Modern Restaurant Management

MAY 31, 2023

According to the National Retail Federation , consumers spent approximately $20 billion in 2022 on this annual day dedicated to Dad and it was celebrated by nearly 76 percent of the population. This starts by implementing innovative marketing tools to drive potential revenue.

Marketing 168

Marketing Email Marketing Online Ordering Specials 168

Modern Restaurant Management

MAY 31, 2023

According to the National Retail Federation , consumers spent approximately $20 billion in 2022 on this annual day dedicated to Dad and it was celebrated by nearly 76 percent of the population. This starts by implementing innovative marketing tools to drive potential revenue.

Marketing 167

Marketing Email Marketing Online Ordering Specials 167

Modern Restaurant Management

FEBRUARY 9, 2021

The National Retail Federation estimates that 41 percent of consumers will celebrate Valentine’s day with a special dinner or celebration at home. This article includes some simple digital marketing strategies that restaurants can quickly implement ahead of the Valentine’s Day holiday. Give Your Website All of the Love.

Marketing 219

Marketing Email Marketing Website Management Social Media 219

BNG Point of Sale

OCTOBER 8, 2021

Mobile POS For Retail: How Retail Businesses Boost Sales with Mobile Devices. When you think of a point of sale POS system in retail, a cash register likely comes to mind. How the Best Mobile POS System Can Help Grow Your Retail Business. Improved Customer Service. A Faster Checkout Process in Retail Stores.

Retail 52

Retail POS Mobile Ordering Cash Management 52

Modern Restaurant Management

JULY 14, 2021

In today’s tight job market, to be competitive and stay top of mind of potential hires, it’s important to launch a holistic recruitment marketing strategy to support basic recruiting functions. experience already). Each channel above should be covered by your recruitment marketing strategy.

Recruiting 209

Recruiting Hiring Marketing Email Marketing 209

BNG Point of Sale

OCTOBER 15, 2021

How to Choose the Best POS System for Retail. How to Choose the Best POS System for Your Retail Business. The appropriate POS is critical for your success, whether you are starting a retail business for the first time or as a seasoned entrepreneur. The right point of sale system is important for any retail business.

Retail 52

Retail POS Point of Sale Email Marketing 52

7 Shifts

FEBRUARY 22, 2021

Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. If you aim to increase customer retention, one of the most important investments is loyalty programs. Here, the card is stamped or punched each time a customer makes a qualifying purchase.

Loyalty Program 195

Loyalty Program Tip Distribution Email Marketing Social Media 195

7 Shifts

JANUARY 10, 2024

What sets an RMS apart from a general POS system or retail software is that RMS suites specifically serve the restaurant industry and are full of features that support how food service businesses work. These systems offer a unified solution for sales, inventory, and customer management. How does a restaurant management system work?

Management 195

Management Management Point of Sale POS 195

7 Shifts

JANUARY 10, 2024

What sets an RMS apart from a general POS system or retail software is that RMS suites specifically serve the restaurant industry and are full of features that support how food service businesses work. These systems offer a unified solution for sales, inventory, and customer management. How does a restaurant management system work?

Management 195

Management Management Point of Sale POS 195

Modern Restaurant Management

APRIL 7, 2022

There was a time, not too long ago, when interacting with a brand—be it a retailer or a restaurant chain—was a fairly uncomplicated process. As technology has evolved, however, the number of potential channels has increased, giving rise to first multichannel and then omnichannel marketing. The Quest for the Holy Grail.

Mobile Ordering 209

Mobile Ordering Email Marketing Loyalty Program Customer Experience 209

7 Shifts

AUGUST 26, 2021

By learning from others' experiences, you too can be successful. Restaurant & Retail Revel(ations). Restaurant & Retail Revel(ations) by Revel Systems brings you a wealth of business insights and best practices from tenured leaders in the food, beverage and retail industry. 7shifts Restaurant Growth Podcast.

Coaching 195

Coaching Website Management Email Marketing Retail 195

Buzztime Business

DECEMBER 26, 2023

Resolution #2 – Bring in More Customers Attracting more patrons is one of your 2024 bar and restaurant goals…right? One of the easiest ways to enhance the guest experience? Resolution #3 – Improve Your Marketing ROI Marketing takes time and money. Or, set a “trigger” to email a coupon on the guest’s birthday.

