Deliverect

SEPTEMBER 5, 2019

A top-notch customer experience. Having food delivered to customers is a whole new way to order, experience and enjoy food. Next to food quality, delivering a top-notch brand experience should be at the core of your delivery operation. It all begins with the (right) menu. Why (branded) packaging is key.

Customer Experience 63

Customer Experience Delivery Social Media Online Ordering 63

7 Shifts

DECEMBER 17, 2020

The ideal customer for your business is the one who comes back time and time again. When it comes to getting people in the door, it’s always easier to get someone back then to find brand-new customers. Retaining an existing customer is five times cheaper than acquiring a fresh face. How to measure customer retention.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

7 Shifts

SEPTEMBER 16, 2021

It means guests love the food you serve so much that one location simply won’t cut it — and you get to serve more customers, generate more revenue , and expand your business. It requires a manager to differentiate concepts, ensure a consistent guest experience, and manage employees and technology across multiple storefronts.

Management 370

Management Management Document Hiring 370

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

MARCH 9, 2022

We've all ordered our favorite food online at least once from a local restaurant, and it was cold when it arrived at our doorstep. Events like this not only ruined our entire eating experience, but also prevented us from ordering food from this restaurant for a while. Delivery of cold food leads to loss of customer.

Compost 208

Compost Sustainability Online Ordering Kitchen Safety 208

Clover - Restaurants

APRIL 9, 2024

They keep the kitchen stocked, help ensure quality products, and provide valuable support that allows you to focus on what you do best: creating a great dining experience for your customers. They act as a one-stop shop, offering bulk ordering and eliminating the need for restaurants to manage multiple vendors for each item.

Food Supply 98

Food Supply Online Ordering Food Truck Food Order 98

7 Shifts

AUGUST 19, 2020

In order to help new staff learn the ropes, you need to create a comprehensive restaurant staff training manual. It will be everyone’s (new and existing employees) guide for instructions, processes and all the answers to common questions, while being a great reference point to ensure staff feel engaged and supported.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

Modern Restaurant Management

JANUARY 5, 2021

When it comes to the digital guest experience, can you afford to offer anything less than the best? Much of the focus on change has revolved around the physical ordering and dining space. Less commented on is the fact that consumer-facing technology interfaces need to evolve in order to drive the digital guest experience forward.

Online Ordering 158

Online Ordering Point of Sale Allergens Customer Experience 158

7 Shifts

AUGUST 15, 2022

Walk the interviewer through your experience working in restaurants, the roles you've held and your responsibilities. If this is your first restaurant job, explain how other jobs and experiences lead you to your interest in the industry. Can you tell me about a time when you had to deal with a difficult customer? How to Answer.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

Bingage

JANUARY 29, 2021

It’s no secret that the customer experience is one of the most important parts of running a restaurant. If you don’t have happy customers, they won’t come back! A common complaint among restaurant owners is that customers don’t feel like they’re getting enough attention. How does it work?

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

Modern Restaurant Management

MAY 31, 2022

It also provides managers or owners a way to justify any decisions regarding staffing, menu development, or customer service operations. For example, labor, sales, inventory, and customer relationship management (CRM) reports are some of the reports restaurants should consider pulling together. Use Reports for CoGS and P&L.

Point of Sale 196

Point of Sale POS Download Loyalty Program 196

Modern Restaurant Management

OCTOBER 1, 2022

It combines different online and offline strategies to promote a restaurant and increase orders. One of the best ways to become visible is to go online and create a website. Focus on enhancing customer experience, which is one of the decisive factors for converting visitors into clients.

Marketing 203

Marketing Email Marketing SEO Social Media 203

Modern Restaurant Management

JULY 20, 2021

Visits, online or physical, at morning meal, which includes the breakfast and A.M. Snack, which has benefited from more flexible schedules blurring the dayparts and customers' hesitancy to dine in, is the only daypart that has increased visits over the past year. foodservice industry. Visits at P.M. People want printed menus.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

7 Shifts

JULY 16, 2021

Get to know your future customers, before they even step foot in your door. You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. Reference secondary research studies or create your surveys and questionnaires to send out to a select group of people! Traffic times. The reason?

