Lavu

SEPTEMBER 29, 2023

Despite the vaccination efforts and safety measures implemented by restaurants, some potential employees may still be hesitant to return to work in this industry. Some owners have had to take on multiple roles themselves or hire unqualified staff, affecting the quality of service and customer experience.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

SEPTEMBER 14, 2020

Restaurant owners and managers will continue to face challenges until a safe and effective vaccine for COVID-19 is developed and widely distributed. Given the persistent uncertainty, now is also a good time to upgrade the customer experience and streamline operations with better online ordering, delivery and/or curbside pickup processes.

Online Ordering 197

Online Ordering Kitchen Safety Food Safety Customer Experience 197

Apicbase

MAY 8, 2024

The right restaurant management software significantly enhances efficiency and control of operating costs. We also analyse customer feedback from platforms like G2 and Capterra to highlight the pros and cons users have encountered. Inventory management: MarketMan tracks inventory and reports on stock counts and total value.

Inventory 52

Inventory Food Supply Kitchen Safety Back of House 52

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. We also see this gaining traction with consumers similar to how calorie labeling became a major source of information for our personal health. Here are their responses. To read part one, click here.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Goliath Consulting

AUGUST 2, 2022

As lockdown restrictions were lifted, restaurant owners expected some customers to return in person while still following safety measures. How to build an off-premise dining experience. This will help current customers have a sense of familiarity, and new customers get to know your restaurant.

Delivery 78

Delivery Online Ordering Food Website Management 78

Modern Restaurant Management

MAY 21, 2020

The news may raise concerns for both customers and operators alike because it’s no secret just how contagious COVID-19 can be in public places. With less inventory and even fewer customers coming in, we recommend that you widen your margins and revamp your offerings. Instead, you can reach a compromise in your menu.

Social Media 216

Social Media Food Safety Cash Management Kitchen Safety 216

Modern Restaurant Management

JULY 30, 2020

In early March at Oracle's Food & Beverage conference held prior to the COVID-19 outbreak shutdown, Modern Restaurant Management (MRM) magazine discussed the company's plans for products and services designed to help Mom and Pop restaurants with Chris Adams, VP of Strategy for Oracle F+B about their future plans in the above video.

Technology 153

Technology Operations Loyalty Program Point of Sale 153

Sling

JULY 24, 2023

Restaurant management software is a rapidly expanding niche of software development. Some of these apps are designed to solve specific problems, like shift scheduling or point of sale , while others boast all-in-one suites for every aspect of restaurant management.

2023 78

2023 Management Management Tip Distribution 78

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners.

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

Modern Restaurant Management

MAY 18, 2020

The form and instructions inform borrowers how to apply for forgiveness of their PPP loans, consistent with the Coronavirus Aid, Relief, and Economic Security Act (CARES Act). The Restaurant Reopening Blueprint is informed by interviews with key stakeholders such as diners, restaurant staff and US Foods consultants and chefs.

Front of House 209

Front of House Back of House Online Ordering Kitchen Safety 209

Restaurant365

JULY 24, 2020

Increased demand for food delivery had already boosted the growth of ghost kitchens, and the COVID-19 pandemic has escalated both the popularity and profitability of the model. Ghost kitchens cut the cost of real estate and labor by reducing the restaurant model to accommodate off-premise food sales. What is a ghost kitchen?

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

7 Shifts

MARCH 27, 2020

Safety If you can run your business as a takeout and delivery spot, consider whether or not you can carry out operations safely to avoid spreading COVID-19. What measures can you take to make customers feel more comfortable ordering from you? Make sure that staff know about your COVID-19 restaurant closure before customers do.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Sling

OCTOBER 1, 2023

You’ll gain valuable experience in such foundational business practices as: Marketing Food prep Payroll Menu development Scheduling Suppliers Employee development Networking Customer service The lessons you learn can be directly applied to the catering business you start. the customers you want to serve).

