This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
How do you handle special dietary requests or food allergies? Hiring the right wait staff is one of the most critical decisions for any restaurant owner. Your waiters and waitresses are the face of your establishment, shaping the customer experience and directly impacting revenue. How do you stay energetic and deliver quality service?
billion transactions and $67 billion in sales in 2024. Companies saw a sales boost in 2024 as loyalty transactions increased by over 30 percent. This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America.
In the Superfood Salad Bowl, protein options like grilled chicken, tofu, or chickpeas are available, catering to different dietary preferences. From an employer’s perspective, corporate cafeterias can be an effective tool for attracting and retaining top talent. These dressings provide healthy fats and additional nutritional benefits.
What’s keeping restaurants humming: mobile point-of-sale (POS) units, ordering terminals, tabletop tablets, and tablets for the waitstaff. This includes integrating point-of-sale terminals, fixed and mobile POS devices, and tabletop tablets for easy ordering and paying. Internet of Things (IoT) technology.
Ensuring guests experience true hospitality is tantamount to running a successful restaurant. Thanks to restaurant technologies, it’s possible to not only deliver a superior customer experience — the crux of hospitality — but also take things to the next level. Yes, the importance of a good customer experience has always been key.
Launching virtual brands helps established restaurants engage new customer segments in several ways—from breaking into new dayparts to testing new products and geographical markets to driving incremental sales—and there is plenty of room in the space for newcomers, too. Breaking Into New Dayparts.
With integrated point-of-sale (POS) systems, the entire dining process is streamlined, from when customers order to when they pay for their meals. POS systems offer a multitude of benefits for businesses, including: Streamlined operations by automating various tasks such as sales transactions, inventory management and reporting.
71 percent rely on delivery for 11 percent or more of sales. 33 percent rely on delivery for more than 20 percent of sales. 65 percent rely on mobile ordering for 11 percent or more of sales. 25 percent rely on mobile ordering for more than 20 percent of sales. Investment in delivery and mobile ordering pays off.
Customers now want to see what’s in their food and have the option to adjust meals to fit their dietary needs. When customers pay and note their dietary needs, the kitchen gets an alert. This kind of customization is possible thanks to advanced point-of-sale systems designed with diner needs in mind.
The incorporation of AI into point-of-sale systems has streamlined transactions resulting in reduced waiting times and higher customer satisfaction. As we step into the new year, it is crucial to examine how AI goes beyond being a buzzword and becomes a real driving force that shapes the way we experience dining.
In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. White Castle Employs Flippy the Robot. As part of the deployment, White Castle will bring the new version of Flippy, Robot-on-a-Rail (ROAR), into kitchens for testing and future integration.
Since every part of Ono’s assembly process is monitored by hundreds of sensors to ensure there is no spillage, cross-contamination, or inconsistencies; customers with dietaryrestrictions, allergies, or simply specific preferences no longer have to worry that their blend might include ingredients it shouldn’t. Ono Food Co.
Since our founding 10 years ago, we’re proud to have facilitated 5 billion consumer orders, driven over $100 billion in sales for merchants, and helped Dashers earn over $35 billion through the platform. Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024.
Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6 percent in November, which represents the third consecutive month of positive sales growth and the strongest since January. Thanksgiving typically represents lower sales volumes for most industry segments.
over the years, our family has always made a point of eating at CPK. . over the years, our family has always made a point of eating at CPK. As part of its accelerated global growth focus, CPK intends to further expand in Canada, including to Vancouver, British Columbia and Toronto, Ontario. Giorgio Minardi and Naheed Shariff.
The conventional approach of utilizing points-based reward systems is making way for a more personalized and gratifying model. I anticipate an array of tailored incentives for patrons, moving beyond predictable points. I anticipate an array of tailored incentives for patrons, moving beyond predictable points.
These systems can handle complex interactions, such as taking orders, answering menu questions, and providing recommendations based on guest preferences or dietaryrestrictions. Cloud Point-of-Sale (POS) Systems Cloud POS systems offer significant advantages over traditional systems.
Menu Planning : ChatGPT can use its extensive knowledge to suggest dishes that complement each other, taking into account factors such as seasonal ingredients, customer preferences, and dietaryrestrictions. Are you keen to make more use of technology in your culinary and business operations?
Finding the right balance is crucial for driving sales, managing costs, and providing a best-in-class experience. Menu development is the process of aligning back-of-house culinary talent with operations management to design a profitable, sustainable menu that aligns with the brand.
Flippy ROAR for Sale. “Certification to NSF/ANSI food equipment standards mean Flippy ROAR meets rigorous requirements for material safety, hygienic design and performance,” said Sara Risley, associate managing director of food equipment at NSF International. ” touchscreen monitor mounted on the ROAR system.?.
In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. PPP Forgiveness Links and EZ App. Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR.
Menus are accommodating dietary preferences and identities, as well as taking various cultures into consideration, and even creating entire vegan menus. Lime Venue Portfolio recently released research on how event buyers are more inclined to offer plant-based menus as they become more common and popular among guests. JACK of all trades.
This can range from knowing a guest’s dietaryrestrictions and empowering servers to make suggestions based on past order history, to noting regulars’ table preferences, to remembering that a customer’s last visit was on their birthday. Streamlining the In-Person Experience. In fact, 50 percent of U.S.
An estimated 3,000 people in the U.S. die each year due to foodborne illness. Recent surveys confirm the importance of cleaning and sanitizing in food industry establishments for building customer confidence and in influencing diner choice. When people see dirt or grease at a restaurant, 82% say they lose their appetite.
With insights drawn from leading industry sources, we aim to equip you with the knowledge and tools to navigate this digital transformation, ensuring your restaurant not only keeps pace with the times but thrives in the face of change. Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience.
of consumer foodservice sales globally, but it’s significantly higher in more developed regions like Western Europe (7.2%) and North America (4.5%). of consumer foodservice sales globally, but it’s significantly higher in more developed regions like Western Europe (7.2%) and North America (4.5%). In the U.K.
We organize all of the trending information in your field so you don't have to. Join 49,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content