Modern Restaurant Management

JUNE 3, 2021

This edition of MRM Research Roundup features What Feeds Us, top delivery apps, popular drinks and who is winning the chicken wars. In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. Fast food reigns supreme.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Modern Restaurant Management

NOVEMBER 4, 2021

As consumer options and demand shifted, businesses were forced to adapt and prioritize new technologies and alternate ordering experiences that would allow them to deliver on customer expectations. Adopting a digital-first environment quickly became a priority and mobile technology is playing an integral role.

Mobile Ordering 203

Mobile Ordering Marketing Menu Fast Casual 203

Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Lavu

OCTOBER 13, 2023

A higher average table turnover rate may mean that more guests can be served right at the table in a given period of time, which can lead to increased sales and revenue. A higher average table turnover rate may mean that more guests can be served right at the table in a given period of time, which can lead to increased sales and revenue.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

7 Shifts

JUNE 4, 2021

Break-even point. Sales per labor hour. You can now determine what percentage this is off your overall sales to get a picture of your restaurant's financial health. Business is often a game of numbers, and restaurants are no exception. If it's not measured, it won't be managed. Table of Contents: Cost of Goods Sold.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Modern Restaurant Management

AUGUST 17, 2020

Forty percent of those surveyed in the US and 39 percent in the UK said they would feel safer if they could view the menu from their mobile device, while 35 percent in the US versus 31 percent in the UK would like to be able to pay in the same manner. The US and UK also varied on how they wanted to retrieve take-out orders.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Modern Restaurant Management

JUNE 23, 2022

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Fast forward to 2022. Who makes the magic happen?

Food 189

Food Food Safety Front of House Fast Casual 189

Modern Restaurant Management

FEBRUARY 1, 2022

Fifty-one percent of adults say they aren't eating at restaurants as often as they would like, which is an increase of six percentage points from before the pandemic. Fifty-one percent of adults say they aren't eating at restaurants as often as they would like, which is an increase of six percentage points from before the pandemic.

2022 207

2022 2030 Food Supply Recruiting 207

Modern Restaurant Management

JULY 15, 2020

According to the latest Financial Trends Insights from Black Box Financial Intelligence™ , based on data from the week ending June 28, restaurants sales continue improving. See the latest sales and traffic results here: Sales Improve but Restaurants Should Brace Themselves for Challenges Ahead. Financial Trends Insights.

2020 195

2020 Mobile Ordering Point of Sale Fast Casual 195

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. March Sales Decline. Same-store sales for restaurants dropped by 28.3 Same-store sales for restaurants dropped by 28.3 percent in March.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

Modern Restaurant Management

DECEMBER 16, 2021

While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge. Chick-fil-A even reported disabling curbside ordering in some locations to reduce strain on their workers. In August, the restaurant industry lost more than 40,000 jobs.

2022 189

2022 Hospitality Loyalty Program Point of Sale 189

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Falling outlets, rising sales. But sales have bounced back well over the first six months of 2021, and are now running ahead of 2019 levels. ” 2.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Modern Restaurant Management

JANUARY 3, 2024

The conventional approach of utilizing points-based reward systems is making way for a more personalized and gratifying model. I anticipate an array of tailored incentives for patrons, moving beyond predictable points. I anticipate an array of tailored incentives for patrons, moving beyond predictable points.

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

The Restaurant Times

JANUARY 24, 2022

The idea of allowing users to skip the queue as well as the enormous revenue opportunity available in table ordering mobile app category is driving restaurants and app development companies to innovate. Quick-serve, fine-casual, and fast-food restaurants have taken to restaurant ordering apps faster than full-service restaurants.

Customer Experience 105

Customer Experience Ordering Mobile Ordering Front of House 105

Aaron Allen & Associates

MARCH 3, 2022

We’ll explore software for inventory management, restaurant payment and billing, food delivery, dashboards, restaurant onboarding, reservation management, and ERP systems. The point of sale system is the nervous system for the restaurant tech stack. That’s where restaurant management software comes in.

Management 120

Management Management Mobile Ordering Point of Sale 120

Next Restaurants

MAY 4, 2021

Takeout orders and delivery have taken the lead in a world where it’s difficult to sit in a crowd. Self-Ordering Kiosks. To better the contactless experience, many restaurant chains such as McDonald’s have put in self-ordering kiosks. This avoids the hassle of standing in a line or shouting out your order.

Online Ordering 136

Online Ordering Fast Casual Mobile Ordering Point of Sale 136

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

JANUARY 22, 2020

Online Ordering and Mobile Apps. Unlike before, when you had to memorize the delivery numbers of your favorite fast-food chains, you can now order in with just a click. Unlike before, when you had to memorize the delivery numbers of your favorite fast-food chains, you can now order in with just a click.

Customer Service 228

Customer Service 2020 Social Media Mobile Ordering 228

Sling

JULY 24, 2023

Some of these apps are designed to solve specific problems, like shift scheduling or point of sale , while others boast all-in-one suites for every aspect of restaurant management. You can view data on labor costs versus sales over time to make intelligent decisions on how many staff you’ll need clocked in at different times.

