Modern Restaurant Management

OCTOBER 27, 2022

The last couple of years have proven that digital experiences will continue to play a central role for quick-service restaurant (QSR) operators. Luckily, QSRs have no shortage of technologies at their disposal to help them achieve the sort of customer personalization that drives profits. Easing Customer and Employee Friction.

Mobile Ordering 197

Mobile Ordering Online Ordering Front of House Fine Dining 197

7 Shifts

AUGUST 20, 2020

They include: Labor management software Order management software Inventory management software Guest engagement software Contactless, mobile payment processors 5 Tools to Use to Increase Operational Efficiency in Restaurants Did you know that 48% of restaurants use three or more tech vendors?

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

Modern Restaurant Management

APRIL 5, 2022

As per a recently published report by Future Market insights, the Takeaway and Delivery Food market is going to witness accelerated demand in the coming years with online food platforms. As restaurants shuttered across the world due to the pandemic in 2020, deliveries and takeout orders soared.

Online Ordering 196

Online Ordering Point of Sale Website Management Inventory 196

Chowly

FEBRUARY 23, 2024

Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending. The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Job opportunities expanded, with over 2.6

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Lavu

SEPTEMBER 29, 2023

According to the Bureau of Labor Statistics July 2023 Job Openings and Labor Turnover Summary , the number of job openings in the food services and drinking places industry was 1.9 This means that there were 600,000 more job openings than hires in the food services and drinking places industry in July 2023.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

NOVEMBER 15, 2023

households eating out or ordering food more frequently, according to a TransUnion report that details consumer attitudes and behaviors when engaging with QSRs. For more than half of consumers (58 percent), that amounts to dining out or ordering once or twice per week and spending less than $150 per week.

Loyalty Program 110

Loyalty Program Mobile Ordering Website Management Online Ordering 110

Modern Restaurant Management

FEBRUARY 25, 2021

“Restaurants are embracing new channels for customers to interact with their business, effectively meeting them wherever they are. Each of these channels represents a revenue stream for the restaurant and they connect to the same kitchen and are all managed by the same centralized POS system.”

Social Media 158

Social Media Retail Website Management Online Ordering 158

Modern Restaurant Management

JUNE 9, 2022

Understand customer cravings and business needs through data. Consider tapping into the treasure trove of customer information your POS platform contains. For instance, use spend and non-spend data to gain deeper insight into what guests value so you can focus efforts on driving repeat visits with customized loyalty offerings.

Front of House 196

Front of House Point of Sale POS Cash Management 196

7 Shifts

JULY 16, 2021

Get to know your future customers, before they even step foot in your door. You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. See why 500,000+ restaurant pros choose 7shifts for scheduling and team management. You'll want to learn everything about their coffee preferences.

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License Hiring Equipment Point of Sale 459

Modern Restaurant Management

JANUARY 5, 2022

With new problems come opportunities for new innovations, and technology has been a vital resource for restaurants during the pandemic. Restaurants that incorporated digital solutions such as contactless ordering and delivery have been able to continue safely serving customers despite closures and shortages.

Technology 167

Technology Front of House Online Ordering Back of House 167

7 Shifts

NOVEMBER 9, 2022

As a restaurant owner, you know how difficult it is to win a customer's attention and make them keep coming back to your restaurant. Consumer-facing industries like food & beverage see more short-term purchases based on emotional triggers—which means maintaining a healthy bottom line becomes a challenge without a dedicated customer base.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Ordyx

JANUARY 10, 2019

If your restaurant still hasn’t made the addition of online ordering, it’s possible you may not yet see the immediate need. You haven’t been losing money, you’re gaining customers, and maybe you’re even doing pretty well overall. don’t let complacency stand in the way of future success" 1.

Online Ordering 52

Online Ordering Ordering Social Media Food Order 52

The Restaurant Times

SEPTEMBER 17, 2020

The digital food ordering culture is flourishing and has completely transformed the way traditional restaurants function in Saudi Arabia. According to research, the online food delivery industry in Saudi Arabia is expected to grow and register an annual revenue of USD 2Bn by 2023. Use Technology To Accept Orders.

Online Ordering 52

Online Ordering Customer Experience Food Order Delivery 52

Goliath Consulting

JUNE 23, 2023

In today’s ever-evolving technological landscape, the restaurant industry stands poised to embrace innovation and transformation. With its ability to streamline operations, elevate customer experiences, and drive overall success, AI has become an indispensable asset for modern restaurants.

Email Marketing 78

Email Marketing Customer Experience Social Media Technology 78

Squirrel Systems

MAY 22, 2020

Through this article we will look at a few interesting examples of how restaurants have transformed their take-out offerings to stay efficient during this period of reduced sales and satisfy customers through innovative technologies. Another important consideration is the formatting and quality of your menu.

Take-out 52

Take-out Innovation Food Safety Kitchen Safety 52

ChowNow

DECEMBER 7, 2021

This first-of-its-kind feature shows customers how much they’re helping restaurants save, offering an easy way to quantify support for local restaurants and encourage repeat orders. The total score is updated every time they place a new order—demonstrating how every meal can add up to a big difference.

Online Ordering 158

Online Ordering Mobile Ordering 2011 Website Management 158

Ordyx

APRIL 25, 2019

If you’re in the restaurant business, you know there’s simply no substitute for excellent customer service. Great customer service produces customer loyalty and fans happy to spread the word about your business. You can easily add a pop-up form on your website for collecting email addresses.)

