The Restaurant Times

OCTOBER 30, 2020

With the outbreak of COVID-19, consumers have become more aware of the importance of health, hygiene, and food safety which will play a huge role in how restaurants operate in the new normal. Tips on How To Implement the Right Restaurant Food Safety System . Create a Restaurant Cleanup Plan.

Food Safety 52

Food Safety Kitchen Safety Employee Relations Food 52

Modern Restaurant Management

MARCH 13, 2023

In the waning days of 2022, FDA issued an updated Food Code with several important updates. economy, and the Food Code impacts virtually every American. Let’s examine the key new provisions of the 2022 Food Code. Many of the key changes in the 2022 Food Code relate to food allergens.

2022 188

2022 Allergens Food Food Safety 188

Modern Restaurant Management

SEPTEMBER 16, 2020

'Safety' is what I believe to be most important now to help assure patrons to revisit their favorite restaurants. The marketing message has not changed drastically from food-based to safety procedures. But now there is an added message about the safety precautions that are in place for a restaurant.

Marketing 234

Marketing Social Media Food Safety Email Marketing 234

Modern Restaurant Management

DECEMBER 16, 2022

That meant streamlining their operations – and consumers quickly got on board. Contactless payments started as a safety precaution for many quick-service restaurants (QSRs) – allowing them to offer a curbside service that kept patrons out of the dining room.

Customer Service 225

Customer Service Customer Experience Consumer Goods Food Safety 225

Modern Restaurant Management

OCTOBER 6, 2021

Especially in a time where the industry is in flux because of the pandemic, juggling things like food costs, keeping shifts full and food safety can feel more difficult than ever. Modern restaurant technology can provide peace of mind to operators worried about food safety violations, labor law mistakes, falsified data and more.

Technology 199

Technology Food Safety Restaurant Law Training 199

Modern Restaurant Management

JULY 13, 2020

Here are three new things consumers expect: Consumers Expect to Dine in the Way They’re Most Comfortable. In fact, 70 percent of consumers are ordering takeout directly from restaurants amidst the pandemic. As consumers cautiously begin to eat out at local restaurants, this new model will likely remain popular.

Consumer Goods 215

Consumer Goods Food Safety Customer Service Hiring 215

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Consumers still demand convenience when it comes to their meals, but they also want variety. The younger generations don’t just want great food, they expect memorable experiences.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Clover - Restaurants

MAY 3, 2024

Recent surveys confirm the importance of cleaning and sanitizing in food industry establishments for building customer confidence and in influencing diner choice. City and state health departments monitor local restaurants to ensure they’re following food safety management program guidelines.

Kitchen Safety 52

Kitchen Safety Food Safety Food Food Supply 52

Modern Restaurant Management

SEPTEMBER 27, 2021

. "After more than a year battling the coronavirus pandemic, consumers have begun thinking ahead toward what life will look like post-COVID," said Diana Retter, Director, Commercial & Portfolio Insights, North America Operating Unit, The Coca-Cola Company. "While " Post-COVID Behavior Themes. Making up for lost time.

Food Safety 189

Food Safety Beverage Consumer Goods Guest Recovery 189

Modern Restaurant Management

DECEMBER 20, 2021

The pandemic forced restaurants to adapt to not only a new, leaner business model but also to new consumer behavior. So what makes a good contactless menu? A good mobile experience. The good news is that it’s never been easier for restaurants to design professional-looking, state-of-the-art online menus.

Mobile Ordering 227

Mobile Ordering Online Ordering Consumer Goods Customer Experience 227

Modern Restaurant Management

MARCH 30, 2020

We’ve already seen restaurants responding with curbside pickup, no-contact delivery, tamper-evident labeling and packaging, heightened food safety and sanitation policies, and more strict health and safety rules for employees. They want to know employees are practicing good hygiene. They expect safer food handling.

Delivery 204

Delivery Food Safety Mobile Ordering Customer Experience 204

Culinary Cues

FEBRUARY 22, 2021

Of, course the food must be tasty and appealing at some level and above all else – consistent. How convenient you might ask: we barely need to slow down our cars and roll down the window when our food arrives – that’s convenience. Great food and drink and honest, sincere service can be the sunshine at the end of a not so terrific day.

2022 379

2022 Food Truck Merchandise Point of Sale 379

Modern Restaurant Management

MAY 20, 2020

These heightened food safety standards and consumer expectations are sure to continue after reopening and could possibly lead to more permanent requirements. The national narrative has shifted in recent weeks to talks of reopening and public safety concerns with implementation of effective social distancing protocols.

