Customer Experience Innovation POS Website Management 
7 Shifts
AUGUST 20, 2020
Now is the time when your restaurant can experiment with and implement new technologies to help reduce costs, improve margins, and stay safe during COVID-19. If you’re one of the one in four restaurateurs who only uses a POS system, you may want to consider expanding your tech stack.
Restaurant Engine
OCTOBER 5, 2022
In the last several years, many restaurants have adopted new technology to meet the needs of their evolving customers. In this article, we look at five technology innovations your restaurant should be using. #1: Giving your customers the ability to order their food online is a technological imperative today. tweet this).
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Focus POS
SEPTEMBER 10, 2020
Industry-Focused POS. Look for POS software made specifically to handle the industry challenges you face on a daily basis, and the data necessary to identify and solve those challenges. Cloud-based POS is especially important. Online ordering isn’t just important for customer safety and satisfaction, however.
Modern Restaurant Management
JUNE 9, 2022
But independently owned, more agile operations can out-maneuver big brands by leaning on their point of sale (POS) platforms to increase sales and expand their client bases. Understand customer cravings and business needs through data. Consider tapping into the treasure trove of customer information your POS platform contains.
Modern Restaurant Management
JANUARY 31, 2024
To delve more into the results, Modern Restaurant Management (MRM) magazine reached out to Matt Zibell, VP Technology at TouchBistro. I think I was most surprised by the fact that 72 percent of FSR operators said they had a dedicated website – I thought this would be higher. What results did you find surprising and why?
Modern Restaurant Management
OCTOBER 27, 2022
The last couple of years have proven that digital experiences will continue to play a central role for quick-service restaurant (QSR) operators. Luckily, QSRs have no shortage of technologies at their disposal to help them achieve the sort of customer personalization that drives profits. Easing Customer and Employee Friction.
The Restaurant Times
AUGUST 17, 2021
Digital menus are the menus that are presented to customers as soft-copy. They can be accessed via QR codes, websites, or mobile apps directly by the customers without any assistance from the restaurant staff. They are cheaper, reduce staff effort, reduce wait time for customers, eliminate long queues of customers, etc. .
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