Rocket Fuel

DECEMBER 1, 2022

With the 2020 COVID-19 pandemic, the ordering process has changed, and the delivery channel skyrocketed. To process the high volume of orders coming in from numerous channels, you need to have a very smart online ordering system. How To Pick an Appropriate Restaurant Online Ordering System?

Online Ordering 52

Online Ordering Ordering Point of Sale Mobile Ordering 52

Modern Restaurant Management

OCTOBER 19, 2022

Between holiday get-togethers, end-of-year corporate gatherings and dinners with loved ones from out of town, it’s essential for restaurant brands to pay attention to their online visibility to maximize the season ahead. When done right, SEO can build brand awareness, increase web traffic and drive overall online customer engagement.

SEO 190

SEO Social Media Website Management Online Ordering 190

7 Shifts

AUGUST 15, 2022

It shows your employer that you're a good fit for the role—and tells you if the restaurant is a good fit for you. We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager. Can you tell me about a time when you had to deal with a difficult customer?

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It is your roadmap to attracting and retaining customers. Identify Target Customers. Restaurant owners and operators wear a lot of hats. Table of Contents.

Seating 221

Seating Email Marketing Marketing SEO 221

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Customers are going to be hesitant to dine indoors. Create a contactless experience via QR Codes with a contactless menu and contactless check-ins. 'Safety' Here are their insights.

Marketing 234

Marketing Social Media Food Safety Email Marketing 234

7 Shifts

DECEMBER 17, 2020

The ideal customer for your business is the one who comes back time and time again. When it comes to getting people in the door, it’s always easier to get someone back then to find brand-new customers. Retaining an existing customer is five times cheaper than acquiring a fresh face. How to measure customer retention.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Modern Restaurant Management

JANUARY 3, 2022

However, there are security concerns with this growing technology, which largely stem from customers sharing data that restaurants could then sell. In order to improve the customer experience, build trust, and protect customer data, restaurants must be diligent in their QR code implementation efforts.

Customer Experience 221

Customer Experience Consumer Goods Mobile Ordering Customer Service 221

Perfect Daily Grind

MARCH 20, 2023

As a result, the coffee industry has also shifted online. It’s becoming increasingly important for producers, traders, and roasters to develop an online presence to effectively market and sell their coffees through ecommerce platforms. Ecommerce can be broadly defined as the buying and selling of goods over the internet.

Point of Sale 141

Point of Sale Consumer Goods Online Ordering Customer Service 141

7 Shifts

NOVEMBER 9, 2022

As a restaurant owner, you know how difficult it is to win a customer's attention and make them keep coming back to your restaurant. Consumer-facing industries like food & beverage see more short-term purchases based on emotional triggers—which means maintaining a healthy bottom line becomes a challenge without a dedicated customer base.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Modern Restaurant Management

FEBRUARY 4, 2022

Menu variety plays a substantial role in every dining experience. A short menu can slim down the food costs through streamlined inventory management, as well as reduced food waste. Customers often give companies an ultimatum; they can choose to be part of the problem or the solution. Simplified Menus. Delivery Options.

2022 219

2022 Customer Service Online Ordering Website Management 219

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Here are their responses. To read part one, click here.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

7 Shifts

FEBRUARY 22, 2021

Restaurants have been pressured to make the move online to stay afloat amid the global pandemic and city-wide lockdowns. Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. Why get a loyalty program? How to leverage restaurant loyalty programs?

Loyalty Program 195

Loyalty Program Tip Distribution Email Marketing Social Media 195

Modern Restaurant Management

OCTOBER 4, 2021

Whether it’s a family-friendly diner or a five-star full-course gastronomical experience, there is a personality behind it, and it should be reflected in every bit of marketing that you do. Because restaurants often thrive and grow based on their ability to appeal to the immediate appetite of the potential consumer.

Marketing 190

Marketing Loyalty Program Social Media Online Ordering 190

Tableo

JULY 13, 2023

A well-designed website can draw in new customers, highlight your food and ambiance, and offer essential details like the address and opening times. However, not all restaurant owners have the time or technical know-how to build and manage their own websites. A website developer can help with that.

Website Management 73

Website Management SEO Online Ordering Hiring 73

Modern Restaurant Management

JULY 14, 2020

Thirty-six percent of American diners follow restaurants on social media, with 39 percent of them doing so to determine if they want to order food from their establishment. With the COVID-19 lockdown, reopen, and repeated lockdown, consumers are warrier than ever about dining in at restaurants—and many are stuck at home.

Marketing 216

Marketing Social Media Influencer Online Ordering 216

Open for Business

MAY 4, 2023

Restaurant service is one of the most important factors in any hospitality experience. Excellent customer service can be the difference between success and closing your doors. “We It’s actually the whole experience, the memories that are created … It’s the non-tangibles we remember.”

Take-out 78

Take-out 2023 Customer Service Online Ordering 78

Modern Restaurant Management

MAY 28, 2021

People like to share where they are, how good their food looks, and whether it lives up to the hype. When you’re in the restaurant business, it’s not enough to let your customers share pictures for you. But, chances are you got into the restaurant business to manage or cook, not to market. Managing SEO.

Social Media 219

Social Media Website Management Mobile Ordering SEO 219

Modern Restaurant Management

AUGUST 12, 2020

A survey by restaurant management software company Upserve found that 64 percent of respondents were either slightly or very optimistic about the future. Restaurant operators should take time to analyze their menu and determine where ingredients can be used across multiple dishes to better manage food costs.

Food Safety 204

Food Safety Website Management Online Ordering Food Order 204

The Restaurant Times

DECEMBER 21, 2021

With online food ordering proliferating and the willingness to spend long hours standing in lines plunging, dark kitchens are fast gaining popularity in the food and restaurant industry. The online delivery and takeout segment has witnessed a whopping 21.7% Why Are Dark Kitchens A Good Idea? . growth since 2017.