Food Safety 203

Food Safety Consumer Goods Hospitality Food Order 203

Modern Restaurant Management

OCTOBER 14, 2021

This isn’t lost on the National Restaurant Association, which sent a letter to Congress this summer to highlight the results of a recent consumer confidence survey and to urge leadership to replenish the Restaurant Revitalization Fund. Keeping Pace with Consumer Behaviors. People wanted to eat foods that they grew up enjoying.

Information 180

Information Consumer Goods Customer Experience Kitchen Safety 180

Modern Restaurant Management

MARCH 9, 2022

The restaurant industry loses an astounding $162 billion each year in food waste. All restaurants should proactively work to reduce food waste, which will also help you save money, increase profits, spotlight your commitment to sustainability, and help the environment. Between a third and a half of food is wasted worldwide annually.

Waste 215

Waste Compost Food Recycling 215

Modern Restaurant Management

MARCH 3, 2022

With food costs rising and labor shortages causing foodservice establishments to increase wages , profit margins are being squeezed tighter than ever. Visibly clean restaurants showcase a commitment to safety and make these environments more welcoming for guests. During a global pandemic, it can seem nearly impossible.

Kitchen Safety 196

Kitchen Safety Food Safety Front of House FOH 196

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag. The US and UK also varied on how they wanted to retrieve take-out orders.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Modern Restaurant Management

MARCH 4, 2021

While the green light to reopen is long-awaited good news, as various states continue to allow establishments to open dining indoors at a limited capacity, there are monumental impacts to the overall foodservice industry and subsequent impacts on the food and beverage manufacturers and distributors who are called upon to act quicky.

Food Supply 131

Food Supply Food Safety Food Truck Inventory 131

Modern Restaurant Management

FEBRUARY 17, 2020

You get home from a long day at work, don't feel like cooking and want to treat yourself to some great food. But with the rise of services like DoorDash, GrubHub and Caviar, good food — some of it from Michelin-starred chefs — is only a click away. Consumers look for a sparkling clean front of house.

Customer Experience 198

Customer Experience Front of House Back of House Consumer Goods 198

Modern Restaurant Management

JULY 26, 2021

For example, when ordering takeout, 60 percent of consumers would feel comfortable if offered disinfectant wipers or sanitizer for them to use themselves. Secure the collection area, by communicating health and safety efforts to guests with messaging and signage at the pickup/curbside line and/or notes inside takeout bags.

Guest Recovery 203

Guest Recovery Mobile Ordering Kitchen Safety Consumer Goods 203

Cheetah

NOVEMBER 16, 2021

In part 2 of the Better Food, Better Profits series we explore one of the hottest trends in the foodservice industry for 2021-2022 – clean label food. The ‘Clean Label’ movement is part of the rising trend in consumer consciousness driven by the aspiration for improved personal and planetary health. Clean Label Food.

Food 147

Food Food Safety Consumer Goods Allergens 147

Modern Restaurant Management

SEPTEMBER 29, 2022

Setting up and maintaining a good customer relationship is critical to your hospitality and restaurant industry. Listen to them and apologize if they are unsatisfied with the food or service. Various studies suggest that aggressive hospitality and restaurant industry customers have become an essential safety subject.

Cash Management 197

Cash Management Customer Service Food Safety Restaurant Law 197

Modern Restaurant Management

MAY 13, 2021

Bobby Stuckey, the co-founder of Frasca Food and Wine and Pizzeria Locale helped start the #saverestaurants campaign. Jess Lander is a wine, food and travel writer who – as a Napa resident herself – was inspired to find a way to help the struggling small restaurants and their employees in this wine country mainstay.

Front of House 147

Front of House Food Safety Certification Social Media 147

Modern Restaurant Management

JANUARY 3, 2022

In both cases, hackers rely on consumers’ inexperience with this quick-response technology. The best way to signal to consumers that a QR code is legitimate is to ensure your QR code design integrates the colors and logos affiliated with your brand. These consistent branding efforts promote safety.

Customer Experience 221

Customer Experience Consumer Goods Mobile Ordering Customer Service 221

Modern Restaurant Management

AUGUST 12, 2020

Food costs are one of the highest costs for restaurants, ranging anywhere from 20 percent to 40 percent , according to point of sale system provider TouchBistro. Restaurant operators should take time to analyze their menu and determine where ingredients can be used across multiple dishes to better manage food costs. Revamping the Menu.

