Modern Restaurant Management

FEBRUARY 14, 2023

Fewer employees have carried the burden of prepping, cooking, and serving food while working to keep guests safe. Unfortunately, many restaurants are using archaic training programs, so update your training to be current, relevant, and tech driven. Ensure safety all along the supply chain. Boost safety and quality protocols.

Food Safety 186

Food Safety Kitchen Safety Loyalty Program Employee Relations 186

Modern Restaurant Management

SEPTEMBER 14, 2022

We hope you enjoy your dining experience with us. AI-based robots cook your food and deliver meals on time without missing a beat. For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. What are AI and ML?

Front of House 204

Front of House Mobile Ordering Loyalty Program Back of House 204

Modern Restaurant Management

OCTOBER 24, 2019

The restaurant industry is constantly witnessing major changes in technology. Smarter technological inventions are replacing traditional methods at restaurants. AI-driven technologies have been introduced in this sector after having carefully examined the customer behavior and their expectations over the years.

Technology 142

Technology Loyalty Program Customer Experience Food Supply 142

Modern Restaurant Management

NOVEMBER 19, 2021

Supply chain issues, high food costs, and labor shortages are cutting profits at restaurants nationwide, the National Restaurant Association reported. Supply shortages have also resulted in operators having to change their menus on the fly. Create a Customer Loyalty Program. Host Fun Events.

Marketing 186

Marketing Loyalty Program Social Media Food Supply 186

Modern Restaurant Management

AUGUST 23, 2022

Restaurants themselves are impacted by many of the same pressures – from rising food costs to freight and labor supply. Fostering a strong relationship with loyal customers can position restaurants for even greater success during times of increased economic stability. Evaluating Resources.

Franchise 182

Franchise Franchising Loyalty Program Food Supply 182

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Modern Restaurant Management

MAY 9, 2023

The restaurant industry has embraced technology and, of late, it’s been at the leading edge. From the humble QR code, which quickly became a mainstay during the pandemic, to recent reports of “digital-only” restaurants, tech is starting to define service for restaurants and customers alike.

Mobile Ordering 170

Mobile Ordering Customer Experience Seasonal Menu Loyalty Program 170

Squirrel Systems

FEBRUARY 16, 2024

As we settle into 2024, the restaurant industry stands on the cusp of transformative changes, shaped by evolving consumer preferences, sustainability concerns, and a relentless pace of technological innovation. Experiential Dining The dining experience is becoming as important as the food itself.

2024 52

2024 Technology Menu Mobile Ordering 52

Modern Restaurant Management

FEBRUARY 2, 2022

Meanwhile, operators get the opportunity to grow their customer databases and turn new customers into loyal regulars. All that said, grappling with supply chain and labor shortages and with an imperative to keep everyone safe continues to put restaurant operators in a tough position. Take Advantage of Technology.

Loyalty Program 192

Loyalty Program Online Ordering Social Media Mobile Ordering 192

Modern Restaurant Management

DECEMBER 17, 2021

Customer-centric. Customer experience management. In the wake of the pandemic, many restaurants have reshaped their entire approach to customer engagement prioritizing frictionless digital experiences, expanded delivery options, and increased health and safety precautions. Personalized. Digitize Tedious Tasks.

Loyalty Program 182

Loyalty Program Customer Experience Mobile Ordering Customer Service 182

Modern Restaurant Management

MAY 5, 2022

Cryptocurrency has real-world applications in the food industry, with restaurants using it to create new and exciting foods for their customers and find ways to use crypto as payments. Application of Blockchain in the Food Industry. Blockchain technology has been applied to the food industry. Camboflare.

Serving 183

Serving Loyalty Program Food Supply Point of Sale 183

Embrace the Suck

MAY 14, 2023

In my years of experience both as a restaurant consultant and a restaurant owner, I've observed the industry from multiple angles. This recipe of deficiency, when left to simmer, becomes a potent brew of dissatisfaction and disengagement, both among staff and customers. And much like a bad dish, it's tough to swallow.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

Modern Restaurant Management

DECEMBER 28, 2020

Technology is becoming a big part of how we run our business. I think that guests will be choosy with where they go out in the future, and concepts that provide an authentic and safe experience will definitely have the edge. The younger generations don’t just want great food, they expect memorable experiences.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Open for Business

MAY 19, 2023

As guest preferences change and new developments in technology come out, keeping up to date can help you in several key ways. First of all, making the most of technology can boost your bottom line by helping you do more with less without compromising hospitality. Digital kitchen display systems could make paper tickets obsolete.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

Modern Restaurant Management

JANUARY 19, 2022

The supply chain issues that have intermittently plagued other industries have also left restaurants scrambling, with everything from to-go cups to chicken wings going missing, often without warning and sometimes for weeks or months on end. The so-called Great Resignation has also taken a heavy tol l on the food service industry.

Food Supply 188

Food Supply Restaurant Law Email Marketing Mobile Ordering 188

Goliath Consulting

MAY 10, 2022

To cover supply chain costs, restaurant owners need to raise their prices. However, will raising these prices cause them to lose some loyal customers who cannot afford it anymore? According to the report, the largest 12-month increases in food costs were in meats, poultry, fish and eggs, which rose 12.2 How customers feel. “A

Loyalty Program 78

Loyalty Program Operations Pricing Customer Service 78

Restaurant365

APRIL 20, 2022

Those feelings are well-placed because those return customers spend an astonishing 67 percent more than a new customer during a visit! Why is customer retention important? Customer retention statistics show that 65% of a company’s business comes from existing customers. Consistency is king in customer retention.