2024 97

2024 Bar Email Marketing Loyalty Program 97

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. For the second part, click here.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

SpotOn

MAY 8, 2024

Transactional emails are a good case in point. Email marketing often hogs the limelight, at the expense of transactional emails. So, let’s see what you can do about this, as we explore some transactional email best practices. What are transactional emails? Sometimes this can be a pretty big deal.

Small Business 52

Small Business Email Marketing Mobile Ordering Social Media 52

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. The impact of COVID-19 on customer behavior was experienced swiftly f by all industries. The Value of Trust.

2021 189

2021 Loyalty Program Coupons Fast Casual 189

SpotOn

MARCH 4, 2024

Alongside transactions, modern POS systems run software applications to help businesses manage their employees, reach new customers, and encourage existing ones back in. A cloud-based POS system is the most popular type of tech in the POS market. The customer approaches the POS system to pay.

Small Business 52

Small Business POS Cash Management Point of Sale 52

Social Hospitality

OCTOBER 21, 2019

Want to boost your restaurant marketing? Psychological techniques can give your restaurant marketing an effective boost. Restaurant loyalty programs can also be supercharged with psychological techniques, developing engaged customers that last. It can be a constant challenge to get customers through the door of your restaurant.

Marketing 150

Marketing Social Media Loyalty Program Email Marketing 150

Social Hospitality

SEPTEMBER 3, 2019

Want to boost your restaurant marketing? Psychological techniques can give your restaurant marketing an effective boost. Restaurant loyalty programs can also be supercharged with psychological techniques, developing engaged customers that last. It can be a constant challenge to get customers through the door of your restaurant.

Marketing 150

Marketing Social Media Loyalty Program Email Marketing 150

Deliverect

JUNE 29, 2020

A few years ago, omnichannel was a concept that was applied almost exclusively to retail brands. A seamless and connected customer experience is a must, not just a nice-to-have. For restaurants, that means providing multiple ways for your customers to order, pay, and get their meals. Multi-channel marketing.

Online Ordering 148

Online Ordering Email Marketing Loyalty Program Customer Experience 148

SpotOn

MAY 14, 2024

SpotOn, as one of the leading software and payment companies in the field, has become a favorite among managers, restaurant operators, and staff thanks to our personalized customer service, competitive money value, and range of tools designed to help any restaurant succeed. Customer service 4.3 SpotOn received a total score of 4.4

POS 52

POS Point of Sale Customer Service 2024 52

Modern Restaurant Management

DECEMBER 2, 2019

It’s easier than ever to for both customers and brands to keep track of gift cards and redeem them online. Gift cards practically eliminate the need for packaging and can be sent via email when purchased digitally, which is no doubt a handy feature for the last-minute shopper. Create a Seamless Gift Card Purchasing Experience.

Point of Sale 169

Point of Sale Loyalty Program Email Marketing Mobile Ordering 169

Bingage

JUNE 27, 2023

In today’s competitive e-commerce landscape, building a loyal customer base is crucial for the success of your online store. One effective way to foster customer loyalty is by implementing a well-designed loyalty program. Our platform empowers businesses to enhance customer retention and increase customer lifetime value (CLV).

Loyalty Program 98

Loyalty Program Point of Sale Social Media Email Marketing 98

Cheetah

JANUARY 13, 2022

Restaurants, retailers and airlines have been using loyalty programs to drive revenue for nearly three centuries. From their humble, though ingenious, beginnings as copper tokens and stamps, through the era of credit card clubs, to today’s mobile apps, loyalty programs have become indispensable marketing tools.

Loyalty Program 148

Loyalty Program Mobile Ordering Airlines Merchandise 148

Open for Business

OCTOBER 26, 2022

That’s why more restaurant owners are turning to restaurant CRM (customer relationship management) software to deliver better dining experiences. Run more targeted marketing campaigns. At the most basic level, a CRM is a souped-up database of information on all past customers. What is a restaurant CRM?

Email Marketing 78

Email Marketing Customer Service Online Ordering Customer Experience 78

Modern Restaurant Management

AUGUST 4, 2020

The space restaurants have been forced to put between customers while they’re inside potentially extends lines out the door, forcing some to wait while exposed to the elements. Long lines generally lead to long wait times, which result in a negative purchase experience for customers who expect efficiency, regardless of the times.

