7 Shifts

JULY 22, 2022

Make sure you have enough staff to cover the busy summer season with 7shifts’s Hiring Tool. You have the ability to build custom job postings in order to find ideal, qualified candidates for your restaurant's roles. It costs an average of $5,864 to hire a new team member. Staffing for summer. Reduce that cost with 7shifts.

Tip Distribution 391

Tip Distribution Certification Document Seasonal Menu 391

Izettle

OCTOBER 7, 2020

If there’s one thing that can set your company apart, it’s good customer service – especially for an independent business. And if there’s one person who knows about the importance of customer service, it’s Claudio Ribeiro, owner of Federal Café , one of Manchester’s busiest and best loved brunch spots. “I

Customer Service 52

Customer Service Café Hiring Point of Sale 52

7 Shifts

FEBRUARY 26, 2021

Native or first-party delivery doesn't rely on a separate service to take and send out orders. This comes with two huge advantages: high margins and owned customer data. Owning your customer and delivery data is invaluable. Owning your customer and delivery data is invaluable. The first is hiring your own drivers.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Touch Bistro

SEPTEMBER 10, 2021

Great service is essential to running a successful restaurant, which is why you need to become a pro at restaurant staffing and learn how to craft a solid server job description. Hiring the right service staff gives your restaurant the opportunity to make a positive first impression on your guests. What is a Restaurant Server?

Hiring 97

Hiring Front of House Fine Dining Customer Service 97

7 Shifts

JULY 16, 2021

In this guide, we'll go through everything you need to open a new coffee shop, from market research to buying coffee to hiring the best team. Staffing: Find, Hire, and Schedule. Get to know your future customers, before they even step foot in your door. Table of Contents. Coffee Shop Concepts. Research the Market. Create a Menu.

License 459

License Hiring Equipment Point of Sale 459

7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. The purpose of the onboarding process is to teach new hires how to do their jobs successfully, and to catch them up on the company's culture and procedures.

FOH 307

FOH BOH Food Safety Customer Service 307

7 Shifts

SEPTEMBER 16, 2021

It means guests love the food you serve so much that one location simply won’t cut it — and you get to serve more customers, generate more revenue , and expand your business. Expanding your place in the food service industry happens in one of two ways — developing a new restaurant concept or replicating an existing one.

Management 370

Management Management Document Hiring 370

7 Shifts

MAY 23, 2024

You can easily retrieve this data from your POS system. For example, if you notice that some of your customers don't eat the vegetables you serve as a "side dish" for your meals, you can make it optional or an add-on. Solutions can include preparing for possible changes in pricing, staffing, customer trends, and new technology.

Point of Sale 195

Point of Sale Seasonal Menu Food Supply Cash Management 195

Restaurant365

MAY 16, 2022

Temporary employees can be a cost-efficient solution to help your restaurant remain productive and profitable during the busy summer season without sacrificing the quality of service expected of your brand. Below are tips to improve your hiring efforts to recruit the best seasonal employees. Start Early. Act quickly.

Hiring 78

Hiring Recruiting Mobile Ordering Training 78

Restaurant365

MAY 24, 2022

Restaurant staff hiring continues to be a conundrum for restaurant operators. Amid these restaurant labor shortage statistics, what are you to do about hiring restaurant staff during a hiring crisis? Why the click-to-apply report is important for restaurant staff hiring. How to recruit restaurant staff.

Hiring 78

Hiring Recruiting Sourcing Website Management 78

7 Shifts

OCTOBER 23, 2020

Did you know that three in four customers will visit a restaurant's website before dining at that restaurant? Here are a few things to consider: The pros and cons of the DIY approach to restaurant website design Pros: Making your own website for your restaurant is much more affordable than hiring professional help.

Website Management 370

Website Management Online Ordering SEO Hiring 370

Restaurant365

DECEMBER 6, 2019

Your servers are constantly on the go – every second matters when it comes to turning tables and providing high-quality service to your guests. A mobile POS can help any restaurant looking to improve server productivity, increase revenue, and overall streamline their front of house operations. What is a Mobile POS?