Innovation 52

Innovation Email Marketing Online Ordering Mobile Ordering 52

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? The traditional media channels that brands have relied on, such as TV and radio, suddenly weren’t reaching their customers.

2020 180

2020 Online Ordering Point of Sale Fast Casual 180

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Here are their responses. To read part one, click here.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Culinary Digital

OCTOBER 23, 2023

Streamlining Foodservice Operations From order management to inventory control, digital solutions have streamlined foodservice processes to reduce errors and wait times. These tools enable businesses to track sales trends, identify popular dishes, and adjust their menus accordingly to meet customer demand.

Mobile Ordering 64

Mobile Ordering Food Safety Online Ordering Point of Sale 64

Modern Restaurant Management

MAY 18, 2020

launched its COVID-19 online operator resource, the US Foods Restaurant Reopening Blueprint. Demonstrating the importance placed on the health and well-being of employees and customers. Adapting with a tighter, more focused menu to allow kitchens to better plan labor and prep needs and manage enhanced sanitation routines.

Front of House 208

Front of House Back of House Online Ordering Kitchen Safety 208

Open for Business

NOVEMBER 21, 2022

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Manage your team and costs. Online reservation system. Table management software.

Technology 147

Technology Front of House Back of House Online Ordering 147

Apicbase

MAY 8, 2024

The right restaurant management software significantly enhances efficiency and control of operating costs. However, with numerous similar systems available, tailored to various types of food service operations and specific use cases, you might ask, ‘Which software is the best fit for my business?

Inventory 52

Inventory Food Supply Kitchen Safety Back of House 52

Goliath Consulting

NOVEMBER 23, 2021

QR codes and digital menus allow for customers to order food and beverages at restaurants and avoid touching physical menus that may or may not have been sanitized properly. Customers are able to scan the QR code, which redirects them to the restaurant’s website in which contains the restaurant’s menu. Beyond QR codes.

Loyalty Program 88

Loyalty Program Social Media Customer Experience Online Ordering 88

The Restaurant Times

NOVEMBER 23, 2020

Since the outbreak of novel Coronavirus disease, order taking in the restaurant business has undergone a complete transformation. Online food delivery now accounts for a substantial revenue share of the entire restaurant business. How to Choose A Restaurant Order Taking Software That Will Ensure Smooth Operations.

Ordering 111

Ordering Online Ordering Loyalty Program Mobile Ordering 111

Cheetah

AUGUST 28, 2020

Leading the pack are tech-related revenue streams like online ordering through delivery apps , but futuristic sounding features like AI-outfitted drive-thru’s and robot kitchens are being integrated sooner than we ever expected. In response, people are looking for personalized experiences they can document and share online.

Online Ordering 117

Online Ordering Customer Service Customer Experience Small Business 117

7 Shifts

FEBRUARY 22, 2021

Restaurants have been pressured to make the move online to stay afloat amid the global pandemic and city-wide lockdowns. Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. Here’s what you need to know: What is a restaurant loyalty program?

Loyalty Program 195

Loyalty Program Tip Distribution Email Marketing Social Media 195

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come. “Will this look good on Instagram?

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

Modern Restaurant Management

MAY 21, 2020

The news may raise concerns for both customers and operators alike because it’s no secret just how contagious COVID-19 can be in public places. With less inventory and even fewer customers coming in, we recommend that you widen your margins and revamp your offerings. Offer Safe and Contact-Free Services.

Social Media 215

Social Media Food Safety Cash Management Kitchen Safety 215

Focus POS

SEPTEMBER 10, 2020

While it’s possible to get by on manual processes, these are outdated, and won’t give you proper tools you need in order to handle the competition. Online ordering. Online ordering is one of the most popular ordering channels for consumers today. In a restaurant environment, customer loyalty is everything.

POS 97

POS Loyalty Program Email Marketing Mobile Ordering 97

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. How to create engaging social media content to stay connected with customers. MRM Restaurant Survival Guide Updates and COVID-19 Resources for Restaurants.

Mobile Ordering 197

Mobile Ordering Webinar Loyalty Program Online Ordering 197

Sante

NOVEMBER 9, 2020

to build an innovative “DTC” purchase option for consumers on the Cheurlin website. The full suite of products is now available for US consumers to order via the Cheurlin website, thanks to an innovative technology partnership with Thirstie. About Thirstie.

Online Ordering 130

Online Ordering Website Management Innovation 2014 130

The Restaurant Times

JANUARY 14, 2022

This calamitous state of affairs emphasizes the dire need for an improved food management system. So, adequate food waste management measures in restaurants can do wonders for the overall food waste reduction goal. The property should be in a prime location to enjoy an adequate number of customer footfalls. Choose Location.

Waste 98

Waste License Loyalty Program Website Management 98

Modern Restaurant Management

MARCH 25, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Their technology allows a restaurant to enable curbside order, pay and delivery – with 24 hours. Customers have been really generous."

Online Ordering 115

Online Ordering Insurance Mobile Ordering Website Management 115

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. How to create engaging social media content to stay connected with customers. MRM Restaurant Survival Guide Updates and COVID-19 Resources for Restaurants.

Webinar 185

Webinar Loyalty Program Online Ordering Social Media 185

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Tableo

JUNE 30, 2023

The correct tools can completely change how you manage your organisation, from streamlining operations to improving client experiences. POS (Point of Sale) system Streamlined order management With the aid of a POS system, your workers can accept orders easily and communicate them to the kitchen without any delays.

Mobile Ordering 40

Mobile Ordering Online Ordering Website Management Restaurant Law 40