Catering 78

Catering License Transportation Advertising 78

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. For more information, visit: sba.gov/paycheckprotection. “The post-COVID dining experience will no doubt be different.

Mobile Ordering 198

Mobile Ordering Webinar Loyalty Program Online Ordering 198

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. For more information, visit: sba.gov/paycheckprotection. “The post-COVID dining experience will no doubt be different.

Webinar 186

Webinar Loyalty Program Online Ordering Social Media 186

BNG Point of Sale

NOVEMBER 20, 2020

This easy add-on feature gives you the power to stay efficient while managing food orders, all the while providing a wealth of backend information to help you manage your restaurant teams for improved performance. Getting an order wrong damages your profit and customer retention. What is a restaurant ordering system?

POS 98

POS Ordering Mobile Ordering Online Ordering 98

Hot Schedules

JANUARY 29, 2020

million children) are managing food allergies. Accurate allergen information is critical to guarantee your guests’ safety. Plus, making sure information is easily accessible helps deliver a positive customer experience. Oftentimes, the information is difficult to interpret, and could be outdated.

Allergens 78

Allergens Food Food Safety Kitchen Safety 78

Lavu

DECEMBER 6, 2019

Particularly when it comes to restaurant management which requires knowledge of both front of house and back of house needs. Customers are able to reserve tables, order meals, and show up to the restaurant at mealtime to skip the line and not wait in the kitchen. What’s new in kitchen technology? Digital Table.

Kitchen Safety 78

Kitchen Safety Social Media Point of Sale Front of House 78

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. All locations will serve guests via delivery through a virtual kitchen facility. Fazoli's Ghost Kitchen. Virtual Barbecue Pit. Hot for Dave's Hot Chicken.

Franchise 190

Franchise Franchising Kitchen Safety Food Safety 190

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. Here are their responses.

2020 180

2020 Online Ordering Fast Casual Point of Sale 180

EATER

SEPTEMBER 25, 2020

This is Eater Voices , where chefs, restaurateurs, writers, and industry insiders share their perspectives about the food world, tackling a range of topics through the lens of personal experience. The bar up the street had closed a full hour before COVID-19 restrictions required it to, sending us a flood of customers.

Food Safety 104

Food Safety Kitchen Safety Website Management Seating 104

The Restaurant Times

JANUARY 30, 2022

Restaurant Marketing Strategies That Attract Customers In Omicron . You can use the information you’ve gathered about your actual customers in both online and offline marketing. Here is how you can win customer trust in the wake of Omicron. . The key lies in how well they manage their social media accounts. .

Innovation 52

Innovation Marketing Loyalty Program Social Media 52

The Restaurant Times

MARCH 14, 2022

However, the team can only achieve the desired outcome if headed by a potent restaurant manager. Hence, a restaurant manager is an integral part of a restaurant business and plays a crucial role in steering its direction, which is why their job description must be adeptly formulated. Managing Overall Team Performance.

Management 52

Management Management FOH BOH 52

Next Restaurants

MAY 26, 2020

The news may raise concerns for both customers and operators alike because it’s no secret just how contagious COVID-19 can be in public places. However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant will remain safe from the contagion.

Webinar 89

Webinar Social Media Food Safety Cash Management 89

Cheetah

SEPTEMBER 10, 2019

Study your customers’ psychographics, look into the demographics of potential neighborhoods and areas, consider the competition, floor space, lease terms, and more. Before visiting each establishment, go to their website, read their restaurant reviews, analyze the type of advertising they use.

Kitchen Safety 87

Kitchen Safety Front of House Advertising Back of House 87

Restaurant Clicks

JANUARY 9, 2020

Statistics show that the number of Americans dining out continues to increase, however, so there are plenty of potential customers to go around. Your restaurant concept includes a few factors, all of which will inform restaurant branding, name, location, menu, budget, equipment – basically every other decision you will make.