POS 117

POS Blog Mobile Ordering Front of House 117

7 Shifts

DECEMBER 17, 2020

The ideal customer for your business is the one who comes back time and time again. When it comes to getting people in the door, it’s always easier to get someone back then to find brand-new customers. Retaining an existing customer is five times cheaper than acquiring a fresh face. How to measure customer retention.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Modern Restaurant Management

MAY 1, 2023

Cybercriminals are increasingly targeting restaurants, seeking to steal sensitive customer data and disrupt business operations. First, they typically store significant customer and employee data, including names, addresses, and credit card information. For example, POS systems have proven to be particularly vulnerable.

Insurance 203

Insurance Email Marketing Employee Relations Customer Experience 203

Thrive POS

NOVEMBER 23, 2021

Making hiring decisions now will help you train and orient new employees before the fall and winter holidays, so they are able to help you through the winter and possibly beyond. With the current difficulty in finding willing and able workers in today’s economy, it is time to start thinking of what kind of seasonal help you need.

Hiring 127

Hiring Training Customer Service Management 127

Goliath Consulting

SEPTEMBER 6, 2022

Take note of how they interact with customers and co-workers. This is evidently why more iPad restaurant POS systems and AI-inspired technology are being utilized in many restaurants. From there, managers can decide which training will benefit them, such as customer service training, bookkeeping, relearning the menu, and more.

Hiring 78

Hiring Communication Training Email Marketing 78

7 Shifts

AUGUST 19, 2020

As you ramp up hiring again, there’ll be a huge influx of applications, so it’s essential you get your post-COVID recruitment right. This takes your attention away from your core management responsibilities—plus a continuous stream of new, untrained staff can lead to mistakes and poor guest service.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

BNG Point of Sale

OCTOBER 13, 2021

Types of Point-of-Sale (POS) Systems. Point-of Sale (POS) systems are increasingly powerful tools for improving sales and profits. Business owners have many POS systems from which to choose. Business owners have many POS systems from which to choose. Different Types of POS Systems. Features of a POS System.

POS 52

POS Loyalty Program Point of Sale Cash Management 52

Restaurant Engine

FEBRUARY 24, 2021

Hiring good staff is integral to your overall customer dining experience. With more than two and a quarter million waitstaff in the United States, competition is fierce, and hiring just the right team members can be crucial to your restaurant’s success. Bad service is bad service. 1: Craigslist. 4: Restaurant Zone.

Hiring 65

Hiring Website Management Customer Service Customer Experience 65

7 Shifts

AUGUST 5, 2020

Even as many restaurants around North America reopen for on-premise dining, many customers will continue to opt for off-premise dining options. Determine who will be responsible for delivering orders to customers. If your area has a heatwave, customers may not come for dine-in service, but may still order at home.

Delivery 341

Delivery Food Email Marketing Front of House 341

7 Shifts

JANUARY 23, 2020

Educate yourself on costs, hiring, and the market you are in before taking the leap. Educate yourself on the staffing/employment trends and always be prepared to continually hire. Hiring/staffing ?? Stay true to your concept and hire people who share the same level of passion as yourself. Focus on your service concept!

2020 335

2020 Hiring Cash Management Education 335

The Restaurant Times

FEBRUARY 18, 2022

To thrive in the restaurant business in the USA, you need to hire cooks and create a talented culinary team that can create exceptional cuisines. You might be wondering, how to hire a cook for rush hours, that too at night? You might be wondering, how to hire a cook for rush hours, that too at night? How To Hire Night Cooks?

Hiring 52

Hiring Operations Kitchen Safety Food Safety 52

7 Shifts

SEPTEMBER 10, 2021

Tip pooling is a tip distribution method where the tip amount from each customer's bill is gathered and distributed to supporting roles. This includes servers, hosts, bartenders, bussers, or anyone who provides any service that can be tipped by customers like coat check attendants. What is tip pooling? More equitable wages.

Tip Distribution 370

Tip Distribution Management Management Back of House 370

Modern Restaurant Management

MAY 31, 2022

Restaurant owners or managers would rather spend time on other meaningful tasks, such as recruiting and hiring, training chefs, or updating daily specials on the menu. For example, basic point of sale (POS) systems or integrated restaurant management systems are useful digital tools that enable data reporting.