Loyalty Program 78

Loyalty Program Customer Service Employee Relations Customer Experience 78

Modern Restaurant Management

JANUARY 12, 2021

Even before a pandemic spread across the globe in early 2020, customer experience (CX) was always key to the success of restaurant brands. A recent Deloitte report says 60 percent of guests indicate that a positive experience will cause them to dine at a restaurant more frequently. Meeting or Exceeding Customers’ Needs.

Fast Casual 141

Fast Casual Food Safety Loyalty Program Customer Experience 141

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships.

2022 211

2022 Mobile Ordering Guest Recovery Point of Sale 211

Modern Restaurant Management

SEPTEMBER 15, 2021

. “The Discerning Diner report provides our members with the information they need to make choices around everything from menu selections and customer service options, to marketing initiatives and possible new revenue streams that today’s consumer is interested in. Delivering Excellence. ” Supporting Local.

2021 173

2021 Loyalty Program Retail Online Ordering 173

Modern Restaurant Management

DECEMBER 21, 2020

We’ve found our guests really appreciate and need that experience now more than ever. Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Modern Restaurant Management

AUGUST 17, 2020

Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study. Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers. COVID-19 Consumer Dining Trends. Can't touch this.

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193

Apicbase

NOVEMBER 4, 2022

Apicbase partner Yollty , a loyalty software based in Luxembourg, takes a closer look at the critical areas of digital transformation in hospitality. New technologies that optimise workflows are emerging and help restaurateurs maximize their restaurant’s efficiency and profit margins while minimizing costs. .

Loyalty Program 52

Loyalty Program Hospitality Point of Sale Allergens 52

Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico.

Online Ordering 208

Online Ordering Back of House Customer Service Small Business 208

The Restaurant Times

JUNE 6, 2023

Restaurant management software revolutionizes food establishments’ operations by providing efficient tools to manage inventory and control costs. By optimizing inventory management, restaurant software empowers businesses to minimize waste, prevent overstocking, and maintain adequate supplies. million in 2022.

Inventory 52

Inventory Management Management Food Supply 52

7 Shifts

JULY 16, 2021

Get to know your future customers, before they even step foot in your door. You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. Do they serve just coffee or small foods as well? A common way for coffee shops to get financed is through business loan programs. Traffic times.

License 459

License Hiring Equipment Point of Sale 459

The Restaurant Times

FEBRUARY 22, 2022

Restaurant startup developments in recent years have included a variety of food delivery alternatives, company expansion, service innovation, extended online ordering, assemble-your-meal popup businesses, and many others. . The labour shortfall and supply chain constraints that plagued 2021 have persisted into 2022.

2022 98

2022 Front of House Cash Management Online Ordering 98

Modern Restaurant Management

OCTOBER 4, 2021

According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. The data also points to a broken customer arrival experience. For restaurant brands, the digital pivot is imperative to getting the customer experience right.”

2021 153

2021 Fast Casual Mobile Ordering Social Media 153

The Restaurant Times

JANUARY 23, 2022

You might be shocked to discover some of the ways in which even the least technologically aware restaurant operators are using artificial intelligence to simplify daily operations and improve the experience of their customers. . How Important Is AI For Restaurants. Delivery, however, is notoriously tough to get right every time.

Point of Sale 52

Point of Sale Loyalty Program Customer Experience Food Supply 52

Modern Restaurant Management

FEBRUARY 2, 2021

Some of the best fast-food chains have emphasized on technology to upgrade and improve their products and services. QSR chains are being forced to re-look and optimize their product mix as the pandemic is creating supply chain and labor disruptions along with a surge in online ordering. All made possible by utilizing technology.

Mobile Ordering 94

Mobile Ordering Point of Sale Customer Service Loyalty Program 94

Apicbase

MARCH 17, 2023

High inflation, labour shortages, supply chain problems and changing consumer demands are black clouds on a sunny day. They make it hard for food businesses to remain competitive and turn a healthy profit. Doing so will help you cut costs, serve customers more quickly, increase customer satisfaction, and improve profits.

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

Modern Restaurant Management

JULY 20, 2021

Snack, which has benefited from more flexible schedules blurring the dayparts and customers' hesitancy to dine in, is the only daypart that has increased visits over the past year. Since this daypart has increased traffic during the pandemic, operators will need to innovate their food and beverage offerings to grow traffic. "Across

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. To be able to offer these types of resources means a lot.

Franchise 199

Franchise Franchising Fast Casual Point of Sale 199

Apicbase

DECEMBER 8, 2022

What will customers expect from food and hospitality brands? Predicting trends in the food-service industry is never easy because things change constantly. We can, however, tell you that restaurants will have to be more flexible in 2023 than ever to meet customer demand while running ultra-efficient operations.

2023 52

2023 Food Supply Online Ordering Kitchen Safety 52

The Restaurant Times

JANUARY 29, 2023

It means that guests love your food so much that one location just won’t cut it. You need to start multiple outlets and expand your business to serve more customers, generating more revenue and profit. When it comes to establishing consistent service quality and guest experience , standardizing operating procedures is key.

Management 52

Management Management Food Supply Customer Experience 52

Modern Restaurant Management

AUGUST 14, 2020

Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet. Virtual kitchens handle food delivery and have additional staff at the facility, so the barbecue brand will only need to employ a limited number of team members. .”

Franchise 186

Franchise Franchising Kitchen Safety Food Safety 186