Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Lavu

OCTOBER 24, 2022

When customers come to your restaurant, you want to provide speedy, seamless service that creates a smooth experience for both your guests and your staff. Here is what you need to know to start offering frictionless payments and speedier service at your restaurant. They can then order online and pay through the app.

Mobile Ordering 78

Mobile Ordering POS Customer Service Online Ordering 78

Focus POS

DECEMBER 8, 2021

During a “normal” year, restaurant owners and operators face issues such as cash flow and capital, inventory management, hiring and training and providing excellent customer service. It’s important to monitor what’s selling so managers can order more in a timely manner, ensuring the most popular choices are always in stock.

Mobile Ordering 148

Mobile Ordering Point of Sale Cash Management Food Supply 148

7 Shifts

JULY 16, 2021

Mobile Coffee Shops (Carts and Trucks). Get to know your future customers, before they even step foot in your door. You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. Giving your customers more choice can overwhelm them, making it harder for them to choose a drink.

License 459

License Hiring Equipment Point of Sale 459

Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Goliath Consulting

SEPTEMBER 27, 2020

But there’s much more that tech has to offer, especially when it comes to AI being integrated into guest order systems, training, and restaurant operations. Here are some standout tech innovations that forward-thinking business owners are investing in today in restaurant technology: Smart ordering.

Technology 158

Technology Mobile Ordering Food Safety Customer Service 158

Modern Restaurant Management

FEBRUARY 2, 2021

The need for contactless delivery has spurred the use of digital check points – Consumers are more comfortable placing their orders through mobile apps, voice ordering, digital menu and kiosks; giving tech-savvy restaurants an edge in the race for information data. Measuring Factors for Growth in QSRs.

Mobile Ordering 116

Mobile Ordering Point of Sale Customer Service Loyalty Program 116

Apicbase

MARCH 28, 2024

The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. A restaurant’s back of house includes any area of operations the customer doesn’t usually see. Fast and friendly service. These include food production and inventory management. Cost control.

Back of House 52

Back of House FOH BOH Front of House 52

Modern Restaurant Management

FEBRUARY 28, 2023

According to the National Restaurant Association’s 2022 State of the Restaurant Industry Report , 50 percent of operators for both full-service and quick-service restaurants said that recruiting and retaining employees was their top challenge.

Management 197

Management Management Food Safety Communication 197

Restaurant Engine

FEBRUARY 9, 2022

A restaurant app can help you build your revenue and reach more customers. More than 80% of mobile phone users search for restaurants in mobile apps. Your customers are ordering online, now more than ever before. An App Improves the Customer Experience. If the answer is “no,” then it’s time to consider it.

Loyalty Program 84

Loyalty Program Mobile Ordering Social Media Customer Experience 84

7 Shifts

FEBRUARY 4, 2021

Beechwood Doughnuts is a popular doughnut bakery in St Catharines, Ontario, which has been serving delectable doughnuts—from nanaimo to pumpkin cheesecake —to thousands of customers for six years. Six years later, Beechwood Doughnuts sells thousands of hand-crafted doughnuts per day to customers lined up around the block (pre-COVID).

Operations 370

Operations Book Communication Small Business 370

7 Shifts

FEBRUARY 15, 2022

We refer to these employees as “51 percenters.” It's a big reason to why they founded Opus —a mobile platform that enables businesses to create mobile-first training for deskless workers and frontline teams. It's not enough to just add digital ordering—you have to build your business around it. Why texting?

Social Media 448

Social Media Hiring Website Management Hospitality 448

Open for Business

NOVEMBER 21, 2022

POS stands for point of sale, and it refers to the transactional moments when a guest orders and pays for their meal. It includes both hardware and software that runs on computers and mobile devices. Quick service restaurants. Quick service because even quicker service with a POS system that includes self-service kiosks.

POS 78

POS Mobile Ordering Point of Sale Food Truck 78

Next Restaurants

AUGUST 17, 2022

In fact, they’re often easy targets for cybercriminals as they provide relatively hassle-free access to confidential financial data of their customers. Hence, encrypting data makes it challenging for hackers to pilfer details from your business site and customers. You may refer to the email provider for instructions.

