Modern Restaurant Management

MAY 3, 2021

This success is based on a pivot to seamless mobile experiences and tech-driven data amid an ever-changing set of variables from regulation to consumer behaviors. The NPD Group predicted that restaurant digital orders would triple in volume by the end of 2020 , with mobile leading the way. Simplified Mobile Experience.

Technology 198

Technology Mobile Ordering Kitchen Safety Food Safety 198

Modern Restaurant Management

MAY 23, 2023

For lengthy periods over the course of two years, businesses were forced to operate solely on a take-out and delivery basis, and it soon became evident that everybody would need to up their game. Consumers ordering deliveries still want to make sure it feels like they are treating themselves.

Customer Service 167

Customer Service Dietary Restrictions Delivery Online Ordering 167

Modern Restaurant Management

OCTOBER 27, 2020

Open Up More 'Ghost Kitchens' Restaurant locations are having a hard time keeping up with all the mandated restrictions to dining in. We’ve seen entire states reopen and re-close in short order due to spikes in cases. So innovative chains are instead doubling down on the safer service option: takeout and delivery.

Innovation 223

Innovation Hiring Mobile Ordering Kitchen Safety 223

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

AUGUST 9, 2022

Luckily, those tools already exist, enabling restaurant owners to save money, expedite contactless set-up and payments, and even fulfill customer orders directly (no outside delivery app necessary) on platforms that stay in-line with the restaurant’s brand image. It’s a connected way to ensure the customer remains happy.

Loyalty Program 202

Loyalty Program Mobile Ordering Kitchen Safety Online Ordering 202

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 216

2022 Mobile Ordering Guest Recovery Point of Sale 216

Goliath Consulting

JUNE 30, 2020

But even after the pandemic, sanitation and safety concerns are expected to remain, and the restaurant business model may have to evolve in a way that utilizes more tech-driven service systems. And clearly, online delivery will start to become an indispensable part of the dining culture as customers dine-in less. Employee Health.

Kitchen Safety 139

Kitchen Safety Food Safety Front of House Back of House 139

Apicbase

MARCH 28, 2024

Additionally, the BOH handles food safety and restaurant administration. This includes the food prep and kitchen areas, food storage rooms, walk-in fridges, pot wash stations, staff break rooms, and offices. Food safety. The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. Cost control.

Back of House 52

Back of House FOH BOH Front of House 52

Modern Restaurant Management

JANUARY 3, 2024

Think behind-the-scenes kitchen tours or insights into who the people are that work at the restaurant, offering patrons a chance to immerse themselves in the brand. Machine learning is capable of organizing menu items in a way that incentivizes customers to order promoted items – an adaptable menu.

2024 133

2024 Loyalty Program Customer Experience Customer Service 133

The Restaurant Times

JULY 2, 2020

Along with offering quality in food and service, safety and hygiene will be of paramount importance. Right from the kitchen to the front-of-house operations, restaurant operators must strictly follow the guidelines set by the government and institute safety practices to ensure a safe and hygienic dining environment for their customers. .

Kitchen Safety 98

Kitchen Safety Mobile Ordering Food Safety Online Ordering 98

Ken Burgin

AUGUST 1, 2023

Ask people from one department to suggest a solution for another department eg front of house suggests the solution for a kitchen problem. The Jammed Kitchen: Imagine it’s Saturday afternoon, one of the busiest times at your restaurant. The kitchen staff must be more relaxed and confident about keeping up with the current demand.

Training 60

Training Management Management Kitchen Safety 60

Cheetah

APRIL 10, 2020

You want to make sure you have high-quality staff preparing the food in your restaurant kitchen and serving customers. Let your restaurant kitchen do the cooking for you. Why should your restaurant kitchen stop operating just because you or your chef aren’t there? Automated order flow. Sound about right? Best of all?

Kitchen Safety 103

Kitchen Safety Food Safety Front of House Inventory 103

Modern Restaurant Management

JULY 14, 2020

White Castle launched a planned pilot with Miso Robotics – creators of the first autonomous grilling and frying kitchen assistant, Flippy – to accelerate the adoption of artificial intelligence and robotics in the restaurant industry. QSR Automations added contactless features within ConnectSmart Kitchen and DineTime.

