Remove Coupons Remove Loyalty Program Remove Presentation
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MRM Research Roundup: End-of-April 2021 Edition

Modern Restaurant Management

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 490
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Why a Customer Service Strategy Is Important in a Restaurant

Modern Restaurant Management

Make sure customers are met with a clean environment, consistent recipes, appealing presentation, and excellent customer service every time they visit a restaurant. Reward Loyal Guests with Special Offers Incentives and loyalty programs are becoming increasingly popular, especially amongst the millennial crowd.

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Six Reasons Promo and Gift Cards Will Be Driving Restaurant Trends in 2022

Modern Restaurant Management

This presents an incredible opportunity to make an amazing first impression. Think of them as coupons, or limited-time discounts. Generate Loyalty by Turning Existing Gift Cards into Rewards Cards. Did you know that it’s possible to use gift cards as a loyalty card?

2022 493
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Ordering Channels and Preferences Have Shifted: How Restaurants Can Win The Customer

Modern Restaurant Management

These findings reveal how delivery apps are shaping dining experiences and loyalty, which could prompt a need for restaurant owners to pivot their strategies. This may include visit patterns, customer service interactions, loyalty membership program data and marketing campaign engagement data.

Ordering 493
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Five Tips to Increase Gift Card Sales This Holiday Season 

Modern Restaurant Management

With data showing that 65 percent of gift card recipients spend approximately 38 percent more than the face value of their cards, restaurant brands should be taking action to optimize their gift card programs for the holiday season. The holiday season is coming and gift cards are still the present du jour.

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Deals Over Disses: QSR Marketing Post-COVID

Modern Restaurant Management

Deal or No Deal : The coupon, the freebie, the buy one/get one. Data on Repeat Diners : If a consumer has downloaded the app, joined a loyalty program or checked-in to your QSR, they expect to hear from you and would welcome perks and incentive to return.

Marketing 442
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6 Holiday Ideas For Restaurants

SpotOn

Your loyal customers are your best advocates, and when they give someone a gift card from your restaurant as a present, they’re spreading holiday cheer and helping you attract new customers without spending a dime on advertising. Choose a loyalty program that works with your POS to simplify sign-ups and reward redemptions.