Modern Restaurant Management

NOVEMBER 19, 2020

In fact, as digital platforms have become more prominent during the pandemic for ordering takeout and delivery, restaurants can use the time their customers spend on their smart phones to their advantage. The Customer Online Journey Needs to be at the Forefront.

Social Media 214

Social Media Online Ordering Coupons Advertising 214

7 Shifts

DECEMBER 11, 2019

Example: Quizno’s In 2009, Quizno’s decided to go head-to-head with Subway’s “Five Dollar Footlong” special, offering coupons to patrons for a free sandwich. Unfortunately, franchisees' concerns were not heard, which caused owners to reject these coupons. This move can disrupt the franchisee’s vision for his or her business.

Franchise 436

Franchise Franchising Email Marketing Communication 436

Clover - Restaurants

MAY 21, 2024

Your job is to make them feel welcomed and enticed when they interact with your business online. Especially if you have a retail component, consider adding this app to help visitors find you online. From online ordering and a kitchen display system to customer engagement and inventory management , Clover has your back.

Travel 52

Travel Tourism Social Media Website Management 52

Focus POS

FEBRUARY 10, 2022

All-in-one POS systems should make your life easier, not add to the list of items that need to be managed. When it comes to your restaurant tech stack, think of the point-of-sale (POS) system as the center of a wheel, and the other components and modules are the spokes that connect to it. Sales by order type. Overtime warnings.

Mobile Ordering 146

Mobile Ordering Point of Sale Website Management Loyalty Program 146

BNG Point of Sale

NOVEMBER 19, 2021

A point-of-sale (POS) system is more than just a way to ring up customers. A POS can effectively integrate with other key business processes, make operations more efficient and act as the backbone of your business. A POS can bring all aspects of your business together with its integration features. What is a POS System?

POS 52

POS Operations Loyalty Program Point of Sale 52

Modern Restaurant Management

APRIL 20, 2021

This includes the POS system, phone calls, and online ordering platforms to create a record of customers’ order history. The more information that is collected, the more useful it will be to restaurants’ customer experience and loyalty efforts.

Customer Experience 214

Customer Experience Customer Service Online Ordering Food Order 214

Focus POS

APRIL 16, 2020

In order to avoid as much face-to-face interaction between employees, it’s good to designate specific areas for delivery prep and packaging. If you’re just taking orders over the phone, consider implementing an online ordering solution to assist. Here are a few tips for restaurant owners : . Choose the Right Packaging.

Delivery 160

Delivery Front of House Mobile Ordering Download 160

The Restaurant Times

JULY 13, 2020

When this information is captured, tracked, and optimized, it helps restaurants improve their performance, provides a competitive edge, and allows them to align products and services according to customer preferences. Online Surveys. Customer Data is vital for the long term sustainability of any business.

Loyalty Program 90

Loyalty Program Email Marketing Online Ordering Social Media 90

Focus POS

OCTOBER 18, 2021

Recent trends show that diners are still erring on the side of caution, often choosing to eat in places with outdoor spaces or ordering takeout or delivery for off-premises dining. Additionally, a restaurant loyalty program can be integrated into the POS system to collect important data points. Reach Out to Focus POS for Advice.

Loyalty Program 78

Loyalty Program Point of Sale Email Marketing Coupons 78

7 Shifts

NOVEMBER 1, 2022

Your marketing plan is a central place that outlines and informs your marketing strategy. See how they're branding themselves online and across social media and what kind of promotions they're running throughout the week. Knowing they have a lunch special on Wednesdays is invaluable knowledge and can inform your decision-making.

Seating 222

Seating Email Marketing Marketing SEO 222

Indoor Media

FEBRUARY 15, 2021

We scoured a successful restaurant study to bring you all the most important information in one clear guide. The information was collected from thousands of restaurants around the country, identifying the biggest challenges for restauranteurs and how to overcome them.

Loyalty Program 148

Loyalty Program Email Marketing Advertising Back of House 148

BNG Point of Sale

OCTOBER 21, 2018

The sales reports generated by your POS system can be just as valuable as inventory tracking, and drive more sales. We understand that looking at all those numbers can give you a headache, and sometimes the information can be a little misleading. Basic POS sale reports. Online and/or mobile sales. Coupons Redeemed.

