Ken Burgin

MAY 9, 2022

Ken Burgin interviewed Michael to find out what he’s learned during the pandemic about Innovation & Leadership in Hospitality Management. We also discussed changes in managing people – recruitment, retention, mental health, skill development, culture and productivity. Subscribe to Hospo Reset Podcast on Apple Podcasts.

Leadership 96

Leadership Innovation Hospitality Management 96

Black Box Intelligence

AUGUST 5, 2021

To overcome these issues, recruiters are getting creative , offering perks ranging from interview bonuses to competitive benefits. The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever.

Recruiting 98

Recruiting 2021 Management Management 98

Black Box Intelligence

AUGUST 5, 2021

To overcome these issues, recruiters are getting creative , offering perks ranging from interview bonuses to competitive benefits. The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever.

Recruiting 71

Recruiting 2021 Management Management 71

Black Box Intelligence

OCTOBER 25, 2021

We also monitor brand mentions on social media. When they feel like leadership has their back, they’re more likely to be loyal and engaged. For more insights on what restaurant employees need from their employers, download State of the Restaurant Workforce. Manage guest expectations.

Customer Service 52

Customer Service Point of Sale Employee Relations Customer Experience 52

Sling

AUGUST 9, 2023

April 2021 Flextime: What Is It And Should Your Company Use It?

Article 78

Article 2023 2022 2021 78

Modern Restaurant Management

JANUARY 15, 2020

According to Black Box Intelligence’s Workforce Index, by the end of Q3, 63 percent of restaurants expressed that difficulty in recruiting hourly staff increased from the previous quarter. 58 percent of restaurant companies said recruiting difficulty increased for restaurant managers. Download the full report here.

2020 110

2020 Point of Sale Online Ordering Consumer Goods 110

Apicbase

JUNE 20, 2022

Free download. These are the primary sources potential restaurant owners turn to when evaluating franchise opportunities: Your current and past franchisees Your website and social media Industry events Franchise opportunity lists The wildcard: your customer database. Your website and social media.

Recruiting 52

Recruiting Franchise Franchising Loyalty Program 52