Tue.Jan 16, 2024

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How to Identify and Prevent Pencil Whipping in Restaurants

Crunchtime

As restaurant chains grow and the number of locations increases, operations leaders often grapple with a trade-off: the potential lack of visibility into the accuracy of data received from each store. Unfortunately, this common scenario is often subject to "pencil whipping" which undermines the integrity of various operating procedures.

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How to Create a Comprehensive Restaurant Equipment Inventory List

Sculpture Hospitality

Managing a restaurant involves meticulous attention to detail, including keeping track of your equipment inventory.

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The Astonishing Success of ‘The Bear’

EATER

Valerie Macon/AFP via Getty Images Against all odds, a show focused on the tedious intricacies of opening a new restaurant thoroughly captured the popular imagination and took home ten Emmys Even setting aside Jeremy Allen White’s earth-shaking Calvin Klein ad earlier this month, it’s been a very good January for The Bear. On the heels of its second season, the FX drama that centers around White’s character Carmy, a Chicago chef trying to revive his brother’s restaurant, has proven both a fan fa

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How customers came to be routinely asked, 'Cash or credit?'

Restaurant Business

Restaurant Rewind: Credit-card transactions are an integral part of the restaurant industry today. Yet that development is a relatively recent one. Join us we look at how the co-dependence came to be.

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Join Full Course Navigator: Your Path to Professional Growth in Restaurant Leadership

Full Course Foundation is dedicated to nurturing excellence in restaurant leadership. Our Navigator program offers a wide range of resources tailored for professional growth. From high-quality training to personalized coaching, Navigator equips restaurant leaders with the tools they need to thrive in their careers. Unlock your potential with three months FREE access to Navigator by Full Course!

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When a menu selection is reduced

Culinary Digital

When a menu selection is reduced, several changes and improvements can occur in kitchen operations. These changes are generally geared toward streamlining processes, enhancing efficiency, and maintaining or even improving the quality of the dishes being prepared. Here’s what typically happens when a menu selection is reduced: Simplified Kitchen Workflow: A condensed menu leads to a simplified kitchen workflow, significantly reducing the complexity of culinary operations.

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Secrets to Restaurant Success with Michael Oettl of Hans im Glück

Apicbase

“Our franchisees are true entrepreneurs. They invest not just capital but their heart and soul into the business. This commitment is what drives them to go beyond the expected, to push boundaries where even the best employees might not”, says Franchising Director Michael Oettl. Those of you who, like Michael, have been in the trenches of restaurant franchising know that this level of commitment doesn’t come easy.

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What makes Dry January different this year

Restaurant Business

Demographics have changed, spirit-free products are better and more plentiful, and operators are realizing that zero-proof drinks are revenue-boosters.

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Secrets to Restaurant Success with Michael Oettl of Hans im Glück

Apicbase

“Our franchisees are true entrepreneurs. They invest not just capital but their heart and soul into the business. This commitment is what drives them to go beyond the expected, to push boundaries where even the best employees might not”, says Franchising Director Michael Oettl. Those of you who, like Michael, have been in the trenches of restaurant franchising know that this level of commitment doesn’t come easy.

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With the tip credit falling, D.C.'s full-service restaurants cut payrolls 4.4%

Restaurant Business

Yet QSRs and sit-down places outside of Washington stepped up their hiring.

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Individual Development Plan Template

There’s no way around it: sometimes employees need your help. Use this free template to clarify expectations, share resources, and set a timeline. Best case scenario, this process helps them improve. Worst case, your great recordkeeping keeps you compliant even if they move on. Download the template today!

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The Board: January 2024

Margin Edge

This month we look at: bell pepper prices, how often you should be taking inventory, the importance of a digital presence for your restaurant, and national restaurant sales and inflation trends from December.

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Burger King is buying its largest franchisee for $1B

Restaurant Business

Parent Restaurant Brands International plans to spend $500 million to remodel Carrols Restaurant Group's more than 1,000 locations before reselling them to smaller franchisees.

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Stoli Blueberry Ascendant

EATER

Stole Blueberry vodka is the latest bartender's handshake, beloved by modern cocktail circles embracing a “drink what you want” approach.

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Red Lobster's owner wants out of the business

Restaurant Business

Thai Union, which led an investment group that acquired the casual dining seafood chain in 2020, said that it plans to exit the business.

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How to Build the Ideal HR Team

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

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10 Tips to Spam-Proof Your Restaurant SMS Marketing

The Eat Restaurant

Tired of empty tables and missed reservations? SMS texting is your secret weapon to increase customer engagement, reduce no-shows, and boost your restaurant's bottom line. In fact, automated text reminders are a powerful tool, reducing no-show rates by an impressive 40%. Here's how to use SMS effectively, while avoiding spam filters and keeping your customers happy.

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Why Some Very Online Food Brands Are Going Offline

EATER

Acid League Direct-to-consumer brands Acid League and Soom are shutting down their online stores in favor of. actual stores If 2020 and 2021 were the years that food and beverage direct-to-consumer products boomed thanks to the pandemic, 2023 was the year that trend was upended, with DTC brands focusing on retail expansion instead. It seems that’ll be continuing in 2024, with some brands closing their e-commerce platforms entirely.

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Food and beverage service flies high at new Chase Sapphire Lounges in 2 NYC airports

Restaurant Business

Partnerships with restaurants, chefs and mixologists elevate the club experience for travelers at LaGuardia and JFK.

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Succession Strategies for Restaurant Owners: Safeguarding Your Legacy 

Modern Restaurant Management

Earlier this year a successful Popeyes franchisee with nineteen units unexpectedly passed away. The operator was relatively young and had no clear line of succession. Within weeks, his corporation declared bankruptcy, leaving 500 employees wondering if they would keep a job and putting $30 million dollars of sale volume at risk for the brand. Within a matter of months, ten of the nineteen units were permanently closed.

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How to Build the Ideal HR Team

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

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‘The Bear’ Brings Chicago More Glory With 10 Emmys

EATER

Due to the writers and actors strikes, the wins were for Season 1

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Best Practices for Managing Rapid Growth

Margin Edge

This post was written by OnePoint Franchise Accounting – who specialize in accounting for multi-unit franchise operators and restaurant groups and have been the preferred accounting partner for major franchise brands for over 25 years. Over the past few years, the use of 3rd-party delivery services has become a major element of running a successful restaurant.

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20 Best Clock-In Clock-Out Apps and Software in 2024

Sling

Need a clock-in, clock-out app for your business? In this article, we discuss some of the best options available so that you’re better prepared to choose the best fit for your organization. Table of contents Best mobile clock-in clock-out apps Best single-point clock-in clock-out apps Mobile clock-in clock-out apps 1) Sling Source: getsling.com Sling is one of the best clock-in, clock-out apps for employee management because it makes time tracking easy while giving you the power to do much more

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Drizly Is Shutting Down, But Booze Delivery Is the New Normal

EATER

Anything could be in there. Even whiskey. | Shutterstock The pioneering drinks-delivery app is no more, but you can still order alcohol basically anywhere On January 15, Drizly, the app that lets you order liquor directly to your quarters like you’re a sultan, announced it would be shutting down. Or really, that Uber Eats was doing the shutting. After being acquired for $1.1 billion by Uber Eats in 2021, Drizly is being dissolved, with Uber Eats folding alcohol delivery into its own app.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.