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Ghost kitchens cut the cost of real estate and labor by reducing the restaurant model to accommodate off-premise food sales. What is a ghost kitchen?

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Modern Restaurant Management

DECEMBER 21, 2020

We have also learned that our guests are willing to try new things and have really embraced our touchless ordering system as well as our new takeout offerings. We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe.

2020 198

2020 Kitchen Safety Food Safety Loyalty Program 198

Modern Restaurant Management

DECEMBER 16, 2021

Chick-fil-A even reported disabling curbside ordering in some locations to reduce strain on their workers. Next year, operators will continue to lean into technologies like order and pay-at-the-table options, mobile ordering and curbside operations to increase efficiency and decrease the number of staff needed.

2022 190

2022 Hospitality Loyalty Program Point of Sale 190

Touch Bistro

MAY 26, 2021

This means you’ll have to continue to follow strict safety protocols to make sure everyone is safe and that your restaurant remains on the right side of the law. Equipment and Technology. A mobile POS that you can take tableside to capture customer orders. . Delivery is big business for restaurants right now.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Lavu

DECEMBER 6, 2019

In its most fundamental definition, a POS framework is a mix of POS equipment and POS programming to make a POS machine for preparing an exchange and installment. Customers are able to reserve tables, order meals, and show up to the restaurant at mealtime to skip the line and not wait in the kitchen. Virtual Reality Onboarding.

Kitchen Safety 78

Kitchen Safety Social Media Point of Sale Front of House 78

Modern Restaurant Management

JULY 30, 2020

.” Fafa’s desire to expand their business, while ensuring the safety of employees and customers is as strong as ever. Orders from online channels and delivery partners had to be manually entered into its previous Point-of-Sale (POS) system, and manually delivered to the kitchen.

Technology 153

Technology Operations Loyalty Program Point of Sale 153

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. QDOBA's New Concept.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Modern Restaurant Management

JANUARY 22, 2021

Golden Chick’s modular restaurant design will feature a drive-thru as well as an area for online order pick-ups in a 1,920-square-foot space. A 1,400-square foot model without interior seating is also currently in development and will be equipped with a drive-thru and walk-up order window. Army Officer.

Franchise 204

Franchise Franchising 2020 2021 204

Transact

DECEMBER 18, 2019

Mobile Technology. In 2020, expect more restaurant owners and managers to start leveraging mobile devices more often as a means of managing operations. . Fast-food restaurants like McDonald’s are using self-serve kiosks as a way to improve the ordering experience for their customers. Consolidated Online Ordering and Delivery.

Technology 83

Technology 2020 Mobile Ordering Online Ordering 83

Modern Restaurant Management

MAY 18, 2020

Adapting with a tighter, more focused menu to allow kitchens to better plan labor and prep needs and manage enhanced sanitation routines. Embracing preparation and safety protocols as part of your restaurant's story. Seeking opportunities to create new, lasting rituals to signal safety, to claim new spaces and to innovate.

Front of House 209

Front of House Back of House Online Ordering Kitchen Safety 209

Modern Restaurant Management

AUGUST 14, 2020

Dickey’s Barbecue Pit is expanding its franchise opportunities to feature another nontraditional franchise model – virtual kitchens and has executed area development agreements to bring more of Dickey’s slow-smoked, Texas-style barbecue to Chicago, Houston and Orlando, as well as make its debut in Providence, Rhode Island.

Franchise 190

Franchise Franchising Kitchen Safety Food Safety 190

Modern Restaurant Management

AUGUST 12, 2021

When the pandemic hit and indoor dining was prohibited, the demand for online ordering, curbside pickup and drive-thru usage skyrocketed. As QSRs continue to evolve their technology capabilities, it’s important to look beyond the obvious options, like mobile app ordering and online delivery. AI Voice Automation.

