Modern Restaurant Management

AUGUST 25, 2021

MRM's Franchise Feed features news on the restaurant franchise and MUFSO landscape. ” “This is historic for our brand,” said Brooks Speirs, vice president for franchise development. A Deal to Taco ‘Bout. Taco John’s International Inc.

Franchise 167

Franchise Franchising Customer Experience Point of Sale 167

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Franchise 141

Franchise Franchising Food Safety Kitchen Safety 141

Modern Restaurant Management

DECEMBER 3, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. ” The company already signed nine franchise licenses with three new franchisees. PJ’s Coffee offers a proven franchise structure with strategic corporate support.

Franchise 136

Franchise Franchising Catering Online Ordering 136

7 Shifts

FEBRUARY 8, 2024

A full 55% of consumers consider takeout and delivery essential to their restaurant experience. In addition to scheduling, 7shifts handles staff payroll, tip management, hiring and application management, employee training, and much more. ChowNow ChowNow is a customized online ordering app for restaurants.

Operations 367

Operations Management Management Mobile Ordering 367

Modern Restaurant Management

MARCH 27, 2024

Greenberg is an internationally recognized speaker, author and coach with franchise clients that include McDonalds, Great Clips, GNC, RE/MAX, Smoothie King, Global Franchise Group and many more. For 10 years, he was a multi-unit franchise owner with Edible Arrangements. ” What is it the customer really wants?

Coaching 106

Coaching Franchise Franchising Leadership 106

7 Shifts

FEBRUARY 8, 2024

A full 55% of consumers consider takeout and delivery essential to their restaurant experience. In addition to scheduling, 7shifts handles staff payroll, tip management, hiring and application management, employee training, and much more. ChowNow ChowNow is a customized online ordering app for restaurants.

Operations 353

Operations Management Management Mobile Ordering 353

Modern Restaurant Management

NOVEMBER 20, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. CPK Brings on Franchise Veteran. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Giorgio Minardi. ” Rex's Ready to Grow.

Franchise 84

Franchise Franchising Customer Experience Seasonal Menu 84

Modern Restaurant Management

JANUARY 17, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Curry Up Now will be the first restaurant is L2V’s portfolio and the investment will support the rapid growth and expansion of both corporate and franchised locations. "We

Franchise 110

Franchise Franchising Fast Casual Leadership 110

MBB Hospitality

MARCH 9, 2022

When you are at a standstill with your business and are looking for new ways to help it grow, it may be time to think about franchising it. What Is Franchise Development? Franchise development is a way to expand your business into new markets. Why Should I Consider Franchising. They are the boss of their location.

Franchise 52

Franchise Franchising Hiring Management 52

Modern Restaurant Management

DECEMBER 12, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Tropical Smoothie Cafe signed two multi-unit franchise agreements to develop 38 new cafes across the state of Colorado, including a 27-unit deal and an 11-unit deal. ."

Franchise 94

Franchise Franchising Loyalty Program Book 94

Modern Restaurant Management

FEBRUARY 19, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Her wealth of experience with leading brands and impressive set of skills will be highly valuable to our business and its outstanding franchisees.

Franchise 109

Franchise Franchising Fast Casual Point of Sale 109

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Management 398

Management Management Kitchen Safety Front of House 398

Modern Restaurant Management

NOVEMBER 1, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. We now want to bring this elevated experience to our customers across our footprint." Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Franchise 78

Franchise Franchising Fast Casual Point of Sale 78

Modern Restaurant Management

SEPTEMBER 14, 2022

We hope you enjoy your dining experience with us. For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. Improve Customer Experience : Repeat customers are the backbone of a restaurant business.

Front of House 204

Front of House Mobile Ordering Loyalty Program Back of House 204

Modern Restaurant Management

MAY 14, 2021

As part of its effort to hire 20,000 new team members, Chipotle is increasing restaurant wages resulting in a $15 average hourly wage by the end of June. They are looking to hire 10,000 new employees over the next three months. They have the demand from customers, but not enough employees.

