Remove Customer Service Remove Franchising Remove Loyalty Program
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‘Great Partners Build Great Brands’

Modern Restaurant Management

After successfully opening a second location in Kernersville, NC, and planning for a third one, the fast-casual gourmet slider brand has started franchising and plans to grow strategically in the Southeast region. What are some key trends you expect to affect the franchise landscape this year and in years ahead?

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How to Consolidate Your Gift Card Program to Promote Cross-Brand Loyalty

Modern Restaurant Management

As multi-brand operators seek new ways to reach their customers, gift card programs are one way to engage multiple customer bases at once. Developing initiatives that engage multiple brands at one time can help your brands reach new customers while engaging an already-existing audience. Incorporate a Loyalty Program.

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2025 Outlook: Experts Weigh In on Restaurant Trends and Challenges, Part One

Modern Restaurant Management

Widespread Adoption of Technology Solutions in Food Service In 2025, the food service industry will increasingly leverage technology for waste tracking and diversion. – Frenchie Audette, VP of Food Service at Divert In 2024, the restaurant industry continued to adjust to changes sparked by 2020.

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How Does a Single-Location Independent Operator Restaurant Compete with Chain Franchises?

Modern Restaurant Management

Even in the best of times, it’s mostly been an uphill battle for single location restaurants to compete with chain franchises. Text and online ordering and self-service kiosks enabled with contactless payments became mainstays in franchises. Promotion and Loyalty Programs. Marketing.

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How Restaurant Franchises Are Growing Through Rising Inflation

Modern Restaurant Management

Yet restaurant franchise organizations continued to see strong franchisee interest post-pandemic, and investors anticipate that these brands will perform well even during a recession or under an inflationary environment. Franchise organizations targeting continued growth emphasize creating and benefitting from long-term value creation.

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Shaping the Future of QSR

Modern Restaurant Management

In a recent report shared by TouchBistro on the State of the Restaurant Industry for 2025, data provides key insights into a year marked by both significant hurdles and notable resilience for the restaurant franchising industry and quick-service restaurant (QSR) operators.

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2025 Outlook: Experts Weigh In on Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

– Misty Chalk, vice president, Americas at BrightSign AI Continues to Revolutionize Restaurant Operations and Guest Services: The restaurant sector is poised for a seismic shift as AI integration takes center stage. It will enable hyper-personalized experiences that transform guest interactions through advanced customer insights.

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