Ken Burgin

SEPTEMBER 27, 2020

Brainstorm with your staff – as you engage them, their enthusiasm to communicate with customers will become natural, not something they need reminding about. Make plans to share with customers in your venue, on social media and through your email communication. Plus information on Wikipedia and Cancer Australia.

Social Media 156

Social Media Merchandise Customer Experience Communication 156

7 Shifts

JULY 16, 2021

Design the Floor Plan Layout. Get to know your future customers, before they even step foot in your door. You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. Will you use social media marketing? Coffee Shop Concepts. Research the Market. Find the Right Location.

License 461

License Hiring Equipment Point of Sale 461

7 Shifts

MARCH 27, 2020

Due to the volatile situation caused by COVID-19, restaurateurs across the globe are having to temporarily close their businesses to support social distancing. However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Aaron Allen & Associates

MARCH 29, 2024

Unique and creative dishes can captivate customers’ attention, leading to increased foot traffic and social media buzz. However, the menu innovation must be purposeful; it should reflect the restaurant’s brand identity and core values, thereby enhancing the dining experience and establishing a loyal customer base.

Innovation 52

Innovation Menu 2024 FOH 52

Modern Restaurant Management

DECEMBER 17, 2020

“It’s encouraging to see consumers continue to rally and support local businesses, with many planning to purchase merchandise, specialty items and gift cards as holiday gifts.” 22 percent of customers are looking to buy restaurant merchandise. Service-related mentions became more positive by 6.0

2020 166

2020 Point of Sale Consumer Goods Seasonal Menu 166

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Full-Service Restaurants Hit Hardest by the Crisis. Engaging Customers During COVID-19.

2020 170

2020 Fast Casual Point of Sale Online Ordering 170

Touch Bistro

APRIL 28, 2021

And when things eventually return to business-as-usual (and they will), gift cards help bring old customers back to your business and encourage new ones to visit you for the very first time. When customers purchase gift cards, restaurants can use that cash immediately. Attract New Customers. Brand Awareness. Boost Sales.

Marketing 98

Marketing Email Marketing Social Media Guest Recovery 98

Restaurant Clicks

JANUARY 21, 2020

Follow our guide on How To Build Your Restaurant Brand and learn how to present the best version of your restaurant to your customers! Merchandise. Social Media Presence. It may seem silly at first, but it’s important to know how your customer thinks so that you can best suit their needs. Visual Branding.

Social Media 78

Social Media Merchandise Consumer Goods Advertising 78

Lavu

MARCH 27, 2020

While service and food remain the most important parts of driving your business, your restaurant’s management system is what keeps it running smooth and healthy. Yelp reviews and social media food photos have transformed how people share their dining experiences—and how they decide where to eat next. Menu customization.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

Modern Restaurant Management

OCTOBER 29, 2019

But what if I told you it is not the only place where you can find innovation, that if you go to the next food show and not find a product that dazzles you, that there are other channels to bring something new and different to your customers. Innovation Through Service. Bringing customers value by reducing friction.

Innovation 142

Innovation Menu Back of House Front of House 142

The Restaurant Times

DECEMBER 22, 2021

Several restaurants have had to shut their doors either permanently or long-term, but the lockdowns globally were a boon to the QSR (Quick Service Restaurants), making it painless to open a takeaway restaurant. Changing Customer Behaviour. 4 Ways Opening A Takeaway Restaurant Has Become Easier Now. Secure Licenses And Registrations.

License 52

License Loyalty Program POS Point of Sale 52

BNG Point of Sale

AUGUST 27, 2021

Even as the hospitality industry and catering service businesses throughout the country begin to reopen, owners and operators are faced with a whole new set of issues. For every dollar a customer spends, they are keeping 8 cents as profit. . This will also enhance a great customer experience for your business. .

Point of Sale 52

Point of Sale Social Media Customer Service Online Ordering 52

EATER

JUNE 12, 2023

In a world that now has so much that is designed and geared toward social media, to find a place that is not is in itself a special thing.” They are not allowed to have a social media account unless it seems it’s being run by someone in their 70s, squinting through prescription reading glasses.