Point of Sale 196

Point of Sale POS Download Loyalty Program 196

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. Your core values are the everyday standards set for your employees, whether they’re serving customers or working together as a team. Watch: 7shifts CEO Jordan Boesch at Toast Food for Thought as he discusses hiring and employee engagement.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

7 Shifts

OCTOBER 31, 2023

It’s frustrating when the customer service rep doesn’t understand the system or tries to shift the blame onto a third party. That’s why 7shifts’ support team is hired in-house from North America. One of the most impressive aspects of 7shifts is the customer service availability. Check our integrations here.

Customer Service 221

Customer Service Information Pricing Insurance 221

Modern Restaurant Management

JUNE 13, 2023

Early on a sunny Sunday morning, the air is thick with humidity and the servers are reeling from consecutive busy services. Sans preparation and coordination, many new hires (and managers) endure training experiences in the restaurant industry more akin to improvised circus acts than curated brand experiences.

Training 180

Training Seasonal Menu Hiring Customer Experience 180

Modern Restaurant Management

SEPTEMBER 14, 2022

For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. Local health lockdowns and limitations caused havoc for food supply chains, staffing, customer demand, and remote ordering. What are AI and ML?

Front of House 211

Front of House Mobile Ordering Loyalty Program Back of House 211

Focus POS

JUNE 17, 2021

Bar Software that Boosts Your Revenue: How POS Affects Your Profits. Have you hired quick and personable bartenders? However, you must be careful: the wrong POS software can lead to long lines and errors, and force your target audience to have a drink with their friends somewhere else. Do you provide excellent music options?

Bar 148

Bar Cash Management POS Point of Sale 148

The Restaurant Times

MARCH 14, 2022

The process to hire a talented chef for your restaurant might be difficult, but it’s an important aspect of your company’s potential to prosper. Hire A Chef With The Following Characteristics. When developing a menu for a full-service restaurant, management must place a strong emphasis on innovation. .

Hiring 52

Hiring Waste Food Order Customer Service 52

Focus POS

DECEMBER 8, 2021

During a “normal” year, restaurant owners and operators face issues such as cash flow and capital, inventory management, hiring and training and providing excellent customer service. How the right POS system overcomes restaurant challenges. It’s Challenging. For example, replace telephone orders with online ordering.

Mobile Ordering 148

Mobile Ordering Point of Sale Cash Management Food Supply 148

Clover - Restaurants

MAY 14, 2024

Who’s your prospective customer? Following is a list of some of the licenses and permits needed to open a restaurant in California: A Federal Employer identification number, which connects you to the Internal Revenue Service for paying federal taxes. Be sure to take a look at this guide for the best ways to use a POS.

License 52

License Small Business POS Beverage 52

Modern Restaurant Management

APRIL 2, 2021

An engaged restaurant staff provides better service, creating unique and memorable guest experiences that result in customer loyalty. Evaluate Your Hiring Strategy. Hiring new employees is challenging at this time, due to a number of factors. This could apply to managers or customer-facing staff.

Loyalty Program 208

Loyalty Program Small Business Hiring Customer Service 208

7 Shifts

JANUARY 7, 2020

The people you hire to run your restaurant can make or break the business. An engaged staff is crucial for smooth operations, satisfied customers, a strong workplace culture, and high profits. They believe in what they do and therefore bring in higher profits by treating customers better and upselling.

Employee Relations 349

Employee Relations FOH BOH Certification 349

7 Shifts

OCTOBER 31, 2022

Speak to what sets you apart from the pack, what food you'll serve, the service style (fast-food, fast casual, fine dining, etc.) This unique approach puts our employees first because we believe that attracting, hiring, and nurturing the right people is what sets our businesses apart. Who is your target customer?

Point of Sale 397

Point of Sale Back of House Document Download 397

Modern Restaurant Management

SEPTEMBER 24, 2021

Delivery is an essential part of restaurants nowadays, which is why there are more restaurants partnering with third-party delivery services, even if they already have their own in-house delivery. If you monitor these reports regularly, you’re going to know right away when one third-party service is outperforming the others.

Delivery 214

Delivery Insurance Online Ordering Customer Service 214

7 Shifts

AUGUST 26, 2019

"Restaurant revenue management is defined as selling the right seat to the right customer at the right price and for the right dura­tion."— Kimes It involves using tools-like your POS-to analyze sales data so you can accurately predict future demand. There is, however one notable difference: The service capacity isn't fixed.

Management 408

Management Management Airlines Customer Service 408