Customer Experience Delivery Food Food Safety 
Modern Restaurant Management
OCTOBER 6, 2023
Integrating IoT devices and connectivity drives efficiency, enhances food safety, mitigates risks, increases transparency, reduces waste, and provides many other benefits for restaurants. The numerous, significant benefits of using IoT in the restaurant industry include: Enhancing food safety. Did you know that U.S.
7 Shifts
APRIL 9, 2020
Whether you have been offering delivery and takeout for years, or have had to make a recent pivot during the COVID-19 pandemic, it is important to know which food travels best for delivery—and how to change up your menu to stay profitable while dine-in isn't an option. There are plenty of options out there (i.e.
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Modern Restaurant Management
JULY 28, 2020
As the COVID-19 pandemic continues to affect the ways we live, work and dine, the restaurant industry has been experimenting with different ways to adapt and continue serving customers who cherish dining experiences. Digital engagements with customers are going to remain the norm long after the COVID-19 pandemic.
Modern Restaurant Management
MARCH 30, 2020
Restaurants are scrambling to accommodate a new kind of market – the frenzied and fearful delivery customer. How are restaurants responding to this new type of customer? As a restaurant operator, it’s imperative to understand and adapt to this new type of customer or else risk significant losses.
Culinary Cues
NOVEMBER 20, 2023
One of the most difficult tasks that any restaurateur or chef faces is convincing a customer to walk through the door for the first or twentieth time. Every restaurant knows that once a customer walks through the door a sale of food and beverage will likely result.
Modern Restaurant Management
JUNE 23, 2022
Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Who makes the magic happen? Cashiers, cooks, and other QSR crew members.
7 Shifts
JANUARY 31, 2024
This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.
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