Dietary Restrictions 86

Dietary Restrictions Back of House Fine Dining Food Truck 86

Modern Restaurant Management

NOVEMBER 24, 2021

Specifically, AAG is being recognized for its overall commitment to brand success, operational excellence, guest service and community involvement. FFH’s third program, Investment in Heroes, gives non-service members the chance to partner with a hero to become a franchise owner or invest in a hero as an operational partner.

Franchise 165

Franchise Franchising Loyalty Program 2022 165

Notch

JANUARY 23, 2019

For example, fast-food margins can be much higher than full-service restaurants. Full-service restaurants, in contrast, often have a harder time. But the margin for the full-service restaurants was even skinnier—at 1.8%. You may wish to also offer delivery, take reservations, and/or sell merchandise.

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

Notch

JANUARY 23, 2019

For example, fast-food margins can be much higher than full-service restaurants. Full-service restaurants, in contrast, often have a harder time. But the margin for the full-service restaurants was even skinnier—at 1.8%. You may wish to also offer delivery, take reservations, and/or sell merchandise.

Email Marketing 52

Email Marketing Merchandise Website Management Point of Sale 52

EATER

MAY 22, 2020

To manage crowding, all stores are limiting the number of customers that can enter at once, as well as putting up “visual cues and in-store signage” encouraging distancing, and performing “daily audits to ensure compliance.” On social media , at least some workers say they feel the store is doing what it can. “[E]ven

Employee Relations 144

Employee Relations Food Safety Website Management Social Media 144

Notch

FEBRUARY 26, 2019

Anyone who’s worked in the service industry knows that running a restaurant isn’t easy. Restaurant revenue management comes down to three main factors: traffic, sales and service. The fact that there’s an overwhelming number of restaurants to compete with only adds to the challenge. So how do you get more diners back through the door?

Management 71

Management Management Loyalty Program Email Marketing 71

Notch

FEBRUARY 26, 2019

Anyone who’s worked in the service industry knows that running a restaurant isn’t easy. Restaurant revenue management comes down to three main factors: traffic, sales and service. The fact that there’s an overwhelming number of restaurants to compete with only adds to the challenge. So how do you get more diners back through the door?

Management 52

Management Management Loyalty Program Email Marketing 52

Modern Restaurant Management

NOVEMBER 1, 2019

We now want to bring this elevated experience to our customers across our footprint." Leveraging TZG’s deep experience and Pieology’s strategy and high-quality product offering, we’ll be able to create a unique market entry experience for our local customers and bring make your own pizza to life across China.”

Franchise 77

Franchise Franchising Fast Casual Point of Sale 77

Touch Bistro

JULY 15, 2021

Everything you need to know about social media, digital marketing, SEO, and more! In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. This refers to the tone and language you use when communicating with customers. Download Now.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Modern Restaurant Management

AUGUST 19, 2020

Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. The user has full control over their account and can opt out of the secure service at any time.

Kitchen Safety 192

Kitchen Safety Loyalty Program Delivery Customer Service 192

Restaurant365

MAY 7, 2020

Adhere to protocols addressing the protection of both customers and employees. Since your customers and your employees will interact, all protocols are critical for minimizing the risk of transmission. Research new codes, and make sure you stay in compliance to ensure your customers and staff have a safe experience.

Food Safety 142

Food Safety Cash Management Point of Sale Social Media 142

SpotOn

MAY 15, 2024

So when a family steps into your restaurant for a memorable dinner to celebrate Dad, you can encourage them to take a photo and share it on social media pages like Facebook or Instagram. Of course, simply asking a guest to tag you on social media might not be enticing enough to qualify as an actual promotion.

2024 52

2024 Social Media Loyalty Program Seasonal Menu 52

The Restaurant Times

FEBRUARY 14, 2022

An evolving customer base makes the restaurant industry a dynamic space. Good and personalized packaging , excellent customer service , and good ambience are some prerequisites. Good and personalized packaging , excellent customer service , and good ambience are some prerequisites. Engage Your Customer.

Social Media 69

Social Media Point of Sale Mobile Ordering Customer Experience 69

Gourmet Marketing

SEPTEMBER 23, 2021

Establish a loyalty program to offer your customers rewards. A loyalty program is a fantastic way to get your customers to come back again and again. For example, the most simple loyalty program could be a card system that is stamped every time your customers make a purchase. Design large posters to use in your restaurant.