Online Ordering 98

Online Ordering Social Media Website Management Food Order 98

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. Here are their responses.

2020 180

2020 Online Ordering Fast Casual Point of Sale 180

Open for Business

NOVEMBER 21, 2022

But today, restaurant tech plays a major role in improving the guest experience. Technology will never be able to replace the personal touch of a seasoned server or the empathy of a veteran bartender, but it can be a huge help in increasing guest satisfaction and delivering a great guest experience. What is the guest experience?

Technology 78

Technology Online Ordering Mobile Ordering Website Management 78

Takeaway Solutions

FEBRUARY 22, 2018

When the telephone became something everyone had access to, restaurants updated and began taking delivery and take-out orders by phone. Restaurant websites alone are few and far between, much less adaptation to mobile apps and the latest smart home integration. Oops, the restaurant doesn't have a portal?

Online Ordering 52

Online Ordering Ordering Mobile Ordering Website Management 52

Deliverect

MARCH 17, 2020

Governments all over the world have been ordering restaurants, bars and other food businesses to close up shop - until further notice. So how can the food industry try to keep its head above water during these difficult times, and how can consumers continue to support their local food and hospitality businesses?

Online Ordering 146

Online Ordering Merchandise Food Website Management 146

The Restaurant Times

NOVEMBER 10, 2021

Running a restaurant after a pandemic requires every restaurant owner to make an online food ordering system a necessary change. Online food ordering systems are crucial to your business’s profitability and sales management. Must-Have Features Of A Robust Online Restaurant Management System.

Management 52

Management Management Online Ordering Loyalty Program 52

Open for Business

NOVEMBER 21, 2022

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Manage your team and costs. Online reservation system. Table management software.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association launched an industry grassroots education and engagement resource available online at RestaurantsAct.com.

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

The Restaurant Times

NOVEMBER 23, 2020

Since the outbreak of novel Coronavirus disease, order taking in the restaurant business has undergone a complete transformation. Online food delivery now accounts for a substantial revenue share of the entire restaurant business. How to Choose A Restaurant Order Taking Software That Will Ensure Smooth Operations.

Ordering 111

Ordering Online Ordering Loyalty Program Mobile Ordering 111

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. The US and UK also varied on how they wanted to retrieve take-out orders.

2020 198

2020 Loyalty Program Mobile Ordering Fast Casual 198

Cheetah

AUGUST 28, 2020

Leading the pack are tech-related revenue streams like online ordering through delivery apps , but futuristic sounding features like AI-outfitted drive-thru’s and robot kitchens are being integrated sooner than we ever expected. In response, people are looking for personalized experiences they can document and share online.

Online Ordering 117

Online Ordering Customer Service Customer Experience Merchandise 117

Modern Restaurant Management

SEPTEMBER 15, 2021

Uncovering consumer confidence and preferences in an ever-shifting market as a result of COVID-19 restrictions, Restaurants Canada is shining a light on what restaurateurs and chefs can expect with the release of the 2021 Discerning Diner Report. . 78 percent of Canadians have ordered delivery within six months prior to the survey.

2021 179

2021 Loyalty Program Retail Online Ordering 179

ChowNow

JUNE 29, 2020

Finances are the most critical concern for most restaurateurs, but they should be weighed alongside both public health guidelines , recommendations from the CDC , Department of Labor , and the FDA — along with the concerns of your employees and customers. Use all of the online ordering channels you have. TripAdvisor.

Online Ordering 137

Online Ordering Merchandise Food Safety Dine-in 137

The Restaurant Times

SEPTEMBER 22, 2021

No business can be successful without going online these days. In a pandemic-affected world, a restaurant website is critical for your restaurant. A website is a tool for branding, expanding business opportunities, effectively engaging customers, and other stakeholders. Better The Photography, Higher The Sales .

Social Media 59

Social Media SEO Website Management Online Ordering 59

Touch Bistro

APRIL 27, 2021

The best restaurant websites all have one thing in common: they make it incredibly easy for online visitors to find what they’re looking for. This is crucial because 77% of diners report visiting a restaurant’s website before they dine in or order takeout or delivery from an establishment.

Design 92

Design 2021 Online Ordering Website Management 92

Modern Restaurant Management

MAY 18, 2020

Addition of a new exemption from the loan forgiveness reduction for borrowers who have made a good-faith, written offer to rehire workers that was declined. launched its COVID-19 online operator resource, the US Foods Restaurant Reopening Blueprint. Click here to view the application and instructions. US Foods Holding Corp.

Front of House 209

Front of House Back of House Online Ordering Kitchen Safety 209

The Food Corridor

MAY 7, 2020

Two common themes are food businesses transitioning to online ordering for delivery or curbside pickup, and others turning to an ecommerce model. A good example is distillers producing hand sanitizer during Covid-19 as they already have much of the equipment and access to ingredients needed to easily make the switch.

Delivery 98

Delivery Food Online Ordering Email Marketing 98

Modern Restaurant Management

MAY 21, 2020

The news may raise concerns for both customers and operators alike because it’s no secret just how contagious COVID-19 can be in public places. With less inventory and even fewer customers coming in, we recommend that you widen your margins and revamp your offerings. Instead, you can reach a compromise in your menu.

Social Media 216

Social Media Food Safety Cash Management Kitchen Safety 216

The Restaurant Times

AUGUST 26, 2022

Whether you are the owner of a fine dining restaurant, quick-service restaurant, food truck, or coffee shop, you will need restaurant management apps to streamline your business operations and unlock potential revenue in 2022. The decision to choose the right restaurant management apps for your set-up may not be so easy. POS System.

2022 69

2022 Management Management Loyalty Program 69