Cash Management 185

Cash Management 2003 Mobile Ordering Customer Service 185

A Wine Story

SEPTEMBER 8, 2020

This post covers the most salient points of the panel discussion titled: “Experience and Ease in E-Commerce.” You will also find the most important highlights of the retail keynote presentation, “The Rise of Off-Premise.” Experience and Ease in E-Commerce Panel"- Wine Business Monthly Central Coast Insights. Man Pouring Wine.

Webinar 157

Webinar Consumer Goods Social Media Online Ordering 157

Culinary Cues

DECEMBER 30, 2019

Even when the owner is present – he or she must depend on the consistent interactions between customers and the restaurant’s employees. We should never underestimate the importance of customer perceptions, expectations, and new ideas. Engage them and they will become your ambassadors. No restaurant is an island.

Cash Management 266

Cash Management Point of Sale Leadership Website Management 266

Modern Restaurant Management

SEPTEMBER 23, 2020

Focused on the retail, services and restaurant industries, the SpotOn ecosystem offers powerful technology to small- and medium-sized businesses (SMBs) at a price they can afford. These include marketing, website development, omnichannel payments and point-of-sale (POS) solutions. "We're SpotOn Executive Team.

Serving 190

Serving White Paper Food Recycling 190

Squirrel Systems

OCTOBER 2, 2023

Omnichannel marketing is a strategy for restaurants that can drive greater customer loyalty, brand awareness, and repeat visits from guests. Omnichannel marketing is a common strategy in many industries, including retail, entertainment, and eCommerce. Many hospitality businesses already operate over a variety of channels.

Marketing 52

Marketing Loyalty Program Social Media Email Marketing 52

Modern Restaurant Management

DECEMBER 28, 2020

Just Salad was the first national restaurant chain to label its entire menu with carbon emissions similar to how brands like Allbirds had done in the retail sector. And three, above all, we see the need for digital marketing automation continuing and growing into 2021 and beyond. Barry McGowan, CEO Fogo de Chão.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

OCTOBER 4, 2021

According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. The data also points to a broken customer arrival experience. For restaurant brands, the digital pivot is imperative to getting the customer experience right.”

2021 153

2021 Fast Casual Mobile Ordering Social Media 153

Goliath Consulting

APRIL 28, 2022

Hybrid restaurants provide food sections in which customers can sit down and enjoy a meal or a drink, and then they can make their way to the market section where they can buy “take-home and takeout and satisfies grab-and-go appetites.” For example, restaurants can combine the experience of fine dining with fast-casual.

Fast Casual 78

Fast Casual Food Truck Fine Dining Customer Experience 78

Sling

JULY 24, 2023

There is an ever-growing market of specialized software for all of the outside-the-kitchen things restaurateurs have to think about. 4) Spiffy Spiffy aims to modernize staff training for restaurant and retail businesses. The platform comes with templates so you don’t need a lot of design or digital publishing experience to get started.

2023 78

2023 Management Management Tip Distribution 78

MadMobile

MAY 3, 2023

This guest blog post is provided by our partners at JRNI, the leading-enterprise platform for managing and scaling customer engagement. Organizations often see the goal of customer engagement as increasing customer satisfaction. Customer Engagement as Revenue Tool Why should customer engagement be so tied to ROI?

Customer Experience 52

Customer Experience Email Marketing Small Business Retail 52

BNG Point of Sale

OCTOBER 13, 2021

A quality POS system offers many sales advantages: Specific hardware and software, with intuitive interfaces and a range of terminal styles from small and portable to large and robust, makes payment processing easy for both the customer and employees. There are a wide array of options on the market today. POS Hardware Options.

POS 52

POS Loyalty Program Point of Sale Cash Management 52

Modern Restaurant Management

MAY 27, 2020

As workplaces, sports and entertainment venues, schools, colleges and universities, and other places of business begin to resume operations, Aramark developed customized plans to create safe and hygienic dining experiences for everyone the company serves. Installing self-serve micro markets and pop-up groceries.

Food Safety 154

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 154

Izettle

OCTOBER 25, 2021

But an omnichannel experience is just as important for your customers, too. What we discovered: The average omnichannel merchant completes 32% more transactions per month than the average non-omnichannel merchant * Omnichannel merchants are less reliant on repeat customers. Is an omnichannel solution right for your customer?

Customer Experience 98

Customer Experience Inventory Customer Service Website Management 98