Goliath Consulting

SEPTEMBER 7, 2023

With technology evolving at a rapid pace, the way customers engage with eateries has undergone a drastic transformation. In this post, we’ll outline top digital marketing strategies that every restaurant should consider to stay competitive in the current digital landscape. Offer exclusive discounts on app-based orders.

Marketing 78

Marketing SEO Email Marketing Mobile Ordering 78

7 Shifts

FEBRUARY 22, 2021

Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. Now, thanks to technological advancements restaurants can easily launch their own digital loyalty program. A good tip is to condense this information in an employee handbook.

Loyalty Program 195

Loyalty Program Tip Distribution Email Marketing Social Media 195

Modern Restaurant Management

OCTOBER 25, 2022

As our world becomes increasingly digitized- with the rise of food delivery services, QR Code Menus and online orders- it's more important than ever for restaurant owners and employees to become familiar with the latest threats to their business. Patrons can simply scan a QR code to view a menu, order, and pay.

Online Ordering 186

Online Ordering Website Management Social Media Mobile Ordering 186

Lavu

MARCH 6, 2020

To improve restaurant customer engagement and satisfaction, restaurant leverage should technology to offer better services. At the heart of restaurant technology for marketing is customer analytics. This information helps in adjusting services to offer better customer experiences. This information is helpful in: .

Technology 78

Technology Marketing Loyalty Program Social Media 78

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. The future of restaurant businesses will likely involve a hybrid approach, combining the efficiency of technology with the warmth and personal touch of human service.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Modern Restaurant Management

JULY 23, 2021

This is no surprise given that mobile has now become the restaurant industry standard, especially as the pandemic accelerated the need for digital ordering technologies. In 2020, Starbucks reported that nearly a quarter of all its orders in the U.S. were placed from a phone. Appeal to All Types of Users.

Loyalty Program 221

Loyalty Program Mobile Ordering Download Email Marketing 221

Lavu

NOVEMBER 27, 2019

Across the country, food truck operators are relying on the latest technology to streamline operations, manage wait times, inform customers, and so much more. Today, we list the must-have technologies for food trucks. A Mobile Point-of-Sale System. Using a specialized Food Truck POS system is a no-brainer.

Food Truck 78

Food Truck Technology Food Mobile Ordering 78

Open for Business

APRIL 9, 2024

For example, suppose your loyalty program offers extra rewards for ordering a combo or specific add-ons. Many restaurants build this type of loyalty rewards program into their mobile apps to easily track transactions and dollars spent. Refer to guests by name in your emails and provide recommendations tailored to their preferences.

Loyalty Program 78

Loyalty Program Social Media Email Marketing Point of Sale 78

Deliverect

JULY 24, 2020

The lockdown accelerated the adoption of online ordering and delivery tech as dining rooms closed and people were stuck at home. It has also brought contactless ordering and payment to the fore, especially as restaurants prepare to reopen with new sanitation and distancing measures in place.

Technology 110

Technology Mobile Ordering Front of House Online Ordering 110

Modern Restaurant Management

JANUARY 19, 2022

For most successful brands, the way out is clear: become more digital, become more data-driven, operate more efficiently, move the marketing needle. But travel to the same establishment’s suburban or rural locations, and you’ll find counter-based ordering, guests dining in and fully open dining room.

Food Supply 196

Food Supply Restaurant Law Email Marketing Mobile Ordering 196

Modern Restaurant Management

FEBRUARY 2, 2022

Thankfully, using the right technology the right way can help you do more with less to elevate your guest experience and improve profit margins. Take Advantage of Technology. For example, a handheld POS device will allow you to turn tables faster, improve order accuracy, and speed up service. And that's not all. Go Digital.

Loyalty Program 193

Loyalty Program Online Ordering Social Media Mobile Ordering 193

The Rail

MARCH 21, 2023

They help with everything from always have an updated menu, to faster service, to direct in-house marketing, and even less stressful staff! By placing QR codes in strategic locations throughout the restaurant, your guests can easily access the information they need without needing physical menus or lengthy interactions with waitstaff.