Food Safety 203

Food Safety Website Management Online Ordering Food Order 203

Modern Restaurant Management

MARCH 30, 2022

Over the last few years, restaurants have been feeling the heat amid concerns about COVID-19, worker shortages and rising food prices. There’s also pent-up demand from consumers who want to return to dining at restaurants as often as they had pre-pandemic.

BOH 187

BOH FOH Kitchen Safety Front of House 187

Goliath Consulting

DECEMBER 6, 2020

Here are our top 5 food and restaurant trend predictions for 2021 and beyond. Consumer behavior has also shifted, many preferring contactless options and off-premise dining than dining in. Another reason people are turning to meal kits is that most of these companies offer ways to make healthier, more sustainable food choices.

2021 114

2021 Mobile Ordering Food Guest Recovery 114

Modern Restaurant Management

DECEMBER 21, 2020

In order to survive the downturn brought on by this pandemic, operators have had to quickly adapt to evolving consumer behavior by offering contactless pickup and delivery as well as digital ordering and payment options. We’ve seen consumer behavior transform faster than ever before during the pandemic.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Modern Restaurant Management

MAY 18, 2021

But as reality of the pandemic sunk in and dining rooms remained closed, it became apparent that ordering delivery and takeout was the best way to help restaurants weather the storm — and there was a significant consumer appetite to do so. By August 2020, Americans reported ordering takeout 2.4 So what’s next?

Delivery 168

Delivery Kitchen Safety Social Media Online Ordering 168

Modern Restaurant Management

NOVEMBER 30, 2020

But restaurants, now that they are also bringing people back inside, are going to have do the harder work of making it a permanent solution—whether that's a pickup window adjacent to their door or reworking their kitchen in such a way that its food is flowing to the front of house in a more efficient manner. 'What’s In It?

2021 189

2021 Kitchen Safety Food Safety Consumer Goods 189

Modern Restaurant Management

JULY 27, 2022

. “It is an extremely challenging time for the restaurant industry as restaurateurs grapple with the difficulty of operating within an uncertain post-pandemic sales environment while simultaneously combating historic levels of food inflation, labor shortages and ongoing supply-chain issues. Inflation is currently at 9.1

2022 180

2022 Fast Casual Customer Service Food Safety 180

Modern Restaurant Management

JULY 27, 2022

The popularity of online ordering is motivating big fast-food chains to use rewards programs to hold onto new mobile app customers. The COVID-19 pandemic prompted chains to create, improve upon and increase mobile app and loyalty program adoptions, aligning customers’ shifting preferences toward safety. Share an experience.

Loyalty Program 203

Loyalty Program Mobile Ordering Online Ordering Customer Experience 203

Modern Restaurant Management

JULY 20, 2020

An April survey taken by consulting firm AlixPartners LLP found that as many as 68% of American adults say they’ll make dining decisions based on a restaurant’s sanitation and safety practices. Air quality shouldn’t be ignored as restaurants step up their health and safety strategies.

Kitchen Safety 223

Kitchen Safety Food Safety Allergens Consumer Goods 223

Cheetah

JANUARY 30, 2022

Disposable restaurant supplies are part of critical inventory used by every restaurant, food-truck and caterer on a daily basis. Consumers Willing to Pay More for Eco Friendly Disposable. Restaurant owners can now choose eco-friendly PPE and packaging, while confidently passing along the additional cost to conscious consumers. .

Supplies 148

Supplies Food Supply Compost Back of House 148

Cheetah

JANUARY 30, 2022

Disposable restaurant supplies are part of critical inventory used by every restaurant, food-truck and caterer on a daily basis. Consumers Willing to Pay More for Eco Friendly Disposable. Restaurant owners can now choose eco-friendly PPE and packaging, while confidently passing along the additional cost to conscious consumers. .

Supplies 148

Supplies Food Supply Compost Back of House 148

Society Insurance

NOVEMBER 15, 2022

Tasks for Back-of-House Staff: Cleaning and sanitizing food prep areas and work surfaces. Updating food labels. Some of the main benefits of a thorough and consistent closing checklist include: Enhanced Restaurant Safety. Finally, don’t forget about the safety of your employees. Properly securing all cash in a drop safe.

Front of House 97

Front of House Food Safety Cash Management Back of House 97

Modern Restaurant Management

JANUARY 8, 2024

Gamification, with its engaging techniques, has emerged as a compelling solution for obtaining ZPD by delivering a meaningful value exchange for consumers and enables brands to acquire deeper insights that can be utilized to optimize marketing efforts, enhance customer segmentation, craft personalized offerings, and deliver targeted messaging.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215