Modern Restaurant Management

JANUARY 16, 2020

We’ve all heard horror stories of drivers delivering cold food, not bringing the customer the food at all, or perhaps most notoriously, munching on the customer’s food. The costs and benefits of these types of offerings are often worth it, given the steep fines associated with non-compliance. Labor Wars.

2019 357

2019 2020 Employee Relations 2030 357

Modern Restaurant Management

JANUARY 15, 2021

This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. 37 percent of restaurants report outdoor dining as their biggest revenue driver during COVID-19. Top Fast-Food Brand Intimacy. An Unpopular Year.

2021 424

2021 Fast Casual Fine Dining Point of Sale 424

7 Shifts

AUGUST 27, 2020

Watch: 7shifts CEO Jordan Boesch at Toast Food for Thought as he discusses hiring and employee engagement. COVID-19 and health and safety procedures COVID-19 has changed the way we all work, and in turn the way new hires are trained. And let’s be honest, when was the last time you read your own restaurant employee handbook?

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

7 Shifts

JUNE 28, 2021

72% of Americans eat food from a restaurant at least twice a week, meaning hundreds of millions of Americans frequently trust foodservice establishments to prepare their meals in a safe and sanitary environment. However, surfaces that touch food not only needs to be cleaned but sanitized. Food Storage. Develop a HACCP Plan.

Kitchen Safety 370

Kitchen Safety Food Safety Food Supply Equipment 370

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 388

Bar Cash Management Loyalty Program Point of Sale 388

7 Shifts

MAY 23, 2024

Improving your restaurant operations to succeed in this highly competitive industry means serving quality food and providing excellent customer service while minimizing waste, reducing costs, and keeping your employees engaged. This is where developing a comprehensive restaurant operations plan comes in.

Operations 221

Operations Kitchen Safety Food Safety Restaurant Law 221

7 Shifts

SEPTEMBER 16, 2024

One of the main reasons is to cut losses due to financial challenges, with 52% of restaurant owners saying high operating and food costs are really cutting into their profits. Market Conditions The demand for certain types of restaurants, like quick-service or delivery-focused businesses, might be higher than fine dining establishments.

2024 195

2024 Document Cash Management Point of Sale 195

EATER

JUNE 29, 2022

We asked five photographers to document the many ways the dish brings people together. But among America’s most coveted foods, fried chicken is different. Eater reached out to photographers across the country to document the various ways in which people gather over mounds of crispy fried poultry. Fried chicken is community.

Front of House 264

Front of House Food Truck Food Order Document 264

Restaurant365

JANUARY 27, 2022

Restaurant operators have chosen to go digital to ensure customers’ health and safety as these touchless menus can help mitigate virus spread. In Hospitality Technology’s 2021 Customer Engagement Technology Study , it was found that 37% of diners prefer to dine at restaurants that do not have a paper/physical menu.

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148

7 Shifts

JULY 1, 2024

While this could be a rewarding venture, opening a bar is not exactly the same as opening a food business. From choosing a concept and securing the necessary documentation to hosting your grand opening, we've outlined the complete process of opening a bar. A food seller's permit is also mandated if you plan on serving food.

Bar 221

Bar License Food Supply Restaurant Law 221

The Rail

NOVEMBER 22, 2023

Between the fallout of the pandemic and a turbulent economic landscape, dining out isn’t always considered a priority. In fact, one recent study found that 74% of respondents said they’d be cutting back on dining out to preserve their budgets. This is an opportunity to elevate and adjust how the dining public perceives your brand.

Fine Dining 130

Fine Dining Consumer Goods Social Media Customer Service 130

Clover - Restaurants

APRIL 9, 2024

Reliable, quality food suppliers for restaurants are one of the few key components that a dining establishment must have to remain operational. They keep the kitchen stocked, help ensure quality products, and provide valuable support that allows you to focus on what you do best: creating a great dining experience for your customers.

Food Supply 98

Food Supply Online Ordering Food Truck Food Order 98

The Restaurant Group

JULY 7, 2020

How will restaurants shift their labor models to follow state safety regulations, ensure social distancing, minimize contact, and support the changing tide of guest preferences? And to say that larger food service organizations with locations that cross state borders will have their work cut out for them is an understatement.

