Modern Restaurant Management

DECEMBER 28, 2020

I think that guests will be choosy with where they go out in the future, and concepts that provide an authentic and safe experience will definitely have the edge. The younger generations don’t just want great food, they expect memorable experiences. We celebrate this as it benefits us all when brands focus on sustainability.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

360Training

DECEMBER 11, 2019

We’ll start our list with the employees at the front of the house. The host or hostess is the first person customers see when they enter the establishment, so restaurant managers and customers expect them to be upbeat and smiling. Now let’s move into the back of the house, otherwise known as the kitchen.

Kitchen Safety 128

Kitchen Safety Certification Food Safety Front of House 128

Ken Burgin

JUNE 6, 2023

What are 10 ways they can use it to develop training material and activities to train restaurant FRONT OF HOUSE S TAFF? Role-Playing Scenarios : Design chat-based scenarios where ChatGPT acts as a customer with specific needs or complaints. This will help train staff in customer service skills and problem-solving.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

Goliath Consulting

JUNE 30, 2020

But even after the pandemic, sanitation and safety concerns are expected to remain, and the restaurant business model may have to evolve in a way that utilizes more tech-driven service systems. With widespread concerns of a pandemic rebound, customers will now be more cautious of eating out in crowded places after the COVID-19 outbreak.

Kitchen Safety 139

Kitchen Safety Food Safety Front of House Back of House 139

Open for Business

MARCH 7, 2023

In a lot of restaurants, training is a hodgepodge of ad hoc instruction, assumptions, observations, and past experience. Restaurant training is one of the most important things an owner can put into place. Well-trained teams mean shifts run smoothly and guests are happy with service. And they stay in the job longer.

Training 78

Training 2023 Front of House Back of House 78

Open for Business

FEBRUARY 29, 2024

Draw on the experience of your team Your contractor, designer, engineer, architect, and kitchen equipment vendor will be your most valuable allies in getting all of your licenses, permits, inspections, and postings completed properly.

License 78

License Certification Kitchen Safety Food Safety 78

The Restaurant Times

JULY 2, 2020

Along with offering quality in food and service, safety and hygiene will be of paramount importance. Right from the kitchen to the front-of-house operations, restaurant operators must strictly follow the guidelines set by the government and institute safety practices to ensure a safe and hygienic dining environment for their customers. .

Kitchen Safety 98

Kitchen Safety Mobile Ordering Food Safety Online Ordering 98

Modern Restaurant Management

APRIL 14, 2020

The National Restaurant Association launched an industry grassroots education and engagement resource available online at RestaurantsAct.com. This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. "Cox Media has been very supportive to us during this difficult time.

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

Mad Mobile

FEBRUARY 16, 2024

Welcome to the digital age of dining, where QR codes are becoming the cornerstone of a modern, efficient, and engaging restaurant experience. By scanning codes with a smartphone, customers are taken to your digital content instantly — be it menus, special offers, or even your social media pages. What is a QR code? Absolutely not.

Ordering 40

Ordering Loyalty Program Social Media Mobile Ordering 40

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Health, Allergen, and Food Safety Training and Certifications.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Modern Restaurant Management

OCTOBER 16, 2019

Customers simply approach Ono’s ordering kiosk, place their custom order, and watch as robotic systems create their blends from scratch. The robotic kitchen runs on batteries instead of a diesel generator. World’s First Mobile Restaurant Powered by Advanced Robotics. Ono Food Co.

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

EATER

APRIL 8, 2021

We were confronted with zero income from the restaurant, zero customers, zero work,” says Chad Houser, the organization’s founder, CEO, and executive chef. The downtown Dallas restaurant was consistently listed as one of the best in the city, but suddenly, fears about an emerging pandemic were keeping folks home. Several U.S.

Training 111

Training Café Kitchen Safety Back of House 111

EATER

JANUARY 5, 2022

At the Food on Demand conference in Las Vegas, the food service industry laid out its vision for a future in which customers never have to wait. The bag, held by a grappling hook, lowers to eager customers gazing up like guppies at flakes. Just don’t think too hard about how that’d work. What a bold future.

Food 143

Food Mobile Ordering Online Ordering Food Order 143

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. Investment in delivery and mobile ordering pays off. 71 percent rely on delivery for 11 percent or more of sales.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

The Restaurant Times

AUGUST 27, 2022

Barbacks assist the bartenders with opening and closing responsibilities, preparing and serving beverages, stocking, performing minor repairs, punching orders into the bar POS system , and conversing with customers who have inquiries. Bringing dishware from the kitchen to the bar. What Is A Barback? . Remove trash and mop spills.

