Modern Restaurant Management

NOVEMBER 19, 2019

Every restaurant has a back of house and a front of house. Cloud Kitchens are restaurants with no front of house. This indicated a clear trend that a “restaurant” does not need to necessarily comprise of both front of house and back of house components.

Delivery 145

Delivery Front of House Back of House Mobile Ordering 145

7 Shifts

JANUARY 26, 2021

Here are a few ideas: Contactless is King While contactless cards, drop off delivery, app-based payments, and QR codes have been around, the pandemic has made them more popular than ever. 2020 was a year that the restaurant industry won’t soon forget. million out of work, it was nothing short of devastating. Embrace Digital Hospitality ??

2021 370

2021 Front of House Social Media Back of House 370

Deliverect

AUGUST 31, 2020

This is particularly true when you offer eat-in, takeaway, and multiple delivery options as it can be very difficult to know where to prioritize. When it comes to delivery, your first priority will be getting good data in. The first thing you should consider is streamlining your delivery menu.

Delivery 146

Delivery Front of House Point of Sale Back of House 146

Focus POS

APRIL 16, 2020

Though your regular in-house dining may be closed down, you can leverage pickup and delivery services to stay in business while ensuring the safety of employees and customers alike. . Set up Designated Pickup and Delivery Space. This can also streamline your pickup and delivery operations. .

Delivery 160

Delivery Front of House Mobile Ordering Download 160

7 Shifts

SEPTEMBER 20, 2021

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Online ordering and delivery are one of the fastest growing aspects of the restaurant industry, up 124% in 2020. Here are a few examples of each: First-party delivery.

Technology 370

Technology Front of House Social Media Back of House 370

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. A better description might be a balancing act that presents new and unique challenges every day. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. This part of the job is arguably the most multi-faceted.

Management 397

Management Management Kitchen Safety Front of House 397

Deliverect

DECEMBER 7, 2020

Some full-service restaurants managed to pivot and find a way to offer their multi-course meals for delivery. Many quick-serve and fast-food restaurants thrived using delivery and drive-thru channels. Many quick-serve and fast-food restaurants thrived using delivery and drive-thru channels. Takeout is king.

Online Ordering 148

Online Ordering 2021 Delivery Ordering 148

Xtra Chef

JANUARY 6, 2021

One of these innovative restaurant technology categories is delivery management and optimization software. One of these innovative restaurant technology categories is delivery management and optimization software. Enter the food delivery landscape. 2020 was the year of food delivery. Today, there are 5.6

Delivery 146

Delivery 2021 Management Management 146

Deliverect

DECEMBER 7, 2020

Some full-service restaurants managed to pivot and find a way to offer their multi-course meals for delivery. Many quick-serve and fast-food restaurants thrived using delivery and drive-thru channels. Many quick-serve and fast-food restaurants thrived using delivery and drive-thru channels. Takeout is king.

Online Ordering 146

Online Ordering 2021 Delivery Ordering 146

Modern Restaurant Management

JANUARY 29, 2020

As we head into 2020 and digital ordering continues to boom, the restaurant segment is in for some major changes, particularly when it comes to delivery. According to research done by eMarketer , 23 percent of all smartphone users will use a food delivery app by 2023. Still, these partnerships aren’t always a win-win situation.

Delivery 184

Delivery Front of House Fast Casual Customer Service 184

7 Shifts

SEPTEMBER 1, 2022

Or, if you've worked in a restaurant as a chef, line cook, or as part of the FOH (front-of-house), you may have used this hospitality term yourself. Food runners fluctuate between the front and back of the house, and are likely to be the messenger that communicates what is 86'd from BOH to FOH. Table of Contents.

Definition 360

Definition BOH FOH Front of House 360

Restaurant365

MARCH 25, 2020

Adjusting how you get your menu items in front of customers could help curb the drop in your sales numbers due to the COVID-19 pandemic. As many restaurant operators transition from dine-in service to delivery and takeout service only, there are many operational decisions to make. Provide curbside pickup.

Delivery 107

Delivery FOH Front of House Mobile Ordering 107

7 Shifts

JANUARY 11, 2021

The traditional division of labor between the front of the house and back of the house is no more, and restaurant employees have taken up responsibilities this year that they never imagined. "Winter is coming".said said every restaurateur in existence. But 2021 is the year to evolve your restaurant for whatever comes next.