License 459

License Hiring Equipment Point of Sale 459

7 Shifts

FEBRUARY 15, 2022

You post that content online on all those different social platforms. Ken McGarrie is the cofounder of Korgen Hospitality and uses his decades of experience to help restaurants across the country become more profitable and reach their potential. We refer to these employees as “51 percenters.”

Social Media 448

Social Media Hiring Website Management Hospitality 448

Bingage

JUNE 27, 2023

In today’s competitive e-commerce landscape, building a loyal customer base is crucial for the success of your online store. One effective way to foster customer loyalty is by implementing a well-designed loyalty program. Drive sales growth by incentivizing customers through referral rewards.

Loyalty Program 98

Loyalty Program Point of Sale Social Media Email Marketing 98

SpotOn

APRIL 2, 2024

Pandemic-era dining meant QR codes, online ordering , expanded delivery options, and lean staffing. Omnichannel means that guests have a convenient way to order and pay no matter where they are. It means a more customized experience for guests and more valuable data for the restaurant. Call it the Omnichannel Era.

Online Ordering 40

Online Ordering Customer Experience Point of Sale Retail 40

Modern Restaurant Management

FEBRUARY 4, 2022

Menu variety plays a substantial role in every dining experience. With the increasing customer inclination towards a health-conscious diet, even the restaurant industry has to adapt to the trend by adding dishes catering to their health-conscious guests. We’re way beyond ordering in on a lazy night. Simplified Menus.

2022 218

2022 Customer Service Online Ordering Website Management 218

The Rail

OCTOBER 18, 2022

By Shubham Ahuja, Contributor It’s no secret that technology has become a major player in the hospitality industry over the past several years – such as increase adaption in delivery, online ordering, and touchless ordering/payment. Customization. Artificial Intelligence in Restaurants. Your chatbot should be easy to use.

Online Ordering 96

Online Ordering Allergens Customer Experience Reservations 96

Goliath Consulting

DECEMBER 23, 2021

Devices such as the Oculus VR allows users to have a digital and physical reality while they play video games with their friends and chat online. According to Steve Simoni, Chipotle has created a virtual restaurant inside the online game platform, named Roblox, to give away $1 million in free burritos. Meta Restaurants.

Social Media 158

Social Media 2014 Customer Experience Online Ordering 158

Modern Restaurant Management

OCTOBER 19, 2022

Between holiday get-togethers, end-of-year corporate gatherings and dinners with loved ones from out of town, it’s essential for restaurant brands to pay attention to their online visibility to maximize the season ahead. When done right, SEO can build brand awareness, increase web traffic and drive overall online customer engagement.

SEO 189

SEO Social Media Website Management Online Ordering 189

Lavu

OCTOBER 24, 2022

When customers come to your restaurant, you want to provide speedy, seamless service that creates a smooth experience for both your guests and your staff. Frictionless payments refer to types of payments that have reduced the barriers to buying. A customer has a profile which stores their credit card information.

Mobile Ordering 78

Mobile Ordering POS Customer Service Online Ordering 78

Modern Restaurant Management

NOVEMBER 19, 2019

Cloud Kitchen / Virtual Kitchen / Ghost Kitchen – they are all referred to by different names, but the concept is very evident in the names. Earlier, the profile of newer entrants into the restaurant/hospitality industry used to be primarily the ones who have had prior experience, or a family background.

Delivery 145

Delivery Front of House Back of House Mobile Ordering 145

Deliverect

FEBRUARY 20, 2020

Even though online delivery restaurants have a greater reach than their brick-and-mortar counterparts, it’s still important to consider the needs of your target audience in order to ensure a consistent inflow of orders. First of all you should begin by analyzing your in-house customer base. #1 Select your audience.

Delivery 125

Delivery Online Ordering Social Media Transportation 125

7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. Day Two Training: Learning how to do your job with a training manual, in-person classes, online learning, and shadowing. Customer service training.

