Squirrel Systems

APRIL 22, 2024

From table-side ordering systems to kitchen automation and artificial intelligence, these innovations promise to enhance the dining experience and reshape restaurant operations. This immediate transmission can streamline kitchen operations, reduce errors, and ensure a smoother dining experience.

Technology 111

Technology Dietary Restrictions Loyalty Program Download 111

Modern Restaurant Management

DECEMBER 12, 2023

For instance, our waiter robot, Servi, can handle tasks such as food delivery and table clearing, enabling restaurants to operate more efficiently with fewer employees. For instance, our waiter robot, Servi, can handle tasks such as food delivery and table clearing, enabling restaurants to operate more efficiently with fewer employees.

2024 203

2024 Customer Service Social Media Customer Experience 203

Modern Restaurant Management

DECEMBER 16, 2022

During the pandemic, quick-service restaurants (QSRs) were forced to innovate if they wanted to succeed. Contactless payments started as a safety precaution for many quick-service restaurants (QSRs) – allowing them to offer a curbside service that kept patrons out of the dining room. Tapping Into the Potential.

Customer Service 225

Customer Service Customer Experience Consumer Goods Food Safety 225

Modern Restaurant Management

OCTOBER 26, 2023

With the rise of on-demand delivery and easy-to-use checkout technology driving consumer demand for quick service, restaurant operators are implementing modern payment solutions that provide a more seamless and customer-friendly dining experience ahead of the busy holiday shopping season. remain eager to dine out. In the U.S.

Customer Experience 189

Customer Experience Loyalty Program Mobile Ordering Point of Sale 189

Modern Restaurant Management

FEBRUARY 8, 2023

While Noma’s run as a Michelin restaurant is now at an end, there are many reasons why it doesn’t spell the end of fine dining cuisine as we know it. There’s a high cost in running fine dining restaurants, but the value rests in their place in society. How do we move forward from this? The answer lies in technology.

Fine Dining 197

Fine Dining Technology Front of House Sustainability 197

Modern Restaurant Management

APRIL 5, 2022

As per a recently published report by Future Market insights, the Takeaway and Delivery Food market is going to witness accelerated demand in the coming years with online food platforms. As restaurants shuttered across the world due to the pandemic in 2020, deliveries and takeout orders soared.

Online Ordering 196

Online Ordering Point of Sale Website Management Inventory 196

7 Shifts

JANUARY 31, 2024

Deliveries, payroll, paying vendor invoices, and so on all happen on their own cadence. Oversee incoming deliveries. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. This wide-ranging responsibility is a lot, and it often leads to burnout. Stock incoming inventory.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

MAY 6, 2021

With strict government health lockdowns in place, dining out became a thing of the past. To tackle the concerns of customers and employees while focusing on business growth, restaurant owners will need to look to innovation and reimagine how they once operated. Dining shifted outdoors, inside tents or into bubbles.

Kitchen Safety 189

Kitchen Safety Guest Recovery Employee Relations Technology 189

Modern Restaurant Management

AUGUST 10, 2022

Restaurants must keep innovating to elevate the diner experience. During the pandemic, restaurants of all kinds embraced new technologies and innovative business models to deliver elevated service, curbside convenience, and a digitized consumer experience. It’s a tough time to be in the restaurant business. First-Rate Service.

Customer Experience 188

Customer Experience Online Ordering Customer Service Mobile Ordering 188

7 Shifts

AUGUST 20, 2020

Equipped with a mobile app, staff can review announcements, reach out to managers, and manage tasks wherever they are. Equipped with a mobile app, staff can review announcements, reach out to managers, and manage tasks wherever they are. Fortunately, tech can help boost operational efficiency in restaurants.

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

Modern Restaurant Management

MARCH 9, 2022

Online food delivery and takeaway concept boomed amidst pandemic and continues to gain momentum till today. Multiple restaurants, cafes, bakeries and other food stores integrated takeout and at home delivery to their services to gain customers and keep their business afloat during the crisis.

Compost 208

Compost Sustainability Online Ordering Kitchen Safety 208

Modern Restaurant Management

OCTOBER 27, 2021

Third-party delivery apps will continue to thrive. These food delivery apps have become a standard part of everyday life. Restaurants have responded to this demand, and more businesses are subscribing to food delivery apps. Consumers may choose cooking at home over dining out. QR codes will replace hardcopy menus.