Guest Recovery 358

Guest Recovery Online Ordering Outdoor Front of House 358

Foodable

AUGUST 31, 2021

Listen to "The Future of the Delivery Space | Season 4, Vol. In the latest episode of Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “ The Finance Guy” chat with Marty Hahnfeld , Chief Customer Officer at Olo , to explore the future of delivery. 10: Olo" on Spreaker.

Delivery 86

Delivery Front of House Hospitality Hotels 86

Modern Restaurant Management

DECEMBER 22, 2022

Miso Robotics provides intelligent automation solutions for foodservice that solve some critical back-of-house kitchen operations. Prior to the pandemic, restaurant jobs – especially those back-of house – have seen high turnover rates. fewer employees in the front-of-house and 6.2 Across the U.S.,

2023 188

2023 Front of House Back of House 2022 188

Modern Restaurant Management

APRIL 8, 2024

This is also well-known in foodservice with the fast-paced work required in back and front of house. However, the same abbreviated timeline is present for kitchens and delivery times, stock rotation, and refrigeration all must be considered. There is no slow moving in these industries.

Food 187

Food 2002 Food Safety Kitchen Safety 187

7 Shifts

FEBRUARY 5, 2021

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it’s just the beginning. If the past few years have taught us anything, it’s that restaurant technology is no longer a nice-to-have. That’s where a cloud-based inventory management system comes in.

Social Media 370

Social Media Front of House Back of House Point of Sale 370

7 Shifts

DECEMBER 16, 2020

Delivery & takeout Initially, The Snug followed what many restaurants were doing by implementing their own takeout and delivery service. Zack himself took up the role of delivery driver and spent his evenings driving food orders across the city. San Francisco did this shared spaces program, like a lot of cities.

FOH 284

FOH Back of House Front of House Point of Sale 284

Restaurant Clicks

OCTOBER 22, 2021

Seafood delivery services provide excellent customer service by providing the freshest fish available. While this practice is safe and common, for the freshest tasting catch, try a delivery service. Best Seafood Delivery Services. You can purchase fish as a regular delivery for yourself or send a filet as a gift.

Delivery 117

Delivery Sustainability Customer Service Food Order 117

Deliverect

APRIL 1, 2020

Restaurants today have only two options: they can stay open by offering online delivery and/or takeout, or close up shop and wait for the proverbial storm to pass. Online food delivery has been skyrocketing in the past few years, so many restaurants already have a solid delivery model in place. already pay upfront and online.

Delivery 91

Delivery Food Online Ordering Food Safety 91

7 Shifts

JUNE 27, 2022

Kristen knows ghost kitchens well—and after a stint at Zuul, she went to found her own ghost kitchen, Hungry House. Why Hungry House is called an “anti” ghost kitchen. After Zuul was acquired by ghost kitchen competitor, Kitchen United in summer 2021, she went on to found Hungry House. We get into: Ghost kitchen myths.

Front of House 195

Front of House Food Supply Consumer Goods Customer Experience 195

Modern Restaurant Management

FEBRUARY 8, 2023

can help restaurateurs automate tasks and lessen the burden of staff running the front and back of the house. Meanwhile, mobile delivery and online takeouts, or even opening an online store can be new revenue streams. Having an online delivery or takeout but still maintaining that elevated service is an added plus.

Fine Dining 197

Fine Dining Technology Front of House Sustainability 197

Modern Restaurant Management

JANUARY 13, 2023

Just as the pandemic fueled digital transformation via no-contact delivery apps, QR code menus, and digital ordering, restaurants challenged by lack of staffing will likely turn to technology like Artificial Intelligence (AI) to alleviate pain points. But arguably no issue has proven to be as constant and bedeviling as the labor shortage.

Front of House 211

Front of House Back of House Online Ordering Food Order 211

Deliverect

SEPTEMBER 2, 2019

With the whole restaurant industry getting on the delivery bandwagon, you may be feeling the heat and wondering if it’s time to jump on yourself. But is food delivery worth the investment? Rest assured: not only does delivery pay off, it’s not all that hard to get into – especially if you work with us!

Delivery 94

Delivery Food Online Ordering Front of House 94

7 Shifts

MARCH 18, 2021

A year ago this month, our industry was rocked to its core. After a few weeks of uncertainty in February and early March 2020, COVID-19 was declared a pandemic on March 11, 2020, by the World Health Organization. America and Canada soon followed suit by declaring states of emergency, effectively turning all restaurants into takeout-only businesses.

