Coupons Employee Relations Point of Sale Take-out 
Modern Restaurant Management
MARCH 27, 2024
Properly Train Staff It is easy to assume employees understand their role, but they can’t deliver a brand’s desired experience unless expectations on customer engagement, cleanliness, and ticket times are clearly outlined. Offer Menu Recommendations Menu recommendations are more than just suggestions to drive sales.
7 Shifts
JUNE 4, 2021
Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. Break-even point. Employee turnover rate. Sales per labor hour. You can now determine what percentage this is off your overall sales to get a picture of your restaurant's financial health.
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Modern Restaurant Management
DECEMBER 1, 2020
Especially today, as customers become accustomed to new dine-in protocols, take-out options and longer wait times due to capacity limitations, restaurant owners must go above and beyond to make their customers feel comfortable and welcome. Important to note is the timely need for easy take-out options. McKinsey & Co.
7 Shifts
FEBRUARY 26, 2021
The easiest way to get your food out there is by partnering with a third-party delivery app. But when it’s so dead simple to get listed on third-party delivery marketplaces and take orders, why do all the other work to create your own system when you are a time-strapped restaurateur? It will still cost you to run your own delivery.
Modern Restaurant Management
APRIL 15, 2020
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. March Sales Decline. Same-store sales for restaurants dropped by 28.3 Same-store sales for restaurants dropped by 28.3 percent in March.
Modern Restaurant Management
AUGUST 17, 2020
The survey found that 59 percent of US and 47 percent of UK consumers plan to dine-out as soon as they are able. But while limited dining options are available, people have shown an increased desire to help out independent restaurants. Mixed take-out bag. COVID-19 Consumer Dining Trends.
Modern Restaurant Management
OCTOBER 4, 2021
The data also points to a broken customer arrival experience. Intriguingly, it appears fast casual restaurants have started taking back the customers they lost to quick serve restaurants since the pandemic, with consumers visiting fast casual restaurants more often, up to 24 percent from 21 percent in May. .
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