Remove Email Marketing Remove Hotels Remove Loyalty Program
article thumbnail

‘Cookie-Cutter Marketing Doesn’t Work in this Industry.’

Modern Restaurant Management

Recognizing that social media could be a powerful tool for the hospitality industry, Kim Beechner founded Embark Marketing in her senior year of college. So when we develop a brand’s marketing strategy, we take into consideration operational factors.” “That’s the difference. We’ve been there.

article thumbnail

How Cloud POS Enhances the Guest Experience in Restaurants and Hotels

Squirrel Systems

Whether dining in a busy restaurant or staying at a full-service hotel, customers value speed, personalization, and seamless service. Personalized Service with Integrated Guest Data Modern POS systems for hospitality integrate with CRM, loyalty, and reservation platforms.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

MRM Research Roundup: Thanksgiving Trends, Diner Optimism, and Holiday Spending

Modern Restaurant Management

Among full service operators, about half reported automating everyday business operations, with online ordering (57 percent) being the most common automation, followed by invoicing (54 percent) and email marketing (53 percent). Eleven Madison Park (New York, NY) – A creative and elegant multi-course dining experience.

article thumbnail

MRM Research Roundup: End-of-April 2021 Edition

Modern Restaurant Management

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

article thumbnail

COVID-19 Resources for Restaurants

Modern Restaurant Management

In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico. “The restaurant industry, along with a few others such as airlines, hotels and walk-in retail, has been hardest hit.

article thumbnail

What’s Next?: MRM Restaurant Survival Guide Updates

Modern Restaurant Management

Customers can also sign up on the website to receive email updates as new information is posted on the site. Customers can also continue to leverage the Company’s e-commerce portal SGProof.com in markets where available for online ordering and self-service. The hashtag for this program is #BetterTogetherCHART.

article thumbnail

AI Flips into White Castle and Resetting America

Modern Restaurant Management

based participating restaurants of DoorDash’s program to support Black-owned businesses who Kiva approves for a loan* by seeding a revolving loan fund starting at $150,000 with potential to grow the investment in the coming months. Customers will see Black-owned carousels on DoorDash in select markets including Washington D.C,