Customer Experience 208

Customer Experience Recruiting Customer Service Delivery 208

Modern Restaurant Management

OCTOBER 12, 2020

How to improve customer experience, capitalize on new opportunities, and implement innovative technologies. Even in this challenging time for the industry, restaurants are finding innovative ways to better serve the needs of their customers. They've now repurposed those community tables to third-party delivery pickup tables.

Customer Experience 215

Customer Experience Fine Dining Mobile Ordering Innovation 215

Modern Restaurant Management

OCTOBER 20, 2020

Dark kitchens or virtual kitchens––real places staffed with non-ectoplasmic people—bring efficiencies to running a restaurant by providing off-site commissary services for delivery orders. Without a dining room blocking the way, let there be light. For that reason, they must become more livable.

Front of House 203

Front of House Kitchen Safety Food Back of House 203

7 Shifts

SEPTEMBER 20, 2021

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Online ordering and delivery are one of the fastest growing aspects of the restaurant industry, up 124% in 2020. Here are a few examples of each: First-party delivery.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

MARCH 25, 2021

In just three weeks, they created a native solution that allowed Clover restaurant merchants to enable online ordering for delivery or curbside pickup. This digital innovation has been helpful for small business, with roughly 20 percent of all transaction volume for Clover restaurants running through online ordering. Ellen Linardi.

Mobile Ordering 245

Mobile Ordering Online Ordering Small Business Customer Experience 245

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. One, the new normal will become the old normal, and a takeout- and delivery-first model will become the standard in the restaurant industry. Here are their responses. To read part one, click here.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

AUGUST 9, 2023

Forced to navigate restaurant closures and a surge in food delivery, QSRs swiftly implemented changes to their online ordering, delivery systems, and in-house experiences. This not only resonates with potential users but also highlights the company's investment in innovation.

Technology 167

Technology Customer Experience Online Ordering Communication 167

Modern Restaurant Management

OCTOBER 10, 2023

These apps facilitate reservations and deliveries and enable loyalty program access, enhancing user experience. Innovative Ways to Attract and Retain Customers Effective lead generation strategies are vital not only for attracting new customers but also for re-engaging previous ones.

Loyalty Program 194

Loyalty Program Franchise Franchising Social Media 194

Goliath Consulting

MARCH 14, 2020

And as Alicia McCabe, senior director of Food Packaging Category at Georgia-Pacific Professional, stated, “It’s important for consumers to have a good dining experience, even outside of the restaurant. With more consumers using food delivery services, the demand for better food packaging is stronger than ever.

Delivery 68

Delivery Food 2025 Compost 68

Modern Restaurant Management

JANUARY 3, 2024

Unique experiential opportunities will further enhance customer engagement, providing memorable moments beyond just the act of dining. Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Read the first part, here.

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

Goliath Consulting

JUNE 30, 2020

The restaurant industry had to adapt to changes in consumer behavior during the COVID19 pandemic, testing out operational innovations and relying on technological solutions that allowed for social distancing and ensuring sanitation (1, 2). Tech for Touchless, Contact-Free Dining. Contactless-dining is expected to trend as a result.

Kitchen Safety 139

Kitchen Safety Food Safety Front of House Back of House 139

Modern Restaurant Management

OCTOBER 27, 2022

Here are some examples of how connectivity technologies are helping QSR brands, like Dunkin’, connect with customers and redefine the dining experience. Flexible ordering has become an expectation for restaurant customers – from fine dining to quick service. Easing Customer and Employee Friction.

Mobile Ordering 197

Mobile Ordering Online Ordering Front of House Fine Dining 197

OneDine

DECEMBER 20, 2023

From food ordering apps to automated kitchen devices, new innovations are dramatically changing the dining experience for restaurants and customers alike. Online Ordering and Delivery Platforms Apps and websites like UberEats, DoorDash, and GrubHub have become essential for many restaurants.