Social Media 111

Social Media Email Marketing Front of House Customer Experience 111

Modern Restaurant Management

DECEMBER 28, 2020

We also see this gaining traction with consumers similar to how calorie labeling became a major source of information for our personal health. Carbon emissions labeling helps inform our impact on planetary health. And three, above all, we see the need for digital marketing automation continuing and growing into 2021 and beyond.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Next Restaurants

AUGUST 17, 2022

Never Open Suspicious Email Attachments. It means affirming as a genuine entity to deceive recipients into exposing confidential information. It can be done via an email attachment from an unknown sender, which can install any ransomware or malware to pilfer the user names and passwords. Perform Background Checks on Employees.

Email Marketing 152

Email Marketing Certification Employee Relations Online Ordering 152

Modern Restaurant Management

JUNE 29, 2023

Technology Has Leveled the Playing Field in Hospitality For many years, you had restaurants that did delivery and restaurants that didn't. All of a sudden, we live in a world where cloud-based technology is much less expensive, much more available and, most importantly, interconnected. Why is omnichannel more important than ever?

Hospitality 88

Hospitality Loyalty Program Online Ordering Mobile Ordering 88

Modern Restaurant Management

JULY 29, 2021

Some challenges, like crowded and highly competitive markets and shifting consumer demands, have always been relevant to restaurant owners. Now, as restaurants embrace new technologies, there’s another threat to consider: cybercrime. Running a restaurant today is a challenging undertaking. million class-action lawsuit.

Loyalty Program 247

Loyalty Program Employee Relations Point of Sale Mobile Ordering 247

Modern Restaurant Management

AUGUST 4, 2020

Technology such as kiosks and mobile apps increasingly had become cornerstones of the new business model prior to the outbreak. Nowadays, though, owners and managers unable financially to bring back their full complement of staff are relying on the technology to facilitate almost everything with a food order, except make it.

Cash Management 194

Cash Management 2003 Mobile Ordering Customer Service 194

Focus POS

SEPTEMBER 10, 2020

While it’s possible to get by on manual processes, these are outdated, and won’t give you proper tools you need in order to handle the competition. It can increase mobility within your restaurant, and more importantly, improve communication between systems and staff. Online ordering. Cloud-based POS is especially important.

POS 97

POS Loyalty Program Email Marketing Mobile Ordering 97

Marketing4Restaurants

MAY 20, 2021

In the last episode, we discussed the future of restaurant online ordering systems. There are just so many things you can do to spread the word about your restaurant and Martec (marketing technology) is essential in doing this. These days, technology helps a lot in how businesses simplify business operations.

Technology 52

Technology Email Marketing Marketing SEO 52

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers. Mixed take-out bag.

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193

Apicbase

NOVEMBER 16, 2023

Adopting online ordering systems and a new mobile app. Utilising tech for better decision-making in menu development and marketing strategies. In a word, technology. He emphasises the role of online ordering systems in this. It also helps the marketing team make more effective strategies.”

Franchise 52

Franchise Franchising 2008 Mobile Ordering 52

Apicbase

NOVEMBER 16, 2023

Adopting online ordering systems and a new mobile app. Utilising tech for better decision-making in menu development and marketing strategies. In a word, technology. He emphasises the role of online ordering systems in this. It also helps the marketing team make more effective strategies.”

Franchise 52

Franchise Franchising 2008 Mobile Ordering 52

Perfect Daily Grind

APRIL 4, 2023

It’s fair to say that many specialty coffee brands base their marketing strategies around the idea that coffee consumers want to be more connected to farmers. These branding techniques largely revolve around disseminating more information about where coffee comes from , including the farmers who grow it.

Consumer Goods 144

Consumer Goods Sustainability Email Marketing Café 144

Modern Restaurant Management

DECEMBER 2, 2019

This attitude has shifted, however, particularly with the advent of smartphone technology. Gift cards practically eliminate the need for packaging and can be sent via email when purchased digitally, which is no doubt a handy feature for the last-minute shopper. Include Gift Card Messaging in Marketing Efforts.

