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A great menu or location will bring customers into your restaurant, but stellar customer service is what will keep them coming back. With a thorough and well thought out training plan. With a thorough and well thought out training plan. Even seasoned restaurant professionals can use a refresher! Verbal Language.
How would you recommend menu items to guests to enhance their dining experience? Have you ever handled a situation where a customer asked for a dish not on the menu? What techniques do you use to upsell menu items or drinks? How do you handle special dietary requests or food allergies? What did you do? What did you do?
Pick your event idea by looking at your: Venue size and layout Customer demographic Available resources Time of year (season) Community Write out each of these factors, and a picture will emerge of which restaurant event idea will best fit your location. Get the word out to regulars and people curious about your restaurant.
POS systems do more than just process payments they enable restaurants to personalize menus by analyzing customer data. Learn more in our latest post: How POS Systems Enable Menu Personalization. Customer Insights : Track orders, dietary preferences, and trends. Improves Operations : Smarter inventory and menu management.
Since every part of Ono’s assembly process is monitored by hundreds of sensors to ensure there is no spillage, cross-contamination, or inconsistencies; customers with dietaryrestrictions, allergies, or simply specific preferences no longer have to worry that their blend might include ingredients it shouldn’t.
Americans selected what F&B factors would sway them to a hotel either for the first time, or for a return visit, and aside from a complimentary meal or drink, the data found some of the top selections to be: A variety of food options for all dietary preferences and restrictions: More than 1 in 3 (34 percent). Cristin Illes Kahale.
Coping with seasonality and fluctuations in business (37 percent) Economic instability impact on F&B businesses This could indicate that a period of inflation in the US, initiated by COVID-19, may well have impacted small businesses in this industry. Most common challenges for US F&B business owners: 1.
We think CPK’s creative California vibe and innovative menu will resonate with Albertans and offer something completely new in the market.” Bojangles’ named Chef Marshall Scarborough as the chain’s new vice president of menu and culinary innovation. Bojangles' Culinary Innovation. Chef Marshall Scarborough.
According to new research from the National Restaurant Association, 72 percent of people want a restaurant gift card this holiday season. Given that the 2019 holiday season is shorter than last year, brands will need strong gift card promotions throughout December to optimize their overall sales. Go with a Restaurant Gift Card.
I love using ChatGPT to develop training activities and materials for restaurant and cafe employees. I’ve used it here to brainstorm ideas for training modules for waiters, managers, cooks, head chefs, and baristas. This will help train staff in customer service skills and problem-solving.
Designing short training games or ‘microlearning’, involves several principles to ensure they’re effective, engaging, and suitable for the purpose: Relevant to the work environment and reinforce key skills or knowledge. This game improves their knowledge of your menu and palate. This game hones upselling skills.
The bistro menu is also impressive in the evening. It has all the French classics, from escargot to quiche, but the menu often changes throughout the season. I can’t even begin with menu recommendations for the Belvedere – anything from the ocean is worth ordering in my opinion. Bistro Barberet & Bakery.
Other popular menu items include the spider roll and the Boston roll. Dining is a cultivated experience crafted by the chef, so no traditional menu is necessary. The experience offers an omakase menu with twelve pieces of sushi and one hand roll made from seasonal fish. Make a Reservation. Sushi by M. Make a Reservation.
Chicken pakoras served at a train station outside of Kolkata may have been a staple of Mazumdar’s childhood, but it’s hard to build a restaurant concept out of that. New York restaurant Badshah , which opened in 2017, and the Twin Cities’ Raag , opened in 2019, have pakoras and Kerala fried chicken on the menu.
ChatGPT, can revolutionise the way you manage your kitchen, from organising your recipes, scaling dishes and optimising food costs, to suggesting ingredient substitutions, planning menus, and enhancing staff productivity. Also, check How to Use ChatGPT to Create Training Material for Restaurant & Cafe Employees.
Big dinners are also on the menu, including a seared salmon dinner, schnitzel sandwiches, and a Frankford Chicken Dinner for two. Calamari and alcoholic lemonade slushies on the menu? Every year, a new chef is in charge of the menu, so stay tuned for the 2021 opening on April 22nd! Importantly, the menu includes DIM SUM!
Whether launching a new concept or expanding into a different market, menu development is critical for a restaurant’s success. That means balancing brilliant ideas with practicality and taking the time to consider all variables that can impact food costs , menu scalability, and customer first impressions. What is Menu Development?
The holiday season is just around the corner. But with these opportunities come unique challenges that can test even the most seasoned teams. This year, set your restaurant up for its most successful holiday season yet with OpenTable. No-shows and last-minute cancellations can significantly impact your revenue.
Savor is affiliated with Niagara Falls’ culinary school and features an inventive menu full of local ingredients. They can also take dietary needs into account, so simply tell the staff if you have any allergies or aversions. Their menu is seasonally based and changes often, so make sure that you check their website before you go.
Eighty-five percent of customers will visit your website before deciding to dine in or order out, and the most important factor in their decision is your menu. When your guests order online, they principally interact with your menu, effectively making it your salesperson. Because of this, effective menu planning is critical.
Seventy-seven percent of your customers will visit your website before deciding to dine in or order out, and the most important factor in their decision is your menu. When your guests order online , they principally interact with your menu, effectively making it your salesperson. Tell a story about your menu with strategic labeling.
Was the draw the menu options, the atmosphere, or the location? What were your favourite food and drink items on our menu? The insight here will help you know whether to keep specific dishes on your menu. Do you have any dietaryrestrictions that hindered you from ordering certain dishes? Food Questions 9.
launched the Ecolab Science Certified Program, a comprehensive program combining advanced chemistry with new public health training and audit verification to deliver a higher standard of cleanliness for public health and food safety required due to the COVID-19 pandemic. Ecolab Science Certified Program. Ecolab Inc.
Anything on the menu is great, but I highly recommend the smoked salmon eggs benedict (with citrus hollandaise!). In addition to their regular menu, Buttermilk has both a vegan and gluten-free menu to cater to dietaryrestrictions. This restaurant is known for dinner, but their brunch menu is also fantastic!
At their core, table ordering systems offer: Interactive digital menus: High-resolution photos, detailed descriptions, and dietary filters enhance decision-making. Augmented Reality (AR) Transforms menus into interactive 3D visuals of dishes and displays nutritional information. Talk about efficiency on steroids!
While staff did work with local, seasonal, unique ingredients, servers and cooks alike say they grew uncomfortable telling stories about some of the restaurant’s sourcing and preparation practices, including for a number of its signature dishes, which they considered misleading. Obviously we were buying more locally than most do,” Teall says.
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