Online Ordering 52

Online Ordering Customer Service Food Order Customer Experience 52

Modern Restaurant Management

AUGUST 14, 2020

The desire to eat out is greater than ever, and restaurants are reopening from coast to coast, with curbside pickup and delivery, new opportunistic outdoor dining areas, and other innovative approaches like drive-ins and carhop service. it is legal (or soon will be) to re-open dining rooms with reduced capacity.

Food Safety 215

Food Safety Customer Service Dine-in Innovation 215

Modern Restaurant Management

FEBRUARY 25, 2021

But a few short weeks would change everything, from in-person dining to supply chain access to consumer standards regarding health, safety, and sustainability. Patron demand is expected to return with a pent-up appetite for in-person dining. But a recent market analysis points toward a comeback in physical real estate.

Guest Recovery 178

Guest Recovery Online Ordering Point of Sale Retail 178

Modern Restaurant Management

MARCH 16, 2021

What issues have affected the industry over the last five years in the topics of marketing, design, operations, law, finance, technology and equipment? environments and are now seen everywhere from fine dining to counter service and everywhere in between. Mark Hoefer, General Manager, Le Bilboquet Atlanta.

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

Modern Restaurant Management

JANUARY 9, 2024

With continued innovations happening across the industry to make these sustainable offerings even more accessible-from online ordering of sustainable food packaging to rapidly expanding plant-based protein options-finding ways to improve the ecological impact of one’s business is easier than ever before.

2024 110

2024 Sustainability Consumer Goods Food Supply 110

Modern Restaurant Management

DECEMBER 21, 2021

Here is a look at the top trends expected to impact foodservice in the next year: Social Responsibility on the Menu : When choosing where to spend their dining dollars, consumers will seek out brands that align with their personal values and beliefs 1. Some of those quick-adapts will continue to shape foodservice as we head into 2022.

2022 180

2022 2021 Innovation Customer Service 180

Modern Restaurant Management

DECEMBER 21, 2020

Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout. Chris Prociv, VP Marketing & Innovation at La Brea Bakery. Barry McGowan, CEO Fogo de Chão.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Modern Restaurant Management

JULY 28, 2021

The pandemic accelerated the shift from dine-in to pick-up and delivery; and while the dine-in option will resume post mass vaccination, there is certainly a new segment of users that will remain loyal to food delivery. An increase in orders necessitates an increased focus on fast delivery and accuracy.

Mobile Ordering 197

Mobile Ordering Online Ordering Retail Customer Experience 197

Modern Restaurant Management

FEBRUARY 1, 2022

Off-Premises Dining Enhanced by Improved Technology. Many operators will devote their resources to online or app ordering, reservations, mobile payment, or delivery management, in addition to back-of-the-house technology. The foodservice industry workforce is projected to grow by 400,000 jobs, for total industry employment of 14.9

2022 207

2022 2030 Food Supply Recruiting 207

Modern Restaurant Management

FEBRUARY 25, 2021

Among the other insights: Restaurants expect 62 percent of their revenue to come from takeout or delivery in 2021. 58 percent of restaurants prefer to use their own app or website for delivery. Restaurants that are using online ordering for delivery and takeout expect. 62 percent of revenue to come through those online channels.

Social Media 158

Social Media Retail Website Management Online Ordering 158

Modern Restaurant Management

MARCH 22, 2022

For example, the rise of ordering and delivery apps was due to consumers staying indoors to abide by social distancing rules. Food Delivery and Service Robots. Not only do they improve restaurant operations, but their cute and innovative designs also make them a great attraction to draw customers.

Mobile Ordering 203

Mobile Ordering Social Media Online Ordering Customer Service 203

Modern Restaurant Management

JANUARY 5, 2022

Indoor dining closures, staff shortages and the supply chain are ongoing issues, especially as the Delta and Omicron variants continue to spread. With new problems come opportunities for new innovations, and technology has been a vital resource for restaurants during the pandemic.

Technology 167

Technology Front of House Online Ordering Back of House 167

7 Shifts

JANUARY 31, 2024

Deliveries, payroll, paying vendor invoices, and so on all happen on their own cadence. Oversee incoming deliveries. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. This wide-ranging responsibility is a lot, and it often leads to burnout. Stock incoming inventory.

Management 195

Management Management Kitchen Safety Front of House 195