Guest Recovery 78

Guest Recovery Food Safety Fine Dining Management 78

Lavu

MARCH 23, 2020

With narrow margins, unpredictable crowds, and new trends such as delivery services, it is critical to provide customers a variety of dining opportunities, like hosting events. Since most people want food at their event, it really is a win-win situation. Wow them with your food and customer service, and you’ve gained a repeat customer.

Events 78

Events Social Media Customer Service Document 78

Open for Business

SEPTEMBER 27, 2022

But it’s never a good idea to forge ahead with a restaurant kitchen or dining room design with no real floor plan. Though the end result should feel natural, creating this document is a process that requires tape measures, math, a computer, and careful planning. Dining rooms. Outdoor dining. Dining rooms.

Front of House 78

Front of House Back of House Fine Dining Kitchen Safety 78

Open for Business

OCTOBER 20, 2023

Opening a restaurant is a dream for many aspiring entrepreneurs and food lovers alike, but it’s also a complex venture that requires careful planning and execution. Is there a shortage of healthy fast-food options? These observations will help carve out your own space in the local food scene. Seasonality is key.

License 78

License Email Marketing Social Media Front of House 78

SpotOn

FEBRUARY 13, 2024

Sharing the employee handbook before your new employee’s first shift can help them dress appropriately with a dress code, get the necessary certifications, and comply with relevant safety protocols. Particularly if you run a fine dining restaurant, you might be stricter about what employees can and cannot wear to work.

Employee Relations 52

Employee Relations Restaurant Law Hiring Food Safety 52

Modern Restaurant Management

JULY 7, 2020

In this edition of MRM News Bites, we feature the latest delivery platform consolidation, the release of PPP loan information and ServSafe Dining Commitment. ” ServSafe Dining Commitment. The ServSafe Dining Commitment focuses on four best practices restaurants must follow: 1. Uber To Acquire Postmates.

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

Modern Restaurant Management

JULY 23, 2020

But the news cycle has demonstrated that one day’s positive outlook is countered with dire reports of additional cases the next – with consumers jolted back to compliance with safety recommendations. Another challenge is consumers’ desire for food and beverage experiences while protecting against unsafe contact.

Technology 517

Technology Kitchen Safety Food Safety Customer Experience 517

Modern Restaurant Management

AUGUST 3, 2020

Using order data from January 1, 2020 to June 30, 2020 and a national consumer survey, DoorDash’s mid-year report checks in on popular food trends, nationally and regionally, how users ate through social distancing, cravings across the country, and more.

2020 487

2020 Franchise Franchising Food Order 487

Modern Restaurant Management

OCTOBER 4, 2021

Top frustrations when picking up orders include: order isn’t ready and having to wait (46 percent), food is ready but still having to wait (44 percent), food is cold (36 percent), order is inaccurate (36 percent), and no designated mobile order pickup line (22 percent). Loyalty programs are most popular for fast food.

2021 426

2021 Fast Casual Mobile Ordering Social Media 426

EATER

JUNE 9, 2020

On June 1 and 2, Paris and Melbourne began to allow dine-in seating, and Berlin reopened bars — prost! Last week, Eater asked an international team of photographers and writers to document daily life where it intersects with food and drink in 17 cities around the world on the very same day. How can they?

Government 328

Government White Paper Fine Dining Bar 328

Restaurant365

MAY 7, 2020

As states and localities start to reopen, restauranteurs begin to prepare for transitioning from off-premise channels to reopening their dining rooms, albeit in a limited approach. Enhancing your health and safety protocols. Managing Food Pick Up and Delivery. Practice social distancing when delivering food.

Food Safety 142

Food Safety Cash Management Social Media Point of Sale 142

EATER

AUGUST 4, 2021

As a food stylist and photographer living in LA, things have been picking up, and she’s getting ready for her kids’ book, This Is What I Eat , to come out next year. He is adapting for what the future might hold, registering as an LLC in case he has an opportunity to participate in bigger food festivals.

Food 246

Food Kitchen Safety Point of Sale Food Safety 246