Hiring 140

Hiring Employee Relations Recruiting Education 140

Modern Restaurant Management

AUGUST 25, 2022

In the storm of the pandemic, restaurants were able to serve orders efficiently and maintain the best-possible experience — and customers loved it. The benefits of automation are two-fold for your existing and future employees and your customers.

Technology 186

Technology Mobile Ordering Social Media Customer Experience 186

Modern Restaurant Management

JUNE 17, 2021

Additional hiring challenges include lingering employee anxieties around virus exposure, a shortage of seasonal foreign workers, and generous stimulus payments that compete with restaurant wages. Rise Southern Biscuits and Righteous Chicken had already implemented self-service technology across its franchise locations pre-pandemic.

Technology 186

Technology Employee Relations Customer Service Online Ordering 186

Restaurant Business

MAY 31, 2023

Hiring and retaining staff have been challenges in recent years, and labor costs are on the rise as well. The consistency, along with other benefits that automation can provide, leads to something operators need to survive in the restaurant business—customer satisfaction. Chicken’s BSK (bb.q. Chicken’s BSK (bb.q. Bottom line?

Franchise 91

Franchise Franchising Kitchen Safety Customer Experience 91

Modern Restaurant Management

NOVEMBER 7, 2023

And there are a few reasons that having a thorough, structured digital marketing strategy is imperative to the overall success of your restaurant or franchise. It allows businesses to engage with current customers and help build organic brand ambassadors while also serving up content in front of new customers.

Marketing 199

Marketing Social Media SEO Front of House 199

Modern Restaurant Management

MARCH 20, 2020

With every online order, millions of customers are entrusting restaurant owner/operators with their most essential information. However, thanks to the explosion of online ordering, owner/operators are left managing massive data sets — without any experience in doing so. In fact, global research and advisory firm Gartner Inc.

Email Marketing 204

Email Marketing Online Ordering Franchise Franchising 204

7 Shifts

NOVEMBER 19, 2019

This is certainly true for the independent entrepreneur, but even large and resourceful restaurant franchises and groups are not immune to the threat—and in some cases, the reality—of rising labor costs. While the tips outlined above can be beneficial in all restaurants, these ones listed below are more applicable to franchises.

Management 253

Management Management Employee Relations Restaurant Law 253

MBB Hospitality

SEPTEMBER 12, 2019

Have you been considering getting into the restaurant franchise business , but not sure if this is the right time to do it? Is restaurant franchising on the rise in 2019? They projected that the number of franchise establishment would increase by 2.6 This means your customers have a lot more discretionary money to spend.

Franchise 40

Franchise Franchising 2019 Cash Management 40

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Management 195

Management Management Kitchen Safety Front of House 195

7 Shifts

AUGUST 19, 2020

As you ramp up hiring again, there’ll be a huge influx of applications, so it’s essential you get your post-COVID recruitment right. Happier, motivated staff results in reduced turnover and better customer service. of restaurant jobs) restaurant workers losing their jobs this year alone. Even your most seasoned staff can forget things.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

Apicbase

APRIL 20, 2022

Franchising is a time-tested business model that allows restaurant owners to scale their business fast and efficiently. In this post, we are NOT exploring the benefits of a restaurant franchise. We’ve included those at the bottom of the page to give you a complete picture of the risks of franchising your foodservice brand.

Franchise 52

Franchise Franchising Cash Management Kitchen Safety 52

7 Shifts

FEBRUARY 14, 2022

Good faith” hours estimates for new hires. Franchises with 40+ locations globally and 20+ employees in San Francisco. - Predictive scheduling yields a more respected and well-rested workforce, which is good for the employee and customer experience as well. Predictability pay for schedule changes or cancellations.