Email Marketing 149

Email Marketing Certification Employee Relations Online Ordering 149

7 Shifts

JUNE 4, 2021

Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. Average customer headcount. Customer Acquisition Costs. Customer Retention Rate. Average Customer Headcount. What is the average customer headcount? Inventory turnover ratio.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Restaurant365

MARCH 25, 2020

Adjusting how you get your menu items in front of customers could help curb the drop in your sales numbers due to the COVID-19 pandemic. As many restaurant operators transition from dine-in service to delivery and takeout service only, there are many operational decisions to make. Update your website’s home page.

Delivery 107

Delivery FOH Front of House Mobile Ordering 107

EATER

JANUARY 5, 2022

At the Food on Demand conference in Las Vegas, the food service industry laid out its vision for a future in which customers never have to wait. The bag, held by a grappling hook, lowers to eager customers gazing up like guppies at flakes. Why should geography determine what restaurants you can order from?

Food 144

Food Mobile Ordering Online Ordering Food Order 144

Goliath Consulting

OCTOBER 19, 2020

Brands like Starbucks are increasing their drive-thru prevalence to accommodate the demand for contactless orders (1). Domino’s launched their “Carside Delivery” Service nationwide this June which would allow customers to receive their online order without ever leaving their car (2). of total sales (4).

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

Modern Restaurant Management

MARCH 3, 2020

The California wage order at issue defined as “the time during which an employee is subject to the control of an employer and includes all the time the employee is suffered or permitted to work, whether or not required to do so.” Legislation. The bill was approved by the City Council on January 23, 2020.

2020 122

2020 Restaurant Law Employee Relations Mobile Ordering 122

Modern Restaurant Management

JUNE 4, 2021

Understandably, the top six search results are the most coveted rankings for any business and are commonly referred to as the Google Six Pack. Search engines rank the most relevant results first and the average organic click-through rate (CTR) the very top Google mobile search result gets is 26.9

SEO 231

SEO Website Management Online Ordering Mobile Ordering 231

7 Shifts

FEBRUARY 22, 2021

Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. If you aim to increase customer retention, one of the most important investments is loyalty programs. Here, the card is stamped or punched each time a customer makes a qualifying purchase.

Loyalty Program 195

Loyalty Program Tip Distribution Email Marketing Social Media 195

Rocket Fuel

MAY 1, 2023

The COVID-19 pandemic has dramatically changed the game, making it more important than ever to optimize mobile, kiosk, third-party delivery, counter, and drive-thru channels. If you have control within your brand to program kiosks, first things first: Add food pictures and descriptions for every menu item, down to the sauces.

Operations 52

Operations Guest Recovery Mobile Ordering Point of Sale 52

Open for Business

APRIL 9, 2024

Benefits of offering a restaurant loyalty rewards program Four examples of customer loyalty programs Setting the foundation for your restaurant loyalty program Engaging guests regularly to increase success Creating devoted regulars with OpenTab le The next generation of loyalty for restaurants What is loyalty for restaurants?

Loyalty Program 78

Loyalty Program Social Media Email Marketing Point of Sale 78

Modern Restaurant Management

JULY 20, 2021

The ability for restaurants, particularly full service restaurants, to operate at total capacity, consumer comfort with dining in, and more business and recreational travel will aid recovery at the dinner daypart. Physical service is still valued. COVID-19 triggered an increase in remote, app-based ordering in the US On Premise.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Full-Service Restaurants Hit Hardest by the Crisis. Engaging Customers During COVID-19.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

Goliath Consulting

AUGUST 27, 2021

2 As artificial intelligence advances, so does the automation of food services. Cracker Barrel has introduced its mobile app that allows customers to pay for their meals ahead of time. 10 The Flippy Robot is attached to the kitchen hood in order for it to move around while still managing the grill and fryer.

Food 88

Food Kitchen Safety Mobile Ordering Food Order 88

MadMobile

AUGUST 11, 2022

Fast Casual Fast Food Casual Dining Fine Dining Contemporary Casual Full Service Cafe or Bistro Bars & Pubs Food Trucks What are the different types of restaurants? Fast casual has a friendly sit-down atmosphere but does not offer full table service. Orders and payments can be taken in line, online, or curbside.