Employee Relations 198

Employee Relations Customer Experience Customer Service Mobile Ordering 198

Modern Restaurant Management

JUNE 18, 2020

As stay at home orders are lifted, consumers will begin visiting restaurants and businesses locally while practicing social distancing. Around one in six (16 percent) will avoid dine-in experiences altogether in favor of delivery or take-out. Diners’ main concerns about visiting restaurants again include cleanliness and safety.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

The Restaurant Times

APRIL 27, 2022

It is one of the most thriving businesses for newcomers in the industry, especially when experimenting with a new kitchen format like a cloud kitchen. . What Is A Cloud Kitchen? Popularly known as the Virtual Dining concept, a cloud kitchen is also known as a dark or ghost kitchen. How Does It Work? .

License 52

License Kitchen Safety Customer Service Mobile Ordering 52

Modern Restaurant Management

MARCH 16, 2020

and Canada through free delivery and marketing efforts.” “Efforts that promote drive-thru, takeout and delivery are important tools to help restaurants continue to serve consumers during challenging times." “These are challenging times for restaurants. .” " To learn more and register, click here.

Food Safety 234

Food Safety Kitchen Safety Small Business Employee Relations 234

The Restaurant Times

APRIL 8, 2022

Once that is done, you must get the restaurant plan approved by the food control department, and then apply for the food license from the Department of Food and Safety. Other than the basics, you need a great team behind the counter and in the kitchen for your restaurant to run efficiently. Purchase Kitchen Equipment.

License 52

License Kitchen Safety Employee Relations Mobile Ordering 52

Goliath Consulting

AUGUST 27, 2021

4 Food robots are even being used on campuses, apartments, and hotels for food delivery. Moley is known as the “world’s first robotic kitchen” that has the ability to cook over thousands of recipes, plate the dishes, and clean after it’s done. The machine can now scan its employees’ hands to ensure food safety.

Food 88

Food Kitchen Safety Mobile Ordering Food Order 88

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. Food delivery is nothing new, of course. In this guide, we’ll cover: What is a ghost kitchen (aka cloud kitchen)?

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

The Restaurant Times

APRIL 18, 2021

With the UAE restaurant industry going all tech-centric, many restaurateurs have considered shifting to cloud kitchens. According to the UAE PRIME report published by POSist, around 70 percent of the restaurant professionals were interested in investing in cloud kitchens. Web Ordering/Mobile Ordering.

Mobile Ordering 52

Mobile Ordering Kitchen Safety Point of Sale POS 52

Restaurant Engine

MAY 6, 2020

Whether they order to-go for family members in different households or just for their own mothers, dining-in will be the new normal this Mother’s Day. More dependent on third-party delivery services than ever before, apps like GrubHub, DoorDash, Postmates and UberEats may be hurting more than helping. million people in the U.S.

Mobile Ordering 96

Mobile Ordering Consumer Goods Food Order Kitchen Safety 96

Modern Restaurant Management

MARCH 31, 2022

After two years of mobile ordering by consumers, menus are becoming more and more interactive both inside and outside. Touchscreens, kiosk ordering, facial recognition, and AI technology will become the norm. That being said, if attention is truly the new currency, then first impressions are also more important than ever.

Employee Relations 190

Employee Relations Back of House Front of House Customer Experience 190

Squirrel Systems

MAY 31, 2021

Ordering is a critical part of the service, and guests today are very comfortable with the variety of methods available. Customers want to be able to order food regardless of location and with little delay. As a result, Omni-channel ordering capabilities have quickly become a must-have for restaurant off-premise service.

Online Ordering 52

Online Ordering Ordering Mobile Ordering Webinar 52

Modern Restaurant Management

SEPTEMBER 15, 2021

Based on findings from a survey hosted on the Angus Reid Forum on behalf of Restaurants Canada, the report shares that on the positive side, Canadians are looking forward to returning to restaurants, so long as safety measures are in place. 78 percent of Canadians have ordered delivery within six months prior to the survey.

2021 179

2021 Loyalty Program Retail Online Ordering 179

Modern Restaurant Management

MARCH 31, 2020

In a newly released deck, it shows the steep decline of foot traffic to America’s businesses in March 2020 due to the spread of Covid19 and associated governmental “shelter in place” orders. Exponential Shift to Grocery Curbside Pickup & Food Delivery. 2 – Food Safety Concerns Hurt Restaurants Most.

2020 113

2020 Food Safety Kitchen Safety Consumer Goods 113