article thumbnail

Lessons from the Pandemic: What Restaurants Need to Know Now

Modern Restaurant Management

The findings tell a story of shifting behaviors, digital transformation, and a new definition of value in dining. Post-Pandemic Dining: A Mixed Recovery One thing is clear: Diners haven’t returned to pre-pandemic dining levels.

article thumbnail

7 Key Takeaways From Restaurant Industry 2025 Q2 State of the Industry

Black Box Intelligence

Mid to Late 2024: A period of modest recovery. Guests are cutting back on extrassplitting entres, skipping drinks, and avoiding desserts. Guests prioritize: Great taste Positive staff attitude Consistency Cleanliness 4. Guests are favoring QSR and fast casual for delivery due to lower total costs, including tips and fees.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Restaurant Industry in Review: Trends from April 2025

Black Box Intelligence

But we also dive deeper into specific pockets of what we’re seeing in the industry to provide deeper insight into workforce, segment and guest sentiment trends. Particularly, a signal that lower-income guests are going back to groceries instead of going out to eat. But later, when inflation began to skyrocket?

article thumbnail

MRM Research Roundup: Delivery Fraud, the Playground Effect, and Top 100 Places to Eat

Modern Restaurant Management

Turn Pricing into a Growth Strategy : A smarter approach to menu pricing can boost revenue and profitability without compromising guest experience. ” Special guest speaker, Sonat Birnecker Hart, president and founder of KOVAL Distillery in Chicago, underscored the devastating impact tariffs have had on small craft distillers.

article thumbnail

Revenue Management for Hospitality and Tourism: A Beginner’s Guide 

Paper Chase Accountancy

We’ll demystify hospitality revenue management, providing clear definitions, practical insights, and an essential overview of effective revenue management strategies for hotels and other tourism businesses. A higher ADR generally indicates stronger pricing power and the ability to attract higher-paying guests.

article thumbnail

MRM Franchise Feed: TCBY at 40 and, Mr. Potato Spread to Franchise

Modern Restaurant Management

Features of the new restaurant design were determined following a thorough brand study on drive-thru operations and Guest habits, and include a double drive-thru lane, parking stalls for curbside pickup, a walk-up window, and patio seating. The Mexican quick serve segment is definitely the place to be,” said Dejbakhsh.

article thumbnail

Tyga Bites and Sushi with an Attitude

Modern Restaurant Management

Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. We are very pleased to welcome them to our TouchBistro family.”