during 2024 and were up 4.2

Marketing 221

Marketing Loyalty Program 2024 2025 221

Lavu

MAY 2, 2025

Steps to Implement : Input accurate allergen data, train staff, and regularly audit for compliance. Training Staff on Using POS Systems for Allergen Management Proper training is key to using POS systems for allergen management. Regular training sessions ensure staff stays informed about menu changes and system updates.

Allergens 78

Allergens POS Management Management 78

Modern Restaurant Management

APRIL 1, 2025

Labor Cost Management : Instead of cutting staff, 68 percent of restaurants have embraced cross-training as the top labor cost management strategy. Savvy operators have realized that cross-training team members and leveraging technology reduces labor costs and enhances the overall guest experience — a win-win across the board.”

Pricing 251

Pricing Technology 2025 Point of Sale 251

Modern Restaurant Management

NOVEMBER 13, 2024

Restaurant owners should be allowed to promote their establishment on any day of the week, however on days of high risk like Drinksgiving, there needs to be specific safeguards in place for alcohol-related tragedies that could hold the restaurant responsible and liable. Promoting Drinksgiving on its own is quite rare for restaurants.

Restaurant Law 446

Restaurant Law Employee Relations Customer Service Insurance 446

PathSpot

APRIL 11, 2025

Streamlined Maintenance: The puck allows companies to identify temperature-related problems early. Customer and Employee Satisfaction Brand Reputation: Maintaining high hygiene standards by ensuring proper dishwasher temperatures can boost a company’s reputation for cleanliness and safety, fostering greater customer loyalty.

Food Safety 45

Food Safety Employee Relations Waste Equipment 45

Modern Restaurant Management

MARCH 5, 2024

As the focus for restaurants continues to center on growing and staffing up, safety training can sometimes get lost in the mix or ratcheted down to cover only topics related to compliance with regulations. That won’t cut it in an industry that faces major risks associated with employee injuries and food safety.

Training 419

Training Food Safety Employee Relations Insurance 419

Modern Restaurant Management

JANUARY 27, 2022

The restaurant industry is still dealing with pandemic-related issues, including supply chain disruptions, new COVID variants and surging cases, labor shortages, rising prices, and a shift in consumer demand. Make food safety and customer reassurance a priority to create a brand that customers (and employees) trust and support.

Kitchen Safety 530

Kitchen Safety Food Safety Audits Food 530

Modern Restaurant Management

DECEMBER 15, 2021

Expert food preparation results in appealing and delicious dishes, employee training reduces errors that can increase wait times and proper warewashing keeps plates, glasses and utensils spotless. Keeping equipment functioning as intended also reduces the risk of damage that results in expensive repairs.

Kitchen Safety 508

Kitchen Safety Front of House Food Safety Equipment 508

Modern Restaurant Management

JULY 23, 2024

But beyond its legal necessity, ensuring compliance with employment laws is critical to shaping a better experience for employees and customers alike. Restaurants should not make managers and employees fear compliance. Instead, they should see it as an opportunity to start an important conversation about the employee experience.

Restaurant Law 508

Restaurant Law Employee Relations Kitchen Safety Customer Experience 508

Modern Restaurant Management

SEPTEMBER 22, 2021

Remember that it can also be expensive to hire and train new employees. Therefore, if you have exceptional employees at your restaurant, do everything you can to keep them around. In general, overhead expenses related to food and beverages should be between 35 and 40 percent of your total revenue. Licensing and Permits.

License 445

License Employee Relations Equipment Food Supply 445

Modern Restaurant Management

JUNE 25, 2020

As the fight against COVID-19 continues, more of those same restaurants have started considering—and even implementing—new plans for welcoming employees and customers back for in-person dining. Unexpected downtime, when paired with a swift return to work, can present new risks to restaurant employees.

Employee Relations 547

Employee Relations Customer Experience Communication Training 547

Modern Restaurant Management

SEPTEMBER 8, 2021

Now, restaurant owners and managers can be confident in their readiness against pathogens and reassure guests and employees by committing to cleanliness and effectively communicating their approach to the public. In addition to considering their customers, restaurant owners must also take the necessary steps to reassure and retain employees.

Kitchen Safety 489

Kitchen Safety Employee Relations Communication Point of Sale 489

Modern Restaurant Management

OCTOBER 19, 2020

” Restaurant employees would practice proper protocols behind the scenes: cooking foods to proper temperatures, avoiding cross-contamination, washing hands and equipment, etc. They are scrutinizing restaurants, stores, and other public venues to see if employees are following every precaution to mitigate risk and maximize safety.

Food Safety 539

Food Safety Food Employee Relations Consumer Goods 539

Modern Restaurant Management

MARCH 26, 2020

The return on that well-considered investment in interactive menus, guest Wi-Fi, or networking equipment deployed to improve food delivery, however, depends heavily on how the technologies perform day to day. Even so, the vast majority still use the various original equipment manufacturers (OEMs) for advanced troubleshooting and break/fix.

Technology 546

Technology Guest Recovery Customer Experience Equipment 546

Modern Restaurant Management

AUGUST 10, 2022

As the lower range of this age group is still in school, they haven’t had as much work experience or job-related training as those in their early 20s. However, the restaurant industry offers short-term training to help get them qualified and acclimated quickly. Inconsistent Training. Physical and Mental Attributes.

Employee Relations 438

Employee Relations Restaurant Law Food Safety Equipment 438

Culinary Cues

OCTOBER 24, 2020

These aspects include: décor, skill level of staff, style of service, pricing, profit, type of vendors selected, kitchen layout, equipment selection, marketing and advertising, pay scales, dining room seating, type of china, glassware and flatware, even the location and color scheme for the exterior of the restaurant.

Menu 484

Menu Seasonal Menu Front of House Reference 484

Modern Restaurant Management

NOVEMBER 9, 2021

To recruit new talent and alleviate strains on current staff, restaurant managers are looking for new ways to streamline their operations and enhance the employee experience. However, many have since discovered that digitizing their workforce operations empowers employees. Embracing Digital Transformation. Meeting New Expectations.

Cash Management 531

Cash Management Employee Relations Recruiting Healthcare 531

Modern Restaurant Management

OCTOBER 19, 2021

As restaurants hire new employees, they are finding it more difficult to come across experienced workers who can also train other team members. Here I will walk through actionable tips to help you train employees and understand the basics of liquor licensing as your restaurant bounces back: Renewing Your Liquor License.

License 539

License Point of Sale Employee Relations Restaurant Law 539

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Healthcare 516

Healthcare Employee Relations Online Ordering Customer Service 516

7 Shifts

AUGUST 18, 2024

Not only do you have to manage many costs including, labor, equipment, and food—but you have to do it while dealing with inevitable price increases. In this guide we won't worry too much about the differences, but in general: A restaurant cost is a one-time expenditure on a material resource like food, liquor, dishes or kitchen equipment.

License 370

License Equipment POS Food Supply 370

Modern Restaurant Management

MARCH 9, 2022

Proper inventory management is essential to decreasing food waste and saving related expenses. Train your staff. Educate your employees why it’s essential to reduce food waste and train them on how to accomplish this. Teach employees proper cutting and storage techniques that will keep food items fresher for longer.

Waste 539

Waste Compost Food Recycling 539