Point of Sale 370

Point of Sale Back of House Front of House Outdoor 370

Modern Restaurant Management

APRIL 26, 2022

We'll look at what artificial intelligence is and how it's being used in three different areas of the restaurant industry: back of the house, front of the house, and marketing. Let's start with the back of the house.

Front of House 197

Front of House Back of House Customer Experience Food Order 197

Modern Restaurant Management

MARCH 1, 2022

As brands scrambled to change their business models – whether through the adoption of touchless payments, delivery and curbside pickup, or the use of QR codes to access online menus – consumers were also forced to adapt their dining behaviors. And according to Technomic, Inc.,

Front of House 230

Front of House Loyalty Program Back of House Training 230

Modern Restaurant Management

AUGUST 18, 2020

At the beginning of the pandemic, Paul Dioguardi, owner of Colorado-based Hickory House Ribs, realized there was only so much he could do with the amount of available restaurant tables so he decided to focus on growing the catering side of the business. With COVID, restaurants were shut down completely, only offering takeout and delivery.

Marketing 197

Marketing Front of House Back of House Food Truck 197

7 Shifts

MAY 25, 2020

There’s nothing better than a tidy workstation and clean range hood before service hour; and the post-shift scrub down of the kitchen can be a form of meditation for stressed out chefs. Here are some guidelines to consider implementing before your next shift. Create a sanitization & cleaning checklist ?? Understand cleaning vs sanitizing ??

FOH 338

FOH BOH Kitchen Safety Cash Management 338

EATER

NOVEMBER 11, 2020

Ghost kitchens are essentially just industrial kitchen spaces that only offer delivery and pick-up, doing away with dine-in service entirely, in favor of virtual restaurants that live online. If the image of a digital kitchen housed at the gates of a military academy sounds depressing to you then, well… yeah.

Delivery 104

Delivery Front of House Fast Casual Dine-in 104

Modern Restaurant Management

JANUARY 13, 2022

The core teams that need to appreciate and cooperate are the front-of-house waiting teams, the bar staff, and the kitchen team. The last thing you want to do is promise customers delivery times that you have no chance of delivering. Untrained and unmotivated staff. Inefficient management of staff. No realistic table management.

Front of House 218

Front of House Kitchen Safety Customer Service Point of Sale 218

Modern Restaurant Management

JANUARY 10, 2022

Here are six things you can expect to see in back-of-house tech in 2022. After adopting better delivery and takeout technology in 2020, restaurants are now turning their tech budgets toward bringing in back of house. We expect to see more operators investing in back-of-house as they fully flesh out their tech stack.

Back of House 208

Back of House 2022 BOH Front of House 208

7 Shifts

FEBRUARY 26, 2021

The easiest way to get your food out there is by partnering with a third-party delivery app. But when it’s so dead simple to get listed on third-party delivery marketplaces and take orders, why do all the other work to create your own system when you are a time-strapped restaurateur? It will still cost you to run your own delivery.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

7 Shifts

DECEMBER 16, 2021

Notable increases in shifts schedules for Back of House Manager (125%) , Dish/Prep (117%), Cook (111%) and notably, Driver (85%) are indicative of the shift towards off-premise dining brought upon by the pandemic. For restaurant staffing , a lot of talk has been centered around the labor shortage—and who isn't working.

Front of House 195

Front of House Back of House 2019 Employee Relations 195

Modern Restaurant Management

JUNE 15, 2021

Delivery and curbside pick-up reduced on-site staffing. The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. Similarly, third-party delivery services such as DoorDash and Uber Eats, which each reportedly doubled their business last year, rely on restaurant digital menus.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

Cheetah

DECEMBER 20, 2021

Ghost kitchens, a delivery-only restaurant model with no physical space for dine-in, have become essential lifelines during the pandemic. While different operational strategies and business models are put to the test, one thing is clear – ghost kitchens are not a trend, they are the new reality as delivery and dine-at-home surge.

Front of House 148

Front of House Food Supply Back of House Fine Dining 148

Open for Business

NOVEMBER 21, 2022

Streamline the front of house. Run a smooth back of house. Streamline the front of house. Keeping front-of-house activities humming like a well-oiled machine is important for every restaurant. Keeping front-of-house activities humming like a well-oiled machine is important for every restaurant.

Technology 147

Technology Front of House Back of House Online Ordering 147