2023 78

2023 Management Management Tip Distribution 78

Apicbase

MARCH 28, 2024

Fast and friendly service. Sales optimisation. Restaurant back-of-house operations form the backbone of a restaurant’s success. The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. These include food production and inventory management. What Is Back of House in a Restaurant? Cost control.

Back of House 52

Back of House FOH BOH Front of House 52

EATER

JANUARY 5, 2022

We’re here to disrupt the food deliveries industry,” says Ben Thein, COO of Flytrex , an Israeli drone delivery company. Partnering with the Mexican grilled chicken chain, the drone system has completed about 500 deliveries so far, mostly in North Carolina, with plans to expand in the Dallas area soon. What a bold future.

Food 144

Food Mobile Ordering Online Ordering Food Order 144

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. White Castle Employs Flippy the Robot. As part of the deployment, White Castle will bring the new version of Flippy, Robot-on-a-Rail (ROAR), into kitchens for testing and future integration.

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Lavu

FEBRUARY 26, 2020

Today, technology is at the helm of on-premise ordering processes. Customers in the restaurant industry can directly place their orders on tableside tablet systems. The new technology also allows servers to enter customer orders on hand-held devices. Tracking and measuring sales metrics. Tableside Ordering System.

Technology 78

Technology Ordering Mobile Ordering Point of Sale 78

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. designed with high-rent urban areas in mind.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Modern Restaurant Management

DECEMBER 21, 2020

We have also learned that our guests are willing to try new things and have really embraced our touchless ordering system as well as our new takeout offerings. We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Modern Restaurant Management

JULY 30, 2021

Participants in MyChange with SaverLife receive access to the national SaverLife platform and the opportunity to participate in national savings challenges, access financial education articles, engage in forums and accumulate redeemable points for a chance to win prizes. “We are very excited about our partnership with SaverLife. .

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

The Restaurant Times

JANUARY 11, 2023

And automated order taking, well, it is going to be one of the top trends in the restaurant industry in 2023. . Automated order-taking refers to technology, operating systems, or software that take orders from customers and respond to them automatically. Why Should You Integrate Automated Order Taking?

Ordering 52

Ordering Online Ordering Mobile Ordering Loyalty Program 52

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Lavu

MARCH 27, 2020

There’s a reason there are millions of food photos on Instagram and just a few thousand of point of sale systems (POS). They can do anything from ensuring order accuracy to accepting payments and even performing payroll and accounting for you. Think of them as the real-life version of those house robots from ’80s movies.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

Modern Restaurant Management

MAY 18, 2020

The Small Business Administration (SBA), in consultation with the Department of the Treasury , released the Paycheck Protection Program (PPP) Loan Forgiveness Application and detailed instructions for the application. Step-by-step instructions on how to perform the calculations required by the CARES Act to confirm eligibility for loan forgiveness.

Front of House 208

Front of House Back of House Online Ordering Kitchen Safety 208

Next Restaurants

MAY 4, 2021

Takeout orders and delivery have taken the lead in a world where it’s difficult to sit in a crowd. Self-Ordering Kiosks. To better the contactless experience, many restaurant chains such as McDonald’s have put in self-ordering kiosks. This avoids the hassle of standing in a line or shouting out your order.

Online Ordering 78

Online Ordering Fast Casual Mobile Ordering Point of Sale 78

Lavu

JANUARY 21, 2020

Customers want to make their orders and have their food delivered as fast as possible. To address the challenges of delayed service delivery , the use of restaurant kiosks has emerged and grown at an incredible speed. The kiosk system of placing food orders has become a preference for customers, especially the millennials.

Fast Casual 78

Fast Casual Point of Sale Customer Service Food Order 78

Modern Restaurant Management

JUNE 18, 2020

As stay at home orders are lifted, consumers will begin visiting restaurants and businesses locally while practicing social distancing. Around one in six (16 percent) will avoid dine-in experiences altogether in favor of delivery or take-out. On the Road to Recovery. Traffic to restaurants in other markets, including the U.S.,

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

Modern Restaurant Management

OCTOBER 17, 2019

Wahlburgers launched a mobile app featuring user-friendly experiences such as online ordering and access to extended member benefits through its WahlClub, the brand’s loyalty rewards program., The WahlClub awards guests one point for every eligible $1 they spend at participating Wahlburgers locations throughout the U.S.

Franchise 77

Franchise Franchising Mobile Ordering Loyalty Program 77

Modern Restaurant Management

SEPTEMBER 15, 2020

TIPs offers training for individuals on the responsible sale, service and consumption of alcohol. These features include tableside mobile ordering, NFC contactless payments, and direct online ordering. Hospitality Recovery Coalition. Unfortunately, many already have. NAB Acquires SALIDO.

Fast Casual 162

Fast Casual Casual Menu Mobile Ordering 162

The Food Corridor

MAY 22, 2020

If you’re looking at the shorter term, for now, read our posts on how to transition your business to delivery or ecommerce and how other businesses have pivoted. You’re probably tired of hearing the phrase the new normal. And might be wondering what it actually means for you and your business – how will your clients safely produce food?

Food Truck 80

Food Truck Online Ordering Kitchen Safety Catering 80