Black Box Intelligence

NOVEMBER 1, 2021

Online review sites and social media make it easy for guests to broadcast their opinions – good or bad – to anyone who’ll listen. Proactive monitoring of reviews and social media is essential to restaurant reputation management. Provide a simplified, holistic social media sentiment analysis in addition to online reviews.

Management 96

Management Management Social Media Customer Service 96

Restaurant365

AUGUST 21, 2020

In addition, in the age of social media, your labor practices and HR policies are under closer scrutiny than ever by both your employees and the public. Tailor your hiring and recruiting practices. The first step in reducing high turnover is to examine your hiring and recruiting practices. Navigating Payroll Taxes.

Blog 78

Blog Restaurant Law Recruiting Employee Relations 78

Modern Restaurant Management

FEBRUARY 27, 2020

To be successful, restaurant operators will look to strike the perfect formula of on- and off-premises for their business as consumers strive for convenience, but continue to look to the social escape that restaurants provide. ” A copy of the US Food Trends report can be downloaded here. ” Download the Food Forecast here.

2020 192

2020 Influencer Point of Sale Food Safety 192

Black Box Intelligence

OCTOBER 15, 2021

Restaurant Recruiting, Staffing & Turnover Trends: What You Need to Know About Managing Restaurant Staff. FREE DOWNLOAD] The Emergence of Ghost Kitchens and their Rising Impact. Social Media Pro. Spent 15+ years at Brinker in Peopleworks, social media and marketing. Culture Enthusiast. I love a good.

Point of Sale 76

Point of Sale Consumer Goods Social Media Customer Service 76

Black Box Intelligence

OCTOBER 25, 2021

We also monitor brand mentions on social media. For more insights on what restaurant employees need from their employers, download State of the Restaurant Workforce. Integrated with main online social and review sites to give you the whole picture of what guests are saying in your restaurants. Manage guest expectations.

Customer Service 52

Customer Service Point of Sale Employee Relations Customer Experience 52

Sling

AUGUST 9, 2023

July 2020 How To Create An Effective Project Management Plan July 2020 Work-Life Balance in Our Crazy Busy World June 2020 Keeping Up the Communication June 2020 How Do Employee Benefits Work?

Article 78

Article 2023 2022 2021 78

Touch Bistro

JULY 18, 2021

Download Now. don’t put all your eggs in one recruitment technique). Culinary schools and vocational programs centered around hospitality are great places to recruit employees for back of house jobs. Download Now. Download Now. The Ultimate Guide to Restaurant Staffing. It’s all about the bottom line.

Back of House 52

Back of House 2021 Front of House Cash Management 52

Black Box Intelligence

SEPTEMBER 21, 2021

We collect insights from restaurant reviews on social media and rating sites and use algorithms to monitor trends and common themes. Restaurant Recruiting, Staffing & Turnover Trends: What You Need to Know About Managing Restaurant Staff. FREE DOWNLOAD] The Emergence of Ghost Kitchens and their Rising Impact.

Fast Casual 89

Fast Casual Fine Dining BOH FOH 89

Modern Restaurant Management

JANUARY 15, 2020

According to Black Box Intelligence’s Workforce Index, by the end of Q3, 63 percent of restaurants expressed that difficulty in recruiting hourly staff increased from the previous quarter. 58 percent of restaurant companies said recruiting difficulty increased for restaurant managers. Download the full report here.

2020 110

2020 Point of Sale Online Ordering Consumer Goods 110

Apicbase

JUNE 20, 2022

Free download. These are the primary sources potential restaurant owners turn to when evaluating franchise opportunities: Your current and past franchisees Your website and social media Industry events Franchise opportunity lists The wildcard: your customer database. Your website and social media.

Recruiting 52

Recruiting Franchise Franchising Loyalty Program 52

Restaurant365

JANUARY 27, 2022

And, unlike app-based solutions, there’s no need for your guests to download menu apps. Improve Social Media Engagement. Some QR menus feature built-in social media integration and retargeting, enabling your restaurant group to take orders directly from social platforms, and retargeting guests.

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148

Apicbase

JANUARY 13, 2023

In 2022, food and beverage delivery apps were downloaded a whopping 888 million times, beating both Tinder (~6mil) and Google Maps (~30mil) by a country mile. Statista F&B Delivery App Downloads , 2022). Social media platforms remain one of the most used online marketing strategies for F&B operators.

2023 52

2023 Operations Management Management 52

Modern Restaurant Management

JUNE 12, 2020

To shine the spotlight on the immediate opportunities that exist for all Americans to find employment at franchised restaurants of an iconic brand that holds a unique place in people’s daily lives, Dunkin’ is launching its first-ever national advertising campaign aimed at recruitment.

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

Marketing4Restaurants

DECEMBER 22, 2019

We estimate the following podcasts have had over 1,000,000 downloads between them. Donald Burns listed them as: Recruit better. Podcasts are the greatest productivity hack, because they allow you to learn while doing things like walking the dog, prep, driving to work or jogging. Episode 33 – Your Hiring Sucks! Interview better.

2020 98

2020 Tip Distribution Email Marketing Fast Casual 98

Modern Restaurant Management

AUGUST 11, 2021

Between August 16 – 22 during Papa John’s National Hiring Week, Papa John’s and its local franchise partners will host more than 800 recruiting events in more than 60 markets across the country. In other news, Papa John’s is looking for pizza lovers to fill various roles at its restaurants in North America.

Franchise 180

Franchise Franchising Fast Casual Sports 180

Modern Restaurant Management

AUGUST 28, 2020

The app offers a safe and secure way to hire workers in the age of social distancing, facilitating the entire process virtually —including unique embedded video interviewing—without ever leaving the app. App can be downloaded at the Apple Store and Google Play.Apple App Store. It comes straight from our subjects.”

Allergens 145

Allergens Kitchen Safety Guest Recovery Customer Service 145

Modern Restaurant Management

JULY 27, 2020

When there's a major outbreak, Yelp data suggests it negatively impacts consumer interest in businesses where social distancing may be harder to enforce. Franchisors must be able to document policies and practices for sanitizing, social distancing, contactless service, use of protective gear and guest communications. "When

Franchise 177

Franchise Franchising Mobile Ordering Kitchen Safety 177

Modern Restaurant Management

JUNE 8, 2020

The interactive Roadmap features links and helpful videos, providing customers with a step-by-step guide that includes a Reopening Checklist, information on staff training, guidance for leveraging social media, suggested marketing and promotions tactics, and an approach for To-Go and Delivery programming strategies.

Guest Recovery 154

Guest Recovery Food Safety Employee Relations Mobile Ordering 154

Black Box Intelligence

NOVEMBER 1, 2021

Click here for the free download. . Powered by survey data from 100+ restaurant companies, download the full results here. . Download the State of the Restaurant Workforce report for the latest data from Black Box Workforce Intelligence combined with some highlights from the annual Total Rewards Survey. . .

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84