7 Shifts

MAY 10, 2021

On the latest episode of the 7shifts Restaurant Management & Growth Podcast, we had the opportunity to sit down with Jensen Cummings. Among the great insights Jensen brought were six red flags to avoids in the hiring process on both sides. It's not enough to just go "Hey, hiring line cooks. Uninspired Job Posting.

Hiring 370

Hiring Back of House Tip Distribution Insurance 370

Modern Restaurant Management

MAY 31, 2022

Restaurant owners or managers would rather spend time on other meaningful tasks, such as recruiting and hiring, training chefs, or updating daily specials on the menu. For example, basic point of sale (POS) systems or integrated restaurant management systems are useful digital tools that enable data reporting.

Point of Sale 180

Point of Sale POS Download Loyalty Program 180

Cheetah

APRIL 10, 2020

Reading Time: 3 minutes One of the main challenges for restaurant owners figuring out how to start a restaurant is hiring the right people. Hiring is a tough problem for any restaurant owner – the labor pool for line cooks is tight in almost every market. Looking to hire a manager? Imagine this.

Back of House 78

Back of House Hiring Recruiting Website Management 78

Lavu

DECEMBER 12, 2022

Restaurant cash flow management is the lifeblood of your business. Yet, while most small business owners know this truth, many still struggle with basic cash flow definitions, fundamentals, and management strategies that actually maximize benefits. Put new habits into practice with these ten best practices of cash flow management.

Cash Management 78

Cash Management Management Management Point of Sale 78

7 Shifts

NOVEMBER 17, 2020

Why restaurant managers should use them. Bonus : Don't miss our downloadable employee evaluation form template at the end of this article! A restaurant employee evaluation form is used by restaurant managers during performance reviews to assess how well staff members do their jobs. How do they handle feedback?

Point of Sale 370

Point of Sale Download Communication Reference 370

7 Shifts

OCTOBER 22, 2021

Many restaurants are still working around hiring and staff retention struggles, meaning they may be unable to fully capitalize on the demand of the holidays. Hire Additional Staff in Time. Hire Additional Staff in Time. The bad news for restaurants is that food service businesses are facing ongoing difficulty hiring.

Seasonal Menu 370

Seasonal Menu Hiring Reference Mobile Ordering 370

Touch Bistro

MARCH 25, 2021

A new hire checklist for restaurant employees can make the onboarding process easy and painless for all parties involved. Why reinvent the wheel every time a new hire joins your team when you can formalize the process? Download your customizable template now to start your own handbook for your restaurant! Download Now.

Hiring 52

Hiring Employee Relations FOH BOH 52

Sling

MAY 25, 2022

No one intentionally sets out to be a bad manager. That being said, we all know that some managers are better than others, and the performance of their teams and businesses are what set them apart. Effective team management is an essential part of the day-to-day workflow that all businesses strive to achieve and perfect.

Leadership 78

Leadership Management Management Loyalty Program 78

7 Shifts

AUGUST 15, 2022

We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager. Download now. For instance, were you responsible for restaurant employee scheduling or managing a log book ? Did the situation escalate to management? Table of Contents. How to Answer.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

7 Shifts

APRIL 14, 2022

These raises have certainly helped employee standard of living, but they also require more accurate multi location scheduling and team management to keep menu costs low and the restaurant profitable. Recommended Reading: How To Manage Teams Across Multiple Restaurant Locations. Use it for manager performance evaluations.

Small Business 370

Small Business Restaurant Law Customer Experience Management 370

7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. The purpose of the onboarding process is to teach new hires how to do their jobs successfully, and to catch them up on the company's culture and procedures.

FOH 307

FOH BOH Food Safety Customer Service 307

Black Box Intelligence

AUGUST 5, 2021

A competitive hiring landscape. To understand how your wages and labor costs compare to your competitors, both locally and by restaurant type, download our guide to restaurant benchmarking. . To reduce manager turnover rates at restaurants, it’s important to make them feel comfortable about the safety of the workplace as well.

