7 Shifts

OCTOBER 15, 2020

The Indoor Dining Blueprint Governor Cuomo recently announced their new blueprint for indoor dining , which somewhat opens up indoor-only restaurants to the public. A restaurant is not just the restaurant owner, a restaurant is the kitchen staff, waitstaff, the whole industry around restaurants.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Modern Restaurant Management

DECEMBER 16, 2021

Quick-service restaurants are also feeling the pressure – large chains like Chick-fil-A and McDonald’s have had to close dining rooms due to insufficient staffing. Operators will look to technology to offset labor shortages and free up staff to enhance the dining experience. Service with a smile is not a thing of the past.

2022 189

2022 Hospitality Loyalty Program Point of Sale 189

Modern Restaurant Management

DECEMBER 21, 2020

That’s why we decided to donate 10 percent of sales of our off-premise take-out and delivery platform to No Kid Hungry. Keeping our guests and team members safe remains our top priority and is the highest form of hospitality in these times. Steve Martorano, owner of Cafe Martorano in Fort Lauderdale.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Harbor Touch

DECEMBER 20, 2022

Restaurants of all sizes embrace software technology to improve the customer experience and streamline operations, from ordering systems to kitchen automation. This is beneficial because customers can be served faster and with less wait time, allowing them to have an enjoyable dining experience. Introducing kitchen automation.

Loyalty Program 78

Loyalty Program Online Ordering Kitchen Safety Customer Experience 78

Modern Restaurant Management

DECEMBER 16, 2021

Additionally, as a result of the ongoing labor shortage, we anticipate more automated chatbots to support on-site team members and help streamline their work as well as operators looking for locations with smaller dine-in square footage in favor of adding more drive-thru lanes. Here are their insights. Smaller menus in general.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Apicbase

MARCH 28, 2024

Additionally, the BOH handles food safety and restaurant administration. This includes the food prep and kitchen areas, food storage rooms, walk-in fridges, pot wash stations, staff break rooms, and offices. Food safety. The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. Cost control.

Back of House 52

Back of House FOH BOH Front of House 52

Embrace the Suck

MAY 14, 2023

Leadership: The Missing Ingredient The best restaurants are those led by individuals who understand that their role extends beyond the kitchen or the management office. Restaurant Excellence Guideline #10: Implement a managerial training program that grooms your team for a managerial role within three to six months.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Additional funding has been allocated for the Paycheck Protection Program (PPP ). “The post-COVID dining experience will no doubt be different. .

Mobile Ordering 197

Mobile Ordering Webinar Loyalty Program Online Ordering 197

Modern Restaurant Management

JULY 30, 2020

According to Adams, the team hit the ground running and worked with its partners to helps tailor programs to help restaurants pivot their business models. "Everything ” Fafa’s desire to expand their business, while ensuring the safety of employees and customers is as strong as ever.

Technology 153

Technology Operations Loyalty Program Point of Sale 153

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Additional funding has been allocated for the Paycheck Protection Program (PPP ). “The post-COVID dining experience will no doubt be different. .

Webinar 185

Webinar Loyalty Program Online Ordering Social Media 185

Goliath Consulting

DECEMBER 12, 2020

COVID-19 Safety. COVID-19 has been a powerful driving force for AI tech particularly in this industry, as stay-at-home orders, social distancing and other safety measures forced operators to rethink how they interact with their staff and guests. Even with the vaccine, we expect the focus on safety and hygiene to remain.

2021 167

2021 Kitchen Safety Food Safety Loyalty Program 167

The Rail

JUNE 5, 2023

By Indiana Lee, Contributor Restaurant employee well-being is key to kitchen productivity and front-of-house service. Motivated staff with great morale are far more likely to provide an exceptional dining experience than folks who are burnt out and overworked.

Kitchen Safety 52

Kitchen Safety Loyalty Program Food Safety Front of House 52

Modern Restaurant Management

AUGUST 14, 2020

Dickey’s Barbecue Pit is expanding its franchise opportunities to feature another nontraditional franchise model – virtual kitchens and has executed area development agreements to bring more of Dickey’s slow-smoked, Texas-style barbecue to Chicago, Houston and Orlando, as well as make its debut in Providence, Rhode Island.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

7 Shifts

MARCH 27, 2020

However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. Do you have delivery drivers who you could hire, or would your FOH staff take on this role for extra pay? In some areas, they are even being legally required to do so.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Apicbase

MARCH 28, 2024

Kitchen management software comes in all shapes and sizes. But with so many kitchen management systems vying for your attention, you need to narrow down the options. Here are the key considerations to look out for when making your decision. Here are the top features to look out for to make that happen.

Management 52

Management Management Point of Sale Kitchen Safety 52

Open for Business

MAY 19, 2023

Still, staying on top of what’s new can help your restaurant stand out from the pack. As guest preferences change and new developments in technology come out, keeping up to date can help you in several key ways. And showing that you’re aware of the latest trends can attract new guests, build loyalty, and raise your profile.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. . million over the next five years to build and sustain the program.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Modern Restaurant Management

JANUARY 12, 2022

43 percent plan to add an outdoor on-site dining space. "What More than half (55 percent) said they were fed up after five minutes of waiting for food in a drive-thru, and 54 percent were annoyed waiting more than 10 minutes for food while dining at a restaurant. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

JULY 14, 2020

White Castle launched a planned pilot with Miso Robotics – creators of the first autonomous grilling and frying kitchen assistant, Flippy – to accelerate the adoption of artificial intelligence and robotics in the restaurant industry. White Castle Employs Flippy the Robot. ” Flippy ROAR will deploy later this fall.