Restaurant Law 370

Restaurant Law 2017 Retail Franchise 370

7 Shifts

AUGUST 26, 2021

By learning from others' experiences, you too can be successful. Begin your podcast listening with this episode on franchising , featuring Steve DeSutter - former President/CEO at Focus Brands Inc. Begin your podcast listening with this episode on staff hiring and culture. 7shifts Restaurant Growth Podcast. podcast website.

Coaching 195

Coaching Website Management Email Marketing Retail 195

Modern Restaurant Management

FEBRUARY 23, 2021

He opened the first Ruth’s Chris franchise in 1975 and became one of the company’s largest U.S. Focus on creating extraordinary experiences that raise the bar in your community. Focus on creating extraordinary experiences that raise the bar in your community. franchisees. Support Your Staff. Get Better.

Leadership 161

Leadership 2002 Airlines 2001 161

Hot Schedules

MAY 25, 2021

Over the years, the team has worked alongside counterpart teams in the US and Singapore, all while growing the team and its IP to cover all functional areas of MacromatiX, including vendor integrations, portals, offline systems, store-level Biometrics, and all areas of customer and system support. Ivo Sapoundzhiev. Principal QA.

Cash Management 148

Cash Management Customer Service Customer Experience Sports 148

Apicbase

JUNE 20, 2022

You can do many things as a franchisor to improve your chances of building a thriving restaurant franchise. Even if you’ve ticked all the right boxes and executed every step of the restaurant franchise playbook to perfection, your ability to attract and retain strong franchisees is essential to your success. John van Kooten.

Recruiting 52

Recruiting Franchise Franchising Loyalty Program 52

Modern Restaurant Management

FEBRUARY 28, 2023

These lead to poor employee experience and often frustration among staff. By incentivizing staff who regularly exceed expectations, restaurants are not only acknowledging employee performance, but giving their staff a more fulfilling work experience, which overall contributes to customer satisfaction. #4:

Management 193

Management Management Food Safety Communication 193

EATER

JANUARY 31, 2024

Every piece is made by hand and people know that waiting is all a part of the experience. Though he never kept track of how many customers he served, Pan estimates he made up to 500 pieces on an average weekend at PacMall, where he no longer operates his stall regularly. But he isn’t afraid to experiment. “I

Social Media 126

Social Media Online Ordering Hiring Back of House 126

7 Shifts

NOVEMBER 3, 2022

My managers also used code names based on menu items to “rate” female customers. At her first job as a server, she tried to show a new hire how to make a side salad. Your next step is to signal to your staff (and customers) what you stand for. Is there something in the hiring or recruiting process that leaves women out?

Leadership 195

Leadership FOH BOH Website Management 195

The Restaurant Times

MAY 26, 2023

Dan Mesches brings a wealth of restaurant experience to his role as President and CEO of Sprinkles, which he has held since early 2017. Fast-forward five years, and Sprinkles marked a milestone with the launch of its first franchise in Riverton, Utah, ushering in a phase of expansive growth.

Loyalty Program 52

Loyalty Program Franchise Franchising Customer Service 52

Apicbase

FEBRUARY 29, 2024

71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. 85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. But what tech solutions do restaurant customers actually want and feel comfortable with?

2024 52

2024 Operations 2023 Loyalty Program 52

EATER

SEPTEMBER 26, 2023

ABC Velp began attracting customers from near and far, including an Iraqi Christian named Nawzad Martani, who stumbled upon the restaurant in 2013 to celebrate his brother’s birthday. It has also specifically hired chefs from around the world: Ukraine, Nepal, the Philippines, India, and beyond. Fatimah Fadhil Inside the steakhouse.

Employee Relations 130

Employee Relations Travel Sports Social Media 130

Goliath Consulting

JANUARY 6, 2019

Management companies provide restaurants with a franchise like operating system without having a franchise agreement. With over twenty-five years of industry experience, Britt is skilled in problem-solving and uniquely tailoring back of house solutions to each kitchen.

Management 60

Management Management Front of House Back of House 60