ChowNow

SEPTEMBER 16, 2020

The COVID-19 pandemic has fundamentally changed both restaurant operations and consumer behavior. Today, amidst varying local regulations around social distancing, and a restaurant industry trying to stay afloat, diners remain unsure of which restaurants in their area are open and accepting orders. An added bonus?

Social Media 148

Social Media Online Ordering Mobile Ordering Download 148

Cheetah

JANUARY 13, 2022

In the world where consumers are bombarded by options, competition is fiercer than ever. In response, we’re now seeing yet another evolution into modernized and technically savvy loyalty programs as an attempt to gain new customers and hold on to existing ones. . They can gamify competitions and incentivize social media shares.

Loyalty Program 148

Loyalty Program Mobile Ordering Airlines Merchandise 148

The Rail

NOVEMBER 11, 2022

By Ellie Shippey, Contributor Getting involved in your local community is not only a great way to show your appreciation and do good in your neighborhood, but it can also boost business. According to research, 73% of American consumers say their buying decisions are affected by a company’s charitable giving. Give to Charities.

Social Media 105

Social Media Events Online Ordering Consumer Goods 105

Indoor Media

JULY 8, 2021

If a customer sees an ad that suggests your business has a special “half-off all food during happy hour” deal, and then they come to your restaurant and find that the deal only applies to french fries…they’re not going to be too happy, and they probably won’t come back to your business. Truth in advertising is of crucial importance.

Advertising 148

Advertising Social Media Consumer Goods Cash Management 148

Restaurant365

APRIL 20, 2022

Those feelings are well-placed because those return customers spend an astonishing 67 percent more than a new customer during a visit! Why is customer retention important? Customer retention statistics show that 65% of a company’s business comes from existing customers. Consistency is king in customer retention.

Loyalty Program 78

Loyalty Program Customer Service Employee Relations Customer Experience 78

Indoor Media

SEPTEMBER 19, 2017

Plain and simple, consumers are making purchase decisions based on research they do online. Restaurants need to have a strong online presence that attracts consumers searching for their next meal. Research shows that 83% of consumers read a restaurant menu online before deciding on a restaurant. Coupon Advertising.

Advertising 78

Advertising Coupons Social Media Loyalty Program 78

Bingage

JULY 18, 2020

Their target consumer base is tech-savvy and stays energetic on social media platforms. In this post, we are going to discuss how the cloud kitchen can leverage the power of Social media. If possible start a blog that allows you to produce good content on the relevant subject. Be engaging on Social Media.

Delivery 98

Delivery Social Media Marketing Online Ordering 98

Restaurant Engine

FEBRUARY 10, 2021

What’s more, according to one study , 54% of consumers want to see more video content from a brand or business they support. Today’s digital arena is focused on interesting, catchy, and unique videos that draw customers in. Customer reviews can drive an exponential amount of business to your restaurant. 4: Home Delivery Videos.

Social Media 114

Social Media Kitchen Safety Email Marketing Online Ordering 114

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag. Can't touch this. Can't touch this. Restaurants vs. delivery services.

2020 198

2020 Loyalty Program Mobile Ordering Fast Casual 198

Bingage

JULY 18, 2020

Their target consumer base is tech-savvy and stays energetic on social media platforms. In this post, we are going to discuss how the cloud kitchen can leverage the power of Social media. If possible start a blog that allows you to produce good content on the relevant subject. Be engaging on Social Media .

Delivery 98

Delivery Marketing Social Media SEO 98

Modern Restaurant Management

JUNE 18, 2020

As stay at home orders are lifted, consumers will begin visiting restaurants and businesses locally while practicing social distancing. As for returning to restaurants, less than half (42 percent) of consumers say they will dine-in at restaurants just as they did prior to the pandemic. Consumer Sentiment.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

Indoor Media

JANUARY 2, 2018

No matter how much consumers—as well as businesses of all sizes—try, they are inescapable. You’ll hear this cliché on TV or radio ads, or might even see it on social media—a direction to visit a print ad to learn more about a business. Inviting consumers to call or visit your website or Facebook page is smart marketing.