License 78

License Equipment Website Management Hiring 78

Restaurant365

APRIL 8, 2021

Now, the pandemic has impacted what the dining experience looks like, what guests want, and most significantly—the demand for delivery and takeout. As a prominent example, virtual kitchens existed before the pandemic, but the last year has skyrocketed the growth of this new kind of establishment. What is a virtual kitchen?

Front of House 78

Front of House Food Truck Kitchen Safety Point of Sale 78

Modern Restaurant Management

OCTOBER 16, 2019

Customers simply approach Ono’s ordering kiosk, place their custom order, and watch as robotic systems create their blends from scratch. The robotic kitchen runs on batteries instead of a diesel generator. Quality Control – Ono can ensure orders are to the customers' standards 100 percent of the time.

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

Modern Restaurant Management

JANUARY 12, 2022

. “Online and mobile ordering was a lifeline to restaurants shut-down in the pandemic and continues to provide steady revenue,” said Simon de Montfort Walker, senior vice president and general manager at Oracle Food and Beverage. 46 percent would love to manage their dietary preferences with their favorite establishments.

2022 216

2022 Mobile Ordering Guest Recovery Point of Sale 216

BNG Point of Sale

NOVEMBER 20, 2020

This easy add-on feature gives you the power to stay efficient while managing food orders, all the while providing a wealth of backend information to help you manage your restaurant teams for improved performance. Getting an order wrong damages your profit and customer retention. What is a restaurant ordering system?

POS 52

POS Ordering Mobile Ordering Online Ordering 52

Modern Restaurant Management

MARCH 25, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. There are flyers and social posts to promote takeout offerings, and signage to instruct customers on food pick-up policies. looks to flatten the curve.

Online Ordering 116

Online Ordering Insurance Mobile Ordering Website Management 116

The Restaurant Times

JUNE 11, 2021

Managing a restaurant is a daunting task. Handling inventory, staff and customers, along with keeping track of analytics and reports all at the same time can become cumbersome for the restaurant manager. It enables you to manage each task efficiently. . That is why, automating restaurant operations is always fruitful.

POS 52

POS Mobile Ordering Loyalty Program Online Ordering 52

The Restaurant Times

SEPTEMBER 2, 2020

Customer Engagement. Engaging with customers on social media accounts is an absolute must. Always respond to customer tweets, posts, or comments. Many social media automation tools allow you to manage all your channels from one place. Video marketing is an innovative form of engaging with customers.

Marketing 52

Marketing Social Media Email Marketing Mobile Ordering 52

The Restaurant Times

SEPTEMBER 30, 2021

Moreover, since the COVID-19 pandemic, many customers prefer to eat from food trucks rather than restaurants as they are relatively safer. To begin, you’ll need a customized menu idea and a few tried-and-true items. When you launch a food truck, you will be expected to offer amazing food and a memorable experience.

Food Truck 52

Food Truck Food License Mobile Ordering 52

Modern Restaurant Management

SEPTEMBER 15, 2021

Based on findings from a survey hosted on the Angus Reid Forum on behalf of Restaurants Canada, the report shares that on the positive side, Canadians are looking forward to returning to restaurants, so long as safety measures are in place. For more information and to download the report, visit FMI.org/GrocerySpeaks.

2021 179

2021 Loyalty Program Retail Online Ordering 179

ChefMod

OCTOBER 6, 2021

But, how have they managed to stay up and running so far? Furthermore, the pandemic has eliminated the need for salespeople, forcing many operators to heavily rely on website/app focused shopping. Additionally, the extra cash flow can make a difference in the running and management of your business.

2021 52

2021 Email Marketing Front of House Cash Management 52

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. ” The TableUp guest retention platform empowers restaurants of all sizes to increase customer engagement and reward guests for their loyalty.

Food Safety 211

Food Safety Mobile Ordering Online Ordering Kitchen Safety 211