Thu.May 04, 2023

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Build a Loyal Customer Base by Offering Freebies

Modern Restaurant Management

A 10-percent discount for a local restaurant is of course appreciated, but when looking to grab the attention of new customers – offering free food via direct mail has proven to be a more effective strategy. Benefits of Freebies Everyone enjoys getting things for free. Whether it’s a side of fries, a bread basket, or a birthday dinner, the psychology of freebies is innate.

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A huge Hardee's franchisee declares bankruptcy and closes 39 restaurants

Restaurant Business

Summit Restaurant Holdings, which once operated 145 Hardee’s restaurants in Alabama, Florida, Georgia, South Carolina, Kansas, Missouri, Montana and Wyoming, plans to seek a buyer.

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An Instant Hack for a Perfect Banana Brownie Cookie Recipe

EATER

Dina Ávila/Eater For fudgy cookies with a crackly shell, look no further than banana pudding mix Brownies fall into my personal database of “perfect foods.” It doesn’t matter if they’re frosting-topped and cosmic-sprinkled, made from a Ghirardelli box mix procured from a college dorm’s convenience store, or gussied up for a birthday with a sheet of peanut butter baked through the center.

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Popeyes is taking a 'hard look' at its kitchen operations

Restaurant Business

The fast-food chicken chain is looking to improve operations after new products have added complexity in recent years. And it is looking to its international operators for inspiration.

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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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Restaurant service: What it takes to knock it out of the park in 2023

Open for Business

Restaurant service is one of the most important factors in any hospitality experience. And it’s even more vital when people are stressed about the economy and watching their restaurant spending. Excellent customer service can be the difference between success and closing your doors. “We think the food going down our throats is the product,” says Ryan Giffen, assistant professor of hospitality management at California State University at Long Beach, in the Washington Post.

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Shake Shack couldn't be happier with its kiosks

Restaurant Business

In the ongoing effort to boost profitability, the in-store technology has proven to be the highest-margin channel for the brand and kiosk sales doubled in the first quarter.

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How to Fix Common Issues with POS Systems

MadMobile

Having the proper restaurant point of sale (POS) system can make or break your business in today’s world. Your POS system acts as a hub for important information such as customer data, menu information, sales statistics, inventory information, and more. That’s why keeping this info organized and secure is vital. Often, there can be a number of issues that pop up with your POS, and if you’re a restaurant owner or industry professional, then chances are you’ve experienced some bumps along the wa

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Salad and Go names Corey Horsch CFO

Restaurant Business

He joins the growing chain as it nears its 100th store opening and accelerates growth into new markets around the country.

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There’s No Such Thing as Being “Over the Tapas”

EATER

A chicken and ham croqueta from La Flauta Rambla in Barcelona | Megha McSwain/Eater In Barcelona, a slew of small dishes bring big flavors This post originally appeared in the April 29, 2023, edition of Eater Travel, a biweekly dispatch from Eater’s staff about navigating places where food is the main attraction. Subscribe now. From the turn of the century (not this one, the last one) to the 1950s, Hot Springs, Arkansas, was the place to go if you were a baseball player, among the country’s rich

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Chick-fil-A will soon time your mobile orders

Restaurant Business

The fast-food chicken sandwich chain is upgrading its mobile app with geolocation services to better time customers' mobile orders. It will also give customers wait times.

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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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Japan’s Little-Known City for the Cocktail Obsessed

EATER

[link]

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Sweetgreen's first Infinite Kitchen robotic makeline to debut on May 10

Restaurant Business

The long-awaited automated format will open first in Naperville, Ill. A second one is coming later this year at a converted existing restaurant.

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The Dozen – Collections

Sante

Winegrowers present their variations on a theme.

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Papa Johns wants to help its franchisees open more locations

Restaurant Business

The pizza chain will help franchisees with construction services in a bid to spur more growth, saying its unit economics warrant a better pace of development.

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8 Pillars of Leadership Development

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

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Remembering Raghavan Iyer, Whose Final Cookbook Traces the Continent-Traversing History of Curry

EATER

Raghavan Iyer [link]

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Hardee's and Carl's Jr. to add voicebots to drive-thrus

Restaurant Business

The burger brands are taking the technology from Presto nationwide after tests showed a significant revenue boost.

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Episode V: May 2023 product release notes

Margin Edge

Episode V | May 2023 Don’t worry, I’ll spare you the “May the fourth be with you” pun as you’ll probably hear that about 20 times today. However, we couldn’t resist joining in on the fun so in honor of today, we’re unveiling four new enhancements - arming you with the operational lightsabers you need to slash through your to-do list.

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Shake Shack collaborates with Chef Nina Compton on a New Orleans-style food and jazz experience

Restaurant Business

Pop-ups in New York City and New Orleans Shake Shack locations offered up music, drinks and Louisiana specialties to coincide with Jazz Fest.

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8 Pillars of Leadership Development

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

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How to Get From Clicks to Customers With Restaurant Facebook Ads

The Eat Restaurant

In the modern age of digital marketing, Facebook marketing and ads have become one of the most popular methods for restaurants to promote their businesses and find more interested customers online. In fact, research shows that 3 out of 4 customers (72% of them) have used Facebook to decide on a restaurant to dine at.

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With Ruth's Chris deal, Darden doubles down on fine dining

Restaurant Business

The 154-unit steakhouse chain will more than double the company's fine-dining footprint. But it won't compete with Darden's other upscale concepts, executives said.

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A Foodie's Guide to Sri Lanka: 10 Restaurants You Can't Miss

The Eat Restaurant

Sri Lanka is a tropical paradise that is not just famous for its beaches, wildlife, and tea plantations, but also for its delicious cuisine.

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Bernie Sanders throws his support behind a nationwide $17 minimum wage

Restaurant Business

The Senate committee he chairs will take up a bill next month to phase in the higher wage over five years. He did not mention what changes he might seek in the tip credit.

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How to Set Better OKRs and Drive Results

Before you can achieve success, you have to define it. Objectives and Key Results (OKRs) give you the framework to do just that. Paycor’s free guide includes a step-by-step process leaders can use to work toward – and achieve – their loftiest business goals.

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May 2023 product release notes - finance edition

Margin Edge

? Finance Edition ? | May 2023 Now that Tax Day is over and done with, I wanted to introduce myself as well as the new accounting and bookkeeping product features we’ve been working on!

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After strong recent openings, Portillo's hints at bigger ambitions

Restaurant Business

The hot dog chain said it is considering restaurants in airports and overseas after finding surprisingly strong demand in new markets.

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How Jared Galbut turned his Florida-born taqueria into a dining and nightlife destination

Restaurant Business

Bodega Taqueria y Tequila’s winning combo of street tacos, frozen drinks, DJs and bar food is positioning the concept for growth.

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Record traffic lifts Texas Roadhouse sales, but not profits

Restaurant Business

Traffic rose 7.6% at the chain in the first quarter. But more guests spelled higher labor costs, which ate into margins.

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How to Set Better OKRs and Drive Results

Before you can achieve success, you have to define it. Objectives and Key Results (OKRs) give you the framework to do just that. Paycor’s free guide includes a step-by-step process leaders can use to work toward – and achieve – their loftiest business goals.