Point of Sale 175

Point of Sale Loyalty Program Email Marketing Mobile Ordering 175

Open for Business

MAY 19, 2023

As guest preferences change and new developments in technology come out, keeping up to date can help you in several key ways. First of all, making the most of technology can boost your bottom line by helping you do more with less without compromising hospitality. But the latest advances offer solutions for back of house too.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

Next Restaurants

OCTOBER 9, 2019

Change is constant, especially when it comes to technology. Otherwise, you’ll miss out on a huge market and wind up with disappointed guests. Increase Your Restaurant’s Mobility. A mobile point-of-sale (mPOS) system is great for modern businesses, especially for those that are on-the-go like food trucks and pop-up restaurants.

Customer Experience 61

Customer Experience POS Mobile Ordering Point of Sale 61

Sling

JULY 24, 2023

There is an ever-growing market of specialized software for all of the outside-the-kitchen things restaurateurs have to think about. It delivers quick, digestible bursts of information in an Instagram-like format with quizzes at the end of each module so you can get rid of boring employee handbook binders.

2023 78

2023 Management Management Tip Distribution 78

Lavu

DECEMBER 2, 2019

Fairs are distinct from markets or festivals, as they don’t divide entertainment and mercantilism. The Four State Farm show, which encompasses Kansas, Missouri, Oklahoma, and Arkansas, is one of the largest fairs in the country, and they are embracing new farming technology bringing in new visitors. Update Your POS to Go to the Fair.

Mobile Ordering 78

Mobile Ordering 2017 Agriculture Social Media 78

Mad Mobile

FEBRUARY 16, 2024

A 2022 Deloitte Study found that consumers spend an incredible 20% more when ordering through technology like tableside ordering , online menus, and handheld POS devices. Implementing QR code ordering is one of the fastest ways to quickly implement digital ordering. Fortunately, working with them is simple.

Ordering 40

Ordering Loyalty Program Social Media Mobile Ordering 40

Next Restaurants

NOVEMBER 25, 2019

As eateries use new tech to take orders and deliver food , the bad guys are also given more opportunities to steal your data. As the world of technology advances, so do the threats, and hackers are always looking for a way to take advantage of companies that do not take security seriously. Emails with many misspelled words.

Mobile Ordering 108

Mobile Ordering Email Marketing Website Management Employee Relations 108

Apicbase

AUGUST 19, 2022

Every article about technology for the hospitality industry seems to start with a similar statement. Whether investing in so many different technologies makes sense is hardly ever discussed. Whether investing in so many different technologies makes sense is hardly ever discussed. A New Technology Strategy For Hospitality.

Hotels 52

Hotels Technology Hospitality Back of House 52

7 Shifts

FEBRUARY 7, 2024

Restaurant technology is no longer a nice-to-have: it’s an absolute necessity for building a modern, resilient restaurant that can become and stay competitive. The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Restaurant365

JANUARY 7, 2020

With unemployment hovering around 4% , today’s labor market is one of the toughest in three decades. The new tool many restaurants are turning to, in order to improve employee retention and engage with today’s modern workforce? Overview of How Employee Mobile Apps Have Improved Restaurant Management.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

Modern Restaurant Management

JULY 14, 2020

Customers will see Black-owned carousels on DoorDash in select markets including Washington D.C, Leverage two-way SMS to notify diners of order status updates from ConnectSmart Kitchen, including when the order is complete – allowing for no-contact pickup.

Mobile Ordering 160

Mobile Ordering Certification Loyalty Program Kitchen Safety 160

Goliath Consulting

OCTOBER 19, 2020

Brands like Starbucks are increasing their drive-thru prevalence to accommodate the demand for contactless orders (1). Domino’s launched their “Carside Delivery” Service nationwide this June which would allow customers to receive their online order without ever leaving their car (2). of total sales (4).

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

Modern Restaurant Management

JANUARY 13, 2020

Deploying marketing campaigns. Thanks to the availability of affordable software and other technology, many goals can best be reached by automating repetitive, time-intensive operations, such as with payroll processing and tip allocation. Mobile phone manager alerts for voids and pricing event approvals. Reporting subscriptions.

2020 186

2020 Website Management Online Ordering Point of Sale 186

ChowNow

MAY 7, 2019

If you haven’t started offering online ordering yet, you’re not alone. If you have online ordering at your restaurant but you’re still trying to figure out how to give your customers a superior experience without breaking the bank—well, you’re not alone there either. How many orders do you currently do per day?

Online Ordering 79

Online Ordering Ordering Mobile Ordering Demo 79