Advertising 78

Advertising Coupons Customer Service Consumer Goods 78

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. The sharp decline in sales has reached all restaurant dayparts as regular daily routines got upended by the social distancing guidelines.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

Deliverect

NOVEMBER 21, 2019

Over the past few years, Black Friday shopping has started to shift more towards online sales channels: in July 2019, a US survey showed that 37% of consumers weren’t planning on visiting physical stores on Black Friday because the stores are too busy, while 27% stated they think online shopping is easier *. Want to mix things up?

Delivery 64

Delivery Coupons Online Ordering Seasonal Menu 64

Sling

JULY 1, 2023

Why will customers keep coming back after their first visit? The Small Business Administration is a good place to look, and you should plan to speak with your legal counsel for more guidance. You want everything to be a good fit with the concept you’re going for. Consider running ads and promotional campaigns on social media.

Fine Dining 78

Fine Dining Cash Management Restaurant Law Consumer Goods 78

Lavu

DECEMBER 20, 2019

Eighty-two percent of consumers consider social responsibility, including community involvement, when choosing. Through standard channels like press releases, social media, and. You can divide your customers into three groups: • Detractors who will go out of their way to tell people about a negative experience.

Social Media 78

Social Media Customer Experience Events Website Management 78

Sling

JULY 4, 2021

Post it on every social media channel you can think of. There’s nothing like high-quality photos of food to whet your customers’ appetites and get them in the door. Then, like the video you shot, display them on all your social media channels, on your website, and in your blog posts. Profile is complete.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

Indoor Media

NOVEMBER 1, 2021

Creating a customer persona is a powerful tool for understanding your consumer base. It allows small businesses to create more effective marketing campaigns for their ideal customers. A customer persona is based on your customers’ demographics, behaviors, and ways of thinking.

Customer Service 145

Customer Service Small Business Customer Experience Point of Sale 145

Cheetah

OCTOBER 29, 2019

There are three things every restaurant or bar owner should have if they want to increase brand awareness and attract both new and repeat customers. We’ll take you through each of these, from taking charge of online reviews, to making the most of different social media platforms, to creating and managing a website.

Social Media 60

Social Media Website Management Customer Experience Coupons 60

Indoor Media

OCTOBER 28, 2021

While you should never do anything good for someone merely to get their praise, there’s no denying that we all enjoy it when we get a thank you for a kind act such as a thank you note or even an expression of gratitude for helping someone during a difficult time. Customer appreciation plays a vital role in your online reputation management.

Social Media 78

Social Media Email Marketing Website Management Customer Service 78

Indoor Media

MARCH 8, 2018

Jill wakes up after a long night, only to find her image maligned by a customer. Social media can be dangerous because it’s easy to “set it and forget it.” And whether it be good or bad comments, ignoring feedback shows current and prospective customers that you’re not interested in what they have to say.

Management 78

Management Management Social Media Online Ordering 78

Restaurant Clicks

JANUARY 21, 2020

Follow our guide on How To Build Your Restaurant Brand and learn how to present the best version of your restaurant to your customers! Your restaurant’s brand is the sum of the public’s experience with your restaurant. Social Media Presence. What is Restaurant Branding? This includes but is not limited to your brand’s.

Social Media 78

Social Media Merchandise Consumer Goods Advertising 78

Lavu

MARCH 20, 2020

As food costs rise , (alongside labor, rent, and health care costs), restaurants are figuring out how to serve food that meets a high expectation within a comfortable price range for customers. Dessert needs good ingredients to taste good, but you can’t psychologically convince people to pay even $20 for dessert,” Cowen said.

Menu 136

Menu Point of Sale Customer Service Customer Experience 136

Restaurant365

JULY 8, 2021

For instance, the increase in customer expectations for convenience or the rise of online ordering for takeout or delivery already existed before the pandemic. However, in the era of social distancing, these burgeoning trends took off. Consider implementing new incentives to drive customers back to your restaurant.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

The Rail

JUNE 10, 2022

By Owen Baker, Contributor Delicious food is a great way to keep your customers, but you need to do more. Add Customer Testimonials. Restaurant customer testimonials help your email subscribers to trust you more and accept the content you sell them in your email newsletters.