Marketing 61

Marketing 2021 Social Media Website Management 61

Modern Restaurant Management

MAY 12, 2020

The company is exploring collaborations with corporate partners and charities, as well as merchandise sales, to keep its mission alive. "When Made with #5 polypropylene, customers can recycle the K-Cup® pods by peeling and disposing of the lid, composting or disposing of the grounds, then recycling the remaining empty cup.

Mobile Ordering 118

Mobile Ordering Online Ordering Food Order Hospitality 118

Mad Mobile

MARCH 8, 2024

Yes, they’ve become the norm, but they should also enhance your business and improve the customer experience. Statistics from 2024 show that 84% of US consumers enjoy using self-service kiosks with 66% preferring them to staffed checkouts. Data from your customers can help shape future menus and adapt to staffing needs on a dime.

Ordering 40

Ordering POS Online Ordering Mobile Ordering 40

EATER

NOVEMBER 12, 2021

Its interior design — the Times described it as a “handsome loft-like space with a certain Mediterranean aura: white from floor to ceiling, glistening with freestanding chrome shelves, lighted by a rear skylight and high? The traveling Pop Up Grocer acts as a showcase for up-and-coming brands.

Retail 81

Retail Consumer Goods Merchandise Online Ordering 81

BNG Point of Sale

JUNE 16, 2021

Maintaining growth in the restaurant business requires more than delicious food and an inviting design; it also means adopting specific and powerful sales strategies. In this article, we provide you with well-known strategies that boost your restaurant sales while also improving the customer experience for more repeat business.

Social Media 52

Social Media Online Ordering Loyalty Program Merchandise 52

Modern Restaurant Management

AUGUST 28, 2020

In this edition of MRM News Bites, we feature a new documentary on women in the culinary world, the loss of an industry legend, a contest to create healthy recipes and products and services to help restaurant in the pandemic. 'A 'A Woman's Place' on Hulu. It comes straight from our subjects.”

Allergens 116

Allergens Kitchen Safety Guest Recovery Customer Service 116

Modern Restaurant Management

NOVEMBER 7, 2019

The brand is famous for its made-from-scratch and healthy chicken salads as well as its authentic service. Nearly 12 years since their first Chicken Salad Chick experience, the husband-and-wife duo are proud owners of four restaurants in the Tampa area that offer both exceptional dine-in services and a variety of catering options.

Franchise 69

Franchise Franchising Fast Casual Point of Sale 69

BNG Point of Sale

JUNE 29, 2021

As outlined in a previous article (insert link to How Much Profit Should You Make in a Restaurant) here are overall profit percentages for different restaurant types: Full-service restaurants: 3 to 5%. It’s all about the food and drinks you serve – after all, those are the reasons your customers left the house in the first place.

Customer Service 52

Customer Service POS Point of Sale Food Truck 52

Modern Restaurant Management

JULY 27, 2020

When there's a major outbreak, Yelp data suggests it negatively impacts consumer interest in businesses where social distancing may be harder to enforce. Professional services such as lawyers and accountants are seeing fewer closures. See all of our Yelp Economic Average reports and other resources at yelpeconomicaverage.com.

Franchise 142

Franchise Franchising Mobile Ordering Kitchen Safety 142

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. Customer Satisfaction Survey. Customer satisfaction with full-service and limited-service restaurants was already reeling before the pandemic turned both industries upside down.

2021 121

2021 Loyalty Program Mobile Ordering Consumer Goods 121

Modern Restaurant Management

JUNE 8, 2020

The reopening kits provide independent restaurant operators with must-have supplies such as masks and safety guidance posters as well as resource guides to navigate state and local COVID-19 reopening requirements and help create a safer environment for staff and customers alike.

Guest Recovery 134

Guest Recovery Food Safety Employee Relations Mobile Ordering 134

Modern Restaurant Management

AUGUST 19, 2020

Coke Freestyle machines allow customers to make their selections using their own smartphone screen. Artificial Intelligence bots manage customer service interactions, asking clarifying questions to gather the necessary details. Looking ahead, the most obvious but most capital dependent area is restaurant design.

Kitchen Safety 223

Kitchen Safety Food Safety Loyalty Program Technology 223