Recruiting 98

Recruiting 2021 Management Management 98

Black Box Intelligence

NOVEMBER 1, 2021

Restaurant reputation management is essential to retaining your current customers and attracting new ones. Here’s how to use guest intelligence to implement effective restaurant reputation management. This may reflect an increase in hiring inexperienced or cooks being overworked. Common Restaurant Complaints Across the Industry.

Management 96

Management Management Social Media Customer Service 96

7 Shifts

FEBRUARY 11, 2020

Rising minimum wage, the Seattle Secure Scheduling Ordinance, and other city-specific laws mean Seattle’s restaurateurs need to spend more time—and money—on scheduling and staff management to ensure compliance and avoid thousands (or even millions) of dollars in fines. Just here for an overview of Seattle’s Fair Work Week Law?

Restaurant Law 312

Restaurant Law Employee Relations Download Article 312

Modern Restaurant Management

AUGUST 24, 2021

What is the lifetime value of an app-downloading customer over a non-app customer, and does that incremental value outweigh the cost of getting the customer to download the app in the first place? You know, the usual in 2021. Does the cost of a SaaS-based recommendation engine outweigh its benefits?

Marketing 204

Marketing Social Media Download Back of House 204

7 Shifts

MAY 27, 2021

While some managers dread the thought of a seasonal, monthly, or weekly schedule adjustment, others rely on it. A contrast to the fixed restaurant schedule, the rotating schedule affords employees and managers a slew of advantages, such as the sharing of preferred shifts among staff and the chance for staff to take longer breaks from work.

Front of House 370

Front of House Employee Relations Back of House Take-out 370

Tableo

JULY 13, 2023

However, not all restaurant owners have the time or technical know-how to build and manage their own websites. If you have limited technical skills or find yourself short on time, it may be better to hire a website developer to create and maintain your website. A website developer can help with that.

Website Management 73

Website Management SEO Online Ordering Hiring 73

Black Box Intelligence

AUGUST 5, 2021

A competitive hiring landscape. To understand how your wages and labor costs compare to your competitors, both locally and by restaurant type, download our guide to restaurant benchmarking. . To reduce manager turnover rates at restaurants, it’s important to make them feel comfortable about the safety of the workplace as well.

Recruiting 71

Recruiting 2021 Management Management 71

Lavu

NOVEMBER 18, 2022

For tips on creating your menu, download Lavu’s free guide: How to Create a Successful Restaurant Menu. Team and Management: Introduce your team, and share a brief bio about each member of your leadership team. For help with determining all of your expenses, download Lavu’s free Restaurant Start-Up Costs Worksheet.

Loyalty Program 78

Loyalty Program Download Document Point of Sale 78

Smart Systems Pro

APRIL 3, 2019

A restaurant management plan is your written strategy for how to get your restaurant to where you want it. This restaurant management plan is a tool that translates ideas (I should or I’ll try to) into action (I am). Benefits of a restaurant management plan. New ideas have very little value unless they are put into action.

Management 72

Management Management Cash Management Front of House 72

Sling

NOVEMBER 16, 2021

Countless managers and owners before you have asked themselves, “Why is teamwork important in my business?” As a manager, you should never take teamwork for granted. It may seem like a simple question, but the answer often eludes many managers. Those are traits that every manager wants their employees to exhibit.

Small Business 174

Small Business Hiring Management Management 174

SpotOn

FEBRUARY 13, 2024

Hiring a staff member costs almost $6,000 per month on average. Creating a supportive, professional employee experience and positive workplace culture is key for any business looking to increase retention and save on hiring costs. Picture this: you just hired an awesome new server, and it’s her first day on the job.

Employee Relations 52

Employee Relations Restaurant Law Hiring Food Safety 52

Restaurant365

JANUARY 7, 2020

Restaurant staff labor retention is one of the primary areas of focus for today’s restaurant manager. Overview of How Employee Mobile Apps Have Improved Restaurant Management. Tips for Hiring Millennials. For many, satisfaction from work is heavily dependent on the relationships they have with managers and employees.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

7 Shifts

NOVEMBER 18, 2022

More tip management resources. Passing part of this cost directly to tipping customers allows restaurants to retain more capital; it makes it easier to keep menu prices lower, hire additional staff , enable investments in your team, and expand your business. More tip management resources. How does a tip credit work?

