Customer Service Food Order Ordering Website Management 
7 Shifts
AUGUST 18, 2021
You may serve the best food on the block, but if your restaurant doesn't match its dishes with plausible customer service, your customers may never come back. That's why it's important to provide an outstanding dining experience from the second your customer's enter your restaurant, till the moment they leave.
Modern Restaurant Management
NOVEMBER 4, 2022
Even now, as pandemic numbers are reduced and diners are returning, inflation, the cost of food and worries of a recession are ominous warning signs. And now, as the pandemic subsides, and customers return to restaurants in growing numbers, owners and managers are dealing with another crisis: being short staffed.
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7 Shifts
FEBRUARY 26, 2021
If you weren’t thinking that much about online ordering before, you definitely are now. The easiest way to get your food out there is by partnering with a third-party delivery app. Native or first-party delivery doesn't rely on a separate service to take and send out orders. Third-party platforms keep this data from you.
Modern Restaurant Management
APRIL 10, 2024
Adapt to Growing Price Fatigue Since the pandemic, controlling food costs has been a major challenge for restaurant operators. Full-service menu prices climbed 4.5 Savvy operators analyze that data to understand who’s coming through their doors, what they’re ordering and how often they’re ordering.
7 Shifts
AUGUST 5, 2020
Even as many restaurants around North America reopen for on-premise dining, many customers will continue to opt for off-premise dining options. We’ll show you how to deliver food and offer takeout while maximizing profits. Keep reading to get answers to questions like: How do you manage staff to boost off-site dining revenue?
Modern Restaurant Management
JANUARY 22, 2024
But precisely, how can you determine what customers want? How do you manage your restaurant in a modern and efficient way? Businesses must remain ahead of the curve by checking all the correct boxes as customer tastes evolve at an unparalleled pace. People want service that is quick, easy, and hassle-free.
Modern Restaurant Management
JANUARY 31, 2024
full service restaurants surveyed plan to introduce catering services. To delve more into the results, Modern Restaurant Management (MRM) magazine reached out to Matt Zibell, VP Technology at TouchBistro. So, to me, finding out that over a quarter of restaurants don’t have a website was a bit surprising.
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