Remove Dine-in Remove Front of House Remove Hiring
article thumbnail

AI and Robotic Revolution: A Glimpse into the Future of the Restaurant Industry

Modern Restaurant Management

The Tech That’s Already Here Automation in restaurants isn’t just about robots bringing food to your table or mixing drinks; it’s about redefining the dining experience altogether. Why hire food runners when Servi can handle the job without missing a beat? This technology already exists today.

article thumbnail

Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part Two

Modern Restaurant Management

." As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry. The past five years have reinforced the critical intersection of digital and hospitality in the restaurant industry.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Restaurant Staff Training 101

7 Shifts

From onboarding new hires to upskilling existing staff, a comprehensive training program can improve customer service, boost efficiency, and foster a positive work culture. Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills.

Training 195
article thumbnail

Restaurant Operations Management: A Guide for Restaurant Owners

ChowNow

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Its tough, and cant be done passively. Great restaurant operations dont happen by accident.

article thumbnail

How Food Delivery Aggregators Help Restaurants Grow and Streamline Operations

ChowNow

By acting as a bridge between restaurants and multiple delivery services, aggregators help streamline order management , improve order accuracy, and allow restaurants to focus on delivering a great dining experiencewithout the headaches of handling multiple platforms separately. Is your delivery operation disorganized?

Delivery 195
article thumbnail

Perkins and Huddle House aim for revivals with boba, smash burgers and drive-thrus

Restaurant Business

11, 2025 Facebook Twitter LinkedIn Huddle House will add drive-thrus as it moves into more urban and suburban markets. | All photos courtesy of Ascent Hospitality Management A pair of legacy family-dining brands are out to prove that age is only a number. . | Perkins and Huddle House are classics of the family-dining genre.

article thumbnail

The Complete Guide to Online Ordering Systems for Restaurants

ChowNow

Since 2014, online ordering has grown 300% faster than dine-in and now accounts for roughly 40% of restaurant sales. Whether its takeout, delivery, or even in-house orders via QR codes, customers want a seamless and convenient way to order online. In 2025, the US online food delivery market is expected to reach $424.9