POS 65

POS Point of Sale Inventory Coupons 65

Restaurant365

NOVEMBER 26, 2019

Aggregating detailed POS data into a central cloud-based repository may be key to mitigating risk and maximizing opportunities. To ensure continuity, consider choosing a restaurant POS system that processes credit cards, rather than a 3rd-party service that needs to be cobbled onto your restaurant management system.

2020 117

2020 Management Management Mobile Ordering 117

BNG Point of Sale

OCTOBER 7, 2021

How the Best Point of Sale (POS) Systems for Restaurants Boost Sales and Profit. Quality restaurant and bar point of sale (POS) systems help boost restaurant business efficiency for any restaurant business type. This article explains what a POS system is and why you need it, regardless of your type of restaurant.

Point of Sale 52

Point of Sale 2021 POS Loyalty Program 52

Restaurant365

JANUARY 27, 2022

QR – short for Quick Response — code are a type of barcode image that can be scanned by a smartphone and store information. With a QR code menu, diners scan a QR code with a smartphone camera and access the online digital menu that is then displayed on a smartphone. Improve Ordering Accuracy. Streamline Operations.

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148

Open for Business

JUNE 27, 2023

In fact, loyalty programs date back to at least the Great Depression, when Betty Crocker asked customers to save their cake-mix box tops and send them back to the company in exchange for money-saving coupons for their products. They also store useful information about your customers and their habits.

Loyalty Program 78

Loyalty Program Point of Sale Mobile Ordering Customer Service 78

Modern Restaurant Management

APRIL 2, 2020

Restaurant employees can apply online to receive a one-time, $500 check to use toward bills, including housing, transportation, utilities, childcare, groceries, medical bills and/or student loans. To receive funds, the applicants must complete their grant requests online. Live in the U.S., an overseas U.S. military base, or any U.S.

Healthcare 203

Healthcare Employee Relations Online Ordering Customer Service 203

Cheetah

MAY 1, 2020

Encourage Customers to Order Food Directly from Your Restaurant Customers are eager to support their favorite mom-and-pop restaurant by ordering takeout food. What they don’t know is that every time they place an order via a third-party food delivery app it’s costing the restaurant money. Make sure you’re equipped.

Delivery 109

Delivery Food Mobile Ordering Insurance 109

The Restaurant Times

AUGUST 29, 2020

Mobile POS Feedback System: Using a tablet connected to a POS system to collect customer feedback, based on customer order history. Social Media Feedback: Responding to comments on different social media apps and platforms such as UberEats or Deliveroo is vital for the online reputation. Mobile POS Feedback System .

Social Media 52

Social Media Mobile Ordering Online Ordering Coupons 52

Restaurant Engine

AUGUST 25, 2021

The same holds true for restaurants as many are using Square as their POS (point of sale) system and payment processor. Their POS system allows you to manage credit card payments, take online orders and pickup orders, track your tables, customize your floor plans, and more. Why are so many people using Square?

Email Marketing 59

Email Marketing Website Management Point of Sale Online Ordering 59

Modern Restaurant Management

DECEMBER 2, 2019

It’s easier than ever to for both customers and brands to keep track of gift cards and redeem them online. The trend of giving and receiving gift cards is expected to continue as online shopping and digital gift cards become even more popular. per card, according to the National Retail Federation (NRF).

Point of Sale 176

Point of Sale Loyalty Program Email Marketing Mobile Ordering 176

Focus POS

APRIL 9, 2019

It’s an all-too-familiar (and frustrating) scenario for restaurants: customers browse the website, place orders in their shopping carts — and then vanish without completing the sale. One way to address this problem is to make sure these charges are clear and visible earlier in the online ordering process.

Loyalty Program 105

Loyalty Program Point of Sale Online Ordering Coupons 105

Modern Restaurant Management

AUGUST 17, 2020

Thirty-nine percent of those in the US and 36 percent in the UK ordered more frequently from their local restaurant than before the crisis. "Throughout Ninety-five percent of Americans and 87 percent of those in the UK noted they often ordered take-out before stay-at-home orders began. Mixed take-out bag.

2020 195

2020 Loyalty Program Mobile Ordering Fast Casual 195

Lavu

DECEMBER 16, 2019

For more information on generational use of smartphones, iPads, and tablets, click here. Point structured plans can include points per dollars spent, per items ordered, or per visit. It is important to analyze the information to discover hotspots and potentials for improvement. POS system integration.

