MRM Research Roundup: Destination Dining, Voice Commerce, and the Force of Fast Food
Modern Restaurant Management
MAY 30, 2025
In recent years, consumer behaviors have drastically changed to now preferring delivery services and an increased willingness to pay a premium for a seamless experience. The data revealed that 60 percent of consumers surveyed prefer human staff versus AI-managed customer support, despite the potential for increased service efficiency.
Let's personalize your content