Email Marketing 52

Email Marketing Coupons Social Media Events 52

BNG Point of Sale

DECEMBER 6, 2021

Implementing a point-of-sale system for your restaurant can help reduce these financial losses while providing other benefits that will improve the work experience for employees. Example: A good menu design helps customers make faster decisions on what to order.

Point of Sale 52

Point of Sale POS Cash Management Front of House 52

Web Diner

SEPTEMBER 17, 2020

People are still spending more time at home, consuming more content than ever, and this is a great opportunity to stand out from your competitors online. The good news is that you can have one starting at $99 a month. Reach out to Customers Through Email Marketing and Text Message Marketing.

Marketing 36

Marketing Email Marketing Social Media Online Ordering 36

Modern Restaurant Management

AUGUST 3, 2020

Using order data from January 1, 2020 to June 30, 2020 and a national consumer survey, DoorDash’s mid-year report checks in on popular food trends, nationally and regionally, how users ate through social distancing, cravings across the country, and more. Breakfast burritos were the 7th most ordered item on DoorDash in 2020.

2020 195

2020 Franchise Franchising Food Order 195

Indoor Media

JANUARY 14, 2021

When you first start your organic social media strategy , it probably feels easy to develop social media prompts for your company’s profiles. Organic social media is seemingly easy. How Often Should I Post to Social Media? Consistency is key in social media.

Social Media 88

Social Media Small Business Coupons Advertising 88

Touch Bistro

JULY 15, 2021

Everything you need to know about social media, digital marketing, SEO, and more! In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. This refers to the tone and language you use when communicating with customers. Download Now.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Modern Restaurant Management

NOVEMBER 1, 2019

We now want to bring this elevated experience to our customers across our footprint." Leveraging TZG’s deep experience and Pieology’s strategy and high-quality product offering, we’ll be able to create a unique market entry experience for our local customers and bring make your own pizza to life across China.”

Franchise 87

Franchise Franchising Fast Casual Point of Sale 87

Restaurant365

MARCH 3, 2022

In fact, personal savings rates stayed above pre-pandemic levels allowing many consumers to build up a financial cushion, which could positively impact on consumers’ current and future financial decisions – including upcoming travel choices. Knowing what to expect before they enter your restaurant sets them up for a better experience.

Travel 146

Travel Fast Casual Social Media Fine Dining 146

Restaurant365

JANUARY 27, 2022

Restaurant operators have chosen to go digital to ensure customers’ health and safety as these touchless menus can help mitigate virus spread. In Hospitality Technology’s 2021 Customer Engagement Technology Study , it was found that 37% of diners prefer to dine at restaurants that do not have a paper/physical menu.

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148

Modern Restaurant Management

MARCH 23, 2020

With each delivery and/or pickup order it’s a good idea to include a coupon or gift card that can be used in the future only during a dine-in visit. If feasible, you can offer customers the option of placing bulk pickup and/ or delivery orders. Prompt Future Visits. Bulk Is Best. Gift Cards. Rotating Pre-Fixed Menu.

Marketing 203

Marketing Back of House Employee Relations Social Media 203

Modern Restaurant Management

MARCH 1, 2022

Overall, traffic continued its post-pandemic decline, but the global data solutions provider believes double-digit increases in average check will remain — and demonstrate a fundamental change in consumer behavior. In short, consumers are ordering more food, and for larger parties. On average, sales were up 8.1

Loyalty Program 184

Loyalty Program Mobile Ordering Download Food Order 184

Gourmet Marketing

SEPTEMBER 23, 2021

Establish a loyalty program to offer your customers rewards. A loyalty program is a fantastic way to get your customers to come back again and again. For example, the most simple loyalty program could be a card system that is stamped every time your customers make a purchase. Humanizing your staff is always a good idea.

Marketing 61

Marketing 2021 Social Media Website Management 61

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Takeout For Good. GroupRaise is inviting restaurants across the country to join their Takeout For Good initiative happening on June 2.

Food Safety 177

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 177