Cash Management 195

Cash Management Restaurant Law Back of House Customer Service 195

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Culinary Cues

JANUARY 11, 2020

According to Big Picture Learning – “A 2014 survey by About.com found that the top three reasons for leaving an organization were communication related: a lack of direction from management, overall poor communication, and poorly communication constant change.” Absolutely, Our system is so easy to use and downloads on any smart phone.

Communication 313

Communication Leadership Employee Relations Entertainment 313

Xtra Chef

OCTOBER 7, 2020

Managing and making the most of tight budgets has never been more important for restaurant operators. Embrace Asset Management to Calculate Total Cost of Ownership. Asset management, troubleshooting, warranty status checks, and preventative maintenance are all essential pieces of the repairs and maintenance process.

Equipment 140

Equipment Document Customer Service Download 140

Restaurant365

AUGUST 19, 2020

Tailor your hiring and recruiting practices. The first step in reducing high turnover is to examine your hiring and recruiting practices. How are you communicating with your potential new hires? There are many moving parts to hiring and recruiting. Do they understand the expectations for the role?

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

7 Shifts

OCTOBER 20, 2022

Specifically, The DOL applied the updates to the amendments that occurred in 2018 in section 3(m) and other sections in the Fair Labor Standards Act: First, employers, supervisors, and managers cannot keep employee tips under any circumstances, even in a tip pool. Managers that have the authority to fire employees cannot be included.

Tip Distribution 195

Tip Distribution Restaurant Law 2023 Cash Management 195

Restaurant365

MAY 13, 2020

Knowing how to reduce restaurant employee turnover and increase retention rates in your staff can save your restaurant money in the long term, with resources once wasted on constant hiring and training put to better use. Anonymous surveys can be a powerful tool to understand new and better ways to manage and work with your staff.

Technology 88

Technology Hiring Communication Tip Distribution 88

Bar and Restaurant Coach

MARCH 2, 2020

In earlier posts, here and here , we talked about the importance of effective communication, and how owners and managers can create great alignment within their businesses to make sure the whole team is on the same page—pushing for the same goals. Download the Performance Improvement Template. The Actual Cost of Hiring a New Employee.

Coaching 97

Coaching Employee Relations Hiring Document 97

7 Shifts

MAY 27, 2021

While some managers dread the thought of a seasonal, monthly, or weekly schedule adjustment, others rely on it. A contrast to the fixed restaurant schedule, the rotating schedule affords employees and managers a slew of advantages, such as the sharing of preferred shifts among staff and the chance for staff to take longer breaks from work.

Front of House 195

Front of House Employee Relations Back of House Take-out 195

Sling

OCTOBER 31, 2022

Doing so will give you valuable insight into what it takes to run this type of business on a daily basis, including fundamentals like: Marketing Payroll Retail management Scheduling Employee development Customer service. 9) Investigate workforce-management technology. 11) Hire employees. 7) Open a business bank account.

Insurance 78

Insurance Website Management Equipment Advertising 78

Lavu

NOVEMBER 10, 2022

Hiring challenges and staff shortages have forced many restaurants to do more with less. Related: Kitchen Display Systems: How Your Restaurant Can Benefit #3) Inventory Management System Tracking inventory at your restaurant can be tedious. Constantly measuring and managing usage takes time and attention to detail.

Employee Relations 78

Employee Relations Inventory Fast Casual Point of Sale 78

7 Shifts

JUNE 4, 2021

And while you may not picture a restaurant manager or worker parked at a desk to work, it's a huge part of restaurant management. If it's not measured, it won't be managed. Recommended Download: Free Restaurant Labor Cost Calculator Template. But it's important to manage all of your budgets, and marketing is no exception.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Deliverect

FEBRUARY 20, 2020

Don’t forget to download our practical checklist for getting started with food delivery! #1 If you opt for a delivery service of your own, you’ll have to determine your business model, hire extra delivery staff, invest in a delivery fleet and develop a good ordering app. 1 Select your audience. 4 Set up your menu. Ready to get started?

Delivery 125

Delivery Online Ordering Social Media Transportation 125