Loyalty Program 78

Loyalty Program Customer Service Point of Sale Mobile Ordering 78

Modern Restaurant Management

MARCH 16, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. “As factories in China continue to come back online, products are now flowing again. .

Mobile Ordering 118

Mobile Ordering Online Ordering Point of Sale POS 118

Touch Bistro

MAY 26, 2021

With orders expected to surge on July 4th, make sure you have the right equipment and restaurant technology to safely accommodate big groups or process more online orders. A mobile POS that you can take tableside to capture customer orders. . Equipment and Technology. Create Holiday Meal Kits.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

BNG Point of Sale

AUGUST 25, 2021

. #1: Expand Your Service Capabilities with POS Software . COVID has restricted the number of restaurant guests both indoors and outdoors, but it has shown the benefits of online and phone orders. Online Ordering Capability . The easier it is, the greater the frequency of orders. Curbside Pickup .

Loyalty Program 52

Loyalty Program Social Media Point of Sale Customer Service 52

Modern Restaurant Management

MAY 27, 2020

Increasing self-order kiosks and touchless self-checkout terminals. Expanding mobile ordering and contactless pick-up or desk delivery. For more information on Aramark’s response during the COVID-19 pandemic, click here. Posting appropriate signage and floor decals to encourage social distancing. PathSpot Secures Funding.

Food Safety 174

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 174

Deliverect

SEPTEMBER 4, 2019

And the idea is to grow your business through online delivery, right? That being said, if you’re just starting out with online delivery, we recommend starting small and seeing how the increase in demand impacts your business. Test the waters instead of launching every platform from day one”. Check out our solutions !

Delivery 74

Delivery Small Business Point of Sale Coupons 74

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. As stay at home orders are lifted, consumers will begin visiting restaurants and businesses locally while practicing social distancing. POS Performance Data. Delivery Data.

2020 180

2020 Guest Recovery Kitchen Safety Online Ordering 180

Restaurant365

JULY 8, 2021

For instance, the increase in customer expectations for convenience or the rise of online ordering for takeout or delivery already existed before the pandemic. Ordering meals online and taking advantage of online food delivery was perceived as safer for many guests during social distancing restrictions.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

BNG Point of Sale

JUNE 21, 2021

As the name implies, this category includes fast-food restaurants and any type of quick-service restaurant in which customers order from a counter, fill their drinks, and dispose of their trash. That said, food orders can reach a higher dollar amount with full-service and catering businesses. Boost Online and Social Media Presence.

Fast Casual 52

Fast Casual Food Truck Customer Service Online Ordering 52

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. Diners now use search engines like Google to find restaurants and review menus online before deciding where to eat. and adding a reservation or online ordering widget.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

The Restaurant Times

MAY 27, 2021

The only condition is that equipment should be of high quality and enable the staff to prepare multiple orders efficiently while maintaining quality. . Update your website, social media, ordering apps and menus, adding information on the new services you now offer. One can use the existing kitchen equipment or buy new ones.

Kitchen Safety 52

Kitchen Safety Website Management Social Media Hiring 52

Modern Restaurant Management

DECEMBER 27, 2019

.” “We’ve worked closely with the NCR and Zynstra teams and have first-hand experience of their complementary technology and ability to deliver together,” said Mike Rodgers, chief information officer, Pilot Flying J. This combination makes sense and we’re excited about what’s coming.”

Mobile Ordering 120

Mobile Ordering Customer Service Point of Sale Customer Experience 120

Lavu

FEBRUARY 21, 2020

They help businesses identify their repeat customers and encourage them to buy more by giving them coupons, gift cards, and other incentives. The information is then used to automate the distribution of rewards once earned. Integrated such a program into a restaurant POS system allows for accurate recording of the rewards.

Loyalty Program 78

Loyalty Program Point of Sale Website Management Customer Experience 78

Lavu

DECEMBER 4, 2019

With a reliable Food Truck POS , you have the luxury of putting your food truck in front of new customers in different neighborhoods every day. Provide helpful information on your blog and continue to update the information consistently to get customers coming back for more. Have Eye-Catching Photos of Your Menu Online.

Food Truck 78

Food Truck Catering Book Social Media 78