FOH 307

FOH BOH Food Safety Customer Service 307

Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Goliath Consulting

NOVEMBER 23, 2021

QR codes and digital menus allow for customers to order food and beverages at restaurants and avoid touching physical menus that may or may not have been sanitized properly. Customers are able to scan the QR code, which redirects them to the restaurant’s website in which contains the restaurant’s menu. Beyond QR codes.

Loyalty Program 88

Loyalty Program Social Media Customer Experience Online Ordering 88

Modern Restaurant Management

DECEMBER 10, 2020

As restaurants work to navigate through the seismic economic impact of the coronavirus, connecting with and engaging customers is more important than ever for driving revenue and weathering the crisis. Digital marketing is a key ingredient that can help restauranteurs connect with customers to achieve both. Focusing on local SEO.

Marketing 225

Marketing Social Media SEO Website Management 225

The Restaurant Times

FEBRUARY 22, 2022

Restaurant startup developments in recent years have included a variety of food delivery alternatives, company expansion, service innovation, extended online ordering, assemble-your-meal popup businesses, and many others. . The proliferation of restaurant technology is no longer limited to internet orders.

2022 98

2022 Front of House Cash Management Online Ordering 98

Restaurant Engine

JANUARY 25, 2023

tweet this) A great user experience is key, and you want to find a website developer to help you create the perfect space for current and future diners. 1: You Need a Website If you don’t have any online presence, you definitely need a website. Check references and look at reviews. Does your online ordering system convert?

Website Management 111

Website Management Hiring Online Ordering Mobile Ordering 111

Restaurant Engine

FEBRUARY 9, 2022

A restaurant app can help you build your revenue and reach more customers. Your customers are ordering online, now more than ever before. An App Improves the Customer Experience. By improving customer experience, you increase your revenue because happy customers spend more. tweet this).

Loyalty Program 84

Loyalty Program Mobile Ordering Social Media Customer Experience 84

Bingage

JULY 18, 2020

For online food businesses like cloud kitchen or ghost kitchen or any other food delivering business, digital advertising may be a remarkable useful resource in promoting, in addition to operating the business. Restaurants can receive online orders for pickup or delivery directly from Google Search, Maps, or the Assistant.

Delivery 98

Delivery Social Media Marketing Online Ordering 98

Modern Restaurant Management

FEBRUARY 2, 2021

The need for contactless delivery has spurred the use of digital check points – Consumers are more comfortable placing their orders through mobile apps, voice ordering, digital menu and kiosks; giving tech-savvy restaurants an edge in the race for information data. Measuring Factors for Growth in QSRs.

Mobile Ordering 116

Mobile Ordering Point of Sale Customer Service Loyalty Program 116

EATER

JANUARY 31, 2024

Every weekend for nearly three decades, Pan judiciously filled orders of the white, fluffy candy from his stall in Toronto’s chaotic, cacophonous Pacific Mall. Every piece is made by hand and people know that waiting is all a part of the experience. Yet others see real value in the spread of dragon’s beard candy online.

Social Media 126

Social Media Online Ordering Hiring Back of House 126

Deliverect

AUGUST 31, 2020

When ordering from these big delivery platforms, customers already have to make a big decision when it comes to choosing a restaurant to order from. If you then have an enormous list of options available, customers are likely to experience decision-fatigue and leave your page without making a purchase.

Delivery 146

Delivery Front of House Point of Sale Back of House 146

Restaurant365

JULY 29, 2020

By understanding how you can reference your restaurant’s revenue centers in your forecasts, you will be able to save time and improve the validity of your restaurant reporting tools. To get a better understanding of your forecasted labor cost, reference your restaurant’s historical labor data when building your labor reports.

Cash Management 88

Cash Management Online Ordering Inventory Seasonal Menu 88

Cheetah

OCTOBER 18, 2021

Customers who have been cooped up at home for the past two years are anxious to get back to dining out. At the same time, with the rise of takeout and food delivery, they have become accustomed to a different kind of dining experience. Indoor Dining Gives Rise to Rude Customers. Risks to Your Employer Reputation.

Employee Relations 146

Employee Relations Back of House Food Supply Customer Service 146