Hiring 52

Hiring Restaurant Law Recruiting Bar 52

Web Diner

MAY 11, 2021

In order to meet customer expectations and improve satisfaction, the industry will need to develop and implement new processes and approaches. Reducing Front-line Friction by Incorporating Digital-Only Items. This is an addition to their virtual kitchen’s lineup. Quality control is critical for excellent service delivery.

Customer Service 36

Customer Service Menu Front of House Point of Sale 36

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Elo’s Sonal Apte, vice president of retail and hospitality. Guests will demand a personalized journey when food is delivered to their door.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Modern Restaurant Management

AUGUST 19, 2020

EST. Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. The Main Course. Restaurant of the Future Panel. 20 at 4 p.m. Brands Inc. for approximately $25 million.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Holiday Traffic Not Enough. Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

MAY 27, 2020

Aramark Creates Safety Plans. As workplaces, sports and entertainment venues, schools, colleges and universities, and other places of business begin to resume operations, Aramark developed customized plans to create safe and hygienic dining experiences for everyone the company serves. Takeout For Good.

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

7 Shifts

MAY 31, 2021

For example, kitchen managers rely on software to let them know how much expected inventory they have in stock. With this efficiency, staff knows exactly what to do and when to do it, and guests enjoy a delightful experience with your brand. Portion control in the kitchen saves on inventory, which helps keep the restaurant profitable.

Operations 363

Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

DECEMBER 14, 2021

Our company welcomes technology that will help our team members maximize time and efficiency and make their jobs more doable and enjoyable, creating a better experience for them and customers alike. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2022 189

2022 Food Supply Mobile Ordering Customer Experience 189

Modern Restaurant Management

JUNE 12, 2020

Dunkin' Hirin' As more of America opens up, Dunkin’ franchisees are seeking to hire up to 25,000 new restaurant employees at Dunkin’ locations, from front-counter to restaurant management, creating immediate jobs that offer long-term education benefits and key career skills for people all across the U.S.

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. Restaurant employees can apply online to receive a one-time, $500 check to use toward bills, including housing, transportation, utilities, childcare, groceries, medical bills and/or student loans. an overseas U.S.

Healthcare 206

Healthcare Employee Relations Online Ordering Customer Service 206

Modern Restaurant Management

APRIL 20, 2020

Feed the Front Line. ezCater launched Feed the Front Line , a program that helps anyone contribute meals to healthcare workers fighting coronavirus. To support restaurants, ezCater has waived commissions on all Feed the Front Line meals. This edition of MRM News Bites features ezCater, S?mrus, ” Small Brand, Big Heart.

Healthcare 180

Healthcare Kitchen Safety Loyalty Program Small Business 180

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. We are excited to support their mission to help independent restaurants optimize online ordering and generate incremental revenue from under-utilized kitchens.”

Online Ordering 143

Online Ordering Customer Service Seasonal Menu Food Order 143

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154

Modern Restaurant Management

DECEMBER 14, 2020

"With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our Make it This Winter.

Webinar 189

Webinar Customer Experience Mobile Ordering Customer Service 189

Modern Restaurant Management

AUGUST 28, 2020

A unique partnership with the James Beard Foundation (JBF) complements the launch of the film through a custom mentorship program, presented by KitchenAid, developed to advance women in culinary arts and support the industry at large as it rebuilds.?. 'A Woman's Place' on Hulu.

Allergens 145

Allergens Kitchen Safety Guest Recovery Customer Service 145

EATER

FEBRUARY 7, 2022

One woman’s journey into the heart of grain and how our flour is made Where were you during the great bread baking boom of 2020? Me, I was cleaning out a trash can full of dog food to make room for 50 pounds of flour. In went the white stuff, a flurry of particles clouding around me like a halo. But I also couldn’t explain what made it different.

Consumer Goods 101

Consumer Goods Back of House Small Business Front of House 101

EATER

FEBRUARY 13, 2024

Some, like Ratatouille and Chef , are obvious picks — they are largely set in restaurants or kitchens, there are chefs involved, etc. But what exactly constitutes a great food movie? Well, that really depends. Other films employ food in more subtle ways, to further the narrative or help us connect with a character.

Food 141

Food Food Truck Consumer Goods Food Order 141

Kounta

NOVEMBER 6, 2019

Our unrequited love-affair with all things caffeine has seen a 300% increase in the number of cafes in less than a decade; cafes are everywhere, and the great Australian dream once focused on owning our own home, seems to have shifted to owning our own café! It’s not them, It’s you. What do you want to achieve through owning your own Café?

Café 40

Café Franchise Franchising Food Safety 40

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. Ghost Kitchens. Jim Collins, CEO at Kitchen United.

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138