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Goliath Consulting

DECEMBER 6, 2020

Off-premise dining, such as take-out, curbside and delivery, have grown significantly this year as quarantines, restrictions and mandated shutdowns forced restaurant owners to look for alternative ways to cover the loss of in-dining sales. The demand for drive-thru services has also grown because of the pandemic.

2021 114

2021 Mobile Ordering Food Guest Recovery 114

Modern Restaurant Management

SEPTEMBER 15, 2021

This edition of MRM Research Roundup features Canadian dining trends, American eating patterns, best and worst cities for burgers and pumpkin spice to the rescue. Dining Trends in Canada. Hiring Crisis Facts. That's because a whopping 85 percent of restaurant owners now report it’s very difficult to find the right help.

2021 178

2021 Loyalty Program Retail Online Ordering 178

Mad Mobile

FEBRUARY 16, 2024

Welcome to the digital age of dining, where QR codes are becoming the cornerstone of a modern, efficient, and engaging restaurant experience. Restaurants place printed codes — pixelated squares — at tables, on the host stand, on bars, wherever diners hang out. Does this eliminate the personal touch in dining? Absolutely not.

Ordering 40

Ordering Loyalty Program Social Media Mobile Ordering 40

Black Box Intelligence

APRIL 21, 2021

The digital innovation taking place in the restaurant industry extends well beyond off-premise consumption, to find consumers where they are and into the dining room. In February 2020, we completed a major three-year investment that integrated our in-restaurant, e-commerce and loyalty platforms to deliver a seamless guest experience.

Technology 80

Technology Operations Employee Relations Kitchen Safety 80

Open for Business

MARCH 7, 2023

What is a restaurant training program? What is a restaurant training program? A restaurant training program is a step by step way of learning about the restaurant and employees’ roles. A restaurant training program is a step by step way of learning about the restaurant and employees’ roles.

Training 78

Training 2023 Front of House Back of House 78

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Goliath Consulting

NOVEMBER 23, 2021

Once the lockdown restrictions were lifted, many people were still concerned about their health and safety when dining at restaurants. According to Total Food Service, QR codes can drive engagement and loyalty opportunities. This concern caused many restaurants to move towards the widespread use of QR codes and digital menus.

Loyalty Program 88

Loyalty Program Social Media Customer Experience Online Ordering 88

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. We really appreciate them being proactive and reaching out to us during a time that we couldn't even digest what was happening."

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

Marketing4Restaurants

AUGUST 31, 2020

More people are staying indoors and dining out less, driving them to adapt to the new normal. No one knows how long this pandemic will last, so the smart thing to do is to take proactive measures to keep your restaurant afloat. With more people staying at home, now is the perfect time to reach out to them online.

Online Ordering 72

Online Ordering Loyalty Program Social Media Kitchen Safety 72

The Food Corridor

MARCH 27, 2023

Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. These commissary kitchens are sometimes also known as ghost kitchens, shared kitchens , or virtual kitchens with the delivery-only food brands operating within them called virtual restaurants.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. ” Highlights from the report include: Fast Food. .”

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Modern Restaurant Management

JANUARY 22, 2021

” Using modular construction for restaurant development saves 10-15 percent overall, and allows for consistency and efficiency with the building process taking approximately five weeks to complete. 2021 will be big for us as we branch out of California and make our entrance into the Midwest and East Coast.” Modular Chicken.

Franchise 203

Franchise Franchising 2020 2021 203

EATER

JUNE 26, 2020

While the city of Miami has allowed restaurants to operate their dining rooms at half capacity since May 27, this particular spot is remaining closed for dine-in service until its owners can offer their customers a more “on-brand” dining experience — meaning fun and easygoing — rather than a modified, cautious night out.

Front of House 118

Front of House Back of House Guest Recovery Loyalty Program 118

Touch Bistro

MAY 26, 2021

With so many people out in a sea of stars and stripes on the 4th of July, how do you get them to come to your restaurant? The right 4th of July specials will drive traffic to your restaurant, helping you take advantage of one of the biggest celebrations of the year. The short answer is offering enticing 4th of July specials.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Transact

APRIL 2, 2020

Not only has it affected the health and safety of countries and citizens around the world, but it has also affected our businesses, careers, and personal finances. At this point, most restaurants and food service establishments have closed their dining areas either by choice or by mandate and have limited service to takeout and delivery.

Social Media 100

Social Media Kitchen Safety Food Safety Customer Service 100

Modern Restaurant Management

DECEMBER 21, 2020

From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. With restaurant dining rooms closing unexpectedly and inconsistently from market to market, the industry realized the ability to communicate frequently and rapidly to their customers is critical. Shasta, California.

2020 180

2020 Online Ordering Point of Sale Fast Casual 180

Open for Business

OCTOBER 20, 2023

These observations will help carve out your own space in the local food scene. Think about the flow of traffic from the kitchen to the tables. Whether it’s chic and modern or rustic and cozy, fine dining or casual, the atmosphere needs to enhance the dining experience and make it memorable for all the right reasons.

License 78

License Email Marketing Seasonal Menu Front of House 78

The Restaurant Times

JANUARY 23, 2022

When people think about AI (artificial intelligence) for restaurants, their thoughts immediately turn to kitchens manned by robots capable of cooking so brilliantly that they can completely replace their human counterparts. Even though artificial intelligence (AI) is a trendy term, this technology is not out of reach for typical restaurants.

Point of Sale 52

Point of Sale Loyalty Program Customer Experience Food Supply 52