Fast Casual 52

Fast Casual Fine Dining Food Truck Mobile Ordering 52

Restaurant Engine

MAY 26, 2021

Up until now it generally referred to gadgets. In today’s world, it refers to restaurants using robots to cook and prepare the food. Oftentimes, the trend in automated cooking may refer to a robotic arm in the kitchen that flips burgers or assembles a pizza. They are ultra-sanitary and often quicker than a human. tweet this).

Kitchen Safety 105

Kitchen Safety Reference Customer Service Mobile Ordering 105

The Restaurant Times

MARCH 8, 2023

Fast food is fast because it cooks quickly, is easy to order, and requires little to no preparation time. On the other hand, fast-casual eateries provide a more upscale experience, which may include better service, a nicer setting, more expensive meal prices, and a wider selection of their menus. What Are Fast Food Restaurants?

Fast Casual 52

Fast Casual Casual Food Fine Dining 52

Modern Restaurant Management

JUNE 18, 2020

As stay at home orders are lifted, consumers will begin visiting restaurants and businesses locally while practicing social distancing. Over the past two months, searches on Tripadvisor restaurant pages have been consistently trending upward (see attached graphic for reference). Return to On-Premise. Food and Alcoholic Delivery.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

ChefMod

MARCH 10, 2024

Manual tasks like paper-based ordering and invoice processing not only consume valuable time but also leave room for errors that can impact the bottom line. How does ChefMod’s Order Management System work? ChefMod’s Order Management System, powered by CrossDoc, facilitates two main workflows.

Mobile Ordering 40

Mobile Ordering Pricing Customer Service Sourcing 40

Goliath Consulting

JUNE 30, 2020

But even after the pandemic, sanitation and safety concerns are expected to remain, and the restaurant business model may have to evolve in a way that utilizes more tech-driven service systems. With widespread concerns of a pandemic rebound, customers will now be more cautious of eating out in crowded places after the COVID-19 outbreak.

Kitchen Safety 139

Kitchen Safety Food Safety Front of House Back of House 139

Restaurant Engine

NOVEMBER 11, 2020

According to one email service provider , email marketing outranks popular marketing tools like social media, SEO, and PPC advertising. It helps you get promotions and events into the hands of your customers. It also helps you build relationships with your customers, increasing their loyalty. tweet this). To Conclude.

Email Marketing 96

Email Marketing Marketing Coupons Mobile Ordering 96

Modern Restaurant Management

OCTOBER 16, 2019

World’s First Mobile Restaurant Powered by Advanced Robotics. unveiled the world’s first mobile restaurant powered by robotic technology, top video and photo. ” While Ono’s food truck is powered by complex technology, ordering an Ono Blend is simple. Ono Food Co.

Food Truck 126

Food Truck Customer Service Customer Experience Front of House 126

Goliath Consulting

JULY 28, 2020

Social distancing has radically changed the way restaurants work, causing a spike in delivery and take-out orders, and employees are taking on different responsibilities to fit these new roles in the workplace (2). Another profound shift in the industry is the way staff is now expected to interact with their customers. 2) [link]. (3)

Leadership 139

Leadership Employee Relations Front of House Communication 139

Mad Mobile

FEBRUARY 26, 2024

It also has one of the most complex stock lists. Because liquor, wine, and beer have such wildly varying prices, it pays to keep tight controls on ordering and inventory. Now you catch that before service takes a hit. Expiration prevention First in, first out isn’t just best practice advice. Out of maraschino cherries?

Inventory 40

Inventory Bar Management Management 40

The Restaurant Times

SEPTEMBER 2, 2020

In the highly competitive Saudi restaurant space, despite providing excellent food and service, one cannot merely rely on word-of-mouth to gain massive popularity. Customer Engagement. Engaging with customers on social media accounts is an absolute must. Always respond to customer tweets, posts, or comments.

Marketing 52

Marketing Social Media Email Marketing Mobile Ordering 52